The staff here was really lovely. The hotel was very busy with a hockey tournament so lots of kids running around, which is fine. The staff made an effort to put our room in a quieter area and asked us multiple times how we were doing. Great hotel, very comfortable. My only complaint is that the blankets were thin. It was pretty cold outside (10 F) and snowing pretty hard and the heat was pretty loud. They may have extra blankets, we just didn't ask (it was pretty late). Otherwise, I'd stay here again!