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Beoordelingen van Tropicana Laughlin

3.5 out of 5
Tropicana Laughlin
2121 S Casino Drive, Laughlin, NV

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 1600 van 4671 beoordelingen" "
Gastenscore: 8 - Goed. 1212 van 4671 beoordelingen" "
Gastenscore: 6 - Redelijk. 791 van 4671 beoordelingen" "
Gastenscore: 4 - Matig. 549 van 4671 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 519 van 4671 beoordelingen" "

7,4/10

Netheid

7,6/10

Personeel en service

7,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Cornelis

goed
goed hotel geen problemen
7 nachten verbleven in oktober 2023
Reactie van Tropicana Laughlin op 24 okt 2023
Thank you for taking the time to review us. We are looking forward to your next visit at Tropicana Laughlin.

8/10 – Goed

Olga

1 nacht verbleven in augustus 2023
Reactie van Tropicana Laughlin op 31 aug 2023
Thank you for taking the time to review us. We look forward to your next visit at Tropicana Laughlin.

6/10 – Redelijk

Thomas, Joshua Tree

Positief: Netheid
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Rita, Las Vegas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer service in all amenities including restaurants, pool, and housekeeping.
4 nachten verbleven in mei 2024

8/10 – Goed

sandy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like too many places these days, could use more help.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jesus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Bettina

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I don't like the low toilets. It is very hard for me to squat and and not be able to get up afterwards!
2 nachten verbleven in mei 2024

10/10 – Uitstekend

George A

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything close by
2 nachten verbleven in mei 2024

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Juan

Positief: Netheid
2 nachten verbleven in mei 2024

6/10 – Redelijk

Joann

The a/c was very noisy, the fridge didn't work. The room was not what I would consider a deluxe room and definitely not worth the cost
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Karen

Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
First and last time I stay here. I kept getting charges and could not be told why. They said it wasn’t them charging when it says Tropicana on my card. A 630 dollar hold on my card for a two night stay when I was only left owing 200. They charged me deposits THREE different times. The staff and manager were especially rude. So much to say but the experience was draining. I’ll have to wait for charges to complete and dispute with my bank. They are chathimb me double of what was owed.
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Rafael

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Booked a non smoking room & they game me a smoking one ridiculous
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Sandra

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was pop in the bathroom
2 nachten verbleven in mei 2024

10/10 – Uitstekend

barton, scottsdale

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient, easy access to the River. Helpful staff.
7 nachten verbleven in mei 2024

10/10 – Uitstekend

John D.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Mike

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The people we're great
1 nacht verbleven in mei 2024

6/10 – Redelijk

Mary, Visalia

Reisde met partner
Negatief: Voorzieningen
It served the purpose but keep your expectations low. The shower looked dingy. No hand soap provided in the bathroom so had to use the shower gel mounted to the shower. Found a beer cap under the ottoman. Everything closed at 9pm and all tables closed at 1130pm. Luckily, we just needed a place to sleep over night to break up the road trip.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Mel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I didn’t like it
1 nacht verbleven in mei 2024
Reactie van Tropicana Laughlin op 16 mei 2024
We are sorry to hear about your poor experience, Mel. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.

10/10 – Uitstekend

Manuel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in mei 2024
Reactie van Tropicana Laughlin op 16 mei 2024
Thank you for your spectacular review, Manuel! We are thrilled you enjoyed all that Tropicana Laughlin has to offer. We hope to welcome you for another great stay soon.

10/10 – Uitstekend

gabe

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Hot tub broken. Lady behind wall at check in counter lectures me how a broken spa is not in my resort fee. Very proud of not giving refund. Will skip Tropicana from now on.
1 nacht verbleven in mei 2024
Reactie van Tropicana Laughlin op 16 mei 2024
We are sorry to hear about your poor experience, Gabe. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.

4/10 – Matig

gabe

Reisde met partner
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
We chose this property over the Nugget for the jacuzzi at Tropicana. We check in after a 300 mile drive. The hot tub is broken. I ask the guy standing around the pool room. He says it's broken and part on order. We check out and I bring up the problem and the lady behind the wall lectures me how the resort fee does not cover the pool or hot tub and no refund? Not a nice customer service person. Needless to say we're done with your hotel. Never again.
1 nacht verbleven in mei 2024
Reactie van Tropicana Laughlin op 16 mei 2024
We are sorry to hear about your poor experience, Gabe. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.

4/10 – Matig

Erica

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
Did not like my check-in experience at all. Huge line..not enough hotel staff to make the checkin wcperience more efficient ..the check in kiosks they have do not even work...I tried to check in with one and after doing the whole process, the kiosk had displayed a message for me to finish my checkin in the lobby, which meant I had to line up anyway in the huge line i was trying to avoid by using the kiosk.
1 nacht verbleven in mei 2024
Reactie van Tropicana Laughlin op 16 mei 2024
We are sorry to hear about your poor experience, Erica. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.

6/10 – Redelijk

William

Positief: Personeel en service
Nothing
3 nachten verbleven in mei 2024
Reactie van Tropicana Laughlin op 16 mei 2024
Thank you for taking the time to share your experience with us, William! We look forward to your next visit at Tropicana Laughlin!

6/10 – Redelijk

Yasushi

Positief: Personeel en service
1 nacht verbleven in mei 2024
Reactie van Tropicana Laughlin op 16 mei 2024
We appreciate your loyalty, Yasushi. Your feedback is greatly appreciated! We wouldn't be able to do what we do without valued customers like you.

10/10 – Uitstekend

Phillip

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walking distance to other casinos and restaurants is good. Some closures nearby due to economy.
2 nachten verbleven in mei 2024
Reactie van Tropicana Laughlin op 14 mei 2024
Thank you, Phillip! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Tropicana Laughlin soon.

4/10 – Matig

Paula

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
The tub was clogged and the toilet was leaking. Room was dirty. Housekeeping only came the day we were going to check out.
2 nachten verbleven in mei 2024
Reactie van Tropicana Laughlin op 14 mei 2024
We are sorry to hear about your poor experience, Paula. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit

8/10 – Goed

Raymond

Patio pricing and casino not on same page cannot take beer from casino to patio or food
4 nachten verbleven in mei 2024
Reactie van Tropicana Laughlin op 14 mei 2024
Thank you, Raymond! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Tropicana Laughlin soon.

10/10 – Uitstekend

Cynthia

Positief: Netheid
3 nachten verbleven in mei 2024
Reactie van Tropicana Laughlin op 14 mei 2024
Thank you for the great review, Cynthia! Come back for another wonderful time soon!

10/10 – Uitstekend

CHRISTOPHER ANTHONY

Reisde met een groep, Zakenreiziger, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service, friendly team members.
1 nacht verbleven in mei 2024
Reactie van Tropicana Laughlin op 14 mei 2024
We’re thrilled you enjoyed your time with us, Christopher Anthony. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Tropicana Laughlin in the future.

10/10 – Uitstekend

barton, scottsdale

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I've stayed here many times. Staff is outstanding. The location and indoor access to parking very good. I hope to stay here many times more.
1 nacht verbleven in mei 2024
Reactie van Tropicana Laughlin op 14 mei 2024
Thank you for taking the time to share your kind words, Barton. We truly appreciate you sharing your experience at Tropicana Laughlin.

10/10 – Uitstekend

jack

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Tropicana Laughlin op 14 mei 2024
Thank you for reviewing us, Jack! We are very pleased to learn you enjoyed your overall visit with us at Tropicana Laughlin.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Tropicana Laughlin op 10 mei 2024
Thank you for the 5-star review! We are delighted to learn you enjoyed your visit with us at Tropicana Laughlin and appreciate you taking the time to share your experience.

10/10 – Uitstekend

Mindy

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed at this casino many times with friends and family. Lots of good times at the place
2 nachten verbleven in februari 2024
Reactie van Tropicana Laughlin op 9 mei 2024
Thank you, Mindy! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Tropicana Laughlin soon.

6/10 – Redelijk

Linda, Hesperia

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
Our sink and shower got plugged
1 nacht verbleven in mei 2024
Reactie van Tropicana Laughlin op 9 mei 2024
We appreciate you taking the time to provide your feedback, Linda. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

6/10 – Redelijk

Patricia

Reisde met familie
Our keys for the room kept deactivating. We had to get new keys 3 times!! I think they are short staffed. Slow service!
1 nacht verbleven in mei 2024
Reactie van Tropicana Laughlin op 9 mei 2024
We appreciate you taking the time to provide your feedback, Patricia. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

4/10 – Matig

Toni

It was not clean
2 nachten verbleven in mei 2024
Reactie van Tropicana Laughlin op 9 mei 2024
We are sorry to hear about your poor experience, Toni. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit

8/10 – Goed

Stephanie

Reisde met familie
Positief: Netheid, personeel en service
Customer service experience was great.. But the restroom in our room was very rundown the shower an bathtub looked really dirty . The tv stand was also dirty an sticky Very unacceptable
3 nachten verbleven in mei 2024
Reactie van Tropicana Laughlin op 9 mei 2024
We appreciate you taking the time to provide your feedback, Stephanie. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

8/10 – Goed

Christopher

Reisde met familie
Negatief: Netheid, voorzieningen
Old hotel and casino but for the price its fine
2 nachten verbleven in mei 2024
Reactie van Tropicana Laughlin op 9 mei 2024
Thank you for taking the time to share your experience with us, Christopher! We can't wait to welcome you back for another great time at Tropicana Laughlin soon.

2/10 – Ontzettend slecht

Jasmine

1 nacht verbleven in april 2024
Reactie van Tropicana Laughlin op 9 mei 2024
We are sorry to hear about your poor experience, Jasmine. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit

8/10 – Goed

Christina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was amazing, love the size of the room and the spa tub was great. Room 569 was awesome. Hopefully next year were able to book that room again. What I didnt like was that when I drained the tub the water drained into one of the sinks and left a black residue in the sink which was gross.
4 nachten verbleven in mei 2024
Reactie van Tropicana Laughlin op 8 mei 2024
Thank you for taking the time to share your experience with us, Christina! We can't wait to welcome you back for another great time at Tropicana Laughlin soon.

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
everything was good
2 nachten verbleven in mei 2024
Reactie van Tropicana Laughlin op 8 mei 2024
Thank you for taking the time to share your kind words, Patricia. We truly appreciate you sharing your experience at Tropicana Laughlin.

4/10 – Matig

Greg

Reisde met partner
Positief: Netheid, voorzieningen
Had a great time, the room smelled heavy smoke unpleasant
2 nachten verbleven in mei 2024
Reactie van Tropicana Laughlin op 8 mei 2024
We appreciate you taking the time to provide your feedback, Greg. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

8/10 – Goed

Christine, Las Vegas

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The Tropicana is a decent hotel for the price, but the conditions of the property are out dated and need some repairs. As much as we had to pay for food and beverage they sure can use some upgrades in the rooms.
2 nachten verbleven in mei 2024
Reactie van Jasmine Cameron op 7 mei 2024
Hello Christine, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon!Thank you,Tropicana Laughlin

8/10 – Goed

albert, las vegas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good, thanks
1 nacht verbleven in mei 2024
Reactie van Jasmine Cameron op 7 mei 2024
Hello Albert, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon!Thank you,Tropicana Laughlin

6/10 – Redelijk

Mary

Check in was not good. Long line with only 1 receptionist.
1 nacht verbleven in mei 2024
Reactie van Tropicana Laughlin op 8 mei 2024
We appreciate you taking the time to provide your feedback, Mary. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

6/10 – Redelijk

Erica

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I like the Tropicana for its cleanliness. It's also safe and convenient. I did not like the check in process this time. There were only 3 Tropicana staff members checking in guests and the line was so long.
1 nacht verbleven in mei 2024
Reactie van Jasmine Cameron op 4 mei 2024
We appreciate you taking the time to provide your feedback, Erica. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.

6/10 – Redelijk

Thomas

Positief: Netheid, personeel en service
I think the experience was typical but in traveling for work, the rooms have more amenities; small refrigerators, microwaves… the fridge would have been helpful to keep things cold. Also thought they had room service which they did not.
7 nachten verbleven in april 2024
Reactie van Tropicana Laughlin op 3 mei 2024
We appreciate you taking the time to provide your feedback, Thomas. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back

8/10 – Goed

Anthony

3 nachten verbleven in april 2024
Reactie van Tropicana Laughlin op 3 mei 2024
Thank you for reviewing us, Anthony! We are very pleased to learn you enjoyed your overall visit with us at Tropicana Laughlin.

8/10 – Goed

Henry

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Location
3 nachten verbleven in april 2024
Reactie van Tropicana Laughlin op 2 mei 2024
Your feedback is definitely appreciated, Henry. We look forward to your next visit at Tropicana Laughlin.