Balzaal

Beoordelingen van Waldorf Astoria Las Vegas

5 out of 5
Waldorf Astoria Las Vegas
3752 Las Vegas Blvd S, Las Vegas, NV

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 646 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 170 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 81 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 61 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 43 van 1001 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Caspar

Reisde met familie
Positief: Netheid, personeel en service
Het is een goed hotel maar ik miste de grandeur van een Waldorf hotel. Het is meer een zakelijk hotel. Het personeel was super. De prijzen zijn te sky high!
8 nachten verbleven in mei 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Superior hotel. Great atmosphere. Very comfortable rooms
1 nacht verbleven in september 2019
Reactie van Robert Jenny op 24 sep 2019
Dear Traveler, Thank you for taking a moment to share your feedback regarding your recent stay at Waldorf Astoria Las Vegas. Should you find yourself in Las Vegas again, we would be delighted to welcome you for another comfortable five-star stay. Sincerely, Robert Jenny Hotel Manager

10/10 – Uitstekend

Kenneth, Opwijk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect gelegen, dichtbij andere grote hotels aan de Strip. Nooit te druk, nooit file gehad aan de ingang. Kamer met fantastisch bed en luxueuze badkamer.
6 nachten verbleven in oktober 2018

10/10 – Uitstekend

ionel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Luxurious, Modern,clean,Friendly Staff, right on the middle of the STRIP ,conveniently CLOSE to the other Main Hotels/ Resorts, and markets too !
2 nachten verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear Ionel,Thank you for your review. We're so pleased we were able to be a part of your memorable visit. It would be a pleasure to host you again at Waldorf Astoria Las Vegas.Sincerely,Waldorf Astoria Las Vegas

10/10 – Uitstekend

Elvia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service
1 nacht verbleven in april 2024
Reactie van General Manager op 20 apr 2024
Dear Ms. Elvia,Thank you for your review and perfect rating. Our team is committed to ensuring that every guest has an exceptional stay, and we are pleased this was reflected in your experience. It was truly a pleasure having you as our guest, and we hope to have the privilege of hosting you again soon.Sincerely,Waldorf Astoria Las Vegas

10/10 – Uitstekend

Elvia

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Service is amazing
4 nachten verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Dear Elvia,It was an honor to host you at Waldorf Astoria Las Vegas. Our dedicated team members strive to deliver exceptional service, so we're pleased to read your kind words! Thank you for being our guest, and we hope to create another excellent experience with you soon. Sincerely,Waldorf Astoria Las Vegas

10/10 – Uitstekend

Wesley, Marietta

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An Oasis in the middle of Vegas. Loved my stay.
4 nachten verbleven in april 2024
Reactie van General Manager op 19 apr 2024
Dear Wesley,Thank you for sharing your review and kind words, we will be sure they’re shared with our team. We’re delighted to hear we could be an oasis for your stay, and look forward to hosting you again. Sincerely,Waldorf Astoria Las Vegas

10/10 – Uitstekend

YukYue

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay overall. Bedding were nice, clean and crisp. Some furniture shows some wear but well maintained. Kudos to the housekeeping as everything was kept super clean which I find rare as a property ages. It’s a hotel tucked away from the hustle and bustle but an easy walk to the action.
1 nacht verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear YukYue,It was a pleasure to host you at Waldorf Astoria Las Vegas. Our housekeeping team will be delighted that you noticed their effort in keeping our property and accommodations immaculately clean, and we're grateful for your review and feedback. We look forward to hosting you again. Sincerely,Waldorf Astoria Las Vegas

2/10 – Ontzettend slecht

Shawn

1 nacht verbleven in april 2024

6/10 – Redelijk

Char

1 nacht verbleven in april 2024

10/10 – Uitstekend

Colin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Look no further as this Waldorf Astoria is amazing. Very quiet and classy hotel with the amenities. I was there 4 days and all the staff were very friendly and helpful.
4 nachten verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Dear Mr. Colin,It was such a pleasure having you as our guest during your four-day stay in Las Vegas! Our team will be thrilled to know that they played a pivotal role in your experience with us, and overall, we're glad you had a fantastic time. Thank you for your glowing review and perfect rating, and we hope you return soon.Sincerely,Waldorf Astoria Las Vegas

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location on the strip! This hotel is upscale, quiet, and has incredible rooms. If you are looking to be on the strip by all the action but want to come back to a non bustling cigarette smelling casino this is your spot. The zen restaurant also had great dinner with amazing views
Reactie van General Manager op 2 apr 2024
Dear Ms. Lauren,It is wonderful to know that you had an excellent experience with us at Waldorf Astoria Las Vegas. Location is one of the most important aspects of a trip, so we are pleased you could experience all the convenience ours affords our guests. Receiving recognition for our peaceful accommodations is always appreciated as well. Thank you for your glowing review, and it would be our pleasure to host you again on your next visit.Sincerely,Waldorf Astoria Las Vegas

10/10 – Uitstekend

Jose, Key Biscayne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

James

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
We waited 2 hours to get our 2 suites, then 45 minutes to get luggage. We missed the opening of the Springsteen Concert. The room smelled musty. Overall, it was horrible for a huge amount of money. We ended up only receiving 1 suite and a standard room. They credited us $100. ??? Completely a joke and embarrassing for me, my client, and his wife.
2 nachten verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Dear James,We are sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any issues regarding your accommodations during your visit, as well as any delay checking in. Your feedback is essential to us, as we are always looking for ways to improve, so we will discuss your comments internally and ensure that an experience like the one you described doesn't happen in the future. Should you wish to discuss your experience with us further, do not hesitate to reach out to us offline. Thank you, and we hope you will consider giving us another chance soon. Sincerely,Waldorf Astoria Las Vegas

10/10 – Uitstekend

Adam

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Ralph and Walter really went above and beyond. They are the best drivers and door men you could have representing your company. Thank you Walter for the special extra touch you left us to make our night special. This hotel and service is everything you would expect and more from the Waldorf.
4 nachten verbleven in maart 2024
Reactie van General Manager op 21 mrt 2024
Dear Adam, We are incredibly grateful for your kind words and thrilled to hear about your exceptional experience with Ralph and Walter. Their dedication to going above and beyond is a shining example of the high standards of service we strive for at the Waldorf Astoria Las Vegas. I will ensure your compliments & gratitude are echoed through our team, as recognition for their efforts to make your night special. Thank you for choosing us for your stay, and for recognizing the level of service we aim to deliver. We're honored to have met your expectations and look forward to welcoming you back for another memorable experience. Warmest regards, Waldorf Astoria Las Vegas

10/10 – Uitstekend

Wayne O

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet property - does not have a casino.
3 nachten verbleven in februari 2024
Reactie van General Manager op 18 mrt 2024
Dear Wayne,Thank you! We’re glad that you had such a wonderful stay with us and enjoyed our casino-free environment. We look forward to our next chance to host you. Sincerely,Waldorf Astoria Las Vegas

10/10 – Uitstekend

Zeric, Yuba city, CA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect birthday getaway 😍
2 nachten verbleven in maart 2024
Reactie van General Manager op 14 mrt 2024
Dear Zeric,Thank you so much for choosing Waldorf Astoria Las Vegas for your birthday celebration, we're delighted to hear that you enjoyed your stay. We look forward to hosting you for any future celebrations.Sincerely,Waldorf Astoria Las Vegas

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is on the “Strip” but tucked away so the perfect place to have a little calm and quiet after being out on the town. The fact that it does not have a casino was a positive for me.
3 nachten verbleven in februari 2024
Reactie van General Manager op 11 mrt 2024
Dear Emily,We appreciate you sharing your experience at our hotel. We're delighted that you found it the perfect place to unwind after exploring Las Vegas.We look forward to welcoming you back soon.Warm regards,Waldorf Astoria Las Vegas

10/10 – Uitstekend

Igor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It doesn't have casino on the first floor. No maze, no smoke - best thing!
2 nachten verbleven in maart 2024
Reactie van General Manager op 11 mrt 2024
Dear Igor,Thank you for taking the time to share your experience. Our focus on providing a comfortable and tranquil atmosphere is something we take pride in, and we're glad our environment contributed to your delightful experience. Thank you for your positive feedback, and we look forward to welcoming you back soon.Sincerely,Waldorf Astoria Las Vegas

8/10 – Goed

Joseph

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is nice, it’s quiet without the casino crowds and it’s very close to shopping, dining and shows, easy to walk to many places. However, the service is not 5 star, I would say it’s more like 4 stars when it comes to overall service. For example, one day our room wasn’t cleaned. The cleaning lady came at 9:00 am but we were sleeping, tired from the night before, so we left the room around 12:00 noon and came back at 6:00 to get ready for dinner and a show and the room had not been cleaned. The front desk told us that they had been very busy that day but that’s not a valid excuse to leave a guest room unmade. Many things took too long when we asked them to do something. The concierge staff was excellent in planning our dinners and shows, great recommendations and friendly manner.
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Elishia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property and amenities are impressive. However, I faced a challenging situation with a specific front desk staff member who seemed biased against me. In short, when attempting to extend my stay, she claimed the hotel was fully booked, conflicting with information I would later obtain online and through my husband who called the reservation line. This inconsistency left me disheartened. Although I eventually booked additional nights through another staff member, the experience has left me unsure of booking again in the future.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Matthew Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the smaller crowd aspect in the midst of an otherwise busy Vegas weekend.
3 nachten verbleven in februari 2024

8/10 – Goed

Lovell

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Quiet and great service
2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Angel L

4 nachten verbleven in februari 2024

4/10 – Matig

Masazumi, Irvine

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Marie, San Diego

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

4/10 – Matig

Panagiota

Reisde met een groep
Negatief: Voorzieningen
Many of the significant luxury perks associated with the Waldorf name fell subpar and it felt like a glorified motel 6
4 nachten verbleven in januari 2024

6/10 – Redelijk

Mohammad Jafar

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We stayed one night here for business We arrived few hours early but we had to wait in lobby for 3 hours for our room to be ready Even though it was not busy Don’t arrive before 4pm
1 nacht verbleven in januari 2024

8/10 – Goed

Ladd

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Andrew

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Love being in Las Vegas without the chaos of a casino. It a beautiful property close to everything. Highly recommend.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Brandy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Small compared to the casino hotels but excellent rooms, great views & extremely convenient. Walk right out of the hotel to one of the sky bridges or the strip. Several dining options in house but close to so much more. Rooms were impeccable & bed was soft..
3 nachten verbleven in december 2023

6/10 – Redelijk

Trevor

Reisde met partner
Positief: Netheid
Very pretty, but hair drier did not work and shower pressure very weak
3 nachten verbleven in december 2023

8/10 – Goed

Hao

3 nachten verbleven in december 2023

6/10 – Redelijk

Juan Pablo

Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
A massive let down
What an huge let-down this stay was. We used to frequent the hotel when it was the Mandarin Oriental. After we heard about the changes we we’re excited. We were expecting updates and upgrades, new furniture, new ANYTHING. Besides the lobby nothing on this property has changed. The room was identical to what it looked like years ago and is showing so many signs of wear. The cabinet doors were falling off our mini bar and TV stand. They couldn’t even be bothered to change the name of the restaurant “Zen kitchen”……steer clear of this property
2 nachten verbleven in december 2023

10/10 – Uitstekend

Bob Wesley, ARDMORE

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Conan

2 nachten verbleven in december 2023

6/10 – Redelijk

Ruth

Terrible
2 nachten verbleven in december 2023

10/10 – Uitstekend

Annette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

jorge

2 nachten verbleven in december 2023

4/10 – Matig

Eliot

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
The good, the bad, and the ugly
My room was never cleaned, despite assurances by housekeeping in writing. They closed their signature strip overlook bar at Nine pm, a shocking decision in Las Vegas. The breakfast at the Zen Cafe was excellent both mornings. The property is in good condition- the service is pathetic for a Waldorf Astoria.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Pamela Joanne

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Not NYC but just as good.

2/10 – Ontzettend slecht

Milan

3 nachten verbleven in december 2023

10/10 – Uitstekend

Yinchen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Manuel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Kendrick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peaceful, quiet, exceeded my expectations. Big shoutout to valet never had to wait for my car at any point. Definitely would stay here again.
4 nachten verbleven in december 2023

8/10 – Goed

Adam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

4/10 – Matig

Norman, Powell

3 nachten verbleven in december 2023

6/10 – Redelijk

peter

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Uncomfortable beds
Bedding and pillows were very uncomfortable. The mattress was too soft and the pillows hard. Comparing to others IHG group hotels, this was the poorest sleep I have experienced. Limited in-room dining options. There was desk chair provided, but there was no coffee table or armchair.
1 nacht verbleven in december 2023