Uitzicht vanuit accommodatie

Beoordelingen van Hope Street Hotel

4 out of 5
Hope Street Hotel
40 Hope Street, Liverpool, England

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 648 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 240 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 68 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 1001 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Koen

1 nacht verbleven in juni 2023
Reactie van William op 17 jul 2023
Dear Koen,Thank you so much for your positive review! We appreciate your feedback and are thrilled to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you once again for your kind words!

10/10 – Uitstekend

Mijndert Jan Van

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top hotel op top locatie met goed eten en bar en kamer was super
1 nacht verbleven in september 2022

10/10 – Uitstekend

Louise

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel always sty here when I visit Liverpool
1 nacht verbleven in mei 2024

8/10 – Goed

Eileen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful old hotel with two good restaurants. Lots of pubs nearby. Less than a mile from train stations and Albert Dock.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Judy

Reisde met partner
Room was awesome
1 nacht verbleven in april 2024

4/10 – Matig

Philip

1 nacht verbleven in april 2024

10/10 – Uitstekend

Amanda, Sutton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect for the cathedral
1 nacht verbleven in april 2024

10/10 – Uitstekend

William, London

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our room was simple and exceptional - loved every second and a bloody good Bloody Mary
1 nacht verbleven in april 2024

8/10 – Goed

Alexander Antony

1 nacht verbleven in april 2024

10/10 – Uitstekend

Theodore

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great time at this hotel. I chose it mostly because I was familiar with the area having lived there in the past, so knew it was in a Goldilocks zone. Between both cathedrals, it offers easy access to Liverpool Lime Street, shopping areas and even the docks are not an unreasonable distance while being out of the way of the most lively parts of this side of the city centre. Royal Liverpool Philharmonic is right across the street, so if you’re into throwing stones, you could literally do just that and hit the front of the building. Personally, I’d stick to the proverbial stone’s throw which is exactly how far the Everyman Theatre is from this hotel. My room had an open plan bathroom, so there was a lot of space making it easy for one person to soak in the bath and another to enjoy a shower. The sleeping area was a good size, comfortable and clean. Staff there were really friendly and helpful, making sure I was comfortable and had everything I needed. This is definitely a hotel I would return to and recommend to anyone visiting Liverpool.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Barry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Andrew Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely night at the Hope Street Hotel Clean and modern building and lovely staff Breakfast was delicious
1 nacht verbleven in april 2024

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s close to the centre of a very vibrant city
1 nacht verbleven in april 2024

10/10 – Uitstekend

Keith

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hope Street Hotel is my favourite hotel in the UK. The hotel itself is lovely, however the staff (specifically Rosa) always make me feel welcomed back and take a genuine interest in how life and work are going. I could not recommend Hope Street Hotel higher.
1 nacht verbleven in april 2024

4/10 – Matig

Tudur

Reisde met partner
Hotel is really nice but room was small and shower was awful.
1 nacht verbleven in april 2024

6/10 – Redelijk

Ravi

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Good location. Nice hotel. Not so hospitable regarding early check in or late check out. (Within 30min). The pools are not part of the stay which was not clear booking on Expedia.
1 nacht verbleven in maart 2024
Reactie van Antoni op 30 mrt 2024
Dear, Ravi.Thank you for your feedback regarding your recent stay with us, here at Hope Street Hotel.We try our sincere best to accommodate early check-in's or late check outs, but they are subject to availability considering the busy periods. We advise getting in touch via reception, straight after making a reservation with us, just so we can prioritise requests such as late checkout or early check-in prior to arrival. We are hoping to see you soon once again! Kind Regards,AntoniSenior ReceptionistHope Street Hotel

4/10 – Matig

Joseph

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hope Street Hotel was probably one of my best hotel stays on any trip I’ve had in the last 5 years. The staff was extremely friendly, the room and service were near perfect, and the surrounding area provided so much to do. Highly recommend booking a room here if you plan on visiting Liverpool!
4 nachten verbleven in maart 2024
Reactie van Antoni op 30 mrt 2024
Dear, Joseph.Thank you for your kind words! We are thrilled to hear that you've enjoyed your recent stay with us, here at Hope Street Hotel.We are hoping to see you soon, once again!Kind Regards, Antoni JaskulaSenior Receptionist Hope Street Hotel

10/10 – Uitstekend

Niamh

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Tom

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location close enough to walk anywhere but far enough away from the noise of the city centre.
2 nachten verbleven in maart 2024
Reactie van William op 18 mrt 2024
Dear Tom,Thank you so much for taking the time to leave us such a wonderful review on Expedia! We're delighted to hear that you had a fantastic experience during your stay with us.We take great pride in our hotel's convenient location, and it's fantastic to know that it served you well during your visit. Your kind words about the peaceful ambiance away from the city center noise mean a lot to us. Providing a tranquil retreat amidst the hustle and bustle of the city is one of our top priorities.We sincerely appreciate your recommendation and are thrilled that you found everything to your satisfaction. Should your travels bring you back to the area, we'd be honored to welcome you once again for another memorable stay.Warm regards,

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel, beautiful view over Liverpool from our bedroom window. Excellent location for the Liverpool Phil- will definitely stay again.
1 nacht verbleven in maart 2024
Reactie van William op 18 mrt 2024
Dear Laura,Thank you so much for taking the time to leave us such a wonderful review on Expedia! We are thrilled to hear that you enjoyed your stay with us and that you found our hotel lovely, with a beautiful view over Liverpool from your bedroom window.We're also pleased to hear that our location was convenient for your visit to the Liverpool Philharmonic and that you're already considering staying with us again. We can't wait to welcome you back for another fantastic experience.If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,

10/10 – Uitstekend

Louise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful hotel. Food excellent. Staff very friendly and helpful. Going above and beyond! Would highly recommend.
1 nacht verbleven in maart 2024
Reactie van William op 14 mrt 2024
Dear Louise,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you found our hotel to be wonderful and that you enjoyed the excellent food we offer. Our staff works diligently to ensure that every guest feels welcome and supported throughout their stay, so it's incredibly rewarding to hear that they went above and beyond to make your visit memorable.Your recommendation means the world to us, and we sincerely appreciate your kind words. We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,

10/10 – Uitstekend

Julie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Another great stay at Hope Street Hotel.
1 nacht verbleven in maart 2024
Reactie van William op 13 mrt 2024
Dear Julie,Thank you so much for taking the time to share your experience with us on Expedia! We're absolutely delighted to hear that you had another great stay at Hope Street Hotel. We look forward to welcoming you back for another fantastic stay whenever your travels bring you to our area. If there's anything specific you'd like us to prepare for your next visit, please don't hesitate to let us know.Warm regards,

10/10 – Uitstekend

Lyndsey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van William op 13 mrt 2024
Dear Lyndsey,Thank you so much for taking the time to share your positive experience with us on Expedia! We're thrilled to hear that you had a fantastic stay at our hotel and that you rated us a perfect 5 out of 5. It's incredibly rewarding to know that we were able to meet and exceed your expectations.Your kind words mean the world to us and serve as a great motivation for our team to continue delivering exceptional service to all our guests. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,

8/10 – Goed

Nicole

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel. Room was nice and good facilities.
1 nacht verbleven in februari 2024
Reactie van William op 1 mrt 2024
Dear Nicole,Thank you very much for taking the time to share your feedback with us on Expedia. We are delighted to hear that you enjoyed your stay at our hotel and that you found our facilities to your liking.Your kind words serve as encouragement for us to continue striving for excellence in providing exceptional experiences for our guests. Should your travels bring you back to the area, we would be honored to welcome you again and ensure another enjoyable stay.Warm regards,

8/10 – Goed

Stephanie

1 nacht verbleven in februari 2024
Reactie van William op 1 mrt 2024
Dear Stephanie,Thank you for taking the time to leave a positive 8 out of 10 review for our hotel on hotels.com. We greatly appreciate your feedback and are thrilled to hear that you had a pleasant experience during your stay with us.Your satisfaction is our top priority, and we're delighted that you found your time at our hotel enjoyable. If there's anything specific that stood out to you or any suggestions you have for us to further improve, please don't hesitate to let us know.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another memorable stay in the future.Warm regards,

10/10 – Uitstekend

Ann, Preston

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
staff welcoming and helpful. will definitely stay here again
1 nacht verbleven in februari 2024
Reactie van William op 19 feb 2024
Dear Ann,Thank you so much for taking the time to share your wonderful experience with us on Expedia! We are delighted to hear that you found our staff welcoming and helpful during your stay. Your kind words truly motivate us to continue providing exceptional service to all our guests.We are thrilled to know that you had such a positive experience with us, and we can't wait to welcome you back for another memorable stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient and comfy
Super convenient for the Philharmonic across the road. Very comfortable, super size beds and in our room both a rainfall shower and separate bath. Only reason I haven't given 5 stars is I booked Studio room for the extra space and in the website images this should have included a sofa / chair which was the reason for paying extra even if it was only the 2 of us using the space. But we just had a big empty space instead. Just found that a bit odd. Needless to day we would stay here again and the location for what we needed made it perfect and we soon forgot about the missing furniture.
1 nacht verbleven in februari 2024
Reactie van William op 17 feb 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel conveniently located for your visit to the Philharmonic and that you enjoyed the comfort of our spacious beds and the amenities in your room.We sincerely apologize for any disappointment caused by the absence of the additional seating in your Studio room. Your feedback regarding this discrepancy in the room description is invaluable to us, and we will certainly review and update our online listings to ensure accuracy for future guests.Nevertheless, we're thrilled that you had an overall enjoyable stay and that our location met your needs perfectly. We appreciate your understanding and hope to have the pleasure of welcoming you back on your next visit to the area.Warm regards,

10/10 – Uitstekend

O

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would Recommend
Lovely Hotel, Great Situation, Friendly Staff, Comfy Bed
1 nacht verbleven in februari 2024
Reactie van William op 17 feb 2024
Thank you very much for taking the time to leave such a glowing review of our hotel on Hotels.com! We are thrilled to hear that you had such a wonderful experience during your stay with us.It's fantastic to know that you found our hotel lovely and enjoyed our convenient location. Our team takes great pride in providing exceptional service, so we are delighted that you found our staff friendly and accommodating.We understand the importance of a good night's sleep, and we're thrilled to hear that you found our beds to be comfortable.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely reception area and great hotel location for what we needed
1 nacht verbleven in februari 2024
Reactie van William op 17 feb 2024
Dear Andrew,Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you enjoyed your stay with us and that our reception area and hotel location met your needs perfectly. Your feedback means a lot to us and serves as great motivation for our team. We hope to have the pleasure of welcoming you back again in the future!Warm regards,

4/10 – Matig

Lyndsay

1 nacht verbleven in februari 2024
Reactie van William op 17 feb 2024
Dear Lyndsay,Thank you very much for taking the time to leave us a positive review on Hotels.com! We're delighted to hear that you had an enjoyable experience during your stay with us.Your feedback is invaluable to us as we continually strive to enhance our guests' experiences. If there's anything specific you particularly enjoyed or any suggestions for improvement you'd like to share, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back to our hotel in the near future.Warm regards,

8/10 – Goed

Daniel

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place, but the room wasn’t very functional and quite small. Love the area it’s in as it’s close to City Centre but far enough away to be safe and quiet.
3 nachten verbleven in februari 2024
Reactie van William op 16 feb 2024
Dear Daniel,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel to be in a lovely area, close to the City Centre yet offering a safe and quiet environment.While we're glad you enjoyed the location, we're sorry to hear that the room size and functionality didn't meet your expectations. Your feedback is invaluable to us as we continually strive to enhance our guests' experiences. We'll definitely take your comments into consideration for future improvements.We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay.Warm regards,

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service en comfort kamer
Great location.
Great location for Philharmonic Hall and the two Cathedrals! A visit to the philharmonic Pub is a must. Includes two restaurants and there are plenty of nearby eateries.
1 nacht verbleven in februari 2024
Reactie van William op 16 feb 2024
Dear Steve,Thank you so much for taking the time to share your fantastic review! We're thrilled to hear that you enjoyed your stay with us and that our location near the Philharmonic Hall and cathedrals added to your experience. We agree that a visit to the Philharmonic Pub is indeed a must, and we're delighted that you were able to explore the nearby eateries as well.We appreciate your kind words and hope to have the pleasure of welcoming you back soon for another memorable stay.Warm regards,

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hip and classic at the same time
Great amenities. Perfect location - plenty of shops and pubs within blocks and only a few more blocks walk to the main pedestrian areas. Shower is phenomenal.
2 nachten verbleven in februari 2024
Reactie van William op 16 feb 2024
Dear Sean,Thank you so much for taking the time to share your wonderful feedback with us on hotels.com! We are thrilled to hear that you enjoyed your stay and that our amenities met your expectations. Our team takes great pride in providing a comfortable and convenient experience for our guests.We're delighted that you found our location to be perfect for exploring the area, with shops, pubs, and pedestrian areas within easy reach. It's always our goal to ensure our guests have everything they need right at their fingertips.And we couldn't agree more about our showers - they truly are phenomenal! We're glad you appreciated this aspect of your stay.We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.Warm regards,

6/10 – Redelijk

Rachael

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van William op 16 feb 2024
Dear Rachel,Thank you so much for taking the time to leave such a positive review of our hotel! We're thrilled to hear that you had a fantastic experience during your stay with us. Delivering exceptional service and creating memorable moments for our guests is always our top priority, and it's truly rewarding to know that we succeeded in meeting your expectations.Your kind words mean a lot to us and serve as motivation for our team to continue striving for excellence in everything we do. We hope to have the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,

10/10 – Uitstekend

Graham

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, clean and stylish
1 nacht verbleven in februari 2024
Reactie van William op 16 feb 2024
Dear Graham,Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you found our hotel beautiful, clean, and stylish. Providing a comfortable and enjoyable experience for our guests is our top priority, and it's wonderful to know that we hit the mark during your stay. We truly appreciate your kind words and hope to welcome you back again soon!Warm regards,

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel with high standards
Had a good first stay at Hope Street Hotel. The hotel itself is well maintained, clean, warm and inviting. All the staff I encountered were very friendly and helpful. We left our luggage as it was too early to check in - this was an easy experience and I'd have no hesitation in staying again. I chose this hotel because of its poximity to Liu Shi - the Asian fusion restaurant just down the road at 60 Hope Street.
1 nacht verbleven in januari 2024
Reactie van William op 16 feb 2024
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that your first stay at Hope Street Hotel exceeded your expectations.Maintaining a clean, warm, and inviting atmosphere for our guests is always our top priority, so it's wonderful to know that you found our hotel well-maintained. Our team works hard to ensure that every guest feels welcomed and supported throughout their stay, so I'm delighted to hear that you encountered friendly and helpful staff members.I'm glad that our luggage storage service made your early arrival hassle-free. We aim to provide convenient solutions to make your experience as seamless as possible.It's fantastic to hear that our location near Liu Shi influenced your decision to stay with us. We're lucky to be surrounded by great dining options like Liu Shi, and we're thrilled that you enjoyed your culinary experience nearby.We truly appreciate your kind words and recommendation, and we can't wait to welcome you back for another wonderful stay at Hope Street Hotel.Warm regards,

8/10 – Goed

Shaun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van William op 16 feb 2024
Dear Shaun,Thank you very much for taking the time to rate our hotel with a 8 out of 10 on Hotels.com! We're thrilled to hear that you had such a positive experience during your stay with us.While we would have loved to hear more about what specifically made your stay exceptional, we understand that sometimes brevity speaks volumes. Your satisfaction is our top priority, and we hope to continue providing you with excellent service in the future.If you ever have any feedback or suggestions for how we can further improve our services, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay.Warm regards,

10/10 – Uitstekend

JANE

2 nachten verbleven in januari 2024
Reactie van William op 16 feb 2024
Dear Jane,Thank you very much for taking the time to rate our hotel with a perfect 10 out of 10 on Hotels.com! We're thrilled to hear that you had such a positive experience during your stay with us.While we would have loved to hear more about what specifically made your stay exceptional, we understand that sometimes brevity speaks volumes. Your satisfaction is our top priority, and we hope to continue providing you with excellent service in the future.If you ever have any feedback or suggestions for how we can further improve our services, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay.Warm regards,

10/10 – Uitstekend

John

1 nacht verbleven in januari 2024
Reactie van William op 16 feb 2024
Dear John, Thank you very much for taking the time to rate our hotel with a perfect 10 out of 10 on Hotels.com! We're thrilled to hear that you had such a positive experience during your stay with us.While we would have loved to hear more about what specifically made your stay exceptional, we understand that sometimes brevity speaks volumes. Your satisfaction is our top priority, and we hope to continue providing you with excellent service in the future.If you ever have any feedback or suggestions for how we can further improve our services, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay.Warm regards,

10/10 – Uitstekend

Yvonne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van William op 16 feb 2024
Dear Yvonne,Thank you very much for taking the time to rate our hotel with a perfect 10 out of 10 on Hotels.com! We're thrilled to hear that you had such a positive experience during your stay with us.While we would have loved to hear more about what specifically made your stay exceptional, we understand that sometimes brevity speaks volumes. Your satisfaction is our top priority, and we hope to continue providing you with excellent service in the future.If you ever have any feedback or suggestions for how we can further improve our services, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay.Warm regards,

10/10 – Uitstekend

Keigo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
部屋がとても清潔で、お風呂も大きくてとても過ごしやすかったです。部屋以外のフロアも統一感があり、とてもおしゃれです。 駅からの徒歩がややかかる点と、夜に歩くとやや怖いと感じる部分もありましたが、ビートルズが愛したパブが徒歩1分のところにあるなど、楽しめる点がとても多かったです。
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Henry

1 nacht verbleven in januari 2024
Reactie van William op 16 feb 2024
Dear Henry,Thank you very much for taking the time to rate our hotel with a perfect 10 out of 10 on Hotels.com! We're thrilled to hear that you had such a positive experience during your stay with us.While we would have loved to hear more about what specifically made your stay exceptional, we understand that sometimes brevity speaks volumes. Your satisfaction is our top priority, and we hope to continue providing you with excellent service in the future.If you ever have any feedback or suggestions for how we can further improve our services, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay.Warm regards,

10/10 – Uitstekend

lesley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel and good service
From the check in to the time we left the service was great. Well placed hotel and lovely breakfast cafe over the road
1 nacht verbleven in januari 2024
Reactie van William op 16 feb 2024
Dear Lesley,Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you enjoyed your stay with us from check-in to check-out. It's wonderful to know that you found our hotel well-placed and that you appreciated the lovely breakfast café nearby. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back again soon!Warm regards,

10/10 – Uitstekend

Ian

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had a lovely stay here. The rooms are a decent size with lovely views
1 nacht verbleven in januari 2024
Reactie van William op 16 feb 2024
Dear Ian,Thank you so much for taking the time to leave such a glowing review of our hotel! We're thrilled to hear that you had a lovely stay with us and that you enjoyed the comfort and views from your room. Providing exceptional experiences for our guests is our top priority, and it's always rewarding to receive such positive feedback.We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything more we can do to enhance your next stay, please don't hesitate to let us know.Warm regards,

10/10 – Uitstekend

Sarah

Zakenreiziger, Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van William op 16 feb 2024
Dear Sarah,Thank you so much for taking the time to leave such a positive review of our hotel on Expedia! We're thrilled to hear that you had a fantastic experience during your stay with us. Delivering exceptional service and creating memorable moments for our guests is always our top priority, and it's truly rewarding to know that we succeeded in meeting your expectations.Your kind words mean a lot to us and serve as motivation for our team to continue striving for excellence in everything we do. We hope to have the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,

10/10 – Uitstekend

kevin

Zakenreiziger
1 nacht verbleven in januari 2024
Reactie van William op 16 feb 2024
Dear Kevin,Thank you so much for taking the time to leave such a positive review of our hotel on Expedia! We're thrilled to hear that you had a fantastic experience during your stay with us. Delivering exceptional service and creating memorable moments for our guests is always our top priority, and it's truly rewarding to know that we succeeded in meeting your expectations.Your kind words mean a lot to us and serve as motivation for our team to continue striving for excellence in everything we do. We hope to have the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,

10/10 – Uitstekend

Kenny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I'd recommend this hotel to anyone looking for a quality experience and top class staff 👌
1 nacht verbleven in januari 2024
Reactie van William op 16 feb 2024
Dear Kenny,Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you had such a positive experience during your stay at our hotel. Providing top-notch service and ensuring our guests have a quality experience is always our top priority.Your recommendation means the world to us, and we truly appreciate your kind words about our staff. We strive to create memorable experiences for all our guests, and it's wonderful to know that we succeeded in exceeding your expectations.We hope to have the pleasure of welcoming you back again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
It was really busy when we checked in because it was New Years Eve and there was a big football game the following day. With that said, the staff worked hard and were very friendly they entire stay. The room was quiet and comfortable. Very quirky design inside, but in a really good way. Good location and walkable to so much. If I am in town to see another football game, I would definitely stay there. Their two restaurants were good as well.
2 nachten verbleven in december 2023
Reactie van William op 16 feb 2024
Dear Michael,Thank you so much for your glowing review! We're thrilled to hear that despite the busy New Year's Eve and the football game, you had a fantastic stay with us. We take pride in our friendly staff, comfortable rooms, and quirky design. It's wonderful to know that you found our location convenient and enjoyed dining at our restaurants. We can't wait to welcome you back next time you're in town for another football game!Warm regards,

4/10 – Matig

Helen

Positief: Netheid
Negatief: Personeel en service
2 nachten verbleven in januari 2024
Reactie van William op 16 feb 2024
Dear Helen,Thank you for taking the time to leave us a positive rating on Expedia! We're delighted to hear that you had a pleasant experience with us. Your feedback is valuable to us, and we appreciate your support.If there's anything specific you'd like to share about your stay or any suggestions for improvement, please feel free to reach out. We're always looking for ways to enhance our guests' experiences.We hope to have the pleasure of welcoming you back again soon!Best regards,