Exterieur

Beoordelingen van Westgate Flamingo Bay Resort

4 out of 5
Westgate Flamingo Bay Resort
5625 W Flamingo Rd, Las Vegas, NV

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 544 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 280 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 97 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 44 van 1003 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Johan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2017
Thank you for choosing our property

8/10 – Goed

Theo, Las Vegas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kwaliteit.
De kwaliteit kwam zeker overeen met de geboden aanbieding. Schoon, goed ingericht en in prettige omgeving. Goed en gratis vervoer naar het centrum.
Reactie van Westgate Resorts op 8 nov 2016
Thank you for your review. We are glad you enjoyed you stay with us and we hope to welcome you back the Westgate Flamingo Bay Resort soon! Anja

10/10 – Uitstekend

Demetrius

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything about the property was nice an up to standard,would definitely stay again an recommend to family and friends
5 nachten verbleven in april 2024

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice room and overall pleasant stay. Very quiet and the room had everything we needed.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Jane

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was welcoming, friendly and courteous. The rate was reasonable and nicely done.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Sylvia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice friendly staff. They take pride in keeping resort clean. They have a shuttle that goes downtown Las Vegas or Fremont st
2 nachten verbleven in april 2024

10/10 – Uitstekend

Curtis

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the modern look of the Villas. Also the Resort grounds are very pretty with the lights and the pretty flowers and waterfalls. Great touch on the Food truck.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Yna, Peoria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked twice after a very delayed flight. My first day was for a wk & I had to change rooms due to a faulty wire burning & as it happened, my daughter found a baby scorpion. That was not a pleasant experience & made us uneasy. However!! The hotel staff came & sprayed immediately before we entered the new rm. They really handled it with care & we are in a desert in spring for goodness sakes so it’s understandable. Our 2nd rm was amazing! Staff was amazing & checked in on us by text so it wasn’t invasive. 1 staff member in marketplace was completely rude. She worked the evening of 4/5. Older woman. She didn’t know how to make Starbucks drinks so she made it wrong. We politely let her know we didn’t like bringing drinks back, etc. trying to make it a light situation & as I was speaking she walked away. Said she followed the card. We’ve had the same drink everywhere so we knew it was off. People w/anxiety around stuff like that should not be handled like that. I also shouldn’t have to explain to her that it’s a vacation luxury to get Starbucks for my kids. She was really awful. Our second stay was in another amazing rm. When I called to ask for an early check-in, they obliged and let me know. I can come in now that they would have the room clean for me. The hotel staff is absolutely on point! The pool is clean. The towels are always stacked.the marketplace is so convenient. Taco trucks in parking lot. Beautiful lighting at night. Stuff to do on property. No problem w/doordash.
2 nachten verbleven in april 2024

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the feel of a resort and private
4 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Kevin

1 nacht verbleven in april 2024

10/10 – Uitstekend

galen

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Love it. Especially since we can get a ground floor and don’t have to climb stair to get to our room
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Yna, Peoria

4 nachten verbleven in april 2024

10/10 – Uitstekend

priscilla

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer and prompt service with request.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Jose

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gracias
2 nachten verbleven in april 2024

10/10 – Uitstekend

Tracie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and clean. A food truck on site offered breakfast and dinner options. Staff was very nice.
2 nachten verbleven in maart 2024

6/10 – Redelijk

Justin

Reisde met familie
Positief: Netheid, personeel en service
Wifi was super spotty- not reliable enough to be functional
4 nachten verbleven in maart 2024
Reactie van Social Media Support op 3 apr 2024
Hi Justin, We apologize for the inconvenience you experienced with the Wi-Fi during your stay. Providing reliable internet connectivity is important to us, and we regret that we fell short of your expectations in this regard. Your feedback is valuable, and we will address this issue to ensure improvements are made for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay. Thank you for bringing this to our attention.

10/10 – Uitstekend

Lyberal, Sacramento

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It feels like home away from home. So much for teenagers to do
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Leslie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A wonderful property with a friendly helpful staff.
1 nacht verbleven in maart 2024
Reactie van Social Media Support op 3 apr 2024
Hi Leslie, We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate Flamingo Bay Resort in the future for another impressive stay! Best Wishes,Social Media Support

10/10 – Uitstekend

Doug

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
nice
1 nacht verbleven in maart 2024
Reactie van Social Media Support op 3 apr 2024
Hi Doug, Thank you for choosing the Westgate Flamingo Bay Resort! We appreciate you taking a moment to rate your stay. We are glad it was excellent. Best Wishes,Social Media Support

2/10 – Ontzettend slecht

Robert

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
TV didn't work, wouldn't stay there again
2 nachten verbleven in maart 2024
Reactie van Social Media Support op 3 apr 2024
Hi Robert, We're sorry to hear about the issue with the TV during your stay. Your comfort and satisfaction are our top priorities, and we apologize for any inconvenience this may have caused. We hope you'll consider giving us another chance to provide you with a better experience next time. Thank you for bringing this to our attention.Kind Regards, Social Media Support

10/10 – Uitstekend

Chabrea

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property I s breath taking. Its soo nice when you forst pull in. I love the fact that it has security to even get in so its secured. When I checked in I spoke with a very sweet nice lady. I don't remember her name but she seems as though she was newer than the others because if ahe didn't have an answer she asked her colleagues but overall wonderful customer service. The guy who told us where the room was and food places nearby was super friendly as well. When we opened the door to the room it was beautiful 😍. It was nice and clean and the decor was a plus. We had everything we needed. The 2 night stay felt like paradise. This is my new staycation spot. Ps. They do have a $200 deposit outside of the cost of the room however, It was back in my account 48 hours after checking out.
2 nachten verbleven in maart 2024
Reactie van Social Media Support op 3 apr 2024
Hi Chabrea, Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our property breathtaking and enjoyed the secure atmosphere provided by our security measures. It's wonderful to know that our staff, including the sweet lady at check-in and the friendly gentleman who assisted you with directions, provided you with exceptional customer service. We're delighted that you loved the beautiful decor of your room and that it had everything you needed for a perfect stay. We're honored to be your new staycation spot, and we look forward to welcoming you back for more unforgettable experiences in the future! Thank you for choosing us for your getaway.Kind Regards,

8/10 – Goed

Mary Beth, Sidney

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
Too much emphasis on time share opportunities. Not much actual info about resort at check in.
3 nachten verbleven in februari 2024
Reactie van Social Media Support op 3 apr 2024
Hi Mary Beth, Thank you for your feedback. We apologize if the emphasis on timeshare opportunities overshadowed your check-in experience. Your comments are important to us, and we'll work on ensuring a better balance between providing information about our resort and discussing timeshare opportunities. We appreciate your insight and hope to welcome you back for a more enjoyable stay in the future.Kind Regards, Social Media Support

10/10 – Uitstekend

MICHAEL, PORT SAINT LUCIE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the ambience of having a fireplace!
5 nachten verbleven in februari 2024
Reactie van Social Media Support op 3 apr 2024
Hi Michael, Thank you for your feedback on the Westgate Flamingo Bay Resort! We are so glad to learn that you had an outstanding experience at our resort. We invite you to visit us again soon for another wonderful vacation. Best Wishes,Social Media Support

10/10 – Uitstekend

Jaelyn

2 nachten verbleven in maart 2024
Reactie van Social Media Support op 3 apr 2024
Hi Jaelyn, Thank you very much for your rating on the Westgate Flamingo Bay Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support

10/10 – Uitstekend

Richelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic place to stay if you want to be off the strip. Great place to stay with kids. Exceptional, friendly staff. Would definitely stay again.
Reactie van Social Media Support op 3 apr 2024
Hi Richelle, Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay with us and found our location off the strip to be ideal, especially for families. It's wonderful to know that you had a great experience with our exceptional and friendly staff. We can't wait to welcome you back for another wonderful stay in the future!Kind Regards,

10/10 – Uitstekend

Sinu

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property to stay with family. Free shuttle to the strip. Safe and secure property with plenty of parking. Very friendly staff. Marketplace to buy all essentials.
3 nachten verbleven in februari 2024
Reactie van Social Media Support op 11 mrt 2024
Hi Sinu, Thank you for your rating on the Westgate Flamingo Bay Resort! We are glad to see your stay was excellent and we invite you to visit us again in the future. Best Wishes,Social Media Support

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff at the front desk was positive and helpful. Room was very clean and organized. Only downside was the walls are pretty thin - I could hear my neighbors clearly.
2 nachten verbleven in januari 2024
Reactie van Social Media Support op 5 feb 2024
Hi David, Thank you for choosing the Westgate Flamingo Bay Resort! We appreciate you taking a moment to rate your stay. We are glad it was excellent. Best Wishes,Social Media Support

10/10 – Uitstekend

Skyler

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a very pretty property to walk around. Rooms were very nice for the price.
3 nachten verbleven in oktober 2023
Reactie van Social Media Support op 5 feb 2024
Hi Skyler, Thanks for visiting the Westgate Flamingo Bay Resort! We are so glad you had an incredible stay, and we look forward to hosting you again in the future. Best Wishes,Social Media Support

10/10 – Uitstekend

ameesha, Bellevue

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really beautiful and peaceful, safe with security. Not very far from strip.
3 nachten verbleven in oktober 2023

8/10 – Goed

Lemuel

Reisde met familie
Positief: Comfort kamer
Westgate Flamingo Resort Las Vegas stay
Registration people were not the friendliest, not bad, but could’ve provided a warmer reception, rather than a matter of fact one. When you turned the TV on in the master bedroom, the volume immediately started off at maximum, caused the whole building to vibrate; engineering person who tried to fix it couldn’t, he said a lot of them in the complex are like that. The remote was very complicated to operate; had to select TV then the on switch, after bringing volume down from 100 to about 15 (a full 30 second maneuver), you then had to select cable to get to the stations, but finding & selecting a station in the guide program was not easy, very cumbersome. So we chose not to watch that TV at all. The toilet paper holder was broken, kept falling off the holder, but the handyman was able to fix that. We spilled some water on the floor, wiped it up with paper towels; the paper towels were black with dirt.😖 The flooring was a dark color, so looked clean, but it was anything but clean. Overall appearance, furnishings, grounds, appearance was very nice; has a fairly upscale flavor to it. The price was very attractive, so overall a very good value. A comfortable one bedroom condo unit with full kitchen (lots of space) for a lower price than a hotel room on the strip, but a 10-15 minute drive to the strip. But they do have a shuttle bus to Westgate Casino on the strip. 5-star comfort, 4-star looks, 3-star service & cleanliness = 3.5-stars overall.
4 nachten verbleven in november 2023

10/10 – Uitstekend

Corey

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023

10/10 – Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nicely kept property and rooms. Definitely looking forward to another stay
1 nacht verbleven in november 2023
Reactie van Social Media Support op 14 dec 2023
Hi Kimberly, We appreciate you taking the time to give us a rating. We can't wait to welcome you back to the Westgate Flamingo Bay Resort!Best Wishes,Social Media Support

10/10 – Uitstekend

Lisa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall excellent
1 nacht verbleven in november 2023
Reactie van Social Media Support op 14 dec 2023
Hi Lisa, Thank you for the kind rating. We’re so happy your visit at the Westgate Flamingo Bay went well. We look forward to hosting you again!Best Wishes,Social Media Support

10/10 – Uitstekend

Nina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the location
1 nacht verbleven in november 2023
Reactie van Social Media Support op 14 dec 2023
Hi Nina, We are beyond delighted to see you gave us a 5-star rating. We can't wait to welcome you back to the Westgate Flamingo Bay Resort!Best Wishes,Social Media Support

10/10 – Uitstekend

MEGUMI, San Diego

2 nachten verbleven in november 2023

8/10 – Goed

Brenda

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice services
3 nachten verbleven in november 2023
Reactie van Social Media Support op 13 nov 2023
Hi Brenda, We appreciate you taking the time to give us a rating. We can't wait to welcome you back to the Westgate Flamingo Bay Resort!Best Wishes,Social Media Support

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing experience here with our family!
3 nachten verbleven in november 2023
Reactie van Social Media Support op 6 nov 2023
Hi Kim,Thank you for your rating on the Westgate Flamingo Bay Resort! We are glad to see your stay was excellent and we invite you to visit us again in the future.Best Wishes,Social Media Support

10/10 – Uitstekend

LaShonda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was phenomenal
5 nachten verbleven in augustus 2023
Reactie van Social Media Support op 3 nov 2023
Hi LaShonda, Thank you for choosing Westgate Flamingo Bay Resort. We are dedicated to providing a comfortable and pleasing atmosphere for all our guests; therefore, we love that you had a great visit. It was our pleasure hosting you, and we look forward to another opportunity to make your next trip exceptional.Kind Regards,Social Media Support

10/10 – Uitstekend

Keith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hot tub in the room made our honeymoon!!! this place is quiet and off the strip, perfect for cheap ubers in and out
3 nachten verbleven in oktober 2023
Reactie van Social Media Support op 2 nov 2023
Hi Keith, We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate Flamingo Bay Resort in the future for another impressive stay! Best Wishes,Social Media Support

10/10 – Uitstekend

Piper

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful
Everything was wonderful, we had a really great time.
3 nachten verbleven in oktober 2023
Reactie van Social Media Support op 24 okt 2023
Hi Piper, Thank you for your feedback and thank you for staying at the Westgate Flamingo Bay Resort! We appreciate your review very much and we hope to see you soon again for another amazing experience with us.Best Wishes,Social Media Support

10/10 – Uitstekend

Jaime

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Social Media Support op 19 okt 2023
Good Afternoon Jaime,We are so grateful for your 5-star review. We are delighted you enjoyed every aspect of the Westgate Flamingo Bay Resort! We can’t wait to welcome you back soon for another dream vacation. Best Regards,

8/10 – Goed

Stafford

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
This property is situated in an ideal location for guests who don’t want to be too near the strip but still have access to the strip. They have a regular bus shuttle that will take you to The Strip, casinos, Fremont and Walmart. There are fast food restaurants within walking distance and 2 amazing restaurants we ate from Blueberry Hill and Nora’s Italian Now with that said, this location desperately needs renovation and appliance upgrades. Our Saturday checkin was smooth. We were directed to the villa only to discover that the villa which had a portable ac unit right next to the bed. We immediately returned to guest services and everyone acted oblivious to the fact that a noisy portable unit was cooling down the bedroom. They tried to tell us that they didn’t have anymore 1 bedroom villas as they were completely booked. They suggested we sleep in it for the night then return in the morning to see if a villa becomes available. I responded absolutely not and we were upgraded to a 2 bedroom villa with a washer and dryer. The washer needs the springs changed as it bangs as soon as it starts. The dishwasher had stagnant water in it. So we never used it. I was there for 6 days but house keeping never came. I am not sure if this is the norm or not. I’ve visited the Orlando Westgate property and I must say this one can be just as nice with a few minor repairs and upgrades.
5 nachten verbleven in oktober 2023
Reactie van Social Media Support op 16 okt 2023
Hi Stafford, Thank you for sharing your detailed feedback about your stay with us. We're glad to hear that you found our location convenient and enjoyed the local dining options. We apologize for the initial inconvenience you experienced with the portable AC unit in the villa, and we appreciate your understanding. We're grateful for your feedback, and we look forward to welcoming you back for an even more improved experience in the future at Westgate Flamingo Bay Resort.Best Wishes, Social Media Support

8/10 – Goed

Catherine Frances

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice amenities
3 nachten verbleven in oktober 2023
Reactie van Social Media Support op 11 okt 2023
Hi Catherine,Thank you for your feedback on the Westgate Flamingo Bay Resort! We are so glad to learn that you had an outstanding experience at our resort. We invite you to visit us again soon for another wonderful vacation.Best Wishes,Social Media Support

10/10 – Uitstekend

Shelly, Enumclaw

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were wonderful and prompt. Made us feel welcomed, lots of activity and the Starbucks was a nice add. Thank you for being awesome!
3 nachten verbleven in oktober 2023
Reactie van Westgate Customer Care op 9 okt 2023
Hi Shelly, we love knowing our team went above and beyond for you during your visit. We love having you and hope to welcome you again soon.Kind Regards

10/10 – Uitstekend

JESUS HERIBERTO

2 nachten verbleven in september 2023
Reactie van Social Media Support op 23 okt 2023
Hi Jesus, Thank you for sharing your experience with us. We are always pleased to hear when guests enjoyed their Westgate Flamingo Bay Resort stay. We are happy you enjoyed your time with us and hope to see you again soon.Best Wishes,Social Media Support

10/10 – Uitstekend

Michelle

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the food truck on site, spacious rooms, market and activities available to do on site
6 nachten verbleven in september 2023
Reactie van Social Media Support op 2 okt 2023
Good Afternoon Michelle,We are so glad you had a 5-star experience at our resort. We hope to welcome you back in the future for another impressive stay! Best Regards,

10/10 – Uitstekend

Michelle

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great place to stay if you are traveling with family the villas are spacious and there are a lot of activities and things you can do without even leaving the property it is very secure and staff is very helpful. Will definitely recommend to friends and stay here again in the future
5 nachten verbleven in september 2023
Reactie van Westgate Social Media Support op 29 sep 2023
Hi Michelle! Thank you for your feedback about your experience at the Westgate Flamingo Bay Resort! We are so glad to learn about your outstanding vacation at our resort. We look forward to welcoming you again for another amazing visit to Westgate Resorts! Best Wishes,Social Media Support

10/10 – Uitstekend

leticia

Reisde met familie
Good service
2 nachten verbleven in september 2023
Reactie van Social Media Support op 22 sep 2023
Good Afternoon Leticia,We appreciate you taking the time to leave us a 5-star rating! It pleases us to know you enjoyed an excellent vacation at our Westgate Flamingo Bay Resort, and we hope to welcome you back many times in the future.Best Regards,

10/10 – Uitstekend

Katharina

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tolle Anlage- sauberer Pool. Sehr nettes Personal. Villa toll ausgestattet mit Ofen, Kühlschrank, Toaster, Mixer,etc. Whirlpool in der Villa. Alles super. Transfer ins Zentrum wird angeboten.
Reactie van Westgate Customer Care op 19 sep 2023
Hi Katharina, we are glad that you enjoyed your visit to our resort. We would love to get the chance to welcome you again soon for another incredible experience at Westgate Resorts.Kind Regards

10/10 – Uitstekend

Aiman

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and helpful staff. Spacious and inviting place.
3 nachten verbleven in september 2023
Reactie van Westgate Customer Care op 16 sep 2023
Hi Aiman, thanks for taking the time to rate your visit. We are glad you had a great time and look forward to welcoming you back to Westgate Resorts.Kind Regards