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Beoordelingen van Super 8 by Wyndham Lebanon

2 out of 5
Super 8 by Wyndham Lebanon
1831 W Elm St, Lebanon, MO

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 246 van 867 beoordelingen" "
Gastenscore: 8 - Goed. 329 van 867 beoordelingen" "
Gastenscore: 6 - Redelijk. 153 van 867 beoordelingen" "
Gastenscore: 4 - Matig. 84 van 867 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 55 van 867 beoordelingen" "

7,8/10

Netheid

8,4/10

Personeel en service

7,2/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Rodney, Neosho

Reisde met familie
Positief: Voorzieningen
Good location for our needs. Staff was very friendly and helpful
2 nachten verbleven in mei 2024
Reactie van Brandy op 28 mei 2024
Thank you for taking the time to review our property! We are happy you enjoyed your stay! We hope to see you again soon!

6/10 – Redelijk

Paula

Negatief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van Brandy op 28 mei 2024
Thank you for taking the time to review our property! We are happy you enjoyed your stay and hope to see you again!

10/10 – Uitstekend

Anthony, Quanah

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really like the staff they are very friendly and will stay there again
1 nacht verbleven in mei 2024
Reactie van Brandy op 28 mei 2024
Thank you so much for taking the time to review our property! We are happy you enjoyed your stay and we look forward to seeing you again soon!

8/10 – Goed

James

Positief: Netheid
1 nacht verbleven in mei 2024
Reactie van Brandy op 28 mei 2024
Thank you for taking the time to review our property! We are happy that you enjoyed your stay!

10/10 – Uitstekend

Christina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a lovely stay
1 nacht verbleven in mei 2024
Reactie van Brandy op 28 mei 2024
Thank you for taking the time to review our property! We are so happy that you enjoyed your stay! We hope to see you again soon!

10/10 – Uitstekend

Anthony, Quanah

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will stay there again
1 nacht verbleven in mei 2024
Reactie van Brandy op 28 mei 2024
Thank you for taking the time to review our property! We are happy that you enjoyed your stay and look forward to you staying with us again!

6/10 – Redelijk

Pam

Positief: Personeel en service
Staff great!! Furniture stained older facility
1 nacht verbleven in mei 2024
Reactie van Brandy op 19 mei 2024
Thank you for taking the time to review our property! We appreciate the feedback about our staff! I'm sorry about the furniture, as you mentioned it is an older facility and we are under new ownership and management! We do have plans for more renovations in the future! We have already upgraded many things, including breakfast!

8/10 – Goed

Melinda

Positief: Personeel en service
Pool was green and it wasn't very accessible for handicapped.
2 nachten verbleven in mei 2024
Reactie van Brandy op 13 mei 2024
You arrived on the day the pool was uncovered to begin opening it for the summer season, beginning memorial day weekend. I hope you can come again soon!

6/10 – Redelijk

Melinda

Positief: Personeel en service
The pool was green and it wasn't very accessible for handicapped.
2 nachten verbleven in mei 2024
Reactie van Brandy op 13 mei 2024
You arrived on the day we uncovered the pool, we are in the process of getting it opened for the memorial day weekend. I hope you can come again in the summer to see us!

10/10 – Uitstekend

Lori

Reisde met huisdieren, Reisde met partner
This is an older hotel, but very clean. The front desk staff was friendly and efficient. We were placed in a first floor room near an exit, so we could take our dog outside easily. There are plenty of restaurants within walking distance. Great, inexpensive, dog-friendly hotel for an overnight stay while traveling.
1 nacht verbleven in mei 2024
Reactie van Brandy op 7 mei 2024
Thank you for taking the time to review our property. We are happy to hear you enjoyed your stay here at Super 8 in Lebanon. I will share your comments with the staff! Thank you again and we look forward to seeing you again!!

8/10 – Goed

jerome

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice and quiet
1 nacht verbleven in mei 2024
Reactie van Brandy op 7 mei 2024
Thank you for taking the time to review our property! We're happy to hear your stay was nice and quiet! We hope to see you again soon!

4/10 – Matig

Cindi

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
There are no elevators, only stairs with flimsy hand rails. the second floor's ventilation system blows cigarette smoke from other rooms throughout the hall and the non-smoking rooms. Mattresses are old and worn out. The outside trash cans beside the doors were overflowing. We won't be back.
1 nacht verbleven in mei 2024
Reactie van Brandy op 6 mei 2024
Good Afternoon, I am sorry to hear you didn't like your stay. Thank you for your feedback we appreciate the time your took to review our property.

10/10 – Uitstekend

Ray

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean. The tub drained slowly, but that was a minor inconvenience.
8 nachten verbleven in april 2024
Reactie van Brandy op 4 mei 2024
Thank you for taking the time to review our hotel. I am so sorry to hear about the tub, I will get that on the maintence board to be fixed as soon as possible. We hope to see you again soon!

8/10 – Goed

richard

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Room was not ready when we walked in
1 nacht verbleven in mei 2024
Reactie van Brandy op 4 mei 2024
Thank you for taking the time to review our property! I am so sorry to hear that your room wasn't ready when you arrived. Unfortunately, being that you were requesting the accessible room we didn't have a room to change you to, our front desk agent worked quickly while you were out to get it ready for you. We hope that you'll come and see us again soon. Again I do want to extend my apologies that it wasn't ready when you arrived.

8/10 – Goed

Lorna

Reisde met partner
The room was quite small.
1 nacht verbleven in april 2024
Reactie van Brandy op 29 apr 2024
Thank you for your review of our property. I'm so sorry you didn't feel the size of your room was accommodating. We do have different room types perhaps those would be a better fit for you, please let our front desk know about any accommodation needs that you need upon check in and we try to accommodate you to the best of our possibility. Thank you

8/10 – Goed

Ken

1 nacht verbleven in april 2024
Reactie van Brandy op 13 mei 2024
Thank you for taking the time to review our property. We here at Super 8 love hearing good feedback! Thank you for staying with us! We look forward to seeing you again soon!

8/10 – Goed

Felicia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Julie op 4 apr 2024
Thank you for taking the time to review our property. We look forward to seeing you again in the near future!

6/10 – Redelijk

Tim

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
We did not get the sheets changed Monday and Tuesday. House keeping did not do a very good job. Monday we had to get our own towels.
3 nachten verbleven in maart 2024
Reactie van Brandy op 24 mrt 2024
Thank you for taking the time to review our property. Per our Wyndham Green pledge to help reduce the amount of water, energy and detergents we use daily. For our guests staying more than one night, we will change your towels and sheets every three days unless your request otherwise. I'm sorry you didn't feel we done a good job accommodating you. I do hope you understand our policy. Thank you, we hope to have you stay with us again in the near future.

8/10 – Goed

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The key card worked the first time and every time which is not the usual case. Every employee that I talked to was extremely polite and helpful. I liked the room location. The wall sconce on the left side of the bed had a defective switch
1 nacht verbleven in maart 2024
Reactie van Brandy op 18 mrt 2024
Thank you for taking the time to review our property. We look forward to seeing you again in the future!

2/10 – Ontzettend slecht

Doug

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Reactie van Brandy op 18 mrt 2024
I'm so sorry to hear that you were not happy with your stay. We are always striving to do better. I have reached out hoping to discuss what you disliked about the stay.

2/10 – Ontzettend slecht

Candy

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No one placed ice melt on the ice that was on the sidewalk. When i went to get in to my truck i slipped fell and slammed my head on the concrete. The only things that were done was a message to maintenence to place ice melt down (which never happened) and i an im sorry from the girl at the front desk. No one came to our room to check on me no phone call no email nothing. Will NEVER stay there again.
2 nachten verbleven in februari 2024
Reactie van Brandy op 1 mrt 2024
Thank you for reviewing our property. I am very sorry to hear about your experience. Our maintenance man checked the parking lot as soon as you let our front desk know about it and found no ice in the parking lot.

6/10 – Redelijk

michael

Easy access to room
2 nachten verbleven in februari 2024
Reactie van Brandy op 13 feb 2024
Thank you for taking the time to review our property! We loving hearing about your stay with us. Hope to see you again soon!

2/10 – Ontzettend slecht

Linda

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Disaster waiting to happen...
This was a total disaster! We arrived around 4:00pm with a scheduled check in available for 3p. We were given room number and proceeded to a totally un-made room. The bathroom sink had about 4" around the edge so no room for staging make-up or personal care items. The bathroom was also dark, so I had to lean over the sink to see into the mirror. There was no mirror in the bedroom, and I don't really know how clean it was because it also had very little light. The first night we were VERY COLD. We discovered there was a substantial gap around the AC-Heat unit, so I ask for an extra blanket the second night. That was cheerfully given to me. Overall, I would NOT stay in this hotel again.
2 nachten verbleven in februari 2024
Reactie van Brandy op 12 feb 2024
Thank you so much for taking the time to review our property. We are under new ownership and management and working quickly to get this property improved! Hearing from you helps again thank you for taking the time review our property! We hope you'll come and stay with us again soon.

6/10 – Redelijk

Doug

Reisde met partner
Luke warm water in bathtub,was useing it it because l could not get water to shower head. Sink barely drained. Staf was friendly and helpful. Room was clean. Think I sould get partial refund or some compensation
1 nacht verbleven in februari 2024
Reactie van Brandy op 12 feb 2024
Thank you for taking the time to review our property. We are under new ownership and management and working quickly to improve this location. We hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Brandy op 12 feb 2024
Thank you so much for taking the time to review our property! We are happy that your enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

Sheryl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good
1 nacht verbleven in februari 2024
Reactie van Brandy op 12 feb 2024
Thank you so much for taking the time to review our property. We are happy to hear your stay with us was good! We hope to see you again soon!

8/10 – Goed

Juan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Brandy op 12 feb 2024
Thank you so much for taking the time to review our property. We hope to see you again soon.

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Brandy op 23 jan 2024
Thank you for taking the time to review our property! I'm so sorry that we didn't meet your expectations! We are under new ownership and management, we are working quickly to update! We look forward to seeing you again soon!

8/10 – Goed

Alison

Positief: Netheid, personeel en service en voorzieningen
The employees were nice, the hotel had what I needed for my one night stay, but I would suggest it be on the list to have updates done.
1 nacht verbleven in januari 2024
Reactie van Brandy op 12 feb 2024
Thank you so much for taking the time to review our property! We are under new ownership and management and working quickly to update the property. We hope to see you again soon.

10/10 – Uitstekend

phillip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasantly suprised at quality of this hotel
Well maintained,very clean,great bed.
1 nacht verbleven in januari 2024
Reactie van Brandy op 8 jan 2024
Thank you so much for taking the time to let us know about your stay here at Super 8 by Wyndham! I'm so glad to hear everything was great for you! We hope to see you again soon!

8/10 – Goed

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Brandy op 16 jan 2024
Thank you for taking the time to review our property! We are happy to hear you enjoyed your stay! We look forward to seeing you again soon!

8/10 – Goed

Theresa

1 nacht verbleven in januari 2024
Reactie van Brandy op 8 jan 2024
Thank you so much for taking the time to let us know how your stay was here at Super 8! We hope to see you again soon

2/10 – Ontzettend slecht

Casey

2 nachten verbleven in december 2023
Reactie van Brandy op 8 jan 2024
Thank you for letting us know about your stay here at Super 8 by Wyndham in Lebanon, Mo. We're sorry your stay wasn't up to your expectations.

2/10 – Ontzettend slecht

Jessica

1 nacht verbleven in december 2023
Reactie van Brandy op 1 jan 2024
Thank you for letting us know about your stay here at Super 8 by Wyndham in Lebanon, Mo. We're sorry your stay wasn't up to your expectations.

8/10 – Goed

Josh

1 nacht verbleven in december 2023
Reactie van Brandy op 20 jan 2024
Thank you for taking the time to review our property! We look forward to seeing you again soon!

10/10 – Uitstekend

Kim

1 nacht verbleven in december 2023
Reactie van Brandy op 20 jan 2024
Thank you so much for taking the time to let us know about your stay here! We look forward to seeing you again soon!

10/10 – Uitstekend

Garrett

1 nacht verbleven in december 2023
Reactie van Brandy op 16 jan 2024
We are happy to hear that you enjoyed your stay with us! We hope to see you again soon!

6/10 – Redelijk

Trevor

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Brandy op 29 dec 2023
Thank you for taking the time to review our Super 8 property. Our guests satisfaction is very important to us. We are sorry we didn't meet your expectations, your feedback will help us improve! We do hope to see you again.

10/10 – Uitstekend

Lydia

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Brandy op 18 jan 2024
Thank you so much for taking the time to review our property!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, quiet, close to restaurants.
1 nacht verbleven in december 2023
Reactie van Brandy op 18 jan 2024
Thank you so much for taking the time to review our property!

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The first room I checked into was smoking, and the desk clerk was great about getting me another room. Also, I had just stayed at the Sheraton in Overland Park KS, but the Super 8 had better pillows.
1 nacht verbleven in december 2023
Reactie van Brandy op 18 jan 2024
Thank you so much for taking the time to review our property!

8/10 – Goed

Roger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My bed sheet was torn
1 nacht verbleven in december 2023
Reactie van Brandy op 18 jan 2024
Thank you for taking the time to review our property.

6/10 – Redelijk

Robert

2 nachten verbleven in december 2023
Reactie van Brandy op 29 dec 2023
Thank you for taking the time to review our Super 8 property. Our guests satisfaction is very important to us. We are sorry we didn't meet your expectations, your feedback will help us improve! We do hope to see you again.

8/10 – Goed

Colleen

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room clean, TV did not function.
1 nacht verbleven in november 2023
Reactie van Brandy op 18 jan 2024
Thank you for taking the time to review our property!

6/10 – Redelijk

Don

Reisde met partner
Positief: Personeel en service
Beds were low and seemed worn out. Bathroom had some brown stain in the tub that did clean up after scrubbing.
1 nacht verbleven in november 2023
Reactie van Brandy op 29 dec 2023
Thank you for taking the time to review our Super 8 property. Our guests satisfaction is very important to us. We are sorry we didn't meet your expectations, your feedback will help us improve! We do hope to see you again.

10/10 – Uitstekend

Les

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Brandy op 25 nov 2023
Thank you for taking the time to review our Super 8 property. Our guests satisfaction is very important to us. We do hope to see you again.

10/10 – Uitstekend

Roger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was clean and had no odors. Breakfast was good and the area was clean. The hotel exterior looked great also.
1 nacht verbleven in oktober 2023
Reactie van Brandy op 25 nov 2023
Thank you for taking the time to review our Super 8 property. Our guests satisfaction is very important to us. We do hope to see you again.

4/10 – Matig

Steve

Reisde met huisdieren, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Small rooms, our room tub and sink pitted with rust. For the $$ not worth it. Wouldn’t recommend it.
1 nacht verbleven in november 2023
Reactie van Brandy op 25 nov 2023
Thank you for taking the time to review our Super 8 property. Our guests satisfaction is very important to us. We are sorry we didn't meet your expectations, your feedback will help us improve! We do hope to see you again.

10/10 – Uitstekend

Gaytha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Brandy op 25 nov 2023
Thank you for taking the time to review our Super 8 property. Our guests satisfaction is very important to us. We do hope to see you again.

10/10 – Uitstekend

Misti

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms are comfortable and quiet. The hotel staff was very friendly, knowledgeable, and helpful.
1 nacht verbleven in oktober 2023
Reactie van Brandy op 25 nov 2023
Thank you for taking the time to review our Super 8 property. Our guests satisfaction is very important to us. We do hope to see you again.