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Beoordelingen van Village Hotel Wirral

3.5 out of 5
Village Hotel Wirral
Pool Lane, Bromborough, Wirral, England

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 419 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 341 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 132 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 64 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 44 van 1000 beoordelingen" "

8,2/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jack, Dwingeloo

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk gezellig hotel
Leuk en gezellig hotel met zwembad en sportgelegenheid. Super goed en lekker ontbijt. Nette kamers met mega tv op de kamers. Echt een aanrader om te verblijven.
2 nachten verbleven in november 2017

8/10 – Goed

Melissa

Reisde met partner
Great hotel would stay again
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Danny

1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Carrie

Reisde met familie
Negatief: Netheid
Unfortunately our room was not clean and had a terrible smell. The carpet was dirty and it just generally looked quite run down and in need of a freshen up. They couldn’t offer another room as all family rooms were booked so we never stayed. We have stayed in other Village Hotels which were great but I couldn’t say the same about this one.
1 nacht verbleven in april 2024

8/10 – Goed

Glyn, Abingdon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Lee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable
1 nacht verbleven in april 2024

10/10 – Uitstekend

Varun Deo

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good hotel for short and long stay
1 nacht verbleven in april 2024

8/10 – Goed

Amber

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Justin, Solihull

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel.
1 nacht verbleven in maart 2024
Reactie van Village Hotel Wirral op 30 mrt 2024
Thank you very much and hope to welcome you back soon.

10/10 – Uitstekend

Emily

1 nacht verbleven in maart 2024

6/10 – Redelijk

Mark

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel, room not to clean, To begin
Great Hotel with a good bar and food, friendly staff and a great gym. The cleanliness of my room wasnt to good. The small shelf behind the headboard of the bed was thick with dust and dirt. The edging in the bathroom below the mirror was thick with dust and dirt. The skirting boards was very dusty.
Bathroom edges
Behind headboard
7 nachten verbleven in februari 2024
Reactie van Village Hotel Wirral op 12 mrt 2024
Thank you very much for your review and I was pleased to read you enjoyed some aspects of your stay and your feedback has also been very useful to investigate with my teams.

10/10 – Uitstekend

Mark

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I live in london and to go to Liverpool it has to be planned If i had the money and and time i be in hotel every week Thank you to the night check in team made me and my family very welcome even it was 12 midnight when we arrived i hope to see you soon
2 nachten verbleven in februari 2024
Reactie van Village Hotel Wirral op 12 mrt 2024
Thank you for a great review and hope to welcome you back soon.

2/10 – Ontzettend slecht

Nicole

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Deimante

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place to stay.
1 nacht verbleven in januari 2024
Reactie van Village Hotel Wirral op 18 jan 2024
Thank you for your review and hope to welcome you back soon.

6/10 – Redelijk

Deborah

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Nice stay, everything was as ypu would expect. The o ly tbing that was a let down was the bar maid that served us our drinks totally didn't want to be there. She was unhelpful and the only time she used any manners was when she was taking our money. L
2 nachten verbleven in december 2023
Reactie van Village Hotel Wirral op 5 jan 2024
Thank you for your review and feedback which is not a usual comment we receive about our team. We still hope you enjoyed other aspects of your stay.

10/10 – Uitstekend

Kerry

Positief: Netheid, personeel en service
Enjoyed our stay, however stood on a very small slither of glass in the swimming pool which made my toe bleed. Staff did get me a plaster, they reassured me they check in the pool later.
1 nacht verbleven in december 2023
Reactie van Village Hotel Wirral op 5 jan 2024
Thank you for your review and I hope to welcome you back soon. Sorry to hear about the cut, which I hoped healed promptly.

2/10 – Ontzettend slecht

Neil

1 nacht verbleven in december 2023

8/10 – Goed

Lucy

1 nacht verbleven in december 2023

8/10 – Goed

Isaac

1 nacht verbleven in november 2023

10/10 – Uitstekend

Arron

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Comfy great atmosphere and friendly staff
1 nacht verbleven in november 2023
Reactie van Village Hotel Wirral op 21 nov 2023
Thank you for a great review and we hope to welcome you back very soon.

10/10 – Uitstekend

Gerard

1 nacht verbleven in november 2023

6/10 – Redelijk

Chi Shing

Reisde met partner
Positief: Personeel en service
A Starbucks and a Pub downstairs, very convenient. Room without safety box.
1 nacht verbleven in november 2023
Reactie van Village Hotel Wirral op 21 nov 2023
It seems that you enjoyed some aspects of your stay but we are sorry our rooms do not provide safes, which is very common unless you select a premium property.

10/10 – Uitstekend

Jason

1 nacht verbleven in november 2023

6/10 – Redelijk

Chris

Positief: Personeel en service, comfort kamer
Mixed feelings
Rooms nice...Bathroom was a bit scruffy. Reception area was nice with good facilities and nice staff. V
1 nacht verbleven in november 2023
Reactie van Village Hotel Wirral op 11 nov 2023
We are sorry to hear you stay was not as you had hoped on this occasion, but thank you for highlighting our team.

10/10 – Uitstekend

Mathew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

10/10 – Uitstekend

Paul

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

H

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Lovely hotel, great facilities, lovely food but most importantly amazing staff. They go above and beyond to make you feel welcome and really special during your stay.
1 nacht verbleven in oktober 2023
Reactie van Village Hotel Wirral op 1 nov 2023
What a great review, thank you. We will look forward to welcoming you back again soon.

10/10 – Uitstekend

Jan

Reisde met een groep
What a lovely place to stay staff were so friendly. Rooms were modern and spotlessly clean. Good food and also a Starbucks on sight.will definitely be visiting again.
1 nacht verbleven in oktober 2023
Reactie van Village Hotel Wirral op 1 nov 2023
Thank you for the great review and we hope to welcome you back again soon.

10/10 – Uitstekend

James

1 nacht verbleven in oktober 2023

8/10 – Goed

Jonathan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

John

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything as advertised, excellent family room, good facilities, would recommend and will revisit.
2 nachten verbleven in oktober 2023
Reactie van Village Hotel Wirral op 31 okt 2023
Thank you for a great review and we hope to welcome you back very soon.

10/10 – Uitstekend

John

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
comfortable hotel, but it's the staff who make it!
Great stay as ever, lovely staff, thanks for the chats to Sally, Nikki and Louie on front desk, and special shout out to Julie at breakfast F&B for remembering why we were last there and giving us a big hug when she found out we were back for the funeral. Love that the staff go that extra step and are friendly x
2 nachten verbleven in oktober 2023
Reactie van Village Hotel Wirral op 21 okt 2023
Thank you for a great review and highlighting some of our great team. We hope to welcome you back again very soon.

10/10 – Uitstekend

Gabriele

1 nacht verbleven in oktober 2023

8/10 – Goed

Robert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff friendly . No drinking glasses in room.
1 nacht verbleven in oktober 2023
Reactie van Village Hotel Wirral op 21 okt 2023
Thank you for your feedback and we choose not to supply glass in rooms as a safety measure but we are more than happy to supply them on request. Thank you for highlighting our great team and hope to welcome you back soon.

10/10 – Uitstekend

Sophia

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Debbie

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Fatema

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Steven

3 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Paul

2 nachten verbleven in september 2023

10/10 – Uitstekend

T

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

8/10 – Goed

Jonathan

Zakenreiziger
Positief: Personeel en service
1 nacht verbleven in september 2023

10/10 – Uitstekend

William

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay was really good the hotel had really good gym and other facilities
1 nacht verbleven in september 2023
Reactie van Village Hotel Wirral op 20 sep 2023
Thank you for your review and I hope to welcome you back soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, comfort kamer
Carpet renewal 😊
Hi. My family stay in Village Hotel was brilliant as it was back in July and hopefully it will be again in December with my 5 friends. Sally and Nicky are so helpful as was another lady who asked me if I needed to put my milk in a fridge to keep it cold as my room might be too warm for it. As I said I’m due to go back on 2nd December with my 5 Fussy friends, lovely friends they are, but I know they will love the hotel but not the carpet. I’m afraid it’s time for village hotel to get wooden floors or tiles down as the carpet in our room this time and the last time we’re badly stained and it really takes away from the cleanliness of the rest of our room and the hotel, which is lovely as is the service and food. Please consider this idea. It may be expensive but I’m sure easier to clean and healthier for guests. We had a lovely time on our trip thank you Village Hotel. Kind regards. Marian Dunne p.s sorry I have no photo. Room 227 possibly someone’s spray tan
2 nachten verbleven in september 2023
Reactie van Village Hotel Wirral op 20 sep 2023
Thank you for your review and I was pleased to read overall you enjoyed your stay with us. It appears on inspection someone has caused a little damage on our carpet and we have already started the process of getting this replaced. Look forward to welcoming you back in December.

6/10 – Redelijk

Daren

Positief: Personeel en service, comfort kamer
Negatief: Netheid
Very disappointed with the room as it stank of cigarette
1 nacht verbleven in september 2023
Reactie van Village Hotel Wirral op 20 sep 2023
We are sorry to hear this and we would have been more than happy to relocate your room if we were made aware. Please be assured this is not the usual experience we provide for our guests.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really enjoyable stay at The Village. Staff were excellent and very welcoming, Evening meal was excellent and a surprise upgrade to a family room was much appreciated. Booked again for my next trip to The Wirral next week.
1 nacht verbleven in september 2023
Reactie van Village Hotel Wirral op 17 sep 2023
Thank you for a great review and we will look forward to welcoming you back again soon.

6/10 – Redelijk

Anthony

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

8/10 – Goed

Duncan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were excellent with a smooth and quick check-in and check-out process. Our “club” room was superb - spacious with a very comfortable bed and very large tv. The only slight disappointment was the breakfast, which was being cleared away at 9.30am. This seems too early for non-business guests and was affecting a few other guests too. Continental breakfast was good, the cooked breakfast was ok, but not exactly inspiring. Car parking was a bit confusing - we nearly paid the £5 per day charge, but on check-in were told it didn’t apply during the particular times we were at the hotel
1 nacht verbleven in september 2023
Reactie van Village Hotel Wirral op 14 sep 2023
Thank you for your review and I am pleased overall you enjoyed your stay with us, but I will be sure to look into your feedback in further detail. Hope to welcome you back soon.

8/10 – Goed

Andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good clean hotel
1 nacht verbleven in september 2023
Reactie van Village Hotel Wirral op 14 sep 2023
Thank you for your review.

8/10 – Goed

Karen E

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Village Hotel, Bromborough
The Village Hotel in Bromborough is very good. Even though the booking in system wasn’t working properly when we arrived the staff took everything in their stride. The breakfast was very nice each day. The only incredibly minor things I’d mention were that the rooms were quite dark and the bathrooms could do with better lights. Applying makeup or having a shave wasn’t made easy. We didn’t have to pay for parking but that wasn’t very clear upon arrival. Be prepared for lots of mirrors too! All in all we had a lovely stay. The staff were very friendly, especially the ladies looking after the breakfast sitting.
2 nachten verbleven in september 2023
Reactie van Village Hotel Wirral op 17 sep 2023
Thank you for your review and I am pleased overall you enjoyed most aspects of your stay. Thank you also for highlighting our great team and please keep in mind we do have a variety of rooms available so be sure to request a room that suits your needs if you hopefully return.