Dear Guest , Thank you for your feedback . We require the copy for security reasons as this is not a typical hotel business . The apartments value is higher and we require to have in our records who is staying with us . GDPR policy has been followed and we keep the DATA safe according to the GDPR compliance . Receptionist followed the policy as its their duty to do the copy . We apologise this came across the wrong way and you didn't get more detailed information why we have this policy . Best Wishes, Mari

Thank you for your great feedback. Kind regards,

Thank you for your great feedback. Kind regards,

Dear Andreas,Thank you for sharing your feedback with us.We're pleased to hear that you found the apartment satisfactory. Your input is invaluable as we continuously strive to improve our services.If there are any specific areas where you believe we can further enhance the guest experience to earn a full 5-star rating from you in the future, please don't hesitate to share your thoughts with us. Your insights help us ensure that we're meeting the needs of our guests effectively.We appreciate your support and hope to have the pleasure of welcoming you back soon.

Dear guest, hank you for your kind review! We are thrilled to hear that you enjoyed your stay with us and found our rooms to be great. It is also wonderful to know that our staff was able to assist you in a helpful and friendly manner. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon! Best regards, Lisseth Ribera

Thank you so much for your fantastic feedback and for awarding us a perfect rating! We are thrilled to hear that you had such a wonderful stay at Marlin Apartments Aldgate.Your kind words about our facilities and services are greatly appreciated. We are delighted that you found the structure excellent, enjoyed the convenience of our 24-hour electronic key access, and appreciated the spacious and well-equipped apartment. It is wonderful to know that you felt comfortable and had everything you needed for a pleasant stay.Our team works hard to maintain high standards of cleanliness and to ensure that all amenities are in perfect condition for our guests, so it is very rewarding to hear your positive remarks about the new and clean cutlery, pots, and plates.We are so pleased that you had a great time and that we could contribute to making your stay enjoyable. Thank you for choosing Marlin Apartments Aldgate, and we look forward to welcoming you back in the near future.If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to contact us.Best regards,Murugan RajendranReception TeamMarlin Apartments Aldgate

Dear Xavier, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Aldgate. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are happy to hear that on this instance we met your expectations. We hope to welcome you again as our guest and turn your experience around into another memorable one. Kind Regards, Front Office Team Marlin Apartments Aldgate

Thank you for sharing your feedback with us. We're glad to hear that you found our apartment clean and spacious. Your comfort and satisfaction are important to us, and we apologize for any inconvenience caused by the lack of daily cleaning services and the demeanor of our reception staff. We appreciate your insights as they help us identify areas for improvement. Rest assured, we will address these issues promptly to ensure a more enjoyable experience for our guests in the future. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We hope you continue to enjoy your time at Marlin Aldgate.

Dear Michell,Thank you for taking the time to leave feedback about your experience at Marlin Apartments Aldgate. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are happy to hear that on this instance we met your expectations. We hope to welcome you again as our guest and turn your experience around into another memorable one.Kind Regards, Front Office TeamMarlin Apartments Aldgate

Dear Sascha, thank you for taking the time to leave a review for us. We really appreciate your comments and are glad to hear that you enjoyed your stay with us! If there is anything else we can do to help, please do not hesitate contacting us back at any time, we are here to help! Thank you for choosing Marlin Aldgate. Best regards, Lisseth Ribera

Dear Damiano, Thank you for choosing Marlin Apartments Aldgate for your recent stay in London and for taking the time to rate your experience. We truly appreciate your feedback and are thrilled to see that you had a positive stay with us.Your satisfaction is our top priority, and we are delighted that you had an enjoyable experience during your time with us. If there is anything specific that made your stay memorable or if you have any additional feedback to share, please feel free to let us know.We hope to have the pleasure of welcoming you back to Marlin Apartments Aldgate in the future. If you have any questions or if there is anything else we can assist you with, please do not hesitate to contact us directly.Once again, thank you for choosing Marlin Apartments Aldgate. We look forward to seeing you again soon!Warm regards,Murugan RajendranReception TeamMarlin Apartments Aldgate

Dear Yuliya,Thank you for choosing Marlin Apartments for your recent stay, and for taking the time to share your feedback with us. We are thrilled to hear that you had an excellent experience and that everything met your expectations during your time with us.Providing a seamless and comfortable experience for our guests is our top priority, and we are delighted that everything worked as expected during your stay. Your satisfaction is incredibly important to us, and we are glad that we were able to deliver a stay that met your needs and exceeded your expectations.We truly appreciate your perfect rating and your kind words. It was our pleasure to host you, and we hope to have the opportunity to welcome you back to Marlin Apartments in the future for another wonderful stay.Should you require any assistance or have any questions in the meantime, please do not hesitate to reach out to us. We are always here to help make your stay as enjoyable as possible.Warm regards,Murugan R - Reception TeamMarlin Apartments

Dear Atsuko,Thank you for choosing to stay at Marlin Apartments and for taking the time to provide us with your feedback. We are delighted to hear that you had a clean, spacious, and comfortable stay with us during your visit.We are pleased to know that you felt at ease during your first time staying in an apartment, and we appreciate your positive remarks regarding the presence of our staff in the lobby. Ensuring our guests feel supported and comfortable throughout their stay is one of our top priorities, and we are glad that our team was able to assist you with any queries you had.We also appreciate your feedback regarding the issue you encountered with the water temperature during simultaneous showers. Please accept our apologies for any inconvenience this may have caused. We will investigate this matter further to ensure that all guests have consistent access to hot water during their stay. Your feedback helps us to identify areas for improvement, and we thank you for bringing this to our attention.Once again, we sincerely appreciate your feedback and your perfect rating of your stay at Marlin Apartments. Should your travels bring you back to the area, we would be honoured to welcome you again and provide you with another enjoyable experience.Warm regards,Murugan R - Reception TeamMarlin Apartments

Thank you for taking the time to write your review, and leave such kind words. We are thrilled that you enjoyed your stay with us, and look forward to welcoming you back in the future.Many Thanks

Dear Valeria, thank you for taking the time to leave a review for us. The high scores indicate that you had a pleasant stay with us and we are thrilled to see that. If there is anything else we can do to help, please do not hesitate contacting us back. Thank you for choosing Marlin Aldgate for your stay and we hope to have the pleasure to welcome you again in the future!

Dear Doris, thank you very much for taking the time to leave a review for us. The high scores indicate that you had a good experience during your stay with us and we are thrilled to see that! If there is anything else we can do to help, please do not hesitate contacting us back. Thank you for choosing Marlin Aldgate for your stay and we hope to have the pleasure to welcome you again in the future!

Thank you for taking the time to share your appreciated feedback regarding your recent stay here at Marlin Apartments Aldgate. We are delighted to hear that you had a great overall experience and found our staff to be helpful during your time with us. We sincerely appreciate your feedback regarding the comfort of the sofa bed and apologise for any inconvenience this may have caused. Your comments are valuable to us as we continuously strive to improve our guests' experience. We hope to have the opportunity to welcome you back to Marlin Apartments Aldgate in the future and provide you with an even more comfortable stay. Kind Regards, Taz

Thank you so much for taking the time to provide us with your valuable feedback regarding your recent stay at Marlin Apartments Aldgate. We are thrilled to hear that you had a wonderful experience with us. Providing our guests with easy access to the city is one of our top priorities, and we are glad to hear that we succeeded in meeting your expectations.Once again, thank you for choosing to stay with us. We truly appreciate your feedback and look forward to welcoming you back to Marlin Apartments Aldgate in the future. Warm Regards, Taz

Hi Faiz,Thank you for taking the time to leave feedback regarding your recent stay. I am sorry you feel the stay did not meet your expectations, but as you were informed by my colleague, the water was found to be at a suitable temperature and the temperature you would have liked was deemed above the maximum safe temperature. I know this may have been disappointing for you, but we have these measures in place to prevent injury to our guests and to comply with health and safety regulations. Kind regards,Sophie

Hi Graeme,Thank you for your lovely review! Glad you enjoyed the stay and hope to see you again soon. Kind regards,Sophie

Hello Brian,Thank you so much for leaving us a positive review.We're really glad you enjoyed your stay at Marlin Aldgate.Kind regardsAminur.

Hello Sarah,Thank you so much for leaving us a 10/10 rating. We're really glad you enjoyed your stay at Marlin Aldgate. Kind regards.Aminur.

Hello Thomas, Thank you so much for your positive review. We're really glad you enjoyed your stay with us at Marlin Aldgate. We look forward to welcoming you at Marlin Apartments in the near future! Kind regardsAminur.

Hello Kathryn, we always love hearing feedback from our guest and we really appreciate the good feedback. Here at Marlin, we try our best to give our guests the best experience. Thank you for choosing Marlin Apartments Aldgate and we hope to see you again. We hope you gave a good day. Thank youKind Regards,Marlin Team