Exterieur

Beoordelingen van PortoBay Marquês

4 out of 5
PortoBay Marquês
Rua Duque de Palmela,32, Lisbon

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 626 van 917 beoordelingen" "
Gastenscore: 8 - Goed. 242 van 917 beoordelingen" "
Gastenscore: 6 - Redelijk. 34 van 917 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 917 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 917 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Guy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nieuw tophotel met eigentijdse stijl.
Portobay Marques is een rustig gelegen hotel om Lissabon te leren (ver)-kennen. Het ontbijt is super, de service optimaal, de netheid een voorbeeld van hoe het moet. Verder beschikt het hotel over een klein zonne-dak-terras met een klein verkoelend zwembad(je). Een uitzondering in centrum Lissabon. Een minpunt / tip : vermijd kamer 117 ; de kamer heeft nauwelijks daglicht, wat je een claustrofobische ervaring bezorgt. Tevens heeft de kamer geen kleine inkomhal waardoor je werkelijk alles hoort wat op de gang passeert. Het had anders kunnen opgelost worden. Hierin draagt het management geen verantwoordelijkheid, het architectenbureau daarentegen des te meer.
3 nachten verbleven in augustus 2022
Reactie van Silvia Rio - General Manager op 21 aug 2022
Dear Guest,I would like to thank you for having shared your thoughts regarding the experience in Portobay Marquês.It gives me joy to read, through your words, that you have considered the service to be optimal, the cleanliness an example and the food at the breakfast as superb! The efforts are daily provided by the team, who indeed aim to make all our guests feel welcomed and with an experience to remember!I regret knowing that the room booked did not meet the expectations. Never hesitate in contacting the front-desk team to take care of any issue or concern, during your stay. According to the hotel's availability, they might present the different solutions and options regarding the accommodation. I hope you will consider visiting us again, and I have the opportunity of hosting you.My best regards,

10/10 – Uitstekend

Pauline

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfecte locatie, metrostation en diversen busverbindingen om de hoek en dicht bij het centrum. Stille kamers en zeer vriendelijk personeel. Het dakterras is mooi en leuk dat je er zelf wat te drinken kunt pakken (selfservice).
7 nachten verbleven in september 2021
Reactie van Silvia Rio - General Manager op 4 okt 2021
Dear Guest, Let me start by thanking you for taking the time in writing such an outstanding review regarding your visit to Portobay Marquês. I am immensely pleased to know that you have had a fantastic experience, and were able to enjoy the different facilities throughout our cosy hotel. Our location is indeed one of the main assets, with easy access to transportation and the beautiful boulevard, Avenida da Liberdade, is just around the corner. I hope to welcome you once more, in a future visit to the beautiful Lisbon. Warmest regards,

10/10 – Uitstekend

Arno den

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything well organized
5 nachten verbleven in september 2021
Reactie van Silvia Rio - General Manager op 10 sep 2021
Dear Guest, Let me start by thank you for such an amazing rating of your visit in Portobay Marquês. The team strives every day into providing the best experience to all our guests, so it gives me great happiness to know we met the expectations. I hope to get the opportunity of welcome you when you return to Lisbon. Kindest regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vriendelijk personeel, goede ligging, mooie kamers en leuk zwembadje op dak
3 nachten verbleven in juli 2019
Reactie van Silvia Rio - General Manager op 12 feb 2020
Dear Guest, I would like to thank you for taking the time to give us your feedback regarding your stay in PortoBay Marquês. It was with great pleasure that I have read your words of appreciation regarding the Hotel and the team. Allow me to agree, our lovely pool it is the perfect place to unwind after visiting our city. I hope to get the chance to welcome you again on your next visit to Lisbon, Kindest regards,

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Ik had er allemaal wat meer van verwacht. Dieptepunt was toch wel toen ik een rode port bestelde, en de ober niet wist wat dat was. Je kent je eigen Portugese drank niet?
3 nachten verbleven in januari 2020
Reactie van Silvia Rio - General Manager op 26 jan 2020
Dear Guest, Please let me thank you for taking the time in rating your experience in Portobay Marquês. I am sorry for the less positive points you have referred. I do apologize for any misunderstanding occurred regarding your Porto Wine request. Unfortunately, there was a misinterpretation and I assure you that our Bar team has the apt training, into providing the optional drinks available to our guests. I will take note of these fewer positive mentions, in order to improve the services for our future guests. I hope you will give us the chance of regaining your trust and give us the opportunity of welcome you in a future visit to Lisbon. My Kindest Regards

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Zeer ruime kamers maar de airco op de binnenplaats achteraan maakt continu vrij veel lawaai.
3 nachten verbleven in april 2019

10/10 – Uitstekend

Karla, Antwerpen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfecte uitvalsbasis voor Lissabon
Wat een pareltje! Hotel op 500 meter van het oude centrum. Piekfijne kamers en vooral: wat een fijne medewerkers, van onthaal ontbijt en restaurant medewerkers, allemaal even vriendelijk, behulpzaam. Goede tip gekregen voor een private tour naar Sintra en Cascais. We gingen ook eten in het andere Portobay hotel Liberdade, daar was het personeel erg zenuwachtig. Niet onvriendelijk, wel veel gereserveerder.
5 nachten verbleven in oktober 2018

8/10 – Goed

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kamers aan de kleine kant. Quinsize bed was voorzien in de boeking maar bed was slechts 1,4 meter breed, een tegenvaller dus vermits dit een rede was voor ons om dit hotel bij jullie te boeken...
3 nachten verbleven in september 2018
Reactie van Silvia Rio - General Manager op 2 okt 2018
Dear guest, Thank you for taking the time to give us your opinion regarding your stay at PortoBay Marquês. I am sorry that the room did not meet your expectations. The Standard Rooms are our smallest, but comfortable rooms in the hotel. According to availability, our reception team is more than happy to show our guests the alternative room types that the hotel has to offer. I hope to have the opportunity of welcoming you back to Lisbon. Kindest Regards,

10/10 – Uitstekend

Miriam, Winssen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
De naam Porto Bay staat voor mij voor WELKOM!
We hebben al diverse hotels van deze keten bezocht en voelen ons er thuis. De keuze van een hotel voor ons nachtje Lissabon, aansluitend aan een weekje in de omgeving, was dan ook niet moeilijk. Toen we op het laatste moment besloten om er een extra nachtje aan vast te knopen werd ook daar veel moeite voor gedaan, en werd het prima geregeld, nog boven onze verwachting. Zeer aardig, vriendelijk en behulpzaam personeel. Zoals mijn titel al zegt: je bent er van harte welkom! En dat voel je ook!
1 nacht verbleven in juli 2018

10/10 – Uitstekend

Frans

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2018

8/10 – Goed

floor, haarlem

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima hotel
We hebben hier 4 heerlijke dagen doorgebracht. Grote kamer, mooie badkamer, zwembad op het dak met bar service. Enige minpunt zijn de airco’s op de binnenplaats die 24/7 staan te loeien zodat je niet met het raam open kunt slapen. Oja, en onze zoon had en stretcher die wel erg hard was, hier hebben we een extra dekbed op gelegd om op te slapen.
4 nachten verbleven in oktober 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I particularly love the hotel and the heart-warming staff there.
3 nachten verbleven in juli 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortabel en professioneel hotel
Hotelpersoneel is erg servicegericht en kamers zijn goed ingericht en heel schoon
2 nachten verbleven in juli 2017

8/10 – Goed

Annemiek, O

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima verblijf
Het was een erg fijn rustig gelegen hotel met vriendelijk personeel. De hotelkamer was niet erg groot, maar het zag er schoon en erg netjes uit. Vooral de badkamer met een regendouche was fantastisch en er stonden allerlei rituals producten voor gebruik. Tevens hebben we daar iedere ochtend genoten van een heerlijk ontbijt. De ligging is ook uitstekend met een metro om de hoek. Zeker een aanrader!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk Hotel, op loop afstand van het oude centrum
In het Hotel wordt je zeer gastvrij ontvangen en goed geholpen. Iedereen praat Engels dus je kan je prima verstaanbaar maken. Het is echt een mooi hotel alles is netjes en schoon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig hotel centraal gelegen
Leuk hotel met zeer behulpzaam personeel. Goed ontbijt. Centraal gelegen om Lissabon te voet te verkennen. Zeker voor herhaling vatbaar. (2 volwassenen en 1 kind van 16).

10/10 – Uitstekend

Ana, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede ligging
Leuk hotel, gezellig en klein maar leuke zwembad Erg naar ons zin gehad Personeel erg vriendelijk

10/10 – Uitstekend

M

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een prachtig hotel! Absoluut een aanrader!

10/10 – Uitstekend

Elisabeth

Reisde met familie en kleine kinderen
A recommander
3 nachten verbleven in april 2024

8/10 – Goed

andreas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ein ruhiges Zimmer 4. Etage. Blick in einen Innenhof. Nicht schön, aber ruhig. Aufzug nur mit Hotelkarte nutzbar. Gut für die Sicherheit. Klasse Rezeption. Dank an Katia Sanchez. Bar im Dachgeschoss eher klein, Sicht geht so, aber den Service oben nicht weiter genutzt. Nähe zur Metro und auch Bussen war super!!!! Frühstück war gut. Ab dem 3. Tag fehlt die Abwechslung. Waren zufrieden. Tolle Aufmersamkeit zum runden Geburtstag meiner Frau (Sekt auf dem Zimmer).
5 nachten verbleven in april 2024
Reactie van Sílvia Rio - General Manager op 27 apr 2024
Dear Guest,Thank you for your feedback!We are pleased to hear that you had a comfortable stay with us and that you particularly appreciated the tranquility of your room and the security of the elevator requiring a hotel card for access. We will be sure to pass on your praise to Katia Sanchez and our reception team.We regret that the view from the room didn't meet your expectations, but we are glad that the proximity to the metro and buses enhanced your stay.We will take note of your feedback regarding the breakfast and the lack of variety and we will ensure to improve our selection.We are glad we could contribute to celebrating your wife's milestone birthday with a small gesture in the room.Thank you for choosing our hotel, and we hope to welcome you back again soon!Best regards,

10/10 – Uitstekend

Terri

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful stylish hotel in a perfect location. Staff was friendly and helpful. Our room was spacious, modern, extremely clean. Loved the small balcony! Would happily stay here again.
2 nachten verbleven in april 2024
Reactie van Silvia Rio - Hotel Management op 16 apr 2024
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at our hotel. It's great to read that you found our hotel beautiful and stylish, with a perfect location. We're delighted that you had a positive experience with our friendly and helpful staff. Your satisfaction is our top priority, and we'd be happy to welcome you back for another enjoyable stay in the future.Kind regards,

8/10 – Goed

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet, walkable area, friendly staff, room could have been cleaned better, shower leaked and room was small but that was expected..
1 nacht verbleven in april 2024
Reactie van Sílvia Rio - General Manager op 12 apr 2024
Dear Guest,Thank you for your feedback.We are glad to hear that you appreciated our quiet and walkable location, as well as our friendly staff. However, we regret for any shortcomings in the cleanliness of your room and the issues with the shower. Rest assured, we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made.While we understand that the room size met your expectations, we will take your comments into consideration for future improvements.We appreciate your insights as they help us enhance our services. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best regards,

10/10 – Uitstekend

Sandra Paula Pacheco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice Hotel
2 nachten verbleven in maart 2024
Reactie van Silvia Rio - General Manager op 29 mrt 2024
Dear Guest,Thank you so much for your outstanding review and for awarding us a perfect score! We are thrilled to see that you had such a wonderful experience during your stay in Portobay MarquêsYour kind words affirm that our efforts to provide exceptional service and accommodations are indeed paying off. It brings us immense joy to know that you found our hotel to be very nice, and we appreciate your recognition of our efforts.We are deeply grateful for your support and for choosing to stay with us. It would be our pleasure to welcome you back for another fantastic stay in the future!Warmest regards,Silvia Rio - General Manager

10/10 – Uitstekend

David

1 nacht verbleven in maart 2024
Reactie van Silvia Rio - General Manager op 9 apr 2024
Dear Guest,Thank you for choosing PortoBay Marquês and for the perfect rating! We are delighted to see that you had an excellent experience during your stay. We look forward to the pleasure of hosting you again in the future.Kind Regards,Silvia Rio - General Manager

10/10 – Uitstekend

Sara

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Sílvia Rio - Diretora Geral op 6 mrt 2024
Estimada hóspede,Queremos agradecer-lhe por avaliar a sua estadia no Portobay Marquês!Ficamos felizes por saber que teve uma experiência muito agradável, e ficaremos na expectativa de voltar a recebê-lo muita em breve.Nossos estimados cumprimentos,

10/10 – Uitstekend

shelley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic location if you don’t like to be in the crowds. Easy walk to the coast. Rooms small but Cosy. Great breakfast and staff wonderful. Highly recommend.
3 nachten verbleven in februari 2024
Reactie van Silvia Rio – General Manager op 5 mrt 2024
Dear Guest,We are thrilled to hear that you enjoyed your stay at our hotel! It is wonderful to know that you appreciated our fantastic location, especially if you prefer to avoid crowded areas, and that you found it easy to walk to the coast from our property.We are delighted that you found our rooms cozy and comfortable. We are also pleased that you enjoyed our great breakfast offerings and that our staff left a positive impression on you.Thank you for highly recommending us! It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the future.Kind Regards,

10/10 – Uitstekend

Claire

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very modern and lovely staff. Would return to this hotel. Thank you
3 nachten verbleven in februari 2024
Reactie van Silvia Rio - General Manager op 1 mrt 2024
Dear Guest,We are delighted to hear that you had a wonderful experience at our hotel! It's fantastic to know that you found our establishment to be very modern, and we are pleased that you appreciated our lovely staff.Your kind words mean a lot to us, and we would be thrilled to welcome you back again in the future. Thank you for choosing our hotel, and we look forward to hosting you again soon!Kind Regards,

10/10 – Uitstekend

Graeme

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful Hotel
Absolutely loved this place. Great hotel, excellent location, and the staff could not have been nicer. They were all so friendly from the minute we arrived. Would definitely like to return to this hotel.
3 nachten verbleven in januari 2024
Reactie van Silvia Rio - General Manager op 31 jan 2024
Dear Guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you loved your stay at our hotel and that you found the location excellent. It is wonderful to know that our staff made a positive impression on you with their friendliness.We appreciate your kind words and would be delighted to welcome you back to our hotel in the future. Your feedback is valuable to us as we strive to provide the best possible experience for our guests. Thank you again for choosing our hotel, and we look forward to hosting you on your next visit!Kind Regards,

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in was simple and the staff could not have been more informative and helpful The rooms are clean and lovely. I highly recommend
1 nacht verbleven in januari 2024
Reactie van Silvia Rio - General Manager op 27 jan 2024
Dear Guest,We sincerely appreciate your positive feedback of your stay in Portobay Marquês. It is fantastic to read that your check-in experience was seamless, and our staff was both informative and helpful. We are delighted that you found the rooms clean and lovely. Thank you for the high recommendation. It was a pleasure welcoming you, and we look forward to doing it again when coming back to Lisbon.Our kindest regards,Silvia Rio - General Manager

10/10 – Uitstekend

carlos

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Formidable
1 nacht verbleven in januari 2024
Reactie van Silvia Rio - General Manager op 20 jan 2024
Dear Guest,Thank you for your kind review! We are delighted to learn that you found your experience with us to be "formidable." Your satisfaction is our utmost priority, and we look forward to the privilege of welcoming you back on another occasion.Kindest regards,Silvia Rio - General Manager

10/10 – Uitstekend

Pedro Paulo

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van Silvia Rio - Diretora Geral op 18 jan 2024
Estimado hóspede,Queremos agradecer-lhe por avaliar a sua estadia no Portobay Marquês!Ficamos felizes por saber que está a ter uma experiência muito agradável, e ficaremos na expectativa de voltar a recebê-lo muito em breve!Nossos estimados cumprimentos,

10/10 – Uitstekend

Richard

2 nachten verbleven in januari 2024
Reactie van Silvia Rio - General Manager op 4 feb 2024
Dear Guest,Thank you so much for the fantastic review! We are thrilled to see that you had a wonderful experience with us. Providing top-notch service is our priority, and we are delighted that we met your expectations.We look forward to welcoming you back for another excellent stay. If there is anything specific that stood out to you or anything we can do to make your next visit even better, please feel free to let us know.Kindest regards,Silvia Rio - The Management

10/10 – Uitstekend

Rahimat

3 nachten verbleven in januari 2024
Reactie van Silvia Rio - General Manager op 3 feb 2024
Dear Guest,Thank you for taking the time to evaluate your experience in Portobay Marquês.We are delighted to know that we have provided you an excellent stay, and we look forward to the opportunity of hosting you again soon.Our kindest regards,Silvia Rio - General Manager

10/10 – Uitstekend

silvia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Silvia Rio - Diretora Geral op 13 jan 2024
Estimada Hóspede,Queremos agradecer-lhe por despender do seu tempo, ao classificar a sua experiência no Portobay Marquês.Ficamos imensamente felizes, por saber que tudo correu como esperado, e teve uma excelente estadia connosco.Na ânsia de podermos voltar a recebê-lo,Nossos cumprimentos,Silvia Rio - Diretora Geral

10/10 – Uitstekend

Roberto Vieira

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
PortoBay Marques is a great choice to stay in Lisbon, friendly staff, convenient location next to Marques de Pombal and Avenida da Liberdade only 15 minutes walk from the centre (Baixa) . It offers the most comfortable beds and excellent toiletries . This was my second stay and it was excellent!
3 nachten verbleven in januari 2024
Reactie van Silvia Rio - General Manager op 8 jan 2024
Dear Guest,Thank you for choosing PortoBay Marques and taking the time to share your positive experience. We are delighted to hear that our hotel continues to meet your expectations.It is wonderful to know that you find our staff friendly and our location convenient, allowing easy access to Marques de Pombal and Avenida da Liberdade, with the city centre just a short 15-minute walk away. We are pleased you enjoyed the comfort of our beds and the quality of our toiletries.Your return visit and the fact that you found your second stay to be excellent are the greatest compliments we could receive. We look forward to welcoming you back for another outstanding experience.Kindest regards,

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
otimo hotel
fui muito bem recebida, adorei as instalações do hotel moderno e confortavel.
1 nacht verbleven in januari 2024
Reactie van Silvia Rio - Direção Geral op 8 jan 2024
Estimada hóspede,Queremos agradecer-lhe por despender do seu tempo em partilhar a sua opinião sobre o Portobay Marquês.Trabalhamos todos os dias em conjunto para oferecer a todos os nossos clientes, a melhor e mais memorável experiência possível. Ficamos imensamente felizes que tenhamos conseguido alcançar esse objetivo durante a sua estadia e que a tenhamos feito sentir-se bem recebida!Ficaremos a aguardar uma nova visita, e que novamente possamos dar-lhe as boas-vindas!Melhores cumprimentos,Silvia Rio - Diretora Geral

10/10 – Uitstekend

Flavia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Silvia Rio - Direção Geral op 8 jan 2024
Estimado hóspede,Queremos agradecer-lhe por despender do seu tempo em classificar a sua estadia no Portobay Marquês.Ficamos imensamente contentes por ver que tudo correu de feição e que teve uma excelente visita no nosso hotel.Esperamos voltar a ter oportunidade de recebê-lo,Nossos estimados cumprimentos,Silvia Rio - Diretora Geral

4/10 – Matig

Mattias Bergqvist

Zakenreiziger
Negatief: Personeel en service
3 nachten verbleven in november 2023
Reactie van Sílvia Rio - General Manager op 9 jan 2024
Dear Guest,Thank you for sharing your feedback, although it appears that the provided score is below your expectations. We regret if any aspect of your stay did not meet your needs or standards.If possible, we would appreciate more information about the specific areas that may have contributed to your rating so that we can better understand and take appropriate measures for improvement.Your satisfaction is our priority, and we are here to ensure you have the best possible experience during your stay. If there is something specific you would like to discuss or address, please do not hesitate to share it with us.We hope to have the opportunity to welcome you again in the future for a more positive experience.Best regards,

10/10 – Uitstekend

adalberto

1 nacht verbleven in januari 2024
Reactie van Silvia Rio - Direção Geral op 8 jan 2024
Estimado hóspede,Queremos agradecer-lhe por despender do seu tempo em avaliar a sua experiência no Portobay Marquês.Ficamos imensamente felizes por ver que tudo correu de feição e que teve uma excelente estadia connosco.Esperamos voltar a ter oportunidade de recebê-lo,Nossos estimados cumprimentos,Silvia Rio - Diretora Geral

10/10 – Uitstekend

Esther

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Silvia Rio - General Manager op 5 feb 2024
Dear Guest,Thank you for taking the time to share your experience in Portobay Marquês.We are delighted to know that we have provided you an excellent stay, and we look forward to the opportunity of hosting you again soon.Our kindest regards,Silvia Rio - General Manager

8/10 – Goed

Sarah

3 nachten verbleven in december 2023
Reactie van Sílvia Rio - General Manager op 16 dec 2023
Dear Guest,We would like to thank you for taking the time to rate PortoBay Marques.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,

10/10 – Uitstekend

Ana Teresa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Conforto e bom atendimento
Adoro a rede PortoBay! Sempre muito atenciosos com os hóspedes e ótima qualidade de serviços
2 nachten verbleven in december 2023
Reactie van Silvia Rio - General Manager op 14 dec 2023
Estimado Hóspede,Agradecemos por compartilhar suas impressões positivas sobre sua estadia. É com satisfação que recebemos a notícia de que encontrou conforto e experimentou um atendimento de qualidade. Valorizamos sua dedicação, à rede PortoBay e ficamos honrados por sermos a sua escolha, reconhecendo a atenção aos hóspedes e a excelência nos serviços prestados.Agradecemos sinceramente por sua preferência pela rede PortoBay e aguardamos com expectativa o prazer de recebê-lo(a) novamente em um futuro próximo.Com os melhores cumprimentos,

10/10 – Uitstekend

Helen

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Silvia Rio - General Manager op 5 dec 2023
Dear Guest,Thank you for taking the time to rate your stay at PortoBay Marquês.Looking forward to welcome you again in the future.Kindest regards,

8/10 – Goed

Lone

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fremragende personale, god beliggenhed.
3 nachten verbleven in november 2023
Reactie van Silvia Rio - General Manager op 30 nov 2023
Dear Guest,Thank you for taking the time to share your positive feedback about our hotel. We are delighted to learn that you found our staff to be exceptional and appreciated the advantageous location.Your kind words are truly appreciated, and we are pleased that you had a positive experience during your stay. Our team takes pride in providing excellent service, and it is gratifying to know that their efforts have left a positive impression.We value your feedback and look forward to the pleasure of hosting you again in the future.Best regards,

10/10 – Uitstekend

GEORGINA, Corona

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great boutique hotel in centrally located area without the noise. Overall it’s the staff that made this place worth the stay. Very good people working here.
4 nachten verbleven in november 2023
Reactie van Silvia Rio - General Manager op 30 nov 2023
Dear Guest,Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed your stay at our boutique hotel, appreciating its central location without the noise. It is wonderful to know that our staff contributed significantly to making your stay worthwhile.We are committed to providing excellent service, and your kind words about our team mean a lot to us. We appreciate your choosing our hotel and look forward to welcoming you back in the future.Warm regards,

8/10 – Goed

José Expedito

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
localização
2 nachten verbleven in november 2023
Reactie van Silvia Rio - Diretora Geral op 28 nov 2023
Estimado Hospede,Agradecemos o seu feedback positivo. É gratificante saber que a sua experiência foi boa e que considerou a nossa localização como excelente.Estamos empenhados em proporcionar o melhor serviço possível aos nossos hóspedes, e é encorajador receber comentários positivos como os seus.Agradecemos por escolher ficar connosco e esperamos recebê-lo novamente em futuras ocasiões.Melhores Cumprimentos,

10/10 – Uitstekend

Martha

4 nachten verbleven in november 2023
Reactie van Sílvia Rio - General Manager op 16 dec 2023
Dear Guest,We would like to thank you for taking the time to rate PortoBay Marques.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tolle und schöne Lage , sehr gemütliches und gepflegtes Hotel. Genossen haben wir auch die Rooftopterrassen mit Liegestühlen. Das Frühstück ist sehr angenehm. Das gesamte Hotelteam sehr nett!
3 nachten verbleven in november 2023
Reactie van Sílvia Rio - General Manager op 19 nov 2023
Dear Guest,Thank you for taking the time to share your positive experience in Portobay Marquês! We're delighted to read that you enjoyed our great and beautiful location, cosy and well-maintained hotel, and the rooftop terrace with loungers. It is wonderful to know that you found the breakfast pleasant and the entire hotel team friendly. We aim to provide memorable experiences to all our guests!Furthermore, we appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay.Warmest regards,

10/10 – Uitstekend

KC

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel and friendly staff.
Nice hotel. Breakfast was good. Coffee could be stronger and bacon more crispy, but overall good selection.
4 nachten verbleven in november 2023
Reactie van Silvia Rio - General Manager op 14 nov 2023
Dear Guest,Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear that you found our hotel to be to your liking and that you enjoyed the breakfast. Your comments regarding the coffee and bacon are duly noted, and we appreciate your constructive suggestions.We look forward to the opportunity of welcoming you back and exceeding your expectations in the future.Warm regards,

10/10 – Uitstekend

Martyn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable and well situated
Excellent hotel in great location Comfortable room for myself
6 nachten verbleven in november 2023
Reactie van Silvia Rio – General Manager op 12 nov 2023
Dear Guest,Thank you for choosing our hotel and for sharing your positive feedback with us. We are delighted to hear that you found our hotel to be excellent, and we are pleased that the location worked well for you.It is great to know that you enjoyed the comfort of your room. Our team strives to provide a comfortable and welcoming environment for all our guests.We appreciate your recommendation and hope to have the pleasure of welcoming you back on your future visits.Kind Regards,