Dear Guest, We very much appreciate your comments regarding your stay at the The Gem, and for taking the time to complete a guest survey. It is always a pleasure to receive such positive feedback, and we will share your comments with our team. We are so pleased to learn that everything exceeded your expectations and you went home with many special memories. Thank you again for sharing your experience, and we look forward to welcoming you back to The Gem very soon.Kind regards,Guest Relations Team.

Dear Guest, Thank you for your review of your stay at the Gem Hotels. We are very pleased to read your positive feedback about your experience and are delighted that you enjoyed your stay with us in our nice and quite location, also pleased that you found our staffs pleasant and friendly - we shall share your appraisals to all our team members. Thank you for sharing your experience and we hope to serve you soon in the future.Kind regards,Guest Relations Team.

Dear Guest, Thank you very much for taking the time to share this review of your experience at our hotel! Our team here at Gem Hotel is committed to providing high-quality customer service and we're thrilled to hear that we made a good impression on you, and we will make sure to share your thoughts with our hard working team. We are also truly lucky to be situated in such an enviable location with Restaurants and shopping nearby that makes our guest convenient. Thank you for sharing your experience and we hope to serve you soon.Kind regards,Gem Guest Relations Team.

Dear Guest, Thank you for taking the time to complete our online review following your recent stay at the Grange Fitzrovia Hotel. We are sorry that you were disappointed with your stay and regret that you were apparently inconvenienced by other inconsiderate guests during your stay. Please accept our apologies for any inconvenience which may have been caused. All your comments have been taken on board and we will do our best to improve on them. We hope that you will consider staying on another occasion or in one of our other hotels when we hope that you will be fully satisfied. Kind Regards Grange Hotels Marketing Team

Dear Guest, Thank you for your review - we are delighted that you enjoyed your stay and that your expectations were fully satisfied. We hope you will return again soon. Kind Regards Grange Hotels Marketing Team

Dear Guest, Thank you for your lovely, very comprehensive review - we are delighted that you enjoyed your stay and that your expectations were fully satisfied. We hope you will return again soon. Kind Regards, Grange Hotels Marketing Team

Dear Jeroen, Thank you for your glowing review of Grange Fitzrovia Hotel London, we are delighted that you enjoyed a great stay in our beautifully appointed hotel with exceptional guest services throughout. We hope that we will have the pleasure of welcoming you on your next visit to London. Kind Regards Grange Hotels Marketing Team

Dear Guest, Thank you for letting us know you had a great stay through your full score - we love hearing from our guests and feedback such as yours will be sure to put some smiles on faces! We hope to welcome you back soon!Warm regards,Guest Relations Team.

Dear Guest, Thank You for your for your stay with us at the Gem Hotel and we are pleased that you had a great stay. We would like to tell you that our doors are always open to you in the future.Warm regards,Guest Relations Team.

Dear Guest, Thank you for your review and we are incredibly grateful that you took the time out to leave us this note. Our Hotel values put customer satisfaction as top priority and we are committed to our customers and we are extremely grateful for your full positive score. Its customers like you that make our job wonderful! We look forward to serving you again.Kind regards,Guest Relations Team.

Dear Guest, Thank you for reviewing us after your stay with us and we love hearing feedback such as yours. It is wonderful to see you found our team friendly and helpful and glad that you enjoyed our location and clean property. We hope you had a fab time exploring London! We look forward to welcoming you back in future.Kind regards,Guest Relations Team.

Dear Guest, We very much appreciate you taking the time to complete a guest survey and it is always a pleasure to receive a positive full score. We look forward to welcoming you back to stay with us very soon.Warm regards,Guest Relations Team.

Dear Guest, Thank you for taking the time to complete our online review following your recent stay at the Fitzrovia Hotel. We are delighted that you enjoyed your stay overall and thank you for your additional comment about the room and its decor, which have been noted and passed to the relevant team for future improvements. We very much look forward to welcoming you again at our hotels. Kind regards, Guest Relations Team

Dear Guest,Thank you very much for having taken the time to share this lovely review following your recent stay with us. We are delighted to see that the service provided by the team contributed to an enjoyable experience, and hope to have the pleasure of welcoming you back again in the not too distant future.Warm regards,Guest Relations Team

Dear Guest, Thank you for your detailed review after your stay with us and its our pleasure to serve you the best whilst you staying with us. We take pride in our location, and we're glad you appreciated the proximity to public transportation and shopping. We're thrilled that our team could enhance your stay and that you found our hospitality excellent and accommodating - we shall share your comments with our team. Thank you again for sharing your experience and we very much look forward to warmly welcoming you back again.Kind regards,Guest Relations Team.

Dear Guest, Thank you for your kind words after your recent stay at Fitzrovia Hotel. We are very happy to hear that you enjoyed your stay with us and would be happy to welcome you back to our hotel soon! Kind regards,Guest Relations Team

Dear Guest, Thank you for your positive score after your stay at the Gem Hotels. We hope that your experience and time with us was enjoyable. We would like to warmly welcome you to the Gem in near future.Kind regards,Guest Relations Team.

Dear Guest, Thank you very much for taking the time to share this review of your experience at our hotel! Our team here at Gem Hotel is committed to providing high-quality customer service and we're thrilled to hear that we made a good impression on you. We are also truly lucky to be situated in such an enviable location with a direct access to tube stations and most of the surrounding attractions. Its also a great pleasure knowing that you found us clean and comfortable- which will be shared with our team for keep doing what they are doing. Thank you for staying with us; there is no better compliment than a return visit.Warm regards,Gem Guest Relations Team.

Dear Guest, We very much appreciate you taking the time to complete a guest survey and it is always a pleasure to receive a positive full score. We look forward to welcoming you back to stay with us very soon.Kind regards,Guest Relations Team.

Dear Guest, Thank you for sharing your mixed experience after your stay with us at Fitzrovia Hotel and we are disappointed to learn that you are not happy with your stay because of the noisy room. We sincerely apologize for the inconvenience and discomfort caused and we will use your comments to retrain our staff to avoid future occurrence. In regards to the size of the room, we just want to let you know that the hotel has different type of rooms available and their size and design vary from room to room. We are always happy to receive any request or preferences from our guests and we will always try as much as we can to meet all of them, but unfortunately we are sorry we are not able to meet your preferences. We hope that you will consider staying with us on another occasion at… or at our other Gem properties, when we hope that you will be fully satisfied.Kind regards, Guest Relations Team

Dear Guest, Thank You for your positive full score for your stay with us at the Fitzrovia Hotel and we are pleased that you had a great stay. We would like to tell you that our doors are always open to you in the future.Warm regards,Guest Relations Team.

Dear Guest, Thank you for review and we are so happy to see your 10/10 score and we are glad that your Gem experience did not disappoint and you returned home with many happy memories of your time with us. We hope to serve you soon in the future.Kind regards,Guest Relations Team.

Dear Guest, Thank you for your kind feedback after your recent stay at Fitzrovia Hotel. We are very happy that you enjoyed your stay with us. We appreciate your feedback about the bar, which will be taken on board for improvements. We very much look forward to welcoming you again to our hotel.Kind regards,Guest Relations Team

Dear Guest, Thank you for your positive score after your stay at the Gem Hotels. We hope that your experience and time with us was enjoyable. We would like to warmly welcome you to the Gem in near future.Warm regards,Gem Guest Relations Team.

Dear Guest, Thanks for taking the time to share your honest experience after your stay with us. Providing the highest level of hospitality is our number one priority and we would like to sincerely apologize for falling short of meeting your expectations in this occasion. We are sure you know this is not characteristic of the level of service we strive to provide and we are deeply sorry to learn about the unfavorable impression we made to one of our loyal members. At Gem Hotels, we always value our guests' feedback as this helps us identify any areas for improvement. Please be rest assured that based on the feedback you have given to us, we will personally follow up with our colleagues to avoid repetition and also escalated your comments to the management for further investigation. We hope we will have the opportunity to welcome you back in the future to show you the true Gem hospitality you should have enjoyed the first time round.Kind regards,Guest Relations Team.

Dear Guest, Thank you for your review and we're extremely sorry that you had to face such difficulties whilst staying with us and problems in customer service is not something we are known for. Our aim is to provide our guest with memorable experiences and we were sorry to hear that you were disappointed with some details that were not correctly delivered during your stay and these details are extremely important to get right and we are sorry on this occasion we did not deliver. Please be assured this is not indicative of our usual standards and we sincerely apologize for the inconvenience caused. Thank you for sharing your observations and we will definitely take on board your valuable feedback and try to make changes accordingly. Providing exceptional customer service always remains our primary task, we would love to welcome you back to our hotel to prove that we are happy to improve and provide the service which meets your high standards.Kind regards,Guest Relations Team.

Dear Guest, Thank you for your great score. We are thrilled to know that you enjoyed your stay and hope you will have another opportunity in the future to come back and see us again. Kind regards,Guest Relations Team.

Dear Guest, Thank you for your review of your stay at the Gem Hotels. We are very much pleased to read your positive feedback about your experience and are delighted that you enjoyed your stay and your time with us. We are grateful that you have taken the time to leave such wonderful feedback and we hope to welcome you back soon!Warm regards,Guest Relations Team.

Dear Guest,Thank you very much for giving us a perfect score and for recommending our hotel. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. It will be a pleasure to pass on your kind thoughts to all our colleagues, who do go the extra mile to ensure everything is just perfect for our guests. Many thanks for your feedback about the hair dryer and bathroom tap and please be assured that the point raised will be followed up by the relevant department in order to improve constantly our service for all our guests. We look forward to welcoming you back to our hotel again in the future. Kind regards,Gem Guest Relations Team

Dear Guest, We very much appreciate you taking the time to complete a guest survey and it is always a pleasure to receive a positive full score. We look forward to welcoming you back to stay with us very soon.Kind regards,Guest Relations Team.

Dear Guest, Thank you for choosing to stay with us at the Gem Hotel and for taking the time to share your comments and observations. We are very much disappointed to hear that on this occasion we did not meet your expectations and your stay with us has been unsatisfactory. Please accept our most sincere apologies.. We are sure that this is not the characteristic of the level of service we strive to provide our guests and we are deeply sorry to learn about the unfavorable impression we made to one of our loyal members. Your satisfaction is at the very heart of what we do here at the Gem Hotel and we take your feedback seriously.The points raised have been addressed and will be taken into consideration for future improvements.We hope you would give us the pleasure of welcoming you back and provide you with a much more memorable experience.Kind regards,Guest Relations Team.

Dear Guest, Thank you ever so much for having taken the time to share this detailed and wonderful review following your recent stay with us. We are delighted to see that your expectations were exceeded on all fronts on this occasion, and rest assured your kind comments have been shared and celebrated with the entire team. We hope to have the pleasure of welcoming you back again soon.Kind regards,Guest Relations Team.

Dear Guest, Thank you so much for taking the time to leave such a positive feedback out for us. We are glad that we exceeded your expectations and your stay with us was enjoyable. The team look forward to welcoming you again in the future.Kind regards,Guest Relations Team.

Dear Guest, Thank you for your kind feedback after your recent stay at Fitzrovia Hotel. We are very happy that you enjoyed your stay with us. We appreciate your feedback and we very much look forward to welcoming you again to our hotel.Kind Regards,Guest Relations Team

Dear Guest, We very much appreciate you taking the time to complete a guest survey and it is always a pleasure to receive a positive full score. We look forward to welcoming you back to stay with us very soon.Kind regards,Guest Relations Team.

Dear Guest, Thank you for your review and we are so happy to see your 10/10 score and we are glad that your Gem experience did not disappoint and you returned home with many happy memories of your time with us. We hope to serve you soon in the future.Kind regards,Guest Relations Team.

Dear Guest, Thank you very much for having taken the time to share this lovely review following your recent stay with us. We are delighted to see that the service provided by the team contributed to an enjoyable experience, and delighted that you found our accommodations and location to your liking. We hope to have the pleasure of welcoming you back again in the not too distant future.Kind regards,Guest Relations Team.

Dear Guest, We are so happy to hear your Gem experience did not disappoint and you returned home with many happy memories of your time with us. Our team strive to deliver the very highest levels of personalised service to all of our guests, and we are so delighted we achieved this. Thank you again for sharing your experience and we very much look forward to warmly welcoming you back again.Kind regards,Guest Relations Team.

Dear Guest, Thank you for your positive score after your stay at the Gem Hotels. We hope that your experience and time with us was enjoyable. We would like to warmly welcome you to the Gem in near future.Warm regards,Guest Relations Team.

Dear Guest, Thank You for reviewing your stay at the Fritzrovia Hotel and your positive score tell us that you are satisfied with our hospitality sevice and we understand that your stay with us was enjoyable.. We strongly hope that we will have an opportunity to serve you in the future. Kind regards,Guest Relations Team.

ear Guest, Thank you for sharing your experience with us! We're thrilled that you had a positive check-in experience and found our room lovely and clean. We're sorry for the inconvenience caused by the banging situation. Your feedback is invaluable, and we'll be reviewing these aspects to improve our services. We appreciate your understanding and bringing the issue to our attention. Your comfort is essential to us, and we'll make every effort to rectify these concerns for a more pleasant stay in the future. We also do note your comment about the barman, which will be noted and we assure you that necessary action will be taken appropriately. We hope your experience will not deter you from visiting us again and we look forward to welcoming you back to the hotel.Kind regards,Guest Relations Team.

Dear Guest, Thank you for your positive score after your stay at the Gem Hotels. We hope that your experience and time with us was enjoyable. We would like to warmly welcome you to the Gem in near future.

Dear Guest, Thank You for your positive rating for your stay with us at the Gem Hotel and we are pleased that you had a great stay. We would like to tell you that our doors are always open to you in the future.Kind regards,Guest Relations Team.

Dear Guest, We very much appreciate you taking the time to complete a guest survey and it is always a pleasure to receive a positive full score. We look forward to welcoming you back to stay with us very soon.Kind regards,Guest Relations Team.

Dear Guest, Thank you for your positive score after your stay at the Gem Hotels. We hope that your experience and time with us was enjoyable. We would like to warmly welcome you to the Gem in near future. Kind regards,Guest Relations Team.