Een buitenzwembad, parasols voor strand/zwembad

Beoordelingen van Holiday Inn Express & Suites Las Vegas SW - Spring Valley, an IHG Hotel

2.5 out of 5

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 329 van 592 beoordelingen" "
Gastenscore: 8 - Goed. 167 van 592 beoordelingen" "
Gastenscore: 6 - Redelijk. 51 van 592 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 592 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 592 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede ruime kamer. Prettige mensen. Alleen ontbijt was wat matig. Met name omdat veel zaken onvoldoende werden bijgevuld.
1 nacht verbleven in augustus 2019
Reactie van Dani op 3 sep 2019
Thanks!

10/10 – Uitstekend

Chelsea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I’ve stayed here before, and when my plans unexpectedly changed, I decided this was the perfect place to stay again.
1 nacht verbleven in mei 2024
Reactie van Manager op 14 mei 2024
ChelseaThank you for taking the time to review your recent stay as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 – Uitstekend

Kathleen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love holiday inns they never fail clean, good service, and good WiFi
1 nacht verbleven in mei 2024
Reactie van Manager op 14 mei 2024
KathleenThank you for taking the time to review your recent stay as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 – Uitstekend

alexis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very comfortable and quiet. did not feel scared in this location at all.
2 nachten verbleven in maart 2024
Reactie van Manager op 24 apr 2024
AlexisThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 – Uitstekend

SUAM

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Manager op 24 apr 2024
SuamThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 – Uitstekend

Ivan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Manager op 15 apr 2024
IvanThank you for taking the time to review your recent stay at our property as your comments and your business is truly appreciated.Yours in hospitalityMark Kirsch

10/10 – Uitstekend

Susy Fea Hen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Manager op 10 apr 2024
Susy Fea HenThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

8/10 – Goed

Rory N

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Overall this was a decent stay, just a one nighter on the way to Cali. Its fairly easy to get to, and the area around it is okay. Check in was easy and parking was good. My son decided to try and hide and jump scare us and ended up finding a bug and a french fry. We asked to borrow a vacuum and all was well. The breakfast was good and the gym was nice as well.
1 nacht verbleven in maart 2024
Reactie van Manager op 8 apr 2024
RoryThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 – Uitstekend

Hugh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It's just what you need for a quick, clean, inexpensive stop-over in Las Vegas. Nate was at the front desk when we arrived in the late evening with four tired grandsons (all under the age of 6!). He took special care of us. Good practical value for the money, close to supermarkets and places to eat and refuel.
1 nacht verbleven in maart 2024
Reactie van Manager op 1 apr 2024
HughThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Safe travels,Mark Kirsch

8/10 – Goed

Patricia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All was good.
1 nacht verbleven in maart 2024
Reactie van Manager op 1 apr 2024
Patricia,Thank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Safe travels,Mark Kirsch

10/10 – Uitstekend

Jesenia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Frank was amazing at the front desk when checking in, he was very helpful and gave us a lot of information.
1 nacht verbleven in maart 2024
Reactie van Manager op 1 apr 2024
Jesenia,Thank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Safe travels,Mark Kirsch

10/10 – Uitstekend

MaryLue

1 nacht verbleven in maart 2024
Reactie van Manager op 15 apr 2024
MaryLueThank you for taking the time to review your recent stay at our property as your comments and your business is truly appreciated.Yours in hospitalityMark Kirsch

10/10 – Uitstekend

Raymond

Zakenreiziger
Everything was 💯
4 nachten verbleven in februari 2024
Reactie van Nate op 5 mrt 2024
Thank YOU Raymond! We look forward to seeing you again soon

10/10 – Uitstekend

RUTH

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in februari 2024
Reactie van Nate op 5 mrt 2024
Thank You and we can't wait to be of service in the near future!

8/10 – Goed

Jaime

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel. Needs more improvement on their breakfast menu
1 nacht verbleven in februari 2024
Reactie van Manager op 19 feb 2024
JaimeThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Manager op 19 feb 2024
RobertThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitality

10/10 – Uitstekend

Arthur

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was here for a family emergency and actually had to check out quickly .. Frank at the front desk was great and extremely helpful.. staff was great and so friendly!! AAAAA All the way around
7 nachten verbleven in januari 2024
Reactie van Manager op 6 feb 2024
ArthurThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated. Glad to hear Frank was helpful & hospitable during this trying time for you. Yours in hospitalityMark Kirsch

6/10 – Redelijk

Arturo

Zakenreiziger, Reisde met familie
nothing
2 nachten verbleven in februari 2024
Reactie van Manager op 4 feb 2024
ArturoThank you for taking the time to review your recent stay at our property as your comments & your business are truly appreciated. Yours in hospitalityMark Kirsch

10/10 – Uitstekend

Christian

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Manager op 16 jan 2024
ChristianThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Safe travelsMark Kirsch

2/10 – Ontzettend slecht

Erin

Negatief: Personeel en service
I was charged a fee for my service animal, even though I called before I arrived to measure it was ok, I was not approached about the animal during my stay, and I called again after I noticed an extra charge on my credit card. I was not notified or given a receipt for this by the hotel. I will never stay at a Holiday Inn Express, or any related properties, nor will I ever recommend one. The manager, Nate, was also very rude over he phone.
1 nacht verbleven in december 2023
Reactie van Manager op 16 jan 2024
ErinThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Safe travelsMark Kirsch

8/10 – Goed

Francisco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Manager op 19 feb 2024
FranciscoThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitality

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Manager op 4 feb 2024
CynthiaThank you for taking the time to review your recent stay at our property as your comments & your business are truly appreciatedSafe travelsMark Kirsch

10/10 – Uitstekend

Kevin

2 nachten verbleven in december 2023
Reactie van Manager op 26 dec 2023
KevinThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Happy HolidaysMark KirschManager

8/10 – Goed

valerie gayle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Manager op 20 dec 2023
ValerieThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

10/10 – Uitstekend

Leticia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Manager op 20 dec 2023
LeticiaThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

10/10 – Uitstekend

Irma

We loved the front desk staff.
3 nachten verbleven in november 2023
Reactie van Manager op 14 nov 2023
IrmaThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

10/10 – Uitstekend

Rocio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buen servicio
1 nacht verbleven in november 2023
Reactie van Manager op 13 nov 2023
RocioThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

10/10 – Uitstekend

Louis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Manager op 14 nov 2023
LouisThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

2/10 – Ontzettend slecht

Kristen

Positief: Netheid
Negatief: Personeel en service
Internet does not work. You cannot get online. Area unsafe. Also, Service was miserable. The front desk person was angry and stressed out. She was arguing with someone on the phone when we arrived, hung up, and then refused to talk to us or listen to any requests. We wanted to be away from potential noise and wound up In the noisiest room, close to lobby and on first floor. The hotel was clearly still empty at that hour, but she wouldn’t even discuss another room option with us and threatened to cancel our reservation when we asked. Horrible person, horrible service.
5 nachten verbleven in oktober 2023
Reactie van Manager op 13 nov 2023
KristenThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated. I truly apologize for the issues during your stay and if there is anything we can do to make it right, please don't hesitate to reach out to us directly at the hotel.Sincerely Mark KirschManager

10/10 – Uitstekend

gwenette

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff & easy check-in
3 nachten verbleven in oktober 2023
Reactie van Nate op 31 okt 2023
Thank You gwenette! We look forward to seeing you again please

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Frank at the front desk is amazing. He is very great at his job and he was able to help make our stay comfortable and wonderful. The breakfast is filling and clean and delicious. The other front desk gentlemen were also very amazing and accommodating.
2 nachten verbleven in oktober 2023
Reactie van Nate op 31 okt 2023
Thank You Sarah! Frank is Rockstar! We hope to be of service again in the near future

2/10 – Ontzettend slecht

pejman

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
gross
1 nacht verbleven in oktober 2023
Reactie van Manager op 20 dec 2023
PejmanThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.I do apologize for your stay not being up to standard and would be happy to discuss if your can call the hotel directly.Yours in hospitalityMark KirschManager

10/10 – Uitstekend

Aaron

2 nachten verbleven in oktober 2023
Reactie van Manager op 13 nov 2023
AaronThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

8/10 – Goed

jacqueline

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was ok. The doors was not locked properly and also the key card was not working properly too. The breakfast was excellent.
3 nachten verbleven in oktober 2023
Reactie van Manager op 26 dec 2023
JacquelineThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Happy HolidaysMark KirschManager

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall it was good, lots of noise due to our room location
3 nachten verbleven in oktober 2023
Reactie van Nate op 31 okt 2023
Thank You for choosing us as your Las Vegas travel destination. Thank You for making us aware of the noise. We will ensure to review your location upon your next visit.

2/10 – Ontzettend slecht

Walter

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023
Reactie van Nate op 31 okt 2023
Thank You for choosing to stay with us Walter. We hope we can have you return in the near future

6/10 – Redelijk

Patrick

Negatief: Netheid, staat van de accommodatie en faciliteiten
Out of a 14 day stay the room was not cleaned 3 times. The room cleaner did a poor job leaving the bed sloppily made. Some times leaving bits of trash on floor like a used q-tip from waste basket. Also did not replenish cups and coffee pods. The elevator was out of full service the last two days. You had to walk up stairs to 2nd floor to get on. The price paid for this room should have come with really good service. Looking for other options for next time.
14 nachten verbleven in september 2023
Reactie van Nate op 31 okt 2023
Thank You for choosing us as your Las Vegas travel destination. We do apologize Patrick for the experience you had during your visit. If we have the opportunity to have you return for our improved services we will be more than happy to have you back with us.

8/10 – Goed

Pavel

2 nachten verbleven in september 2023
Reactie van Nate op 31 okt 2023
Thanks for choosing us during your visit!

10/10 – Uitstekend

sharon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to airport
1 nacht verbleven in september 2023
Reactie van Nate op 31 okt 2023
Thank You for pointing out our great location. Come see us again soon.

10/10 – Uitstekend

BRIAN

3 nachten verbleven in september 2023
Reactie van Nate op 31 okt 2023
Thank You! Come see us again soon

10/10 – Uitstekend

Lance

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, comfortable room. Nice breakfast. Helpful staff.
4 nachten verbleven in september 2023
Reactie van Front Desk :) op 10 sep 2023
thank you for that great review and hope to see you soon.Attn: HIX on Rainbow Las Vegas.

8/10 – Goed

Gino

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Nate op 31 okt 2023
Thank you for choosing us as your Las Vegas travel destination

10/10 – Uitstekend

Marwa

Very clean
1 nacht verbleven in september 2023
Reactie van Nate op 31 okt 2023
Thank you, please come see us again soon.

4/10 – Matig

BEVERLY

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room was missing a shower curtain and towels upon check in, and just in a state in need of repairs. Multiple signs throughout the hotel warning of theft and items that are commonly stolen. We appreciated the heads up, but it really made us also feel unsafe during our stay. The staff were great and accommodating - absolutely no complaints on the customer service at this location.
1 nacht verbleven in augustus 2023

8/10 – Goed

Kevan Hunt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I needed to stay close to the airport and Spring Valley Hospital. The Holiday Inn Express met all objectives. Very pleasant and helpful staff, clean, quiet rooms, great air conditioning and excellent breakfast. There are very good restaurants close by. I used the Fitness Center and it had everything needed. I will stay here again.
2 nachten verbleven in augustus 2023

8/10 – Goed

Juan carlos

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muy bien todo
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Erin

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Deanna

Visiting distance was close to my destination.
1 nacht verbleven in juli 2023

8/10 – Goed

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It suited us,
1 nacht verbleven in juli 2023

6/10 – Redelijk

Michael

Negatief: Netheid
The room was not refreshed (cleaned, fresh towels, made bed, coffee, breakfast was latter)for last day.
3 nachten verbleven in juli 2023