Een seizoensgebonden buitenzwembad, parasols voor strand/zwembad
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Beoordelingen van Hilton Vacation Club Polo Towers Las Vegas

3.5 out of 5
Hilton Vacation Club Polo Towers Las Vegas
3745 Las Vegas Blvd S, Las Vegas, NV

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 1885 van 3508 beoordelingen" "
Gastenscore: 8 - Goed. 877 van 3508 beoordelingen" "
Gastenscore: 6 - Redelijk. 346 van 3508 beoordelingen" "
Gastenscore: 4 - Matig. 177 van 3508 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 223 van 3508 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Timothy

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Pushy time sharing sales people at this property. Cleaning of our room was only done once in 9 days. Its planned NOT daily but 3 times but 2 times we were sleeping (10 AM) and rescheduling was impossible. Unfriendly staff. Cheap for location but you get what you pay for.
9 nachten verbleven in april 2024
Reactie van Polo Towers Team, op 8 mei 2024
We set a high standard for ourselves, and we’re so sorry to hear that we missed the mark while you were with us and that our standards were not met. Thank you for your feedback and we hope for a second chance at making it right the next time you visit Hilton Vacation Club Polo Towers Las Vegas.

8/10 – Goed

Steven

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Het hotel en de locatie is prima. Voor het hotel is een bouwplaats. Jammer is alleen dat we $127,- extra hotelkosten moesten betalen.
4 nachten verbleven in december 2023
Reactie van Niki op 13 dec 2023
Thank you for your feedback and 4-star rating! We hope to provide you with a 5-star experience on your next visit.

8/10 – Goed

Veronique

Reisde met familie
Positief: Voorzieningen
Everything was fine
2 nachten verbleven in augustus 2023
Reactie van JV op 10 aug 2023
Thank you for your positive feedback! We hope to provide you with another amazing experience on your next visit.

10/10 – Uitstekend

Wilson

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to relax
1 nacht verbleven in mei 2024

6/10 – Redelijk

Joan L, Port St. Lucie

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
Staff was friendly and professional. The unit was clean just a little noisy in the morning for construction would’ve been nicer to have more options to eat on the grounds.
2 nachten verbleven in mei 2024

6/10 – Redelijk

Maita

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Was disappointed with the parking situation and that there was only one valet staff when we checked in. The day we checked out, there were four staff at the front desk, but they were all on the phone and had to wait awhile just to check out. I could see the frustration of the other guest behind us.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were very huge and I liked this a lot.
5 nachten verbleven in mei 2024

8/10 – Goed

John

Reisde met familie
Positief: Netheid, voorzieningen
Kitchen facilities were great. Though this is a smoke-free resort, we had to change rooms due to the smell of smoke in our assigned room. Construction on the adjacent lot starts at 6am and was noisy.
2 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 22 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

Vanessa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great just not for the parking
4 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 22 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

Lance

4 nachten verbleven in mei 2024

4/10 – Matig

Jalal

Zakenreiziger
Positief: Personeel en service
This was by far my worst experience staying in Las Vegas. Loud, nearby construction began at 6 AM, and staff were unaccommodating. I have had generally pleasant and rewarding experiences at Hilton properties around the world, but I will never go back to Polo Tower.
1 nacht verbleven in mei 2024
Reactie van Polo Towers Team, op 22 mei 2024
We are so sorry to let you down. Thanks for taking the time to let us know about this issue. We are diligently doing everything possible to communicate any/all impact to our guests. This is estimated to be a 15 month project which started in August of 2023. During this time, we invite you to consider other Hilton properties in Las Vegas. Though we missed the mark during this stay, sure hope you will consider us again after completion and enjoy the new shopping and dining options in the immediate area and allow us to provide a more pleasant and relaxing stay. Thank you for taking the time to give us your feedback.

10/10 – Uitstekend

Sade

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved my stay!
3 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 22 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 – Goed

Christopher

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The full kitchen was a nice touch
7 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 22 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 – Goed

Jarrod

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the strip and in walking distance to most attractions.
4 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 22 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

Johnny B.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I love the rooftop pool !
4 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 21 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

Santos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place and quite
4 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 21 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

Alejandra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
4 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 21 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

JOSE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Muy buena
4 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 21 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

6/10 – Redelijk

Stacey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Polo Towers Team, op 21 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

4/10 – Matig

Maxine Andrews

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The hallway leading to the lobby was closed at 10pm for waxing the floor. I was advised by staff to walk around outside of the building. When I questioned further, they told me I could go back up the elevator and walk around. When I checked in, the bellman did not offer to take the bags out of the car or assist. There is construction in front of the hotel and parking is limited. Lastly, the room was filthy when we checked in. It had not been dusted,
5 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 22 mei 2024
We set a high standard for ourselves, and we’re so sorry to hear that we missed the mark while you were with us and that our standards were not met. Thank you for your feedback and we hope for a second chance at making it right the next time you visit Hilton Vacation Club Polo Towers Las Vegas.

10/10 – Uitstekend

Mariela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my first time staying at this hotel and it was very spacious with so many amenities. It was a great stay but it is near construction which made it harder to get to and from the strip. I would still come to visit especially when the construction is done.
2 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 21 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

6/10 – Redelijk

Jamie

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Older property but clean and well priced. There is construction surrounding the entire property so walking to and from the strip through a construction zone is not great. Otherwise good location across Harmon Ave from Planet Hollywood/Miracle Mile shops. Units were dated but clean and well stocked.
3 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 21 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

Carlos

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked my stay, but the construction around it at the time I was staying was just inconvenient.
5 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 21 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

nathalie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
avec les nouvelles constructions en avant de l'hotel, il n'y a plus de vue sur la strip, le bruit tout autour et il y a plus de jeunes gens d'avant et ca pas sur que se soit une bonne chose!
3 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 21 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

Chris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the outdoor pool. I didn't like the construction on parking lot.
1 nacht verbleven in mei 2024
Reactie van Polo Towers Team, op 21 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

6/10 – Redelijk

Crystal, Mount Holly

Negatief: Personeel en service
1 nacht verbleven in mei 2024
Reactie van Polo Towers Team, op 21 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 – Goed

Athanasios

everything is fine but I have a lot of dust from the accommodation
3 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 21 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

Darnell

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 18 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 – Goed

Ali, Port Elgin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel and room were clean and satisfactory. The staff were nice. However, due to ongoing construction around the hotel, access was inconvenient and required a longer walk. The hotel's location is convenient, close to shopping centers. Additionally, the pool was enjoyable.
3 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 18 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

Dianna

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the hotel
2 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 16 mei 2024
Thank you for your 5-star rating! We hope to provide you with another amazing experience on your next visit.

10/10 – Uitstekend

Al'Niah

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only issue was the construction going on in the property. It made the place look messy and frankly unattractive. The hotel did offer discounts to surrounding events as a way to make up for the inconvenience of the construction but the hotel was nice and clean.
3 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 16 mei 2024
Thank you for your 5-star rating! We hope to provide you with another amazing experience on your next visit.

8/10 – Goed

Farnaz

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 16 mei 2024
Thank you for your feedback and 4-star rating! We hope to provide you with a 5-star experience on your next visit.

10/10 – Uitstekend

Leidy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 16 mei 2024
Thank you for your 5-star rating! We hope to provide you with another amazing experience on your next visit.

4/10 – Matig

Mary Jane

Reisde met een groep, Reisde met familie
Negatief: Personeel en service
Tried selling us time shares on arrival …. Not interested. Maid service was ok. Once a week cleaning. Found Bell service uninterested in actually helping out. To get a taxi…. Scan a QR code. No one really interested in putting any effort into customer service. Dining room table was dirty with yuck still on the table. Handicap room was really not. Unable to get mechanical lift under the bed base. Shower had an attached shower plank that was user unfriendly. Needed to order a bath bench. One wheelchair room had pathetic water pressure available and needs correcting. One room personal safe had no batteries and was non functional upon arrival— was corrected. I was not aware of the amount of construction near the site and would not have booked if we had known in advance. Would not recommend. Find something else on the strip.
6 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 16 mei 2024
We set a high standard for ourselves, and we’re so sorry to hear that we missed the mark while you were with us and that our standards were not met. Thank you for your feedback and we hope for a second chance at making it right the next time you visit Hilton Vacation Club Polo Towers Las Vegas.

10/10 – Uitstekend

JUAN

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had an amazing time, suites are spacious and very welcoming. We didn’t mind not having a parking in the property because there’s an extra parking behind hotel which work out well for us. Highly recommended
2 nachten verbleven in maart 2024
Reactie van Polo Towers Team, op 14 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

6/10 – Redelijk

Michael, Lakeland

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
This hotel has seen better days and is in dire need of a refresh. There is construction all around the hotel, and the construction noise starts very early in the morning. My wife and I were woken up every morning of our 4-night stay, between 5:20 am and 7:00 am. According to the hotel staff, Las Vegas has no restrictions on how early work can begin, so this can be a major problem for guests who need to sleep late after a night of partying. On the positive side, the staff was very friendly and accommodating, and our room was clean.
4 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 14 mei 2024
We set a high standard for ourselves, and we’re so sorry to hear that we missed the mark while you were with us and that our standards were not met. Thank you for your feedback and we hope for a second chance at making it right the next time you visit Hilton Vacation Club Polo Towers Las Vegas.

10/10 – Uitstekend

Anne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, convenient, close to shopping, friendly staff, accomodating and helpful. A very nice property to stay at while in Las Vegas.
4 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 14 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

Raul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 16 mei 2024
Thank you for your 5-star rating! We hope to provide you with another amazing experience on your next visit.

10/10 – Uitstekend

DAVID, Carmel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed at this hotel twice for a total of 14 days. I recommend the hotel. I appreciate the amenities and excellent location within walking distance of the Las Vegas strip. There is a lot of construction around this hotel so there’s additional walking due to the construction and parking is difficult. However, this is not the hotel’s fault. There is a Target and Walgreens in close proximity of the hotel. I would stay here again
7 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 14 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

Renee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We like that everything is close to Polo Towers.
2 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 14 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 – Goed

Zivago

Reisde met familie
Positief: Voorzieningen
Stanza gradevole completa del necessario per cucinare. Ottimo il servizio lavanderia gratis. A due passi dalla strip
4 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 14 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

Denis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing service
5 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 14 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

seriocha

Positief: Netheid, voorzieningen
Perfecto servicio
1 nacht verbleven in mei 2024
Reactie van Polo Towers Team, op 14 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

Luk, Lexington

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had an excellent week at this property. The valet parking system is the best I have ever experience.
7 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 16 mei 2024
Thank you for your 5-star rating! We hope to provide you with another amazing experience on your next visit.

6/10 – Redelijk

Joe

Reisde met partner, Reisde met familie
Booked a 2 bedroomn deluxe suite, non smoking. However the room reeked of smoke. We were never offered fresh towels, the toilet was bubbling for some reason. Overall it was just ok.
3 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 14 mei 2024
We set a high standard for ourselves, and we’re so sorry to hear that we missed the mark while you were with us and that our standards were not met. Thank you for your feedback and we hope for a second chance at making it right the next time you visit Hilton Vacation Club Polo Towers Las Vegas.

10/10 – Uitstekend

Ronald, pompano bch

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The improvement to the pool area
6 nachten verbleven in april 2024
Reactie van Polo Towers Team, op 14 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

Ellen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice and clean.
2 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 14 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

Gregory

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Due to construction, there was a lot of noise and dust and walking to Las Vegas Blvd was longer than normal and dark at night. Staff were efficient and friendly.
5 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 14 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 – Uitstekend

LINA MARIA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
excelent
4 nachten verbleven in februari 2024
Reactie van Polo Towers Team, op 11 mei 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

4/10 – Matig

Emily

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service
we were looking for nothing but a quiet and peaceful place for my family to relax in Las Vegas but this place turn out to be the worst after all. The construction site is noisy start from 6am all the way to 12 am!!! The balcony glass is so thin that I feel like I live right at the street. Couldn’t sleep at all. I report to the hotel they just said it’s not their fault that the construction going on. Well the poor sound proof is, and there is no makeup to the guest at all too.
2 nachten verbleven in mei 2024
Reactie van Polo Towers Team, op 11 mei 2024
We are so sorry to let you down. Thanks for taking the time to let us know about this issue. We are diligently doing everything possible to communicate any/all impact to our guests. This is estimated to be a 15 month project. During this time, we invite you to consider other Hilton properties in Las Vegas. Though we missed the mark during this stay, sure hope you will consider us again after completion and enjoy the new shopping and dining options in the immediate area and allow us to provide a more pleasant and relaxing stay. Thank you for taking the time to give us your feedback.