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Beoordelingen van Club Quarters Hotel, St. Paul's

4 out of 5
Club Quarters Hotel, St. Paul's
24 Ludgate Hill, London, England

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 412 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 301 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 156 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 77 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 59 van 1005 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,4/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

RB

1 nacht verbleven in mei 2023

8/10 – Goed

johnny

Reisde met partner
Positief: Voorzieningen
Little old
1 nacht verbleven in april 2024

8/10 – Goed

Warren

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice, clean and tidy, staff weee friendly and welcoming.
1 nacht verbleven in april 2024

10/10 – Uitstekend

heidi

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very enjoyable stay
2 nachten verbleven in april 2024

8/10 – Goed

Hernan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy bien ubicado, solamente tiene un tema y es que el agua sale muchas veces sin presión de la ducha.
3 nachten verbleven in april 2024
Reactie van FD op 22 apr 2024
Thank you for your feedback. We apologise for the inconvenience caused during your recent stay due to the shower pressure. Your comments will be shared and the issues addressed by our team.Kind regards,The CQ St. Paul's team

8/10 – Goed

Keneisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van FD op 17 apr 2024
Thank you for your review. We are glad you had an overall positive stay with us.We look forward to welcoming you back soon.Kind regards,The CQ St. Paul's team

10/10 – Uitstekend

Fredrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
6 nachten verbleven in april 2024
Reactie van FD op 17 apr 2024
Thank you for your feedback. We are glad you had a pleasant stay with us.We look forward to welcoming you back soon.Kind regards,The CQ St. Paul's team

10/10 – Uitstekend

Treena

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to great attractions Staff very attentive and quick to help
6 nachten verbleven in april 2024
Reactie van FD op 17 apr 2024
Thank you for your feedback. We are glad you had a pleasant stay with us. We look forward to welcoming you back soon.Kind regards,The CQ St. Paul's team

10/10 – Uitstekend

Paul, Rochester

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Good food and drink very close. Easy walk to tube station. Very nice room, helpfu, l courteous staff. Will stay there next time.
7 nachten verbleven in maart 2024
Reactie van FD op 17 apr 2024
Thank you for your feedback. We are glad you had a pleasant stay with us.We look forward to welcoming you back soon.Kind regards,The CQ St. Paul's team

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay in London and a good experience with the staff. Had a problem with the shower and it took a few days to sort it out which is the only reason I did not rate them a 5. We would stay here again.
3 nachten verbleven in maart 2024
Reactie van FD op 17 apr 2024
Thank you for your feedback. We are glad you had an overall positive experience. Please accept our apologies for any inconvenience caused during your stay.We look forward to welcoming you back soon.Kind regards,The CQ St. Paul's team

6/10 – Redelijk

Tessa

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
This was a very convenient property in a lovely area with a very helpful and kind staff. Requests were always dealt with within minutes and upon check in the room seemed clean. The main issue was with housekeeping. They don’t come unless requested and even when full service was requested they came and picked up dirty towels off the floor and hung them back up without changing them, all garbage was left after full service house keeping and the dish wares were not washed despite there being no dishwashing liquid in the room. The biggest issue I have is my daughter is now being treated for a rash that we suspect to be from the pull out bed. This is a real shame because the hotel itself was otherwise really good and seems to be newly renovated. Please look at housekeeping practices and improve on this a bit and it will be 5 star
5 nachten verbleven in maart 2024
Reactie van FD op 17 apr 2024
Thank you for taking the time to share your recent experience. Please accept our apologies for the inconvenience caused due to some shortfall in service. We will focus on the issues highlighted in order to provide an improved experience to all our future guests. We hope to welcome you back soon.Kind regards,The CQ St. Paul's team

8/10 – Goed

Melissa

Reisde met familie
Positief: Netheid, personeel en service
We had a sink drain that did not drain, the stopper was broken. The pull out mattress in chair/bed was old. I saw updates were coming. I would very much look forward to the updates. The staff did not inform us of lounge with snacks/drinks in there and that would have been nice. I found it on last day.
3 nachten verbleven in maart 2024
Reactie van FD op 17 apr 2024
Thank you for your feedback. We are, in fact, in the final stages of the refurbishment process and this is due to be complete very soon.Please accept our apologies for the inconvenience caused during your stay. We look forward to welcoming you back soon.Kind regards,The CQ St. Paul's team

8/10 – Goed

Julian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van FD op 18 apr 2024
Thank you for your feedback. We are glad you had an overall pleasant stay with us.We look forward to welcoming you back soonKind regards,The CQ St. Paul's team

6/10 – Redelijk

CHRISTOPHER

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
For the price it was fine, the bed and pillows were comfy, the bathroom was clean, check in on the tablet was rapid. On the downside, the carpets and walls need deep cleaning and painting, the smell of industrial cleaner in the corridors wasnt nice and the air con didn't work so they gave me a radiator. So.... ok.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

SURJ

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

6/10 – Redelijk

Keneisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Surroundings
3 nachten verbleven in maart 2024

8/10 – Goed

Zulaika

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We felt safe and comfortable during our stay at CQ St.Paul’s. It is a well positioned and comfortable hotel with kind, helpful and friendly staff. We had our best sleep in a hotel, the beds are comfortable, the linen is fresh and the pillows are perfect. The rooms are spacious, with good sized, clean bathrooms.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Dimitris

1 nacht verbleven in maart 2024
Reactie van FD op 18 apr 2024
Thank you for your feedback. We are glad you had a pleasant stay with us.We look forward to welcoming you back soonKind regards,The CQ St. Paul's team

10/10 – Uitstekend

Andrea

1 nacht verbleven in januari 2024

6/10 – Redelijk

Phil

1 nacht verbleven in januari 2024
Reactie van JD op 13 feb 2024
Thank you for your feedbackPlease accept our apologies for any inconvenience caused.We hope to see you again soonKind regardsThe CQ St Paul’s team

10/10 – Uitstekend

Ertan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service hotel
Very nearby St. Paul Underground station and great.location to each famous place of London. Very kind lobby srrvice and house keeping and many nice restaurants nearby hotel. Biz trip and good to stay this hotle and come to stay again in Feb.
6 nachten verbleven in januari 2024
Reactie van MB op 6 feb 2024
Thank you for your feedback, we are pleasant to know that our hotel met your standards. We look forward to see you again.Kind regards,CQ team

10/10 – Uitstekend

??

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice location
6 nachten verbleven in januari 2024
Reactie van JD op 25 jan 2024
Thank you for your feedback.We are glad you had a great stay with us we hope to welcome you back soon.Best regards,FD

8/10 – Goed

Martin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
Great location for a reasonably priced hotel room. Looks like it’s had a recent makeover as well which is good. Self-service check-in is a pretty seamless process and there are people on hand if you get stuck
1 nacht verbleven in januari 2024
Reactie van TA op 22 jan 2024
Dear guest, Thank you for your feedback. We are pleased to hear you enjoyed your stay with us and we hope to see you again!Kind Regrads,St Pauls CQ

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour horrible. La chambré etait bruyante et non équipée d’un frigo. En raison d’une panne du chauffage, j’ai du changer de chambre. La température de l’eau n’atteint pas une chaleur satisfaisante lorsqu’on prend une douche.
2 nachten verbleven in januari 2024
Reactie van JD op 19 jan 2024
It appears you had a negative experience on your recent stay with us. We are sorry to hear that, please accept our apologies for any inconvenience caused.We hope to see you again soonKind regardsThe CQ St Paul’s team

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
First and last stay at this rundown hotel. I would struggle to award it 2 stars...
1 nacht verbleven in januari 2024
Reactie van JD op 12 jan 2024
It appears you had a negative experience on your recent stay with us. We are sorry to hear that, please accept our apologies for any inconvenience caused.We hope to see you again soonKind regardsThe CQ St Paul’s team

8/10 – Goed

Kelsey

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Pros: Room Comfort: The bed and pillows are comfortable, the room is spacious, good ventilation, and sufficient lighting. Cleanliness: Clean and tidy. Convenience of transportation: 5 minutes to the station. Additional services: Free coffee and water in the lobby, free self-service washing machine and dryer with laundry detergent provided. However, there is only one self-service washing machine and dryer available. Luggage storage is available. Cons: Room soundproofing: Very poor soundproofing, there is a nearby church with loud bells. Room temperature: The room is relatively hot, there is no air conditioning.
Reactie van JD op 12 jan 2024
Thank you for your feedback. We are glad you had an overall positive experience.We look forward to welcoming you back soonKind regardsThe CQ St Paul’s team

4/10 – Matig

Essam

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There is no window and need more cleaning. The breakfast is plain and cold The only thing is good about this hotel is convenient and walkable distance to everything I have been traveling around the world but never seen something like this.
4 nachten verbleven in december 2023
Reactie van JD op 9 jan 2024
Thank you for your feedbackPlease accept our apologies for any inconvenience caused.We hope to see you again soonKind regardsThe CQ St Paul’s team

8/10 – Goed

Hiba

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very welcoming and helpful, Rooms were clean. The area was good, some places were walkable but we mostly relied on public transportation, which was very easy to navigate. Would recommend!
4 nachten verbleven in december 2023
Reactie van JD op 4 jan 2024
Thank you for your feedback. We are glad you had an overall positive experience.We look forward to welcoming you back soonKind regardsThe CQ St Paul’s team

10/10 – Uitstekend

Tanya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hotel and great location!
1 nacht verbleven in december 2023
Reactie van JD op 4 jan 2024
Thank you for your feedback.We are glad you had an amazing stay with us at our hotel in St Pauls.We hope to welcome you back very soon!Regards, FD

4/10 – Matig

Ethan

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
3 nachten verbleven in december 2023
Reactie van JD op 4 jan 2024
Thank you for your rating we are glad you had a good stay with us at our hotel.We hope to welcome you in the future!Best regards, FD

6/10 – Redelijk

Usama

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Good location but the hotels is dated and needs uplifting.
1 nacht verbleven in december 2023
Reactie van JD op 4 jan 2024
Thank you for your feedback. We are glad you had a pleasant stay with us.We are working on different fronts to improve the product and services we provide and are in the final design stages of our refurbishment which has already started.We look forward to welcoming you back soonKind regardsThe CQ St Paul’s team

4/10 – Matig

Samuel

1 nacht verbleven in december 2023
Reactie van JD op 17 jan 2024
Thank you for your feedback.It appears you did not enjoy your stay with us, we apologise for any inconvienience caused.Best regards, FD

10/10 – Uitstekend

Heather L.

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We always enjoy our CQ stays from NYC to London!
2 nachten verbleven in december 2023
Reactie van JD op 4 jan 2024
Thank you for your feedback, we are glad you had enjoyed your stay with us in St Pauls London.We hope to welcome you back to Club Quarters!Regards, FD

10/10 – Uitstekend

Omar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente atención con disposición de atender satisfactoriamente al cliente
6 nachten verbleven in september 2023
Reactie van JD op 4 jan 2024
Thank you for your feedback we are glad to hear that you had a great stay with us.We hope to welcome you back in the future!Regards, FD

2/10 – Ontzettend slecht

Zohaib

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel is very outdated, the furniture is very old. The bathroom needs a good clean, the shower in particular. The mattress was terrible to sleep on, no actual support, the pillow covers are way too small for the pillows, definitely needs change. The towels are paper thin and need to be changed. Only one hand towel give for a double room , not sure how that works. The carpet needs to be changed so do the curtains. This hotel is advertised as a 4 starts, unfortunately i would not give it even 2 starts ! Dirty, outdated carpet but no slippers provided ? or bathrobes for a 4 stars hotel in center London ? Self checking and checkout provided, really didn't see the point in upgrading to such a system when the hotel does not get the basics right. Very disappointing stay and never again.
1 nacht verbleven in december 2023
Reactie van CQ ST Pauls op 20 dec 2023
hello Zohaib,thank you for your review, we apologise for not meeting your expectations this time. We are currently undergoing full refurbishment and refreshing all our rooms. We will be able allocate our guests in a newly refurbished rooms for outmost experience. We appreciate your comments, and rest assured we are working hard towards many improvements.kind regardsClub Quarters St Pauls

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van JD op 4 jan 2024
Thank you for your rating.We hope you plan to stay with us at Club Quarters in the future.Regards, FD

10/10 – Uitstekend

Max

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van JD op 4 jan 2024
Thank you for your rating.We hope to welcome you back to our hotels in the future.Regards, FD

4/10 – Matig

Deborah

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van JD op 4 jan 2024
Thank you for your feedback. We are glad you had an overall positive experience.We look forward to welcoming you back soonKind regardsThe CQ St Paul’s team

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Close to my office. But feels old and looks like requires an remodel.
1 nacht verbleven in december 2023
Reactie van JD op 4 jan 2024
Thank you for your feedback. We are glad you had an overall positive experience.We look forward to welcoming you back soonKind regardsThe CQ St Paul’s team

10/10 – Uitstekend

Jennifer, Phoenix

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a very nice hotel for both tourists and business travels alike. The rooms are reasonably sized and very comfortable. The property provides refillable water bottles and filtered water on every floor, which is a nice feature when traveling so you can stay hydrated and not buy a ton of water bottles to carry around while sightseeing. The main floor lounge offers a nice selection of coffees and teas, a business work area with a printer and USB ports. T
2 nachten verbleven in november 2023
Reactie van JD op 4 jan 2024
Thank you for your feedback.We are glad you ha agreat stay with us and the experience we have to offer to our guests.We hope to welcome you back in the future.Regards, FD

2/10 – Ontzettend slecht

Paul

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just don't
The most terrible nights stay in a hotel in years!at 2am water tank near my room 444 filled with a screaming sound and it promptly did it at 4am. The air-conditioning takes 10 minutes to switch off and is really noisy
1 nacht verbleven in december 2023
Reactie van JD op 4 jan 2024
Thank you for your feedback. We are sorry to hear that the A/C was not working properly Please accept our apologies for any inconvenience caused.We hope to see you again soonKind regardsThe CQ St Paul’s team

6/10 – Redelijk

Hannes

Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van JD op 4 jan 2024
It appears you had a negative experience on your recent stay with us. We are sorry to hear that, please accept our apologies for any inconvenience caused.We hope to see you again soonKind regardsThe CQ St Paul’s team

10/10 – Uitstekend

Lois Anne

Positief: Netheid, personeel en service
Great location
2 nachten verbleven in december 2023
Reactie van JD op 4 jan 2024
Thank you for your feedback. We are glad you had a pleasant stay with us.We look forward to welcoming you back soonKind regardsThe CQ St Paul’s team

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First time in London
Nice simple hotel, great location and close to most tourist spots.. public transport nearby, bus, trains, hootbus,
2 nachten verbleven in december 2023
Reactie van JD op 4 jan 2024
Thank you for your feedback. We are glad you had an overall positive experience.We look forward to welcoming you back soonKind regardsThe CQ St Paul’s team

10/10 – Uitstekend

Kaitlyn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the location! Also loved the refillable water stations
5 nachten verbleven in september 2023
Reactie van JD op 4 jan 2024
Thank you for your feedback. We are glad you had a pleasant stay with us.We look forward to welcoming you back soonKind regardsThe CQ St Paul’s team

2/10 – Ontzettend slecht

robert

2 nachten verbleven in november 2023
Reactie van JD op 4 jan 2024
It appears you had a negative experience on your recent stay with us. We are sorry to hear that, please accept our apologies for any inconvenience caused.We hope to see you again soonKind regardsThe CQ St Paul’s team

6/10 – Redelijk

Kanja

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
God seng, varm dyne og gode puter. Minus var at vi må gi beskjed før halv elleve om vi ønsker rengjøring på rommet. Men dem tok som dem kalle rask rengjøring, som å kaste søppel og bytting av håndklær om det trengtes. Ellers rask med å fikse ting, ene lampen på rommet fungerte ikke. Ble fikset dagen etter. Dusjen var vanskelig. Måtte bruke makt for å sette over til dusjing. Ingen styrke på vann, en styrke. Veldig lytt, merket veldig fort at vi fikk naboer.
4 nachten verbleven in november 2023
Reactie van JD op 4 jan 2024
It appears you had a negative experience on your recent stay with us. We are sorry to hear that, please accept our apologies for any inconvenience caused.We hope to see you again soonKind regardsThe CQ St Paul’s team

8/10 – Goed

Adrian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel and in general the staff were good, just breakfast a bit slow. Not the hotels fault but i wish i knew beforehand that yiu can hear St Pauls bells chiming 4x an hour
1 nacht verbleven in november 2023
Reactie van JD op 4 jan 2024
Thank you for your feedback. We are glad you had an overall positive experience.We look forward to welcoming you back soonKind regardsThe CQ St Paul’s team

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
2 nachten verbleven in november 2023
Reactie van JD op 4 jan 2024
Thank you for your feedback. We are glad you had an overall positive experience.We look forward to welcoming you back soonKind regardsThe CQ St Paul’s team

8/10 – Goed

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr nettes Hotel in guter Lage! Top Erreichbarkeit mit der U-Bahn und direkt an einer Hop on Hopp of Haltestelle!
2 nachten verbleven in november 2023
Reactie van JD op 4 jan 2024
Thank you for your feedback. We are glad you had an overall positive experience.We look forward to welcoming you back soonKind regardsThe CQ St Paul’s team