Receptie

Beoordelingen van Pestana Lisboa Vintage City Center Suites

4 out of 5

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 128 van 228 beoordelingen" "
Gastenscore: 8 - Goed. 64 van 228 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 228 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 228 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 228 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Funda, Zaandam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een top hotel midden in het centrum, maar waar je je ook rustig kan terugtrekken. De tram-, bus, en metrostations liggen letterlijk om de hoek. Mooie omgeving! Hotel is nieuw en netjes. Het personeel is erg vriendelijk en behulpzaam. Kamers zijn ruim en netjes. Ruimer dan op de foto's. De bedden zijn ook goed. Zeker een aanrader.
4 nachten verbleven in juni 2022
Reactie van Patrícia op 10 jun 2022
Geachte mevrouw Funda, Namens het hele team van Pestana Lisboa Vintage willen we u bedanken voor uw vriendelijke feedback. Het is geweldig om te horen dat u een plezierig verblijf bij ons hebt gehad en dat we samen met u prachtige herinneringen hebben kunnen creëren. We hopen u snel weer in ons hotel te kunnen begroeten! Met vriendelijke groeten, het team van Pestana Lisboa Vintage

10/10 – Uitstekend

Gloria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Suite was spacious and well equipped. Took a little while to get oriented to area around property.
3 nachten verbleven in mei 2024
Reactie van The Team at Pestana Lisboa Vintage op 14 mei 2024
Dear Mrs. Gloria, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

10/10 – Uitstekend

Ashlee

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very friendly and accommodating. The hotel is central to everything and is clean and beautiful. I would stay here again for sure!
3 nachten verbleven in april 2024
Reactie van The Team at Pestana Lisboa Vintage op 3 mei 2024
Dear Mrs. Ashlee, Thank you for your feedback on your stay at Pestana Lisboa Vintage. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Lisboa Vintage, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Lisboa Vintage

10/10 – Uitstekend

Javier

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect not sure why it has so bad reviews. Never had any issue with elevator. Not sure if property was full though!
3 nachten verbleven in april 2024
Reactie van The Team at Pestana Lisboa Vintage op 3 mei 2024
Dear Mr. Javier, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage

10/10 – Uitstekend

Lee Benjamin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was very clean, the staff were friendly and helpful. Situated close to the metro so getting around was easy.
7 nachten verbleven in februari 2024
Reactie van The Team at Pestana Lisboa Vintage op 23 apr 2024
Dear Mr./Mrs. Lee Benjamin, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage

10/10 – Uitstekend

VIBHA

2 nachten verbleven in april 2024
Reactie van The Team at Pestana Lisboa Vintage op 14 mei 2024
Dear Mr./Mrs. VIBHA, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage

10/10 – Uitstekend

Vladeslau Antunes

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Allt va mycket bra! Bra frukost!
3 nachten verbleven in april 2024
Reactie van The Team at Pestana Lisboa Vintage op 23 apr 2024
Dear Mr./Mrs. Vladeslau Antunes, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage

8/10 – Goed

Vilma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service received from Andy's team at the breakfast restaurant was excellent!
2 nachten verbleven in april 2024
Reactie van The Team at Pestana Lisboa Vintage op 23 apr 2024
Dear Mrs. Vilma, Thank you for your feedback on your stay at Pestana Lisboa Vintage. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Lisboa Vintage, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Lisboa Vintage

10/10 – Uitstekend

Oly, The Woodlands

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van The Team at Pestana Lisboa Vintage op 23 apr 2024
Dear Mr./Mrs. Oly, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

8/10 – Goed

Adriana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel itself was nice. But I do not believe it’s family friendly it did not have a lot of nightlife or dining options.
1 nacht verbleven in april 2024
Reactie van The Team at Pestana Lisboa Vintage op 10 apr 2024
Dear Mrs. Adriana,On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Lisboa Vintage. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Lisboa Vintage and regain your trust during your next visit.Warm regards,The Team at Pestana Lisboa Vintage

4/10 – Matig

Vili

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Poor facilities & unprofessional staff.
4 nachten verbleven in maart 2024
Reactie van The Team at Pestana Lisboa Vintage op 5 apr 2024
Dear Mr./Mrs. Vili,We would like to thank you for sharing this information with us because we can only improve with the valuable feedback provided by our Guests.We would like to apologise for any inconvenience caused during your stay. We are sorry that our team did not meet your expectations.We have already spoken to the team. We are working together to improve the quality of our service and assistance.We hope that, nonetheless, your experience was positive. Thank you for staying with us! We sincerely hope you will give us one more opportunity to rebuild your trust in our team service and to recover your impression of the hotel.Kind regards,

6/10 – Redelijk

Blaze

Positief: Netheid
7 nachten verbleven in maart 2024
Reactie van The Team at Pestana Lisboa Vintage op 5 apr 2024
Dear Mr./Mrs. Blaze, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

10/10 – Uitstekend

Tanja

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel liegt sehr gut an den öffentlichen Verkehrsmitteln. Schöne Gegend und zu Fuß ist man in rund 25 Minuten in der Altstadt. Zimmer sehr gepflegt und sauber. Die Auswahl beim Frühstück ist vielfältig und frisch.
3 nachten verbleven in maart 2024
Reactie van Das Team des Pestana Lisboa Vintage op 28 mrt 2024
Sehr geehrte Frau Tanja, vielen Dank, dass Sie sich die Zeit für ein Feedback an uns genommen haben. Ihr begeisterter Kommentar zu unserem Hotel hat uns sehr gefreut. Es macht uns sehr stolz, unseren Gästen ein großartiges Erlebnis bieten zu können.Wir danken Ihnen für Ihren Aufenthalt und freuen uns, Sie bald wieder im Pestana Lisboa Vintage begrüßen zu dürfen.Mit freundlichen Grüßen Das Team des Pestana Lisboa Vintage

8/10 – Goed

Juan

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente localización y muy moderno. Muy seguro y con buenas opciones para compras y restaurantes.
3 nachten verbleven in maart 2024
Reactie van Pestana Lisboa Vintage op 28 mrt 2024
Estimado Sr. Juan, De parte del personal de Pestana Lisboa Vintage, nos gustaría agradecerle su maravillosa opinión.Es un placer saber que su estancia ha sido de su agrado, y que hemos contribuido a crear memorables recuerdos.¡Estamos deseando volver a recibirlo muy pronto en nuestro hotel!Atentamente, Pestana Lisboa Vintage

8/10 – Goed

Nishat

4 nachten verbleven in februari 2024
Reactie van The Team at Pestana Lisboa Vintage op 8 mrt 2024
DearNishat, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

2/10 – Ontzettend slecht

Christina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, walking distance to shops, restaurants, and places to visit around the city. The staff is wonderful and very helpful.
4 nachten verbleven in februari 2024
Reactie van The Team at Pestana Lisboa Vintage op 8 mrt 2024
Dear Mrs. Christina, Thank you for your feedback on your stay at Pestana Lisboa Vintage. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.Can we ask you to correct your review because you gave us a 1/5 points.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Lisboa Vintage, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Lisboa Vintage

8/10 – Goed

John

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property in general was very good, the check in was excruciatingly slow even though I checked in on line 24 hrs earlier as requested by the hotel, the lifts were slow and could be hard to get hold of. However there were more positive things, the breakfast was good, the staff were efficient and friendly, rooms were good, clean with free water and the location was good too
4 nachten verbleven in februari 2024
Reactie van The Team at Pestana Lisboa Vintage op 19 feb 2024
Dear Mr. John, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Lisboa Vintage. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Lisboa Vintage and regain your trust during your next visit.Warm regards, The Team at Pestana Lisboa Vintage

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
The hotel was in a good location and rooms were comfortable.
1 nacht verbleven in januari 2024
Reactie van The Team at Pestana Lisboa Vintage op 13 feb 2024
Dear Mr./Mrs. Hotels.com User, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2024
Reactie van The Team at Pestana Lisboa Vintage op 13 feb 2024
Dear Mr./Mrs. Hotels.com User, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage

8/10 – Goed

Fatima

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central, em 10 minutos a pé vários restaurantes, lojas etc.
3 nachten verbleven in februari 2024
Reactie van A Equipa do Pestana Lisboa Vintage op 12 feb 2024
Cara Sra. Fatima, Aproveitamos a oportunidade para agradecer-lhe pelo tempo despendido a partilhar a sua opinião. Ficámos muito satisfeitos ao ler os seus comentários elogiosos sobre a nossa localização. É com enorme orgulho que tentamos sempre proporcionar uma excelente experiência aos nossos Hóspedes.Agradecemos a sua estadia e esperamos voltar a recebê-la em breve no Pestana Lisboa Vintage.Cordialmente, A Equipa do Pestana Lisboa Vintage

10/10 – Uitstekend

Juliano

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel reformado e tudo fincionando, ótimo tamanho do quarto:
3 nachten verbleven in januari 2024
Reactie van A Equipa do Pestana Lisboa Vintage op 15 jan 2024
Caro Sr. Juliano, Em nome de toda a equipa do Pestana Lisboa Vintage, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-lo em breve no nosso hotel!Atenciosamente, A Equipa do Pestana Lisboa Vintage

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van The Team at Pestana Lisboa Vintage op 15 jan 2024
Dear Guest, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

10/10 – Uitstekend

Ricardo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente localización,muy buen servicio, excelente limpieza.
3 nachten verbleven in januari 2024
Reactie van Pestana Lisboa Vintage op 15 jan 2024
Estimado Sr. Ricardo, Queremos aprovechar esta oportunidad para agradecerle el tiempo que ha dedicado a facilitarnos su opinión. Nos ha encantado leer sus genuinos comentarios sobre nuestra ubicación. Estamos extremadamente orgullosos de poder ofrecer una experiencia maravillosa a nuestros huéspedes.Le damos gracias por su estancia y estamos deseando volver a darle la bienvenida muy pronto en Pestana Lisboa Vintage.Saludos cordiales, Pestana Lisboa Vintage

10/10 – Uitstekend

Aseel Zako

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van The Team at Pestana Lisboa Vintage op 15 jan 2024
Dear Mr. Aseel Zako, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage

10/10 – Uitstekend

Cristina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van A Equipa do Pestana Lisboa Vintage op 15 jan 2024
Cara Sra. Cristina, Ficámos encantados em saber que a sua estadia recente no Pestana Lisboa Vintage foi muito agradável e muito apreciada. Em nome da equipa, gostaríamos de agradecer-lhe pelo seu amável feedback.Muito obrigado por ter escolhido o Pestana Lisboa Vintage para as suas férias. Esperamos voltar a acolhê-la em breve no nosso hotel.Cordialmente, A Equipa do Pestana Lisboa Vintage

10/10 – Uitstekend

Angel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Habitación espaciosa, la ubicación céntrica, mi familia y yo quedamos muy conformes con nuestra estadía.
4 nachten verbleven in december 2023
Reactie van El equipo Pestana Lisboa Vintage op 8 jan 2024
Estimado Sr. Ricardo: Queremos aprovechar esta oportunidad para agradecerle el tiempo que ha dedicado a facilitarnos su opinión. Nos ha encantado leer sus genuinos comentarios sobre nuestra ubicación. Estamos extremadamente orgullosos de poder ofrecer una experiencia maravillosa a nuestros huéspedes.Le damos gracias por su estancia y estamos deseando volver a darle la bienvenida muy pronto en Pestana Lisboa Vintage.Saludos cordiales, Pestana Lisboa Vintage

10/10 – Uitstekend

Leo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van El equipo Pestana Lisboa Vintage op 19 dec 2023
Estimado Sr. Leo, De parte del personal de Pestana Lisboa Vintage, nos gustaría agradecerle su maravillosa opinión. Es un placer saber que su estancia ha sido de su agrado, y que hemos contribuido a crear memorables recuerdos. ¡Estamos deseando volver a recibirlo muy pronto en nuestro hotel! Atentamente, Pestana Lisboa Vintage

10/10 – Uitstekend

Lorena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van El equipo Pestana Lisboa Vintage op 19 dec 2023
Estimada Sra. Lorena, De parte del personal de Pestana Lisboa Vintage, nos gustaría agradecerle su maravillosa opinión. Es un placer saber que su estancia ha sido de su agrado, y que hemos contribuido a crear memorables recuerdos. ¡Estamos deseando volver a recibirlo muy pronto en nuestro hotel! Atentamente, Pestana Lisboa Vintage

8/10 – Goed

silvestro

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottima soluzione per visitare la città
3 nachten verbleven in november 2023
Reactie van Il team del Pestana Lisboa Vintage op 5 dec 2023
Gentile Signor silvestro, Vorremmo cogliere l'occasione per ringraziarla per il suo feedback.Siamo stati felici di leggere i suoi commenti entusiasti sulla nostra posizione. Siamo molto orgogliosi di poter offrire un’ottima esperienza ai nostri ospiti.La ringraziamo per aver soggiornato com noi e non vediamo l'ora poterla ospitare nuovamente presso Pestana Lisboa Vintage.Cordialmente, Il team del Pestana Lisboa Vintage

4/10 – Matig

Ira Concepcion Seggay

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Everything was good except the staff, very unfriendly. They do not even say good morning. To be exact, just the reception. Restaurant staff was good.
3 nachten verbleven in november 2023
Reactie van The Team at Pestana Lisboa Vintage op 5 dec 2023
Dear Mrs. Ira Seggay, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Lisboa Vintage. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Lisboa Vintage and regain your trust during your next visit.Warm regards, The Team at Pestana Lisboa Vintage

2/10 – Ontzettend slecht

Adam

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The room had a foul odor that was over-powering. I spoke with the front desk staff and they were unable/unwilling to help. I was told it was an old building. That was the only answer!
4 nachten verbleven in november 2023
Reactie van The Team at Pestana Lisboa Vintage op 5 dec 2023
Dear Mrs. Adam, Thank you for taking the time to provide us with your feedback on your experience at Pestana Lisboa Vintage. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We have shared your comments with our teams to ensure that improvements will be made.We would like to thank you for staying at Pestana Lisboa Vintage. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,The Team at Pestana Lisboa Vintage

8/10 – Goed

Jose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay at the hotel, good cleanliness, well located and safe
2 nachten verbleven in november 2023
Reactie van The Team at Pestana Lisboa Vintage op 13 nov 2023
Dear Mr. Jose, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage

6/10 – Redelijk

Kerry

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
It was ok, but really didn’t seem like a 4 star hotel. Bathroom was tiny with a door stopper right in front of the base of the toilet!
5 nachten verbleven in oktober 2023
Reactie van The Team at Pestana Lisboa Vintage op 13 nov 2023
Dear Mrs. Kerry, We appreciated the time you took to give us your honest opinion on your stay and, in particular, the comments regarding your accommodation. We sincerely apologise for any inconvenience caused during your stay. We have taken note of the issues raised. We are working with the relevant teams to solve the matter and improve the conditions offered.Thank you once again for staying with us, and we hope that, in the future, you will give us another opportunity to host you and change your impression of Pestana Lisboa Vintage.Kind regards, Rita Ferreira - Unit Manager

10/10 – Uitstekend

Belkis, Miami

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay. Nice property and the area is great.
8 nachten verbleven in oktober 2023
Reactie van The Team at Pestana Lisboa Vintage op 2 nov 2023
DearBelkis, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage

10/10 – Uitstekend

liam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place.
Good location easy get to anywhere. Not good area for nightlife. Taxi cheap to get there.
3 nachten verbleven in oktober 2023
Reactie van The Team at Pestana Lisboa Vintage op 2 nov 2023
Dear Mr. liam, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage

6/10 – Redelijk

Tanja

Positief: Netheid
Gute Lage, aber viel zu laut
Das Zimmer war nicht so, wie angegeben. Vorallem wahnsinnig laut. Es wurde jede Nacht um 2 Uhr morgens be.- und entladen. Zudem hört man die u Bahn.
4 nachten verbleven in oktober 2023
Reactie van The Team at Pestana Lisboa Vintage op 2 nov 2023
Sehr geehrte Frau Tanja, wir wissen die Zeit, die Sie sich genommen haben, um uns Ihre ehrliche Meinung zu Ihrem Aufenthalt und insbesondere die Anmerkungen zu Ihrer Unterkunft mitzuteilen, zu schätzen. Wir entschuldigen uns aufrichtig für alle Unannehmlichkeiten, die Ihnen während Ihres Aufenthalts entstanden sind. Die angesprochenen Angelegenheiten haben wir zur Kenntnis genommen. Zusammen mit den entsprechenden Teams arbeiten wir daran, das Problem zu lösen und die angebotenen Bedingungen zu verbessern.Wir danken Ihnen nochmals für Ihren Aufenthalt bei uns und hoffen, dass Sie uns in Zukunft wieder die Gelegenheit geben werden, Sie willkommen zu heißen und Ihren Eindruck des Pestana Lisboa Vintage zu ändern.Mit freundlichen Grüßen Rita Ferreira - Unit Manager

2/10 – Ontzettend slecht

Roberto

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
7 nachten verbleven in oktober 2023
Reactie van The Team at Pestana Lisboa Vintage op 2 nov 2023
Caro Sr. Roberto,Gostaríamos de lhe agradecer por nos ter dado a sua opinião sobre a sua estadia. Infelizmente, não correspondemos às suas expetativas, pelo que lamentamos profundamente qualquer incómodo causado. Registámos todas as questões mencionadas, a fim de implementar melhorias a curto prazo.Obrigado por ter escolhido o Pestana Lisboa Vintage para a sua estadia. Esperamos que nos dê uma nova oportunidade para lhe demonstrar o nosso serviço e assim recuperar a sua confiança na sua próxima visita.Cordialmente,Rita Ferreira - Unit Manager

8/10 – Goed

Pernille Grøndahl

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejligt Hotel.
Dejligt hotel med fine lidt små familie værelser til 3. Super morgenmad på cafe lige ved siden af (var incl vores booking). Hotel ligger dejligt tæt på Metro. Kvarteret lidt stille og business agtigt.
6 nachten verbleven in oktober 2023
Reactie van The Team at Pestana Lisboa Vintage op 24 okt 2023
Dear Guest,On behalf of the entire team at Pestana Lisboa Vintage, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Lisboa Vintage

6/10 – Redelijk

Luiz S A de

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Insatisfação
Quarto pequeno, nao fomos recepcionados na porta de chegada confirme falava na reserva. Tivemos que carregar nossas proprias malas, nao tinha ajudante. Menu do restaurante com pouca opção a la carte. O cafe da manhã estava bem servido, embora so com poucas opções de pães.
2 nachten verbleven in oktober 2023
Reactie van The Team at Pestana Lisboa Vintage op 24 okt 2023
Caro Sr. Luiz S A de,Gostaríamos de lhe agradecer por nos ter dado a sua opinião sobre a sua estadia. Infelizmente, não correspondemos às suas expetativas, pelo que lamentamos profundamente qualquer incómodo causado. Registámos todas as questões mencionadas, a fim de implementar melhorias a curto prazo.Obrigado por ter escolhido o Pestana Lisboa Vintage para a sua estadia. Esperamos que nos dê uma nova oportunidade para lhe demonstrar o nosso serviço e assim recuperar a sua confiança na sua próxima visita.Cordialmente,

10/10 – Uitstekend

Jenna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff is very friendly and accommodating, and the hotel is beautiful and very well-maintained. Highly recommend it.
5 nachten verbleven in oktober 2023
Reactie van The Team at Pestana Lisboa Vintage op 19 okt 2023
Dear Mrs. Jenna, On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

10/10 – Uitstekend

Mikhail, Studio City

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed staying at Pestana Lisboa Vintage city center hotel. Our room was nice (albeit small) and the bed was comfortable. Minor issues we had were addressed immediately. Restaurant downstairs serves decent breakfast and is also open in the afternoon/evening so one night we really enjoyed a good Portuguese wine and salmon tartar which was delicious. The hotel is located about 15 min from the city center, so you are away from all the busy tourist area while it is reachable by foot. If you want to explore the city on the double decker hop-on/hop-off bus, they have their hub right around the corner from this hotel (although I wouldn’t recommend that bus in Lisbon, read their reviews online).
5 nachten verbleven in oktober 2023
Reactie van The Team at Pestana Lisboa Vintage op 19 okt 2023
Dear Mikhail, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Lisboa Vintage.Kind regards, The Team at Pestana Lisboa Vintage

8/10 – Goed

jérôme

4 nachten verbleven in september 2023
Reactie van The Team at Pestana Lisboa Vintage op 19 okt 2023
Dear Mr. Jérôme, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage

8/10 – Goed

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van The Team at Pestana Lisboa Vintage op 19 okt 2023
Dear Mrs. Laura On behalf of our entire team at Pestana Lisboa Vintage, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Lisboa Vintage.Best regards, The Team at Pestana Lisboa Vintage

10/10 – Uitstekend

Jenny

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property. The rooms are quant and perfect for 2. We had a balcony room and seperate living room that really helped make the space feel not cramped.
4 nachten verbleven in oktober 2023
Reactie van The Team at Pestana Lisboa Vintage op 12 okt 2023
Dear Mrs. Jenny, We were delighted to hear that your recent stay at Pestana Lisboa Vintage was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Lisboa Vintage for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Lisboa Vintage

6/10 – Redelijk

sara

Reisde met een groep
Nothing special. Wouldn’t recommend
1 nacht verbleven in oktober 2023
Reactie van The Team at Pestana Lisboa Vintage op 12 okt 2023
Dear Mrs. Sara, Thank you for taking the time to provide us with your feedback on your experience at Pestana Lisboa Vintage. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We have shared your comments with our teams to ensure that improvements will be made.We would like to thank you for staying at Pestana Lisboa Vintage. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,

8/10 – Goed

Julia

Reisde met partner
Positief: Netheid, voorzieningen
Optimale Lage in der Innenstadt von Lissabon, alles zu Fuß erreichbar. Schönes Hotel, schöne Zimmer.
3 nachten verbleven in oktober 2023
Reactie van Das Team des Pestana Lisboa Vintage op 12 okt 2023
Sehr geehrte Frau Julia, vielen Dank, dass Sie sich die Zeit für ein Feedback an uns genommen haben. Ihr begeisterter Kommentar zu unserem Hotel hat uns sehr gefreut. Es macht uns sehr stolz, unseren Gästen ein großartiges Erlebnis bieten zu können.Wir danken Ihnen für Ihren Aufenthalt und freuen uns, Sie bald wieder im Pestana Lisboa Vintage begrüßen zu dürfen.Mit freundlichen Grüßen Das Team des Pestana Lisboa Vintage

6/10 – Redelijk

Simone

Positief: Netheid
2 nachten verbleven in september 2023
Reactie van The Team at Pestana Lisboa Vintage op 12 okt 2023
Dear Mrs. Simone, Thank you for taking the time to provide us with your feedback on your experience at Pestana Lisboa Vintage. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We have shared your comments with our teams to ensure that improvements will be made.We would like to thank you for staying at Pestana Lisboa Vintage. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good Hotel
Good hotel, clean comfortable and convenient for local restaurants.
2 nachten verbleven in september 2023
Reactie van The Team at Pestana Lisboa Vintage op 25 sep 2023
Dear Guest, Thank you for your feedback on your stay at Pestana Lisboa Vintage. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Lisboa Vintage, and we look forward to welcoming you again soon.Best regards, The Team at Pestana Lisboa Vintage

8/10 – Goed

Josephine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023
Reactie van The Team at Pestana Lisboa Vintage op 25 sep 2023
Dear Mrs. Josephine,On behalf of the entire team at Pestana Lisboa Vintage, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Lisboa Vintage

6/10 – Redelijk

Florence

2 nachten verbleven in september 2023
Reactie van The Team at Pestana Lisboa Vintage op 25 sep 2023
Dear Mrs. Florence, Thank you for taking the time to provide us with your feedback on your experience at Pestana Lisboa Vintage. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We have shared your comments with our teams to ensure that improvements will be made.We would like to thank you for staying at Pestana Lisboa Vintage. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,Rita Ferreira - Unit Manager