Dear Hilde,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel to offer a good price/quality ratio and that the location met your expectations. It's wonderful to know that you enjoyed a friendly welcome, as providing excellent customer service is one of our top priorities.We're pleased that the family room accommodation suited the needs of three adults. If there are any specific aspects of your stay that stood out or any suggestions you may have for improvement, we would love to hear more. Our goal is to consistently provide a comfortable and enjoyable experience for all our guests.Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Best regards,

Dear Bram,Thank you for taking the time to share your feedback with us. We greatly value all guest input as it helps us to continually improve our services.Your comments are important to us, and we would appreciate it if you could provide more specific details about what aspects of your stay you found unsatisfactory. This information will be invaluable in helping us address any issues and make necessary improvements.Our goal is always to provide a top-notch experience for our guests, and we are committed to using your feedback constructively. We hope to have the opportunity to host you again in the future and show you the improvements we have made based on your valuable input.Regards,Reshma

Dear Samantha,Thank you for your positive feedback on your recent stay at Heeton Concept Hotel Kensington. We're delighted to hear that our friendly staff met your expectations. We're grateful for your insights and hope you had a great time during your visit. We'd be thrilled to host you again in the future. Best Regards,Reshma

Dear Klaartje, Thank you for sharing a review of your recent experience on your stay. Our team here at Heeton Concept Hotel, Kensington are committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best wishes,Reshma@Reception

Hello Nouha!Thank you so much for your true review!We do our best to make your next stay much more better!

Dear David,Thank you for your feedback!. We're glad to hear that you found our staff polite and efficient during your stay. It's our priority to ensure that every guest feels welcomed and well taken care of. We hope you had a wonderful time visiting the Royal Albert Hall and that you consider staying with us again whenever you're in the area!. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Warm Regards,BellaDuty Manager

Dear Jemma,Thank you for sharing your feedback with us. We're truly sorry to hear about the inconvenience you experienced with the elevator during your stay. We understand how frustrating it can be when such amenities are not functioning as expected, and we sincerely apologize for any inconvenience caused. Your comments are valuable to us as they help us identify areas for improvement. We're glad to hear that you found our hotel lovely otherwise, and we hope to have the opportunity to welcome you back for a much smoother and enjoyable experience in the future. If there's anything we can do to make it up to you or assist you with any future bookings, please don't hesitate to reach out. Thank you for choosing to stay with us.Warm Regards,BellaDuty Manager

Dear Bernice,Thank you for sharing your experience with us! We're delighted to hear that you found our hotel to be safe, quiet, and conveniently located near the Tube. Providing a peaceful and secure environment for our guests is a top priority, and we're glad that you felt comfortable during your stay.It's wonderful to know that our staff were professional and helpful throughout your visit. Ensuring that our guests have a pleasant and memorable experience is something we take great pride in.We're thrilled that you enjoyed the area surrounding our hotel as well. London has so much to offer, and we're glad that you were able to explore and make the most of your time here.If you ever find yourself back in the area, we'd love to welcome you back for another enjoyable stay. If there's anything else we can do to enhance your experience, please don't hesitate to reach out.Warm regards,BellaDuty Manager

Dear Cheryl,We appreciate your feedback and looking forward to welcoming you in our hotel again.

Dear Dana, We appreciate your feedback and looking forward to welcoming you in our hotel again.

Dear Jon, We appreciate your feedback and looking forward to welcoming you in our hotel again.

Dear Guest,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our rooms to be of good value and tidy, and that our location was convenient for you.Your kind words about our staff’s service are greatly appreciated and will be shared with the team. They work hard to deliver an exceptional guest experience, and it’s wonderful to hear that their efforts have been recognized.We look forward to welcoming you back in the future.

Dear Nanako,Thank you for sharing your feedback with us. We are delighted to hear that you appreciated our prime location near Earl’s Court station and the convenience of having a café nearby for breakfast.We are also pleased to know that you found our rooms clean. However, we regret to hear about your concerns regarding the room size and soundproofing. We strive to provide comfortable accommodations for all our guests and your feedback is invaluable in helping us improve.We will certainly look into the issues you’ve raised and explore possible solutions. We hope to have the opportunity to welcome you back in the future for a more satisfying stay.

Dear Caroline,Thank you for your feedback! We are always welcome you back in our hotel.

Dear Guest,Thank you for your feedback! We always welcome you back in our hotel!

Dear Anthea,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that your check-in process was easy and that you found our reception staff to be friendly and attentive. It's fantastic to know that our proximity to Earls Court tube station, nearby shops, and restaurants contributed to your convenience.We appreciate your kind words about our clean and tidy hotel, as well as the facilities such as the bar, comfy reception area, wifi, and work desk. Providing a comfortable and welcoming environment is a top priority for us, and we are delighted to hear that we met your expectations.If your travels bring you back to the area, we would be honored to welcome you again. Thank you for choosing our hotel, and we look forward to hosting you in the future.Warm regards,

Dear Ifan,Thank you for your positive review! We're thrilled to hear that you found our location convenient, especially with the proximity to Earls Court tube station. It's great to know that you enjoyed the abundance of pubs, dining options, and amenities in the area.We strive to provide a convenient and enjoyable experience for our guests, and your feedback is truly appreciated. If there's anything specific you loved or any suggestions you have for improvement, please feel free to share. We look forward to welcoming you back in the future, and thank you for choosing our establishment.Kind regards,

Dear James,Thank you for taking the time to share your experience! We're thrilled to hear that our location, close to various amenities and public transportation, met your expectations. Your kind words about our friendly and helpful front-of-house staff are greatly appreciated.We understand your observation about the hotel's appearance, and we're glad that despite its dated look, you found it clean, comfortable, and well-equipped for your short stay. Your positive feedback encourages us to continue delivering excellent service.We look forward to welcoming you back on your next visit, and we appreciate your recognition. Well done everyone indeed! If there's anything specific you'd like us to improve or any preferences for your next stay, please feel free to share. Safe travels!Warm regards,

Thank you for your feedback! We appreciate you staying in our hotel.Regards,

Thank you for your feedback! We appreciate you staying in our hotel! Regards,

Thank you for your feedback! We appreciate you staying in our hotel! Regards,

Thank you for your feedback! We appreciate your staying in our hotel.Regards,

I appreciate the time and effort you took to provide feedback. It means a lot to our hotel.Regards,

Dear Alan,Thank you for your perfect score review. We are thrilled to hear that you had an excellent stay at our hotel.Your satisfaction is our top priority and knowing that we were able to meet your expectations is the best reward we could ask for.We look forward to welcoming you back for another wonderful stay in the future.

I appreciate the time and effort you took to provide feedback. It means a lot to our hotel.Regards,

Thank you for your feedback! We appreciate you staying in our hotel! Best regards,

I appreciate the time and effort you took to provide feedback. It means a lot to our hotel.Regards,

I appreciate the time and effort you took to provide feedback. It means a lot to our hotel.Regards,

I appreciate the time and effort you took to provide feedback. It means a lot to our hotel.Regards,

I appreciate the time and effort you took to provide feedback. It means a lot to our hotel.Regards,

Dear Mae,Thank you for your perfect score review. We are thrilled to hear that you had an excellent stay at our hotel.Your satisfaction is our top priority and knowing that we were able to meet your expectations is the best reward we could ask for.We look forward to welcoming you back for another wonderful stay in the future.

Dear Claudia,Thank you for your feedback! We appreciate you staying in our hotel.

Dear Claudia,Thank you for your feedback! We appreciate you staying in our hotel.

Thank you for your feedback! We appreciate your staying in our hotel.Regards,

Thank you for your feedback! We appreciate you staying with us!Regards,

Thank you for your feedback! We appreciate your staying in our hotel! Regards,

Thank you for your feedback! We appreciate your staying in our hotel! Regards,

Thank you for choosing our hotel and for your rating! Regards,

Dear Guest,Thank you for taking the time to share your experience with us. We’re delighted to hear that you found our hotel perfect for an overnight stay and appreciated the comfort of our beds, the tranquillity of our location, the air conditioning in the room, and our newly renovated bathrooms.We understand that our location might be a bit far from the city for some guests, and we appreciate your feedback. We continually strive to improve our guest experience and your comments are invaluable.We hope to welcome you back in the future. Thank you once again for your kind words.Best Regards,Sharmila@Reception

Thank you so much for your kind words! We're delighted to hear you had a great experience. We look forward to welcoming you back soon.Best regards,

Thank you for your feedback.We look forward to welcoming you back in the future.

Thank you for you Feedback.We look forward to welcoming you back in the future.

Dear Guest,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our hotel's location, amenities, and staff to be to your satisfaction.Your feedback about the condensation in the room is duly noted, and we apologize for any inconvenience this may have caused. Rest assured, we will investigate this matter to ensure it is addressed promptly. Our commitment is to provide a comfortable and enjoyable stay for all our guests, and your insights are invaluable in helping us achieve that goal.We genuinely appreciate your recommendation and hope to have the pleasure of welcoming you back on your future travels. Once again, thank you for choosing our hotel, and we look forward to serving you again soon!Warm regards,

Thank you for your feedback! We are appreciate staying in our hotel!

Dear Ida,Thank you for taking your time and leave us a review.We regret the fact that you had a bad experience regarding our housekeeping team. At Heeton, we take seriously the comments of our guests, and we are going to investigate why they did not take the used towels with them and did not make sure that all the doors were properly closed after the cleaning.We are happy to hear that, other than that, the hotel met you expectations.Kind regards,BellaDuty Manager

Thank you for your feedback! We appreciate you staying with us! Regards,

Thank you for your feedback! We are appreciate staying in our hotel!

Dear Carolina,Thank you for taking the time to share your detailed feedback with us. We appreciate your honest insights, and we apologize for any inconvenience you may have experienced during your stay. Your comments are valuable to us as they help us identify areas for improvement.We are pleased to hear that you found our hotel well-located, with a friendly and beautifully decorated lobby. We also appreciate your positive remarks about the accessibility of the rooms and the quality of the shower.However, we regret that certain aspects of your stay did not meet your expectations, particularly regarding the room furnishings, bed comfort, and the overall service experience. Please rest assured that we take your feedback seriously, and we will review these areas to ensure that necessary improvements are made.We are committed to providing a positive and comfortable experience for all our guests, and your comments will assist us in achieving that goal. We hope to have the opportunity to welcome you back in the future, where we can demonstrate the improvements we have made based on your valuable feedback.Thank you for choosing our hotel, and we appreciate your understanding.Best regards,

Dear Jason,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our property great and our staff accommodating. Providing exceptional service and a welcoming environment for our guests is always our top priority.It's wonderful to know that our team was able to meet your expectations and contribute to making your stay enjoyable. If there's anything specific that stood out to you or any team member you'd like to commend, please feel free to share those details with us. Thank you once again for choosing our property, and safe travels!Best regards,