Exterieur

Beoordelingen van Tivoli Oriente Lisboa Hotel

4 out of 5
Tivoli Oriente Lisboa Hotel
Av. D. João II, n.º 27, Parque das Nações, Lisbon

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 676 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 234 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 63 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 1005 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jozef

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Vitor Matias op 29 nov 2023
Dear Guest, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 – Goed

Frederic

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
correcte kamer maar uitzicht vanuit kamer net niet wat ik ervan verwacht had
1 nacht verbleven in mei 2022
Reactie van Vitor Matias op 7 mei 2022
Dear Frederic, Thank you for choosing Hotel Tivoli Oriente for your stay in Lisbon and for taking your time to write about your experience. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We continuously strive to exceed expectations; therefore, your feedback is very important to us. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

8/10 – Goed

Patrick

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2022
Reactie van Vitor Matias op 1 mrt 2022
Dear Guest, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Looking forward to welcoming you back to the Tivoli Oriente Hotel. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

10/10 – Uitstekend

P.J.

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juli 2021

10/10 – Uitstekend

XANDER

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel
Net hotel op een mooie locatie. 3 km van het vliegveld. Groot winkelcentrum net buiten de deur.
7 nachten verbleven in juli 2021

8/10 – Goed

Floor

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Mooi hotel
Mooi hotel Nette kamer, wat verouderde badkamer, maar prima functioneel. Leuk dat je een voucher kreeg voor een gratis drankje wanneer je niet je kamer laat poetsen/ handdoeken wisselen Goed ontbijt Lekker zwembad en je krijgt zelfs een badlaken te leen
6 nachten verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juni 2021

8/10 – Goed

R.J.M.

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juni 2021
Reactie van Vitor Matias op 14 jun 2021
Dear Guest, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

8/10 – Goed

Jeanette

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Veel voorzieningen op loopafstand
Prima hotel met winkelcentrum en openbaar vervoer op 5 min lopen. Beetje verouderd maar wel schoon en netjes.
5 nachten verbleven in juni 2021

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beoordeling Tivoli Oriente
Super verblijf gehad. Het was een schoon hotel met goede en mooie kamers.
5 nachten verbleven in juni 2021
Reactie van Vitor Matias op 14 jun 2021
Dear Guest, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2019
Reactie van Vitor Matias op 26 dec 2019
Estimado hóspede, Agradecemos a sua avaliação. Esperamos voltar a recebe-lo em breve. Com os melhores cumprimentos, Vitor Matias Diretor Geral Hotel Tivoli Oriente

10/10 – Uitstekend

Sam

6 nachten verbleven in april 2024

10/10 – Uitstekend

Ann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was near the water, bus and metro travel options. Lots of vegetarian restaurants nearby.
1 nacht verbleven in april 2024
Reactie van Vitor Matias op 2 mei 2024
Dear Ann,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Veronica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Vitor Matias op 2 mei 2024
Dear Veronica, Firstly, we would like to thank you in advance for your preference for Tivoli Oriente. We are glad to verify through your overall score that we were able to provide you a great stay in the charming city of Lisbon! We hope to have the pleasure to welcome you again soon for another pleasant experience at Tivoli Oriente. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean. The lights were controlled by a switch near the bed which was nice. The air conditioning worked well. Loved the rain shower in the shower, I used the Pool, Hot Tub, Steam, and Sauna twice a day. Close to trains and buses. Helpful staff at the check-in desk. Breakfast Buffet was awesome.
3 nachten verbleven in april 2024
Reactie van Vitor Matias op 2 mei 2024
Dear Karen, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Tanya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only problem was our bathroom toilet was leaking. The staff are awesome. The beds and shower is fabulous
1 nacht verbleven in april 2024
Reactie van Vitor Matias op 2 mei 2024
Dear Tanya, Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

artemisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
beautiful hotel
5 nachten verbleven in april 2024
Reactie van Vitor Matias op 26 apr 2024
Dear Artemisa,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you an excellent stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 – Goed

Chloe, Des Moines

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots of options within the hotel to explore!
1 nacht verbleven in april 2024
Reactie van Vitor Matias op 26 apr 2024
Dear Chloe, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Marco

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel
1 nacht verbleven in maart 2024
Reactie van Vitor Matias op 25 apr 2024
Dear Marco,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay!
1 nacht verbleven in april 2024
Reactie van Vitor Matias op 25 apr 2024
Dear Robert,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are really glad that we were able to provide you a great stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Valeria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amei esse hotel. Pegamos dois quartos interligados, e nos surpreendeu o conforto e espaço. Fui pra Paris e ao regressar a Lisboa, preferimos ficar nele novamente. Hotel 5 estrelas! O pequeno almoço é cheio de opções maravilhosas. Se você é vegetariano irá amar as opções de saladas e frutas e glúten free.
2 nachten verbleven in april 2024
Reactie van Vitor Matias op 25 apr 2024
Estimada Valeria,Muito obrigado por partilhar a sua estadia no Tivoli Oriente. É entusiasmante receber críticas positivas como a sua! Gostaríamos de agradecer a sua preferência pelo nosso hotel e o tempo despendido a avaliar os nossos serviços. Ficamos muito satisfeitos com o seu feedback uma vez que conseguimos superar as suas expectativas e proporcionar-lhe duas estadias perfeitas! O conforto e a satisfação dos nossos hóspedes é a nossa maior prioridade, desta forma trabalhamos todos os dias para proporcionar um serviço de excelência. Esperamos voltar a recebê-la na sua próxima estadia em Lisboa. Com os melhores cumprimentos, Vitor MatiasDiretor Geral Hotel Tivoli Oriente

10/10 – Uitstekend

Sylvie, Quebec

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location is close to métro and restaurants
1 nacht verbleven in april 2024
Reactie van Vitor Matias op 17 apr 2024
Dear Sylvie,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Helen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here several years ago. The hotel has been refurbished and it shows. Room quiet, spacious and clean. Breakfast one of the best in Lisbon, excellent choices chefs station for omelettes. Staff fitst class. Dont forget to visit the Sky Bar on 16th floor, beautiful views and open until 1am - all in all a perfect place to stay. Were coming back soon x
1 nacht verbleven in april 2024
Reactie van Sofia Santos op 16 apr 2024
Dear Helen,Thank you so much for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you enjoyed our quiet, spacious, and clean rooms, as well as our breakfast offerings. Our dedicated staff works hard to ensure our guests have a memorable stay, so we truly appreciate your kind words about their first-class service.We are glad you had the opportunity to visit our Sky Bar and take in the beautiful views of Lisbon. It is always a pleasure to have you as our guest, and we can't wait to welcome you back soon for another perfect stay!Warm regards,Sofia SantosGuest Relations Tivoli Oriente Hotel

10/10 – Uitstekend

Chris

1 nacht verbleven in januari 2024
Reactie van Vitor Matias op 16 apr 2024
Dear Chris, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Valdemir

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente hotel
1 nacht verbleven in april 2024
Reactie van Vitor Matias op 25 apr 2024
Estimado Valdemir, Muito obrigado por partilhar a sua estadia no Tivoli Oriente. Gostaríamos de agradecer a sua preferência pelo nosso hotel e o tempo despendido a avaliar os nossos serviços. Ficamos muito satisfeitos com o seu feedback uma vez que conseguimos superar as suas expectativas e proporcionar-lhe uma estadia perfeita! Esperamos voltar a recebê-lo na sua próxima estadia em Lisboa. Com os melhores cumprimentos, Vitor MatiasDiretor Geral Hotel Tivoli Oriente

8/10 – Goed

Matangi

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel and location! Clean, accommodating and modern. Lack of English speaking front desk staff was apparent. Some were well versed but others not so much - which was not helpful when we checked out at 4:30 am and the gentleman made a mistake causing us stress that we’d be late for our flight! And now we have 2 tax charges on our credit card instead of one.
7 nachten verbleven in april 2024
Reactie van Sofia Santos op 16 apr 2024
Dear Matangi,Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed our hotel and its location. However, we apologize for any difficulties you encountered with our front desk staff and for the error made during your check-out process.To help resolve this matter and better understand what happened, we kindly ask you to contact us directly at ana.santos@tivoli-hotels.com. Our team is ready to assist you in clarifying any issues regarding the tax charges and ensure that any mistakes are corrected.We value your feedback and appreciate your understanding. We look forward to hearing from you soon.Sincerely,Sofia SantosGuest Relations Tivoli Oriente Hotel

10/10 – Uitstekend

Antonieta, Taunton

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I recommend
9 nachten verbleven in maart 2024
Reactie van Vitor Matias op 16 apr 2024
Dear Antonieta,Thank you for choosing Hotel Tivoli Oriente and for your time to write this review!It is a pleasure to see all your compliments and to know you enjoyed your stay in Lisbon. We will be very happy to receive you once again at Tivoli Oriente. Thank you very much for your recommendation!Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Marlene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a great location, steps from the train station and close to the airport. The staff was fantastic!
1 nacht verbleven in april 2024
Reactie van Vitor Matias op 16 apr 2024
Dear Marlene,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Gloria

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
meets all our needs specially the spa, and sauna, breakfast is excellent lots of choices, hotel is very clean and staff very kind and friendly and helpful
4 nachten verbleven in maart 2024
Reactie van Vitor Matias op 16 apr 2024
Dear Gloria, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you with a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 – Goed

Rui Paulo

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Vitor Matias op 16 apr 2024
Dear Rui Paulo,Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Jean

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The main train station is less than two minutes away. They have two very good restaurants.
7 nachten verbleven in april 2024
Reactie van Vitor Matias op 10 apr 2024
Dear Jean,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Susana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent customer service
2 nachten verbleven in april 2024
Reactie van Vitor Matias op 10 apr 2024
Dear Susana, Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 – Goed

JORGE

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cxx
2 nachten verbleven in april 2024
Reactie van Vitor Matias op 10 apr 2024
Dear Jorge, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

6/10 – Redelijk

Isphara

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
I let the hotel know the toilet bowl was not clean enough. Also loud bathroom extraction fan that was very irritating and there was no way to shut it off. Then getting in and out of the bathtub was not easy (high clearance). And the narrow glass door would have posed a difficulty for a big person. All in room 1201
1 nacht verbleven in april 2024
Reactie van Vitor Matias op 10 apr 2024
Dear Isphara, Thank you very much for your candid review of your recent stay at our Hotel. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We assure you that all your comments have received our fullest attention and we formally present our heartfelt apologies for not being achieved some of your expectations. Once again, thank you for taking the time to share your experience in our Hotel. We truly hope you will give us the opportunity to change your opinion about our services on a next stay. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Bruce

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. Conveniently situated next to Oriente Train Station, a shopping mall, and beautiful waterfront walking area. Hotel room was clean. Staff was friendly.
2 nachten verbleven in april 2024
Reactie van Vitor Matias op 10 apr 2024
Dear Bruce,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Jean

6 nachten verbleven in april 2024
Reactie van Vitor Matias op 2 mei 2024
Dear Jean, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Summer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed here on the last night because it was close to the airport. And also walkable from the bus station. The best part about this hotel is the sky bar. Although it was raining, I can imagine it being very beautiful outside if it were sunny. But at least the inside of the sky bar was plenty big enough. The room was nice. No complaints.
1 nacht verbleven in april 2024
Reactie van Vitor Matias op 10 apr 2024
Dear Summer,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 – Goed

Nareth, London

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel
4 nachten verbleven in maart 2024
Reactie van Vitor Matias op 10 apr 2024
Dear Nazareth,Thank you very much for your candid review of your recent stay at Tivoli Oriente. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We are glad that we were able to provide you a good stay. I trust we will have the opportunity to welcome you back to our hotel soon. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 – Goed

Jean Onill

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel and the staff was great. Love the location and the choices of food for breakfast.
2 nachten verbleven in maart 2024
Reactie van Vitor Matias op 6 apr 2024
Dear Jean Onill,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location and breakfast! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 – Goed

William, Edinburgh

Positief: Netheid, personeel en service
Friendly reception and staff
5 nachten verbleven in maart 2024
Reactie van Vitor Matias op 6 apr 2024
Dear William, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Stephanie

2 nachten verbleven in maart 2024
Reactie van Vitor Matias op 25 apr 2024
Dear Stephanie, Thank you so much for taking the time to evaluate your recent stay at our Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

6/10 – Redelijk

Cristi

Reisde met familie
Positief: Netheid, personeel en service
Only stayed one night before early flight. Lobby was nice but the rooms seemed cheap and dated. Nice bed.
1 nacht verbleven in maart 2024
Reactie van Vitor Matias op 2 apr 2024
Dear Cristi, Thank you very much for your candid review of your recent stay at our Hotel. We are glad that we were able to provide you a good stay. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We will take your comments into consideration to improve our services. Looking forward to welcoming you again on your next trip to Lisbon.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Odeth, Lompoc

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was excellent!
8 nachten verbleven in maart 2024
Reactie van Vitor Matias op 2 apr 2024
Dear Odeth,We warmly thank you for sharing your review about your recent stay experience at Tivoli Oriente. We strive hard to provide great comfort and high level of service to our guests therefore we are glad our service surpassed your expectations. We are glad that we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! We hope to have the pleasure to welcome you again soon for another pleasant experience at Tivoli Oriente. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 – Goed

David

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel for a stay close to the airport and the newer part of town. Which is what we needed. A distance from the main attractions.
1 nacht verbleven in maart 2024
Reactie van Vitor Matias op 2 apr 2024
Dear David,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Judy, va beach

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The proximity to airport was very convenient. Easy to catch uber or taxis right in front. Everyone at the front desk was super nice!
3 nachten verbleven in maart 2024
Reactie van Vitor Matias op 2 apr 2024
Dear Judy,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location and service! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel to stay at when you have a flight out the next morning. There are a bunch of great restaurants on site and you can get your last minute shopping done across the street at a mall that seemingly never closes.
1 nacht verbleven in maart 2024
Reactie van Vitor Matias op 2 apr 2024
Dear Richard, Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

8/10 – Goed

Adrienne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed for a night while in Lisboa. Great location for that area of the city as it is close to attractions, shopping, and transportation. Breakfast is included and is a good way to start off the day. While the hotel offers parking, there is a parking garage next to the hotel.
1 nacht verbleven in maart 2024
Reactie van Vitor Matias op 2 apr 2024
Dear Adrienne,Thank you for sharing your recent stay experience at Tivoli Oriente. It is rewarding to receive such a marvelous review! We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! We are pleased that you particularly appreciate our location! Looking forward to welcoming you again to provide you another pleasant experience.Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Kristen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient for the airport and close to the metro. Beautiful rooms
1 nacht verbleven in maart 2024
Reactie van Vitor Matias op 2 apr 2024
Dear Kristen, Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Teresita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Vitor Matias op 2 apr 2024
Dear Teresita, Thank you in advance for your preference for Tivoli Oriente! We are glad to read that you had a pleasant stay in the charming city of Lisbon.Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! We hope to have the pleasure to welcome you again soon for another pleasant experience at Tivoli Oriente. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente

10/10 – Uitstekend

Stephen, Bend

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Tivoli is a fairly new property and everything about our room and the facility was to our liking. However our favorite experience was the breakfast. We always looked forward to going downstairs. We also ate at the rooftop bar, and also recommended. FYI the hotel is a short walk to two major grocery stores, Pingo Dulce and Continente.
2 nachten verbleven in maart 2024
Reactie van Vitor Matias op 2 apr 2024
Dear Stephen,Thank you for sharing your recent stay experience at Tivoli Oriente. We are thrilled that you truly enjoyed staying with us in the charming city of Lisbon and we were able to provide you a great stay! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Looking forward to welcome you again to provide you another pleasant experience. Best regards, Vitor MatiasGeneral Manager Hotel Tivoli Oriente