My recent stay at this motel was nothing short of a complete disaster. From the moment I stepped into the room, it was evident that this place should never be open to the public. I cannot stress enough how terrible this experience was, and I strongly urge everyone to avoid this establishment. First and foremost, the air conditioning system was non-functional and barely emitted any cool air, despite being in the midst of sweltering weather. The heat inside the room was suffocating, and the unbearable conditions made it impossible to get any rest or sleep.
The management and staff were incredibly unprofessional and utterly unhelpful. They seemed disinterested in resolving any of the issues and were dismissive of my concerns. When I brought up the air conditioning problem, they merely shrugged it off and offered no solution. Their lack of courtesy and disregard for the guests' comfort was shocking. His name was Mike.. Highly unprofessional staff! To make matters worse, the lack of adequate staff on duty was evident throughout my stay. The motel was understaffed, and it showed in the poor service and overall disorganization. The environment was downright unsafe. Dimly lit hallways, broken security locks on doors, and a general feeling of insecurity added to the unpleasantness of the stay. I did not feel safe leaving my room. As for the cleanliness, it was appalling. The bathrooms were filthy, and the rooms were infested with roaches and bugs. Expedia should be ashamed!