Thank you for sharing your rating. If there's anything specific you'd like to mention about your experience or if you have any further comments, please feel free to let me know. Your feedback is important and helps improve the overall guest experience.

Thank you for your feedback. We're glad to hear that you found our staff nice. We apologize for the issues you encountered with the musty smell and dampness of the bedding and carpet, as well as the unusual condition of the bathroom shower.Please know that your comments have been noted, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made. We hope to have the opportunity to provide you with a more comfortable stay in the future.

Thank you for the review! We're glad you enjoyed your stay.

Thank you for sharing your feedback. We're glad to hear that our front desk staff and overall team were nice and helpful. However, we're sorry to learn about the maintenance and cleanliness issues you encountered in your room.Your concerns regarding the condition of the cupboards and cabinets, as well as the cleanliness of the carpet and under furniture, are being addressed with our maintenance and housekeeping teams to ensure these problems are resolved promptly. Additionally, we apologize for the noise disturbances from other guests' pets, and we are working on better managing such situations to ensure a more peaceful stay for all our guests.Your feedback is invaluable as it helps us improve our services. We hope you will give us another opportunity to provide you with a better experience in the future.

Thank you for the rating. We apologize for the inconvenience of limited parking.

I'm sorry to hear that your recent stay at the Microtel was so unsatisfactory that you rated it 1 out of 5. Please let us know how we can improve.

It sounds like the construction in the area made your stay at the Microtel more challenging, particularly with entering and exiting the hotel. External factors like construction can indeed impact the overall experience, and it's valuable feedback for both the hotel management and potential future guests to be aware of.

Thank you for your review.

Thank you for your review and rating. We're happy you found the staff very friendly and helpful. Safe Travels!

We're in the works of a renovation! Thanks for the review.

Thanks for the rating

Thanks for the rating.

Thank you for your review and rating. We're glad you enjoyed your stay. Safe travels!

Thank you for sharing your recent experience with us. We appreciate your valuable feedback, and we're glad to hear that you found our hotel clean and our staff accommodating.However, we sincerely apologize for the discomfort you experienced due to the dampness and musty air in your room. This is certainly not the experience we want our guests to have, and we understand the importance of a comfortable environment during your stay.Please know that we take your comments seriously, and we will be addressing the issues you mentioned, including the dampness in the room, the musty air, and the vent in the bathroom. Our maintenance team will be immediately tasked with resolving these issues to ensure that future guests do not encounter similar challenges.We hope that despite this inconvenience, you were still able to enjoy some aspects of your stay with us. Your feedback is incredibly valuable to us as we continuously strive to improve our services and facilities.

It's great to hear that the staff handled your cancellation request with understanding and professionalism, but it's disappointing that the cleanliness of the room didn't meet your expectations. Finding hair in various places definitely doesn't create a pleasant experience. This issue will be brought up with the housekeeping supervisor. Safe travels.

Thank you for your review and rating. We are sorry the walls were a little thin and you could hear noises from other rooms. Have a safe trip.

Thanks

It's great to hear that you had a positive experience with the staff and that you plan to return! If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share. We're here to help!

Thank you for sharing your positive rating!

I apologize for the inconvenience of a dog barking next door. Please let the front desk know if you encounter this during your stay.

I'm sorry to hear that your experience fell short of expectations. We take your feedback seriously and would like to understand more about what went wrong during your stay. If you're comfortable sharing more details, please let us know so we can address any issues and ensure a better experience for future guests. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.

Thank you for your rating.

Thank you for sharing your feedback. It's helpful to know about your experience, including the issues with the bathroom and noise. If you have any further comments or if there's anything else I can assist you with, please feel free to let me know.

Thank you for sharing your experience. It's unfortunate to hear about the issues you encountered with housekeeping during your stay. Your feedback will be valuable for the hotel management to address these issues and improve their service quality. If there's anything else you'd like to add or if you have any further concerns, feel free to let me know.

Thank you for your review!

Thank you for sharing your experience. It's helpful to know about the condition of the room and the need for improvements. If there's anything specific you think could be improved or if you have any other feedback, please feel free to let me know.

Thank you for your review!

It sounds like you had a generally positive experience at the hotel, but were disrupted by noisy guests during your stay. Your suggestion of having rooms available for late check-ins on the first floor away from other guests is reasonable and could help mitigate noise disturbances for late arrivals. Providing feedback like this can help hotels improve their guest experience.

It seems like you had a pleasant check-in experience and appreciated the information about nearby restaurants. While you enjoyed the gesture of a bottle of water at check-out, you felt that having some fruit available with breakfast would have been a nice addition.

Thank you for sharing your experience. It's disappointing to hear that the quality of food options and service has declined since your last stay. Your feedback will be important for the hotel management to address any issues and improve the overall experience for guests. If you have any further comments or if there's anything else I can assist you with, please feel free to let me know.

We're glad you enjoyed your stay with us. Thank you for leaving us a review! Safe travels.

Thank you for the review!

Thank you for sharing your rating. If there's anything specific you'd like to share about your experience, feel free to let me know.

It's wonderful to hear that the staff at the hotel were attentive and went the extra mile to assist you. Their quick response in notifying you about the forgotten item shows their dedication to providing excellent service. Safe travels!

Thank you for the rating. Safe travels!

Thank you for taking the time to leave us a review and rating. We're glad you enjoyed your stay and look forward to seeing you again. Have a safe trip!

I'm sorry to hear that your recent stay at the hotel was marred by noisy neighbors and a perceived decline in cleanliness compared to your previous visit. These are indeed significant concerns that can impact the overall comfort of your stay, these issues will be reported to appropriate department managers.

Thank you for your feedback. If you have any specific concerns or issues you'd like to address, please let me know, and I'll do my best to assist you.

Thank you for your rating and review. It sounds like you had a positive experience with friendly staff and a great breakfast!

Thank you for the rating!

It's fantastic to hear that you had a positive experience with friendly staff and found the hotel's location to be good. A welcoming and helpful staff can contribute significantly to a pleasant stay, and a convenient location adds to the overall experience.

I'm glad to hear that you had a generally positive experience during your stay. A cozy room, a heated pool, great sleep, and a satisfying breakfast are all wonderful aspects of a hotel stay. Safe Travels!

I'm sorry to hear about your negative experience. It's certainly disappointing when the actual conditions do not match the representations, and when issues such as cleanliness and unprofessional staff impact your stay. The issues will be addressed with the staff.

Thank you for the rating! We're glad you enjoyed your stay.

Thank you for your rating and review. We're glad you enjoyed your stay with us. Renovations are in the near future. Safe Travels!

Thank you for the rating!

It's not uncommon for rooms with a single queen-size bed to feel smaller, especially if you are used to larger sleeping spaces. The size of a queen bed is typically around 60 inches by 80 inches (152 cm by 203 cm). If you found the room to be cramped, it might be helpful to consider booking accommodations with a larger bed or exploring options for rooms with two beds if available.When making future reservations, you can specify your preference for a larger bed or more spacious room. Additionally, reading guest reviews or contacting the hotel directly to inquire about room sizes and configurations can provide a better understanding of what to expect.

We apologize for the dust and dirt but we are glad everything else was great. We hope to see you again soon!

Thank you for the rating!