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Beoordelingen van Planet Hollywood Resort & Casino

4 out of 5
Planet Hollywood Resort & Casino
3667 Las Vegas Blvd S, Las Vegas, NV

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 5950 van 14952 beoordelingen" "
Gastenscore: 8 - Goed. 3895 van 14952 beoordelingen" "
Gastenscore: 6 - Redelijk. 2335 van 14952 beoordelingen" "
Gastenscore: 4 - Matig. 1545 van 14952 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1227 van 14952 beoordelingen" "

8,0/10

Netheid

7,6/10

Personeel en service

7,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Kim

5 nachten verbleven in december 2023
Reactie van Latrice op 22 jan 2024
"Hello, I would like to thank you for taking the time to express your comments concerning your visit. Guest satisfaction is our number one priority. We’re sorry you were disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day."

8/10 – Goed

Taner

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023
Reactie van Latrice op 16 dec 2023
Hello, I would like to thank you for taking the time to express your comments concerning your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 – Ontzettend slecht

KRIS JACQUES L

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Ben op 1 dec 2023
Hello Kris, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 – Uitstekend

P van der

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in oktober 2023
Reactie van Latrice op 8 nov 2023
Hello, I would like to thank you for taking the time to express your comments concerning your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 – Ontzettend slecht

Linda Johannette Carolina van der

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What an absolute disappointment. After visiting years ago i could not believe what i got. Bed wasnt made when we went into the room. Broken things, damages. Just such an utter disappointment.
2 nachten verbleven in oktober 2023
Reactie van Issac op 14 okt 2023
Greetings Linda, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 – Goed

Martina

Reisde met familie
Positief: Personeel en service
Parkeren te ver weg
1 nacht verbleven in augustus 2023
Reactie van Michelle op 2 sep 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Elza

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van Kimberly op 18 aug 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Kees

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centraal gelegen, snelle incheckservice, behulpzaam personeel.
2 nachten verbleven in augustus 2023
Reactie van Ben op 12 aug 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

pascal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Als je voor de strip gaat in Las Vegas perfecte ligging.
2 nachten verbleven in augustus 2023
Reactie van ALM op 8 aug 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 – Goed

Raynaldo

Positief: Staat van de accommodatie en faciliteiten
Prima
3 nachten verbleven in juli 2023
Reactie van Ben op 3 aug 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Joost

2 nachten verbleven in juli 2023
Reactie van Dan op 22 aug 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

R. de

Reisde met familie
I like that it is on the strip, but when you have to check in it is a long wait.
2 nachten verbleven in juni 2023
Reactie van Yasuko Sanders op 12 jun 2023
We are sorry to hear about your poor experience, R.. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.

6/10 – Redelijk

Jildert

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Locatie is perfect maar hotelkamer was oud, douche werkte slecht, niet heel schoon, zwembad vrij klein. Voor de “wave” moet je extra betalen (niet gedaan). Foto’s van hotel lijken prachtig maar nep. Alleen qua locatie geld waard maar verder zeker geen 4 sterren.
1 nacht verbleven in april 2023
Reactie van Kimberly op 23 apr 2023
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back in the future!

10/10 – Uitstekend

Dijelha

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede locatie, schoon hotel, leuke vibe.
8 nachten verbleven in april 2023
Reactie van Dan op 15 apr 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

John, Zingem

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Mooie hotel kamers in het midden van de strip. Heel veel winkels en eet plaatsen in de buurt.
1 nacht verbleven in augustus 2022

6/10 – Redelijk

Raynaldo

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Kamer was groot en ruim opgezet. Wij hadden 3 nachten geslapen en de kamer werd niet schoon gemaakt. De handdoeken werden niet vervangen, vuilnisbakken ook niet en bedden niet opgemaakt. Op zwembad werd elke dag alleen maar rap muziek gedraaid door de DJ, en geen andere genre muziek. Bij inchecken was er maar 2 personen aanwezig om in te checken. Voor de rest een prima hotel.
3 nachten verbleven in juli 2022

10/10 – Uitstekend

Al

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cool place to stay first time in Vegas with my family
4 nachten verbleven in april 2024

10/10 – Uitstekend

Mariela

Reisde met partner
Positief: Voorzieningen
It’s great
2 nachten verbleven in april 2024
Reactie van Latrice op 1 mei 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Daniel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the casino
3 nachten verbleven in april 2024
Reactie van ALM op 1 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

Barbara

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Close to everything!! Pool area is large and offer some free shaded lounge areas. Shopping mall is attached to hotel as well as casino. Cabo wabo patio restaurant also attached was our favourite place to eat. Several other restaurants in the mall all were good. Cleanliness of room was questionable
4 nachten verbleven in april 2024
Reactie van ALM op 1 mei 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 – Matig

Priyanka

Smokey
5 nachten verbleven in maart 2024
Reactie van Doug op 1 mei 2024
Hello Priyanka, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 – Uitstekend

Carrina, atlantic city

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Doug op 1 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Rinruthai

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reasonable price
1 nacht verbleven in februari 2024
Reactie van Doug op 1 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Planet hollywood Las Vegas was the perfect choice for us! A great selections of restaurants including Gordon Ramsay's Restaurant which was excellent! Planet Hollywood was close to all the attractions especially the mall!! The hotel was clean and the staff was helpful and pleasant!!
3 nachten verbleven in april 2024
Reactie van Doug op 1 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

OLIVER

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are nice and clean.
3 nachten verbleven in april 2024
Reactie van Doug op 1 mei 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

Claudette

Reisde met familie
Negatief: Netheid
Hotel is in a great location and you can easily walk to many different locations. Our room was not very clean especially the washroom (you could see mirror smears, dirty floors especially around the toilet and the bathtub had dirt rings and was not cleaned in a while) our bed sheets were very old and had holes in them. The pool hours are not great (9-6 on weekends) and the drinks are very over priced. Staff when we first checked in were good but would have been great to be given a map of the hotel it is very easy to get lost especially if it’s your first time in Las Vegas. Although location is great it is not worth the price we paid for 4 nights.
4 nachten verbleven in april 2024
Reactie van Doug op 1 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 – Uitstekend

Sharon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great area for all things shopping eating and gambling
2 nachten verbleven in april 2024

6/10 – Redelijk

Patti

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our room was next to 3 elevators. These elevators run every 20-30 seconds all day and night. It was difficult to get a good night sleep. Some staff were less than friendly when asking questions.
3 nachten verbleven in april 2024
Reactie van Doug op 1 mei 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Karina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in april 2024
Reactie van Doug op 1 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Jaime

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing
2 nachten verbleven in april 2024
Reactie van Doug op 1 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Ann C

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay.
3 nachten verbleven in april 2024
Reactie van Doug op 1 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Jennifer, Casper

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

8/10 – Goed

Angela

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Overstimulating
1 nacht verbleven in april 2024
Reactie van Michelle op 30 apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Angela

Reisde met familie
Positief: Netheid, personeel en service
The staff was always very nice and happy to help.
4 nachten verbleven in april 2024
Reactie van Michelle op 30 apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Bryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Dan op 1 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 – Goed

Shannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
on initial check in I paid for an upgraded room, when we arrived at the room it was not in good shape. Went down to reception and I was given a different room that was much better. We enjoyed our stay; the location is great and would definitely stay there again.
3 nachten verbleven in maart 2024
Reactie van Dan op 30 apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Candace

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van ALM op 1 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Roberto, Bakersfield

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Definitely is one of the best for your location, every thing is near from it
1 nacht verbleven in april 2024
Reactie van Doug op 30 apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Charles

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient to all of our activities, local car rental. Extra cost for Wifi, gym and pool (resort fees) ridiculous.
3 nachten verbleven in april 2024
Reactie van Doug op 30 apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Justin

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was not very clean, windows were so dirty you couldn’t see out. And I had 2 birthdays while walking from parking lot to lobby.
2 nachten verbleven in april 2024
Reactie van Christina Banks op 30 apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Latrice op 30 apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Richard

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service
Stayed here specifically because of a concert. It’s a very nice hotel on the strip.
4 nachten verbleven in april 2024
Reactie van Ruby op 29 apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

NATALIE LATANYA

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Checking in and out was a hassle
3 nachten verbleven in april 2024
Reactie van Ruby op 29 apr 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van ALM op 30 apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Relaxing however great fun and the staff is so nice and helpful.
2 nachten verbleven in april 2024
Reactie van Michelle op 29 apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

Thomas

Positief: Netheid
Negatief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Latrice op 30 apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

10/10 – Uitstekend

Lydia

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great stay.
1 nacht verbleven in maart 2024
Reactie van Latrice op 29 apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Alyson, Bethpage

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The location of the hotel is convenient to most places on the strip. The room was large with a wonderful view of the Bellagio fountains. However, the room was not clean. There was garbage on the floor and dirty tissues on the window ledge. There was also long hair in the bathtub. My room was next to the elevators, so it sounded as if people were bowling all night long. Although I was on the 33rd floor, you were still able to hear the street noise below. The valet staff was lovely and helpful.
3 nachten verbleven in april 2024
Reactie van ALM op 29 apr 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 – Goed

Paul, Chester

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Dan op 30 apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location
1 nacht verbleven in april 2024
Reactie van ALM op 29 apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!