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Beoordelingen van Homewood Suites by Hilton Las Vegas City Center

3 out of 5
Homewood Suites by Hilton Las Vegas City Center
4625 Dean Martin Drive, Las Vegas, NV

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 702 van 986 beoordelingen" "
Gastenscore: 8 - Goed. 195 van 986 beoordelingen" "
Gastenscore: 6 - Redelijk. 45 van 986 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 986 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 986 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jessika

3 nachten verbleven in juli 2023

10/10 – Uitstekend

Myrna Medina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelent service
7 nachten verbleven in mei 2024
Reactie van Manager op 15 mei 2024
MyrnaThank you for taking time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 – Uitstekend

Emanuel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a very nice hotel
1 nacht verbleven in april 2024
Reactie van Stephanie Sandoval op 9 mei 2024
Emanuel,Thank you for your review. We appreciate all feedback. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Shira

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for families
2 nachten verbleven in april 2024
Reactie van Manager op 26 apr 2024
ShiraThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 – Uitstekend

Martha

2 nachten verbleven in april 2024
Reactie van Manager op 15 mei 2024
MarthaThank you for taking time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 – Uitstekend

Stacey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Manager op 15 apr 2024
StaceyThank you for taking the time to review your recent stay at our property as your comments and your business is truly appreciated.Yours in hospitalityMark Kirsch

10/10 – Uitstekend

Katz

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the convenient parking garage. And no other complaints about our stay.
3 nachten verbleven in april 2024
Reactie van Stephanie Sandoval op 12 apr 2024
Katz,Thank you for the 5-star review. I am glad to hear you enjoyed your stay here with us. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Jaroslaw

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good hotel with war breatfast everydad. Bellagio is only 25 minutes waking. Parking is 15 $/day.
7 nachten verbleven in maart 2024
Reactie van Stephanie Sandoval op 5 apr 2024
Jaroslaw,Thank you for your review. We appreciate you taking the time to give us your feedback. We can't wait to welcome you back to our property in the near future.

10/10 – Uitstekend

Kiameshia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was clean and close to the strip.
2 nachten verbleven in maart 2024
Reactie van Stephanie Sandoval op 5 apr 2024
Kianeshia,Thank you for your 5-star review. We appreciate your business. I am happy to know you enjoyed your stay and enjoyed the property cleanness. We look forward to welcoming you back in the near future.

6/10 – Redelijk

olivia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was clean, spacious, quiet, easy parking and friendly staff. How ever the breakfast food was limited, had to wait in long line and a few items where out by the time we got to them
3 nachten verbleven in maart 2024
Reactie van Stephanie Sandoval op 2 apr 2024
Olivia,Thank you so much for the review. Breakfast gets super busy during sold out nights. The kitchen was doing the best to keep up with refilling the food. We will look into other alternatives to assist during these busy times. Thank you for your feedback and we look forward to welcoming you back in the near future.

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast staff was so friendly and helpful. Always in a positive mood. Food was yummy. Front desk staff was very friendly also.
3 nachten verbleven in maart 2024
Reactie van Manager op 1 apr 2024
HeatherThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschHotel Manager

10/10 – Uitstekend

Tamojit

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel . Very happy with all service
3 nachten verbleven in maart 2024
Reactie van Manager op 1 apr 2024
TamojitThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschHotel Manager

4/10 – Matig

Naga Harini

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
we didn't get room as per our request
1 nacht verbleven in maart 2024
Reactie van Stephanie Sandoval op 29 mrt 2024
Naga,Thak you for reaching out. I double checked your reservation, and you reserved a room with 2 queen beds. You did check into a room with 2 queen beds according to my system. No changes were made to your reservation nor was it modified. We appreciate your business and I hope we can welcome you back in the near future.

10/10 – Uitstekend

Chinnie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Manager op 24 mrt 2024
ChinnieThank you for taking the time to review your recent stay as your comments & your business are truly appreciated.Safe travelsMark KirschHotel Manager

10/10 – Uitstekend

Ana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is amazing & very helpful. Love how we have access to the restaurant at the sister hotel next-door.
4 nachten verbleven in maart 2024
Reactie van Manager op 19 mrt 2024
AnaThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated. Yours in hospitalityMark KirschHotel Manager

10/10 – Uitstekend

Kamika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Noce
3 nachten verbleven in maart 2024
Reactie van Stephanie Sandoval op 6 mrt 2024
Kamika,Thank you for your 5-star review. We look forward to having you back at our property.

2/10 – Ontzettend slecht

Ronnie Giddens, Stockton

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very unprofessional, seemed almost racist. We were the only family of color that I seen there and weren't accommodated for any of our issues we experienced. There was hair in the sink and bathtub when we checked in. They falsified our check in time and date. There was trash on the floor. And we asked to speak to a manager but they never showed up the whole time we were there. I will never stay there again.
2 nachten verbleven in februari 2024
Reactie van Stephanie Sandoval op 22 feb 2024
Ronnie,Please accept our sincere apology for the service you received during your stay. We appreciate your feedback and I have shared your comments with our Housekeeping Operations Manager to ensure these items are addressed and corrected moving forward. I have credited you credit card back for the parking fees and I hope you will give our property another opportunity. Again, thank you for taking the time to share your experience.

10/10 – Uitstekend

Cord B., Manhattan Beach

1 nacht verbleven in februari 2024
Reactie van Manager op 24 mrt 2024
Cord B.Thank you for taking the time to review your recent stay as your comments & your business are truly appreciated.Safe travelsMark KirschHotel Manager

10/10 – Uitstekend

Isaac

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved our stay
Loved our stay at the Homewood suites , great area ! Definitely will be back when in Vegas
2 nachten verbleven in februari 2024
Reactie van Stephanie Sandoval op 12 feb 2024
Dear Isaac,Thank you for your 10star review. I am happy you enjoyed your stay with us, and we look forward to welcoming you back in the near future.

10/10 – Uitstekend

Parvesh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Stephanie Sandoval op 9 feb 2024
Parvesh,Thank you for you 5-star review. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back in the near future.

8/10 – Goed

Joseph

Reisde met een groep, Zakenreiziger, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Yeahhhhhh nice hotels
3 nachten verbleven in januari 2024
Reactie van Stephanie Sandoval op 31 jan 2024
Joseph,Thank you for your review. I am happy to hear that you enjoyed your stay here with us. We look forward to welcoming you back to our property.

10/10 – Uitstekend

Leila

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Please keep up the great work and keep your hotel sade for families and youth.
3 nachten verbleven in januari 2024
Reactie van Stephanie Sandoval op 31 jan 2024
Leila,Thank you for your 5-star review. We will keep reaching for the stars. Thak you for staying with us and we look forward to welcoming you back to stay at Homewood Suites in the near future.

8/10 – Goed

Alesa

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My only issue was we had a suite for six people but there was only dishes, towels and bedding for 4
2 nachten verbleven in januari 2024
Reactie van Stephanie Sandoval op 31 jan 2024
Thank you for taking the time to share your review! I apologies it was not equipped to your needs. I hope you were able to call down to the desk and request what you needed, and it was taken care of. I hope we can welcome you back to our property in the near future.

6/10 – Redelijk

Gabriel

Negatief: Netheid, personeel en service
Poor customer service
7 nachten verbleven in december 2023
Reactie van Stephanie op 31 jan 2024
Gabriel, thank you for taking the time to share your review! We are disappointed to hear that you had a less than satisfactory stay with us. We are working closely with the staff to assure top notch service for every guest. We apologize and hope you will allow us another opportunity to serve you in the near future.

10/10 – Uitstekend

Miki

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We love to stay here.
4 nachten verbleven in januari 2024
Reactie van Manager op 28 jan 2024
MikiThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Safe TravelsMark Kirsch

10/10 – Uitstekend

Alyssa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was amazing
2 nachten verbleven in januari 2024
Reactie van Stephanie Sandoval op 20 jan 2024
Alyssa,Thank you for your review. We can't wait to welcome you back in the near future to the Homewood Suites City Center.

10/10 – Uitstekend

Igor, Podgorica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good hotel for families. All is new and clean. Breakfast is ok. Safe parking 15usd
Reactie van Manager op 18 jan 2024
IgorThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

6/10 – Redelijk

Megumi

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
部屋は広く、ゆったりとしている点ではとても良かったです。清潔感あり、設備も整えているので、長期滞在にも大した不便を感じなかったです。 しかし、ホテルの立地はあまり良くなく、バス停からもリニモも徒歩できる圏内になく、基本Uberでタクシーを呼んでの移動になります。フォトコーナーから距離的には徒歩範囲(2-3キロ)とは言えるかもしれませんが、車道のすぐ隣にある細い歩道に基本歩く人の姿はなく、心細く感じてしまいます。 またホテル周辺は買い物できる店などは全くありません。部屋にキッチンはありますが、車がないとなかなか出番はないかと思います。
5 nachten verbleven in januari 2024
Reactie van Manager op 16 jan 2024
MegumiThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Safe travelsMark Kirsch

10/10 – Uitstekend

Jernej

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Stephanie Sandoval op 14 jan 2024
Jernej,Thank you for your review. We can't wait to welcome you back in the near future.

8/10 – Goed

Daniela

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Had to pay for parking which was irritating as it said it came with the room. The room was SO noisy we had to turn the microwave off and the air-conditioning. The room was clean and large enough for 5 people. It has a little kitchen so perfect if you are on a budget, more of an AirB&B. Staff was so dry borderline rude. Breakfast was actually nice (waffles, eggs, juice, fruit, toast, sausages). Really good things that were let down by simple things such as extra payment for parking, noise and unfriendly staff. Deposit was returned within seconds of check out!
Reactie van Stephanie Sandoval op 12 jan 2024
Daniela,I am so sorry you were not happy about the parking fee. We have no control over the 3rd party sites stating we have free parking. They have all been contacted to have that statement removed from their website. I am glad that you were happy about the breakfast selections, and I hope you can give us another opportunity to make it right for you on your future stay with us.

8/10 – Goed

Melissa

1 nacht verbleven in januari 2024
Reactie van Stephanie Sandoval op 10 jan 2024
Melissa,Thank you for your review. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Mertz

2 nachten verbleven in januari 2024
Reactie van Manager op 28 jan 2024
MertzThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Safe TravelsMark Kirsch

10/10 – Uitstekend

Xilong

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
What a nice hotel!
It's a friendly clean and convenient hotel, recommended.
22 nachten verbleven in december 2023
Reactie van Manager op 9 jan 2024
XilongThank you for taking the time to review your recent stay ta our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 – Uitstekend

mohsen habib

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, modern, and a good location. Gives you all you need for a good price.
5 nachten verbleven in december 2023
Reactie van Manager op 9 jan 2024
mohsen habibThank you for taking the time to review your recent stay ta our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

6/10 – Redelijk

Gladis

4 nachten verbleven in december 2023
Reactie van Manager op 28 jan 2024
GladisThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Safe TravelsMark Kirsch

6/10 – Redelijk

Paola

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Ok service
We liked our room, but one of the beds was super squeaky. We had to ask for housekeeping and were told that we would get it if the schedule wasn’t full. Also, although we did let them know that we would be 5 guests total, we had to continually ask for extra towels. The jacuzzi wasn’t hot and when asked if they could turn up the heat, we were told it was broken. For the price we paid, we could of got better service, in my opinion.
3 nachten verbleven in december 2023
Reactie van Manager op 9 jan 2024
PaolaThank you for taking the time to review your recent stay ta our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

2/10 – Ontzettend slecht

Songlan

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Stephanie Sandoval op 5 jan 2024
Songlan, I am sorry to see you gave us a 2 out of 10. I wish I would have had the opportunity to speak with you during your stay if you were unsatisfied. I love to try to make the situation right before you check out. I hope you will give us another opportunity in the near future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
It was a great experience. One of the cleanest hotels I have stayed at in Vegas. The general manager who was checking in was also very friendly and even gave my toddler a book to read which he enjoyed a lot.
2 nachten verbleven in december 2023
Reactie van Stephanie Sandoval op 1 jan 2024
Thank you so much for your wonderful review. I am so glad your son enjoyed the book. We look forward to welcoming you back to Homewood Suites in the near future.

10/10 – Uitstekend

Keith

2 nachten verbleven in december 2023
Reactie van Manager op 1 jan 2024
KeithThank you for taking the time to review your most recent stay at ou property as your comments and your business are truly appreciated.Happy New YearMark KirschManager

8/10 – Goed

Geraldine

1 nacht verbleven in december 2023
Reactie van Manager op 18 jan 2024
GeraldineThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 – Uitstekend

Claudio

1 nacht verbleven in december 2023
Reactie van Manager op 18 jan 2024
ClaudioThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

8/10 – Goed

Esther

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service
3 nachten verbleven in december 2023
Reactie van Stephanie Sandoval op 28 dec 2023
Esther,Thank you so much for your review. We appreciate your feedback. We can't wait to welcome you home again.

10/10 – Uitstekend

Renee

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Stephanie Sandoval op 28 dec 2023
Renee,Thank you so much for your review. We appreciate your feedback. We can't wait to welcome you home again.

10/10 – Uitstekend

Claudio

1 nacht verbleven in december 2023
Reactie van Stephanie Sandoval op 28 dec 2023
Claudio,Thank you so much for your review. We can't wait to welcome you home again.

10/10 – Uitstekend

Adam

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic Place
7 nachten verbleven in december 2023
Reactie van Stephanie Sandovel op 22 dec 2023
Adam,Thank you for the five-star score. We can't wait to welcome you back to our property in the near future.

10/10 – Uitstekend

Alex

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Manager op 20 dec 2023
AlexThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

10/10 – Uitstekend

Ronnie

1 nacht verbleven in december 2023
Reactie van Manager op 20 dec 2023
RonnieThank you for taking the time to review your recent stay at our property as your comments and your business are truly appreciated.Yours in hospitalityMark KirschManager

8/10 – Goed

MarthaMartha

3 nachten verbleven in december 2023
Reactie van Manager op 9 jan 2024
MarthaThank you for taking the time to review your recent stay ta our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

10/10 – Uitstekend

Erika

1 nacht verbleven in december 2023
Reactie van Manager op 9 jan 2024
ErikaThank you for taking the time to review your recent stay ta our property as your comments and your business are truly appreciated.Yours in hospitalityMark Kirsch

8/10 – Goed

Tracey

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Not what I expect from homewood suites
Not what I expect for a Homewood suites. First, when we arrived we had to be buzzed in and they were not quick to do this. When I approached the front desk there was no greeting just “credit card and ID”. Nice room. Reasonably clean, under the bed was dirty. Ok location, but difficult to walk to strip due to construction. Breakfast was terrible. First day, there was a mix up on stated times and most of the food was put away. We just ate an early lunch and based on the next days breakfast that was probably good. Second day the egg dish and sausage were bad. I’m not picky and have never had a truly bad breakfast at a hotel and have stayed at a few Homewood suites and like it just fine, but this was bad. They did comp parking because of the mix up the first day. Overall, wouldn’t stay there again. It was not terrible, but there are so many other choices, I would probably pick something closed to the strip or Fremont. We picked it because we were going to bring our dog, but we ended up not bringing her. I didn’t change the hotel, cause I generally like homewood suites anyway.
2 nachten verbleven in november 2023
Reactie van Manager op 10 dec 2023
TraceyThank you for taking the time to review your recent stay at our property as your business and comments are truly appreciated. We do apologize for the issues you had during your stay and will use them as training opportunities for our staff.SincerelyMark KirschManager