Een koelkast/vriezer, een magnetron, een oven, een kookplaat

Beoordelingen van Marlin Apartments London City - Queen Street

4 out of 5
Marlin Apartments London City - Queen Street
30 Queen Street, London, England

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 92 van 321 beoordelingen" "
Gastenscore: 8 - Goed. 125 van 321 beoordelingen" "
Gastenscore: 6 - Redelijk. 54 van 321 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 321 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 321 beoordelingen" "

8,0/10

Netheid

7,6/10

Personeel en service

7,4/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2019

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
3 nachten verbleven in augustus 2019

8/10 – Goed

Ronald, Rotterdam

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Was echt een leuk apoartement! Alleen jammer dat er bij deze geen parkeerplaats was....voor de rest uitstekend
1 nacht verbleven in oktober 2018

6/10 – Redelijk

Desiree

Zozo
De grote van de studio was oké maar de meubels waren wel aan verandering toe alsmede het bed. Erg warm geen airco aanwezig. Was wel een vaatwasser en wasmachine aanwezig. Buurt was oké handig vlakbij de metro enzo. Zal niet weer hier verblijven
6 nachten verbleven in augustus 2018

10/10 – Uitstekend

Clara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
voor herhaling vatbaar
Goed gelegen, zeer vriendelijk personeel -goed uitgerust appartement. Enige nadeel is het geluid van de underground, maar 's nachts stopt die!

8/10 – Goed

Derk, Amersfoort

Positief: Netheid, personeel en service
Heerlijk veel ruimte, beetje suf ingericht
Een heel groot appartement. In vergelijking met een hotelkamer vonden wij het fantastisch. Ook nog eens midden in Londen, vlakbij de Theems en Ondergrondse. Prettig, goed aanspreekbaar personeel.
3 nachten verbleven in maart 2018
Reactie van Jack op 21 mrt 2018
Hello, Thank you for your feedback, we are glad you found the staff approachable and friendly. We are also happy that you found the location convenient for your needs. We will take on board the other feedback you have left but are glad the vast majority of your stay was to your satisfaction. Thanks again

10/10 – Uitstekend

Daphne, Groesbeek

Positief: Netheid, personeel en service en comfort kamer
Erg leuk!!!
Mijn vriend en ik gingen paar dagen naar Londen. Hij was er al vaker geweest ik nog nooit. Hij heeft vaker in hotels in Londen gelogeerd maar vond dit toch echt wel het beste qua prijs en wat je krijgt. Ook ik was echt verrast van de ruimte. Gaan over 3 mnd weer en boeken dan weer dit appartement...
4 nachten verbleven in januari 2018

6/10 – Redelijk

Paul

Good location but staff little abrupt, we were thrown out for having a small very well behaved service dog
2 nachten verbleven in april 2024
Reactie van Martina Spireva Operations Manager op 3 mei 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient for your stay.We're genuinely sorry to learn about your less than satisfactory experience with our staff. Our team aims to provide exceptional service to all our guests, and it's disappointing to hear that you found them abrupt. Regarding the incident with the service dog, we regret any inconvenience that was caused. We do strive to accommodate our guests' needs to the best of our ability, but it's important to note that our policy regarding pets is clearly outlined to ensure the comfort and safety of all our guests. Unfortunately, we were not informed in advance about the presence of a service dog during your stay, and our policy explicitly states that we do not allow pets on the premises. We understand that this may have been an oversight, and we apologize for any confusion it may have caused.We value your feedback as it helps us to improve our services and policies. Should you choose to stay with us again in the future, we hope for the opportunity to provide you with a more positive experience.Kind Regards,Martina SpirevaOperations Manager

10/10 – Uitstekend

BART

close to tube
4 nachten verbleven in april 2024
Reactie van sanjay op 30 apr 2024
Dear Bart, Thank you for taking the time to complete our review. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Marlin Queen Street! Kind Regards, Receptionist Marlin Apartments Queen Street

10/10 – Uitstekend

Jordan

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The location of the apartment was wonderful. Just be warned. There is a train station that runs under the apartment and so it does get rather loud.
2 nachten verbleven in april 2024
Reactie van Savannah op 9 apr 2024
Dear Jordan, Thank you for taking the time to complete our review. Your comments will be shared with our entire staff. I apologies for the tube noise, and that you could not enjoy your stay to the full extent. Being in a prime location, in one of the busiest areas of the City of London, there is lots of foot traffic and tube lines. This comes with the advantage of having many tube connections around us and being able to connect easily anywhere in London, but it also has its disadvantage of creating noise, which might create nuisance for some people, but not all. Despite this inconvenience we are very glad to know you were still pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Marlin Queen Street! Kind Regards, ReceptionMarlin Apartments Queen Street

10/10 – Uitstekend

luca

Positief: Netheid, staat van de accommodatie en faciliteiten
We had a very good time . I highly recommend this establishment .
6 nachten verbleven in maart 2024
Reactie van Savannah op 8 apr 2024
Dear Luca, Thank you for taking the time to complete our review. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Marlin Queen Street! Kind Regards, ReceptionistMarlin Apartments Queen Street

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great with one exception being the washing machine did not operate properly as it wouldn’t drain and spin at the end of a wash cycle.
4 nachten verbleven in maart 2024
Reactie van Savannah op 2 apr 2024
Dear Jason, Thank you for taking the time to complete our review. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Marlin Queen Street! Kind Regards, Marlin Apartments Queen Street

10/10 – Uitstekend

G

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Appartamento ben rifinito, molto ampio, con camera separata molto grande, letto comodo. Dispone di una cucina completamente accessoriata con lavastoviglie, lavatrice, forno e microonde. È compreso un kit di prodotti per la doccia, asciugamani, phon e prodotti per la colazione. Posizione centrale, comoda ai trasporti e con negozi di alimentari nei paraggi. Pizzeria d'asporto sotto casa. Insomma, esperienza molto positiva!
4 nachten verbleven in februari 2024
Reactie van Savannah op 14 mrt 2024
Dear Giorgia Pascarella, Thank you for taking the time to complete our review. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Marlin Queen Street! Kind Regards, Front of HouseMarlin Apartments Queen Street

8/10 – Goed

Aissa

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location. Many attractions on walking distance.
6 nachten verbleven in maart 2024
Reactie van Savannah op 14 mrt 2024
Dear Aissa, Thank you for taking the time to complete our review. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Marlin Queen Street! Kind Regards, Front of HouseMarlin Apartments Queen Street

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very helpful and friendly. We travel with a handicap child and we would recommend Marlins Apartments
5 nachten verbleven in maart 2024
Reactie van Savannah op 8 mrt 2024
Dear Amanda,Thank you for taking the time to complete our survey. Your scores will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Marlin Queen Street! Kind regardsSavannahMarlin Apartments Queen Street

10/10 – Uitstekend

Roger

Positief: Netheid, comfort kamer
My visit was amazing. Great staff. Great help. I will definitely stay again.
1 nacht verbleven in januari 2024
Reactie van Murugan op 1 feb 2024
Dear Roger,Warm greetings from the Marlin Apartments, Queen Street reception team!We hope this message finds you well. We wanted to express our heartfelt gratitude for your recent stay with us and for taking the time to provide us with a perfect 10 out of 10 rating. Your feedback means the world to us, and we are thrilled to hear that you had such a positive experience during your time with us.Our team is dedicated to ensuring that each guest feels comfortable and enjoys a seamless and memorable stay. Knowing that we were able to meet or exceed your expectations is truly rewarding for all of us.Your kind words inspire and motivate us to continue delivering exceptional service to all our guests. If there is anything specific you loved about your stay or if you have any suggestions for improvement, we would love to hear more. Your input is invaluable as we constantly strive to enhance our services.Once again, thank you for choosing Marlin Apartments, Queen Street. We hope to have the pleasure of welcoming you back for another outstanding stay in the future. If there's anything you need or if you have any questions, please don't hesitate to reach out to us.Safe travels, and we look forward to hosting you again soon!Warm regards,Reception TeamMarlin Apartments - Queen Street

4/10 – Matig

Mark

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
Cold and noisy
Room was very cold even with all heaters on. Could not switch on towel heaters. Very frequent rumbling from underground trains. Door chain broken.
1 nacht verbleven in januari 2024
Reactie van Savannah op 22 feb 2024
Dear Mark, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are sorry to hear that you could not enjoy your stay to the full extent. Being in a prime location, in one of the busiest areas of the City of London, there is lots of foot traffic and tube lines. This comes with the advantage of having many tube connections around us and being able to connect easily anywhere in London, but it also has its disadvantage of creating noise, which might create nuisance for some people, but not all.All information found in your feedback has been forwarded to the related department. We hope we will have the chance to welcome you again as our guest and turn your experience around into a memorable one. Kind Regards, Front Office Team Marlin Apartments Queen Street

10/10 – Uitstekend

KA CHI

Reisde met familie
Positief: Netheid, comfort kamer
Excellent location
The location is excellent. Very close to the river bank and tube stations. The room is spacious and everything is functional. I like that they have the laundry and dishwasher inside the apartment which adds a lot convenience to our trip.
2 nachten verbleven in januari 2024
Reactie van Savannah op 17 jan 2024
Dear KA CHI, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are happy to hear that on this instance we met your expectations. We hope to welcome you again as our guest and turn your experience around into another memorable one.

10/10 – Uitstekend

Yuri, Toronto

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Savannah op 17 jan 2024
Good reviews- nothing negative is mentioned Dear Yuri , Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are happy to hear that on this instance we met your expectations. We hope to welcome you again as our guest and turn your experience around into another memorable one.

4/10 – Matig

Michael

3 nachten verbleven in januari 2024
Reactie van Savannah op 22 feb 2024
Dear Micheal,Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing Marlin Queen Street!!All The Best,Queen StreetMissSavannah Duncanqueenstreet@marlinapartments.com020 7332 5500

8/10 – Goed

Manikar

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Reactie van Savannah op 1 mrt 2024
Dear Manikar, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are happy to hear that on this instance we met your expectations. We hope to welcome you again as our guest and turn your experience around into another memorable one. Kind Regards, Front Office Team Marlin Apartments Queen Street

4/10 – Matig

anthony

Negatief: Netheid, staat van de accommodatie en faciliteiten
Très sale bruit du métro de 5h du matin à minuit qui fait trembler les meubles
5 nachten verbleven in december 2023
Reactie van Savannah op 6 jan 2024
Dear anthony, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are sorry to hear that you could not enjoy your stay to the full extent. Being in a prime location, in one of the busiest areas of the City of London, there is lots of foot traffic and tube lines. This comes with the advantage of having many tube connections around us and being able to connect easily anywhere in London, but it also has its disadvantage of creating noise, which might create nuisance for some people, but not all. We hope to welcome you again as our guest and turn your experience around into another memorable one. Kind Regards, Front Office Team Marlin Apartments Queen Street

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid, comfort kamer
Great London Stay
Overall a great place to stay. The location is great as it lies close the the Thames and is close to multiple Underground Stations/lines. The apartment (we were on the 4th floor) was a 1 bedroom that was spacious, clean, and comfortable. The only issues would be the noise (street and underground) which while not too bad were noticeable, and the appliances DW & WD which did not work great (it took 4 cycles of 120 min each to dry clothes.
8 nachten verbleven in december 2023
Reactie van Marlin Apartments op 31 dec 2023
Dear Robert, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are happy to hear that on this instance we met your expectations. We hope to welcome you again as our guest and turn your experience around into another memorable one. Kind Regards, Front Office Team Marlin Apartments Queen Street

6/10 – Redelijk

Ben

Positief: Netheid
Good location but wouldn't stay again
It was very noisy from the underground trains and the WiFi didn't work
1 nacht verbleven in december 2023
Reactie van Marlin Apartments op 31 dec 2023
Dear Ben, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are sorry to hear that on this instance we did not rise to your expectations. All information found in your feedback has been forwarded to the related department. We hope we will have the chance to welcome you again as our guest and turn your experience around into a memorable one. Kind Regards, Front Office Team Marlin Apartments Queen Street

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
You get quite a lot for your money wrt to space and room facilities compared to a local travel lodge which was only £20 cheaper. Check in was a breeze and the staff were very friendly. Will absolutely stay there again. My only comment was the corridors could have done with a hoover.
1 nacht verbleven in december 2023
Reactie van Savannah op 6 jan 2024
Dear Michael, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are happy to hear that on this instance we met your expectations. We hope to welcome you again as our guest and turn your experience around into another memorable one. Kind Regards, Front Office Team Marlin Apartments Queen Street

6/10 – Redelijk

Eric, Poway

Reisde met partner
Negatief: Voorzieningen
Centrally located; a bit noisy with other residents and nearby train. Main elevator was constantly out of service and the checkin receptionist never mentioned a second elevator or alternative entrance, learned this from a housekeeper on the 2nd day. Front desk staff needs to be trained in better customer service and provide accurate property information, instead of focusing on gaining money from renting.
2 nachten verbleven in december 2023
Reactie van Savannah op 6 jan 2024
Dear Eric, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are sorry to hear that you felt that the team member you communicated with during your stay did not meet your customer service expectations. Rest assured that this is not the standard of service we strike for, and our reception team is always willing to help our guests in any way they can. We hope to welcome you again as our guest and turn your experience around into another memorable one. Kind Regards, Front Office Team Marlin Apartments Queen Street

10/10 – Uitstekend

John

Positief: Netheid, comfort kamer
Great location. All the amenities you need
2 nachten verbleven in december 2023
Reactie van Savannah op 6 jan 2024
Dear John, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are happy to hear that on this instance we met your expectations. We hope to welcome you again as our guest and turn your experience around into another memorable one. Kind Regards, Front Office Team Marlin Apartments Queen Street

10/10 – Uitstekend

Leslie

Positief: Staat van de accommodatie en faciliteiten
25 nachten verbleven in oktober 2023
Reactie van Savannah op 6 jan 2024
Dear Leslie, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are happy to hear that on this instance we met your expectations. We hope to welcome you again as our guest and turn your experience around into another memorable one. Kind Regards, Front Office Team Marlin Apartments Queen Street

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Would not recommend staying here
Arrived & asked for early checkin option. Room unavailable, so asked to be called when ready. She took my #, but never proactively checked. So jet lagged we sat in the lobby waiting for an update & overheard her offer early checkin for additl fee to other folks. We would've paid but wasn't offered this. I went to ask the status of room, she confirmed it was ready (could've been ready, but wasn't proactively checking). She tried to charge us a +fee even though it was < an hr prior to checkin. After push back, she agreed to waive the fee since she hadn't told us about it earlier. Alarmingly, someone used their key to access door when we were in the room! Had the chain latched, he opened it so hard it pulled out of the wall a little. Anna/front desk responded immediately. She found Facility was asked to fix a light & didn't realize guests had checkedin. Mistakes happen. But last day of our stay, we were sleeping & someone used their key to access the room AGAIN + yell HELLO. We sent an email to the front desk re: 2nd unapproved access to our room. Extremely upset 2x staff used their key to access our room unannounced. The lady @ front desk explained they thought we left based on a door sound & came to clean-even though it was before checkout time. Not acceptable! Additionally: -you can hear loud Tube sounds all night -tub is elevated, have to step up into it and VERY hazardous/slippery. We won't be staying here again & would not recommend it.
2 nachten verbleven in oktober 2023
Reactie van Savannah op 6 jan 2024
Dear Guest, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are sorry to hear that on this instance we did not rise to your expectations. All information found in your feedback has been forwarded to the related department. We hope we will have the chance to welcome you again as our guest and turn your experience around into a memorable one. Kind Regards, Front Office Team Marlin Apartments Queen Street

10/10 – Uitstekend

Gary

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Great location with full 1 bedroom apartment size.
3 nachten verbleven in oktober 2023
Reactie van Savannah op 6 jan 2024
Dear Gary Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are happy to hear that on this instance we met your expectations. We hope to welcome you again as our guest and turn your experience around into another memorable one. Kind Regards, Front Office Team Marlin Apartments Queen Street

2/10 – Ontzettend slecht

Ryan

Zakenreiziger
Positief: Netheid
Negatief: Comfort kamer
Nice place not noisy with the trains
It is a nice place, very good location, clean and tidy but for me it was too noisy with the trains. from 5am to midnight you can hear the trains almost non stop. Its not very loud but too annoying for me to stay there again
3 nachten verbleven in oktober 2023
Reactie van Savannah op 18 okt 2023
Dear Ryan, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are sorry to hear that you could not enjoy your stay to the full extent. Being in a prime location, in one of the busiest areas of the City of London, there is lots of foot traffic and tube lines. This comes with the advantage of having many tube connections around us and being able to connect easily anywhere in London, but it also has its disadvantage of creating noise, which might create nuisance for some people, but not all. We hope we will have the chance to welcome you again as our guest. Kind Regards, Front Office Team Marlin Apartments Queen Street

8/10 – Goed

Fernando

Positief: Netheid, staat van de accommodatie en faciliteiten
Clean, friendly staff, very good location.
5 nachten verbleven in september 2023
Reactie van Savannah op 18 okt 2023
Dear Fernando, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are happy that you found our accommodation and ambience to be up to your standard and that you enjoyed your stay with us. We hope we will have the chance to welcome you again as our guest. Kind Regards, Front Office Team Marlin Apartments Queen Street

4/10 – Matig

Roberto, Markham

Reisde met familie
Negatief: Netheid, voorzieningen
The flat is conveniently located in a very well communicated area with lots of restaurants, coffee shops and public transportation options at a walking distance. That said, we did not enjoy our stay because the beds were very uncomfortable, especially the sofa bed. The worse and main reason why I wouldn't recommend this place is becase it's SUPER hot, we were sweating all the time, there is a fan in the bedroom but the living/kitchen area doesn't have one and it was so hot that we couldn't be there more than a few minutes. It wasn't that hot outside (Maybe 18o or 20o C) but for some reason the flat gets extremely hot.
2 nachten verbleven in augustus 2023
Reactie van Savannah op 18 okt 2023
Dear Roberto, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are sorry to hear that on this instance we did not rise to your expectations. All information found in your feedback has been forwarded to the related department. We hope we will have the chance to welcome you again as our guest and turn your experience around into a memorable one. Kind Regards, Front Office Team Marlin Apartments Queen Street

8/10 – Goed

Cade

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great location for visiting London with access to several tube stations and walking distance to many popular tourist sites. Great concierge service to let us in at any time. Quiet suite on 5th floor (just outside street noise with windows open). Plenty of space. Sofa bed was pretty bad shape… other beds were comfortable. Kitchen could use a few more minor items. A few other things noted to them on departure (bad drain and a light that didn’t work). Overall a positive experience for our family stating there. Thanks!
5 nachten verbleven in augustus 2023
Reactie van Savannah op 18 okt 2023
Dear Cade, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are sorry to hear that you could not enjoy your stay to the full extent. Unfortunately, unforeseen maintenance issues do appear, but our maintenance team is working hard to resolve any issue that might rise from any apartment. Your feedback has been passed to the maintenance department and they will use it to improve their service for future guests. We hope we will have the chance to welcome you again as our guest. Kind Regards, Front Office Team Marlin Apartments Queen Street

10/10 – Uitstekend

Stephen

Reisde met familie
Positief: Netheid, comfort kamer
Would recommend highly these apartments
Lovely well equipped apartment with double bedroom and sofa bed in living room. Beds could have been a little more comfortable and there was noise from the underground but overall good value and fab location. Quite warm but fans in each room. Apartment seemed well maintained and clean. L’Occitaine toiletries were a nice touch and tea/coffee/milk appreciated. Would recommend and would stay again. Pictures are from when we left!
How we left the kitchen
How we left the living room
How we left the bedroom
How we left the bathroom
3 nachten verbleven in augustus 2023
Reactie van Savannah op 18 okt 2023
Dear Stephen, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are happy that you found our accommodation and ambience to be up to your standard and that you enjoyed your stay with us. We hope we will have the chance to welcome you again as our guest. Kind Regards, Front Office Team Marlin Apartments Queen Street

6/10 – Redelijk

Helen

1 nacht verbleven in augustus 2023
Reactie van Savannah op 18 okt 2023
Dear Helen, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are happy that you found our accommodation and ambience to be up to your standard and that you enjoyed your stay with us. We hope we will have the chance to welcome you again as our guest. Kind Regards, Front Office Team Marlin Apartments Queen Street

8/10 – Goed

Saba

3 nachten verbleven in augustus 2023
Reactie van Savannah op 6 jan 2024
Dear Saba, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are happy to hear that on this instance we met your expectations. We hope to welcome you again as our guest and turn your experience around into another memorable one. Kind Regards, Front Office Team Marlin Apartments Queen Street

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
Appart hôtel Londres
Appart hôtel très bien placé , très pratique avec des enfants . Par contre impossible pour des adultes de dormir sur le canapé convertible car on sent tous les ressorts , la literie du lit est moyenne .. Nous sommes restés 6 nuits et personne est venu nous vider poubelles ou changer serviettes…au prix que nous avons payé ( en août)
6 nachten verbleven in augustus 2023

6/10 – Redelijk

KHADEMUL

2 nachten verbleven in juli 2023

8/10 – Goed

Michelle

Reisde met familie en kleine kinderen
Overall it was a good stay. The dryer did not work well is my only complaint.
3 nachten verbleven in juli 2023
Reactie van Adam op 6 aug 2023
Dear Michelle, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. We are sorry to hear that you could not enjoy your stay to the full extent. Unfortunately, unforeseen maintenance issues do appear, but our maintenance team is working hard to resolve any issue that might rise from any apartment. Your feedback has been passed to the maintenance department and they will use it to improve their service for future guests. We hope we will have the chance to welcome you again as our guest. Kind Regards, Front Office Team Marlin Apartments Queen Street

10/10 – Uitstekend

Patrice

1 nacht verbleven in juli 2023
Reactie van Adam op 3 aug 2023
Dear Patrice, Thank you for taking the time to leave feedback about your experience at Marlin Apartments Queen Street. All feedback is highly appreciated, as we are constantly trying to improve our services towards all our guests. We are happy that you found our accommodation and ambience to be up to your standard and that you enjoyed your stay with us. We hope we will have the chance to welcome you again as our guest. Kind Regards, Front Office Team Marlin Apartments Queen Street

10/10 – Uitstekend

Tiina

Reisde met familie
Positief: Netheid, comfort kamer
6 nachten verbleven in juni 2023
Reactie van Miguel Pita op 7 jul 2023
Dear Tina,Thank you for your 10 out of 10 score. I am very happy that you enjoyed your stay. We hope to see you again soon.Kind regards,Miguel Pita

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, comfort kamer
Schäbiges Apartment Hotel - schlechtes Personal
Dieses Location sollten Sie meiden. Das Personal ist sehr unfreundlich man fühlt sich total unwohl. Die Wohnungen riechen und im Gang verätzt es einem die Augen durch den starken Chemie-Geruch der Reinigungsmittel. Sparen Sie ihr Geld und suchen Sie sich ein Hotel wo anders. Die Lage ist ok, aber das Hotel absolut unverschämt. Wir sind kurzerhant früher abgereist und haben ein anderes Hotel gebucht.
3 nachten verbleven in juni 2023
Reactie van Miguel Pita op 7 jul 2023
Dear guest,I am sorry that you didn't find the accommodation right for you. I am also sorry that you found the staff unfriendly. This is not what most of our guests say about our staff but I respect your opinion. I hope you enjoyed your stay in the hotel after you visited us.Kind regards,Miguel Pita

8/10 – Goed

Kathleen

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This apartment was a great value and very spacious. It was an excellent location for my business travel needs. I think it is especially well suited for a longer stay. The staff were all very professional and responsive. The only drawback to our stay was the fact that all power had been turned off in the unit prior to our arrival, so the fridge needed to cool, there was no hot water and the WiFi router needed to be rebooted. Once those mysteries were solved, all went smoothly. Another note to travelers with lots of luggage: access to certain wings involves a few stairs, so perhaps ask for a room closer to the lift.
2 nachten verbleven in juni 2023
Reactie van Miguel Pita op 7 jul 2023
Dear Kathleen,Thank you for your review and also for your comments and feedback. I am sorry for the issues that you experienced. I have passed them on to the right department so they can avoid these issues in the future. I am happy to here that you enjoyed the apartment and that you found our staff professional and responsive.We look forward to welcoming you back in the near future.Kind regards,Miguel Pita

10/10 – Uitstekend

Leslee

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This location was great. It was easy to walk to many locations. There is a subway nearby. Grocery stores and pharmacies are close too.
2 nachten verbleven in juni 2023
Reactie van Miguel Pita op 16 jun 2023
Dear Leslee,Thank you for giving us a 5* score. I am glad you enjoy your stay and the location. We look forward to welcoming you back in the near future.Kind regards,Miguel Pita

2/10 – Ontzettend slecht

Deanda, Bermuda

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The saff were not professional. Although the room was reasonably clean the ULTRA STRONG chemical cleaning/detergent smell in the hallway burned your eyes and nose and yet ...the hallway capet was still filthy. The smell was on every floor. Everyone opened the emergency doors to help with the smell. They promised to do something about it and never did. The washing/dryer did not work. We had to go to a laundromat. There was a pizza place downstairs and the dumpster was in the alleyway between the buildings on the same side as the windows. Thankfully only a few fles got in the window (that did not have a screen) that had to be left open for air (no air-conditioning) Thankfully we were on the top floor. We felt for the people in the lower units.
Reactie van Miguel Pita op 19 jun 2023
Dear Deanda,thank you for your comments and feedback. This has been passed on to the housekeeping and maintenance departments. Sorry for all the inconvenience.Kind regards,Miguel Pita

10/10 – Uitstekend

Masakuni

7 nachten verbleven in mei 2023
Reactie van Miguel Pita op 16 jun 2023
Dear Madakuni,Thank you for giving us a score of 5*. I am happy you enjoyed your stay with us and we look forward to welcoming you back in the near future.Kind regards,Miguel Pita

10/10 – Uitstekend

Simon

1 nacht verbleven in mei 2023
Reactie van Dulce op 2 jun 2023
Dear Simon,Thank you for your score. We are happy you enjoyed your stay with us.We look forward to welcoming you back in the near future.Kind regards,Dulce

6/10 – Redelijk

Peter

1 nacht verbleven in mei 2023
Reactie van Miguel Pita op 26 mei 2023
Dear Peter,Thank you for your score. I am not sure whether something went wrong but if that was the case please accept my apologies. If you would like to share any more details please do not hesitate to contact me.Kind regards,Miguel Pita

10/10 – Uitstekend

Melissa

Positief: Netheid, staat van de accommodatie en faciliteiten
Excellent central location! It was a short walk to Shakespeare's Globe and Borough Market. We enjoyed the spacious, well-appointed, and comfortable apartment—it was great to have so much room and quite convenient to have a kitchen and refrigerator. We stayed in an interior unit and while their was some noise from the tube and the garbage storage it didn't bother us at all. It was generally very quiet and we slept well on the comfortable bed. Nice to have a small balcony. There's a Starbucks next to the Christopher Wren church and we found an excellent Japanese restaurant open on Sunday evening before the bank holiday (Koya in the Bloomburg Arcade).
4 nachten verbleven in april 2023
Reactie van Miguel Pita op 23 mei 2023
Dear Peter,Thank you for your nice review and your comments. I am very happy that you enjoy your overall stay and you found the apartment spacious and our location convenient.We look forward to welcoming you back in the near future.Kind regards,Miguel Pita