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Beoordelingen van Millennium Gloucester Hotel London Kensington

4 out of 5
Millennium Gloucester Hotel London Kensington
4-18 Harrington Gardens, London, England

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 655 van 1599 beoordelingen" "
Gastenscore: 8 - Goed. 476 van 1599 beoordelingen" "
Gastenscore: 6 - Redelijk. 237 van 1599 beoordelingen" "
Gastenscore: 4 - Matig. 122 van 1599 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 109 van 1599 beoordelingen" "

8,2/10

Netheid

8,2/10

Personeel en service

7,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Pieter

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
uitstekend hotel zeer gunstig gelegen
3 nachten verbleven in april 2024
Reactie van Chris van Dam op 10 mei 2024
Dear Pieter,Thank you for your positive feedback. We're delighted to hear that you found the Millennium Gloucester Hotel excellent and conveniently located. We look forward to welcoming you back soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 – Uitstekend

Willem Marinus Hendrik

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean en convienent hotel . Staff is class
1 nacht verbleven in maart 2024
Reactie van Chris van Dam op 27 mrt 2024
Dear Willem,Thank you for your perfect rating and kind words! We're thrilled you found our hotel clean and convenient, and our staff top-notch. We can't wait to welcome you back for another excellent stay at the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 – Goed

Bert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Net hotel, niet luxe, midden in het mooie deel van het Centrum op 30 mtr van de metro.
3 nachten verbleven in november 2023
Reactie van Chris van Dam op 7 dec 2023
Dear Bert,Thank you for your feedback on your recent stay at the Millennium Gloucester Hotel. We're pleased to hear you found the hotel neat and appreciated its central location in the beautiful part of the centre, just 30 meters from the Gloucester Road tube station.We hope to welcome you back for another pleasant stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

6/10 – Redelijk

Hans

Reisde met partner
Location is ok
3 nachten verbleven in juni 2023
Reactie van Chris van Dam op 15 jun 2023
Dear Hans,Thank you for staying at the Millennium Gloucester Hotel and taking the time to rate your experience. We appreciate your feedback regarding our hotel's location.We value your input and strive to continuously enhance our guests' satisfaction.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future for an even better stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 – Goed

theodorus maria

3 nachten verbleven in april 2022

6/10 – Redelijk

Batchimeg

Reisde met een groep
Positief: Personeel en service
Prima locatie heel oud hotel!
3 nachten verbleven in februari 2022

10/10 – Uitstekend

Gregg, Long Beach

Reisde met een groep
Positief: Netheid, personeel en service
Great location , large rooms , friendly helpful staff ! It was a great stay !
3 nachten verbleven in mei 2024

8/10 – Goed

Adam, Boca raton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great as layover , right next to Piccadilly line. Reasonable room service cost , great food . Kings sized comfortable bed
1 nacht verbleven in mei 2024

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great the only thing is the door handle for my bathroom broke off after gently pulling it when I first got in the room. But it was a tiny inconvenience that didn't impact my overall stay.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Kirk

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location
1 nacht verbleven in mei 2024

8/10 – Goed

Andrew

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Marg

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The washroom/ room was so old. The lobby was nice but not a 4 star I my opinion
2 nachten verbleven in mei 2024

4/10 – Matig

John

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
I had a connecting room and there was almost no sound insulation from my neighbours.
2 nachten verbleven in mei 2024

8/10 – Goed

Kwok Wai Chris

Reisde met familie
Positief: Netheid, personeel en service
Service is good though we had a dripping with the air con, technical staff got it fixed efficiently. Despite being upgraded to VIP level but apart fr a larger room no other perks. Overall satisfactory
2 nachten verbleven in mei 2024

10/10 – Uitstekend

alan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, average hotel.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Aleksandras

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel great area had brilliant stay!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Massimiliano, Torino

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottimo hotel. Una scelta sicura
1 nacht verbleven in mei 2024

8/10 – Goed

Frank

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location
3 nachten verbleven in mei 2024

8/10 – Goed

Ruben

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location but the bath is a little mouldy and shower need to be fix because you make a lot mess and dangerous
3 nachten verbleven in mei 2024
Reactie van Chris van Dam op 10 mei 2024
Dear Ruben,Thank you for your feedback. We're glad you enjoyed our location, but we're sorry to hear about the issues with the bath and shower. We take your concerns seriously and will address these safety and cleanliness problems promptly. We hope to welcome you back for a better experience.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 – Uitstekend

Adrian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value 4 star hotel. You won’t find anywhere better than this for the price.
2 nachten verbleven in mei 2024
Reactie van Chris van Dam op 10 mei 2024
Dear Adrian,Thank you for your positive feedback. We're delighted to hear that you found great value in our 4-star hotel. We look forward to welcoming you back to the Millennium Gloucester Hotel soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 – Goed

Walker

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. Tube stop 50 yards away. Would stay again for sure. Only knock is that some of the restaurants right outside are fast food chain restaurants like Burger King and Kentucky Fried Chicken. Wish it was a little less "touristy". But the stay was great. Good bed. No issues. Convenient location. Front desk staff very nice.
3 nachten verbleven in mei 2024
Reactie van Chris van Dam op 8 mei 2024
Dear Walker,Thank you for your feedback. We're glad you enjoyed your stay and found our hotel convenient, with friendly staff and comfortable beds. We understand your comment about the nearby restaurants and will take it into consideration. We look forward to welcoming you back for another great stay at the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 – Goed

Moira

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Chris van Dam op 10 mei 2024
Dear Moira,Thank you for your feedback. We appreciate your feedback and are glad you had a positive experience. We look forward to welcoming you back to the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

4/10 – Matig

James

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
The hotel is nicely located right next to Gloucester Road tube station. Although I had a first floor room facing the main road, it was quiet and clean. The most disappointing element of the stay was having very expensive cologne stolen from the room by housekeeping. I had checked out early morning and after realising I left my cologne, I phoned reception immediately and asked them to check the room and secure the cologne. This was still early in the morning before the 11am checkout time. They assured me that they would check and phone me back. Of course, they made no such checks, never phoned me back, and although I rang another 4 times during the morning and afternoon, still they never anything. When I sent my son around to the hotel the next day, the cologne had been taken by house keeping and they told him that it was never there. Very disappointing that they could have acted, but choose not to and then allowed the cologne to be taken. Yes, my fault for leaving it in the first place, but inexcusable for them to completely ignore me after that even though I rang them on numerous occasions.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Liz

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a lovely hotel & has great amenities. Events take place at this hotel so be aware of slamming doors and noise at night. The Gloucester tube station was closed, which it is across the street. So be prepared to haul your luggage a few long blocks from the other tube stations. Overall my stay at this hotel was pleasant.
2 nachten verbleven in mei 2024
Reactie van Chris van Dam op 8 mei 2024
Dear Liz,Thank you for your feedback. We're glad to hear you enjoyed our amenities and had a pleasant stay. We apologize for any inconvenience caused by the noise and the closure of the Gloucester tube station. We appreciate your understanding and look forward to welcoming you back for an even better experience.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 – Goed

Paul, Odsey

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van Chris van Dam op 8 mei 2024
Dear Paul,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 – Goed

RYOTA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ヒースローから一本で行きやすい。 シティにも行きやすい
3 nachten verbleven in april 2024
Reactie van Chris van Dam op 10 mei 2024
Dear Ryota,Thank you for your feedback. We're glad you found the Millennium Gloucester Hotel easy to reach from Heathrow and convenient for traveling to the city. We look forward to welcoming you back soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 – Goed

HISAKI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Chris van Dam op 9 mei 2024
Dear Hisaki,Thank you for your perfect rating! We're delighted that you had a wonderful stay at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent experience.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

4/10 – Matig

Deborah

2 nachten verbleven in april 2024

10/10 – Uitstekend

Mohamad

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best of the best. Highly recommend
4 nachten verbleven in april 2024
Reactie van Chris van Dam op 8 mei 2024
Dear Mohamad,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 – Goed

Dr Graeme

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good central location
1 nacht verbleven in april 2024
Reactie van Chris van Dam op 10 mei 2024
Dear Graeme,Thank you for your feedback. We're glad you enjoyed our central location. We hope to welcome you back to the Millennium Gloucester Hotel soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 – Uitstekend

Martin

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable, reall good location, friendly staff
2 nachten verbleven in april 2024
Reactie van Chris van Dam op 10 mei 2024
Dear Martin,Thank you for your feedback. We're delighted to hear you had a comfortable stay and enjoyed our location and friendly staff. We look forward to welcoming you back to the Millennium Gloucester Hotel soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 – Uitstekend

Holly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent stay. Friendly staff, large and clean room, convenient location.
4 nachten verbleven in april 2024
Reactie van Chris van Dam op 8 mei 2024
Dear Holly,Thank you for your wonderful feedback! We're delighted that you enjoyed your stay at the Millennium Gloucester Hotel and found our staff friendly, rooms spacious and clean, and our location convenient. We look forward to welcoming you back soon!Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 – Uitstekend

Viola

2 nachten verbleven in april 2024

8/10 – Goed

Dennis

Reisde met partner
Positief: Netheid, personeel en service
Overall average experience
7 nachten verbleven in april 2024
Reactie van Chris van Dam op 9 mei 2024
Dear Dennis,Thank you for your perfect rating! We're delighted that you had a wonderful stay at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent experience.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 – Goed

Barbara

Positief: Netheid, personeel en service
The hotel was affordable and so conveniently located next to the Gloucester Tube Station as well as restaurants and stores. The beds were comfortable, and the bathroom was much larger than what we'd experienced in other European hotels. Upon close inspection, however, the room was in need of various minor repairs, like tiles that were cracked or poorly laid in the first place. All in all, though, our stay was great.
1 nacht verbleven in april 2024
Reactie van Chris van Dam op 10 mei 2024
Dear Barbara,Thank you for your feedback. We're pleased that you found our hotel affordable, comfortable, and conveniently located. We appreciate your observations about the need for minor repairs, and we'll address them to ensure a better experience. Overall, we're glad you had a great stay, and we look forward to welcoming you back.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 – Uitstekend

Elias

1 nacht verbleven in april 2024

4/10 – Matig

Emmanuel

1 nacht verbleven in april 2024

10/10 – Uitstekend

Shelagh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Chris van Dam op 8 mei 2024
Dear Shelagh,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

4/10 – Matig

Jose

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Very old hotel. Room old. Bathroom difficult to access to the shower. Refrigerator empty
1 nacht verbleven in april 2024
Reactie van Chris van Dam op 9 mei 2024
Dear Jose,Thank you for your feedback. We apologize for the inconveniences you experienced during your stay. Your comments are noted, and we will work to address these issues. We hope to provide a better experience in the future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 – Uitstekend

Javaid

1 nacht verbleven in april 2024
Reactie van Chris van Dam op 8 mei 2024
Dear Javaid,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

4/10 – Matig

Sarah, Dayton

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
When 3 women checked into a triple deluxe room, there was 1/2 a roll of toilet paper. We requested more and 4 rolls were brought. The next morning we went to breakfast. I asked the maître D if breakfast was included in our room and he told me to go to the front desk and ask. Rather than leave my guests in the dining room I said I will just pay for breakfast. We did, and was sat next to a decorative glass wall with liquid stains dripping down it. All three of us subsequently got a bug and needed LOTS more toilet paper. We asked for the room to be cleaned expected more toilet paper. NONE was replaced. The bathroom has peel and stick tile. We had to repeatedly press it back against the bathtub, it was repeatedly falling to the floor. I went to the lobby and requested more toilet paper, since we were all ill after eating breakfast . . . an hour later I had to call and again ask for it. Two 1/2 rolls were brough to three adult ill women. We gave up, went to Waitrose and bought toilet paper. It's not worth detailing the rest. We stayed here only because the London Bailey had no availability. If that happens again, we just won't go to London till the Bailey is available.
6 nachten verbleven in april 2024
Reactie van Chris van Dam op 10 mei 2024
Dear Sarah,Thank you for choosing to stay at the Millennium Gloucester Hotel.We are sorry to hear about the issues you experienced during your stay. This is not the level of service we strive to provide, and we apologize for the inconveniences you faced. We will address these matters with our team to prevent such occurrences in the future. We understand your frustration and appreciate you bringing this to our attention. We hope you'll consider giving us another chance to offer you a better experience in the future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

6/10 – Redelijk

Ruthie

2 nachten verbleven in april 2024
Reactie van Chris van Dam op 9 mei 2024
Dear Ruthie,Thank you for choosing Millennium Gloucester Hotel. We appreciate your feedback and are committed to improving our services. We hope to welcome you back for a better experience at the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

6/10 – Redelijk

Ryan, Houston

4 nachten verbleven in april 2024
Reactie van Chris van Dam op 9 mei 2024
Dear Ryan,Thank you for choosing Millennium Gloucester Hotel. We appreciate your feedback and are committed to improving our services. We hope to welcome you back for a better experience at the Millennium Gloucester Hotel.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 – Goed

Michael

Positief: Netheid, personeel en service
Clean and functional
1 nacht verbleven in april 2024
Reactie van Chris van Dam op 9 mei 2024
Dear Michael,Thank you for your positive review! We're delighted to hear you enjoyed your stay and found our Hotel clean. We hope to welcome you back to the Millennium Gloucester Hotel in the future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 – Uitstekend

Derek

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Chris van Dam op 8 mei 2024
Dear Derek,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

8/10 – Goed

George, Kennesaw

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel and location, but it is in need of a renovation soon. The hairdryer installed in the bathroom is out of order (we found a dryer in a drawer after we reported the failed one); the 110 volt power plug above the desk doesn’t work; the heating and cooling system wasn’t optimal for the month of April (the staff said it was too early to activate cool air, and provided us a portable unit to help cool off a too warm room).
3 nachten verbleven in april 2024
Reactie van Chris van Dam op 9 mei 2024
Dear George,Thank you for your feedback. We apologize for the inconveniences you encountered during your stay. Your comments are valuable, and we will use them to make improvements. We appreciate your patience and look forward to providing a better experience on your next visit.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 – Uitstekend

Lesbia

Positief: Netheid, staat van de accommodatie en faciliteiten
Everything good.
1 nacht verbleven in april 2024
Reactie van Chris van Dam op 8 mei 2024
Dear Lesbia,Thank you for your perfect rating! We're thrilled that you had a great experience at the Millennium Gloucester Hotel. We look forward to welcoming you back for another excellent stay.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

6/10 – Redelijk

Linda

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Not a 4-star n my opinion. Old carpet in room with a lot of stains, crackeded and worn sink in bathroom. A noisy fridge (could not find the electric contact) with no purpose as it was empty.
2 nachten verbleven in april 2024
Reactie van Chris van Dam op 9 mei 2024
Dear Linda,Thank you for your feedback. We're sorry to hear that your stay did not meet expectations due to room condition and noise issues. We appreciate your comments and will work to address them. We hope to have the opportunity to provide a better experience in the future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 – Uitstekend

romualdo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel in excellent location
3 nachten verbleven in april 2024
Reactie van Chris van Dam op 9 mei 2024
Dear Romualdo,Thank you for your positive review! We're delighted to hear you enjoyed your stay and found our location convenient. We hope to welcome you back to the Millennium Gloucester Hotel in the future.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Your concierges were wonderful - especially Ali and Darko Cekov.
7 nachten verbleven in februari 2024
Reactie van Chris van Dam op 9 mei 2024
Dear Paul,Thank you for your feedback. We're delighted that Ali and Darko made a positive impression during your stay. Your kind words will be shared with them. We hope to welcome you back to the Millennium Gloucester Hotel soon.Best regards,Chris van DamGeneral ManagerMillennium Gloucester Hotel