Dineren in de kamer

Beoordelingen van Montcalm Brewery Townhouse

4.5 out of 5
Montcalm Brewery Townhouse
42-46 Chiswell Street, London, England

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 422 van 816 beoordelingen" "
Gastenscore: 8 - Goed. 248 van 816 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 816 beoordelingen" "
Gastenscore: 4 - Matig. 47 van 816 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 26 van 816 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

2 nachten verbleven in maart 2019

8/10 – Goed

Bert, Boechout

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede ligging. Vriendelijk personeel. Wil duidelijk 'posh' zijn. Hangt er dus vanaf of je dat leuk vindt.
2 nachten verbleven in maart 2019

6/10 – Redelijk

Jennifer

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Nice building. Location, just well Hallway smelled like a slaughter house. Had a peek in the kitchen it was just disgusting Room small but further good.
2 nachten verbleven in januari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2019

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in januari 2019

8/10 – Goed

Michiel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Montcalm Brewery
Located in an old brewery a very nice hotel. grandeur interior and fantastic rooms
1 nacht verbleven in maart 2018

10/10 – Uitstekend

Michiel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aanrader
Comfortabele kamer en vriendelijke staff. Enige minpunt was dat mijn kamer nauwelijks daglicht had door uitzicht op blinde muur. Slechts paar minuten lopen van underground.
2 nachten verbleven in november 2017

10/10 – Uitstekend

Anna, 's Gravenhage

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig Hotel
Prachtig hotel, heerlijk geslapen! Goede bedden, van alle gemakken voorzien! Mooie badkamer! Super! Locatie in buisness gebied van londen. 40 minuten lopen vaar de towerbridge

8/10 – Goed

Redrock64

Positief: Netheid, personeel en service en comfort kamer
Prima verblijf
Voor een weekendje Londen was iets meer naar het centrum wat gezelliger geweest maar ons verblijf in dit hotel was prima voor elkaar. Restaurant in het hotel een aanrader. Ontbijt was erg prijzig. Verder een dikke 8.

8/10 – Goed

simon, Zwolle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prettig en ontspannen
Geen goedkoop ontbijt, maar zeker de moeite waard.

8/10 – Goed

BMA, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxe hotel met goede service
We hadden een prima prijs/kwaliteit verhouding door een aanbieding op Hotels.com. Voor een prijs waar je normaal in Londen in een 3 sterren hotel moet zitten, hadden we nu een 5 sterren hotel met een luxe uitstraling en vriendelijk personeel. Je koffers worden nog buiten overgenomen door een 'butler', personeel is behulpzaam. De bedden zijn comfortabel en je hebt luxe badproducten van Hermes. Roomservice is 24 uur beschikbaar en de locatie is goed centraal gelegen. Je loopt in 5 minuten naar de metro en binnen een paar haltes ben je bij de meeste bezienswaardigheden / shoplocaties. De omgeving van het hotel zelf is rustig, na een bepaalde tijd is alles gesloten.

10/10 – Uitstekend

Davy, Brussel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig hotel in centrum Londen
Het personeel van dit hotel doet er alles aan om je verblijf super te maken. Kamers zijn modern met alle nodige faciliteiten. Er was zelf een europees stopcontact in de kamer. Ontbijt was uitgebreid. Zeker voor herhaling vatbaar.

10/10 – Uitstekend

Sliman, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing service!
This is one of my favorite hotels in London! Excellent service and outstanding well-trained staff. Extremly customer oriented! I will return for sure! Only gym needs upgrading!

10/10 – Uitstekend

Jacq, Katwijk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijke suite voor twee personen
Ontvangst op straat door een butler die ons tegemoet kwam lopen, hulp bij het plannen van onze trip, krantje s ochtends aan de deur, schaal fruit bij ontvangst, koffers werden naar de kamer gebracht. De kamer zelf was mooi en luxe. Hermès douchespullen in de badkamer, van shampoo tot bodycreme. kamer zelf ook compleet ingericht, tot strijkplank aan toe. Nespresso machine met cups in keuken. Toptrip!

8/10 – Goed

Alistair

2 nachten verbleven in april 2024

4/10 – Matig

Erik, Kiev

Zakenreiziger
No floor heating in bathroom so ice-cold to step in there Cold in the room, heating did not work. Bring a full piece pajama.. Poor internet connection
2 nachten verbleven in april 2024

10/10 – Uitstekend

Richard, Coventry

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Lovely property with modern facilities. Passageways at a sense of quirkiness! All round excellent value
1 nacht verbleven in maart 2024

8/10 – Goed

Anthony

Positief: Personeel en service, voorzieningen
All in all it was good. But in daylight the room and furniture looked a bit jaded. The bed was comfortable, and the pillows and linen excellent. The bathroom was good. But parts of it needed maintenance. Reception and check in is across the road at the Montcalm Brewery. Would i stay at The Barbican Rooms again? Yes.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

sarah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and tidy Asked to book in a little earlier as we had a reservation booked and they said yes very helpful
1 nacht verbleven in februari 2024

4/10 – Matig

barbara

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
This hotel is in the best location for the Barbican and has a historic charm to the building. Our room had a few broken tiles in the bathroom which were a danger and the laminate on the bathroom furniture was peeling and in need of being replaced. Staff were all so very good
1 nacht verbleven in februari 2024
Reactie van Emanuel Alves op 13 feb 2024
Dear Barbara, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your positive comments regarding the hotel's location, historic charm, and the attentive staff.We apologize for any inconvenience caused by the issues in your room, particularly the broken tiles and peeling laminate. Please rest assured that your feedback has been noted, and we'll address these concerns to ensure a better experience for our future guests.If you have any further comments or if there's anything specific you'd like to share, please feel free to let us know. We value your input, and your insights are instrumental in our ongoing efforts to improve our services.We hope to have the opportunity to welcome you back for a future stay, providing an even more enjoyable experience.Best regards,

10/10 – Uitstekend

Morten

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value for money
Great value for money! Very nice and well kept hotel. Friendly staff.
2 nachten verbleven in januari 2024
Reactie van Emanuel Alves op 4 feb 2024
Dear Morten, Thank you for your positive review! We're thrilled to hear that you found our hotel to be great value for money, well-kept, and that you encountered friendly staff during your stay. Providing excellent service and maintaining a welcoming atmosphere are top priorities for us.If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another enjoyable experience.Thank you for choosing us!Sincerely,

8/10 – Goed

M

Positief: Netheid, personeel en service en comfort kamer
A convenient stay when visiting the Barbican
We were upgraded to a club room. The room was a bit tired, and there was a musky smell in the room and corridor. The room was quiet, which is important to me.
1 nacht verbleven in januari 2024
Reactie van Emanuel Alves op 30 jan 2024
Dear M,Thank you for taking the time to share your feedback about your recent stay. We're pleased to hear that you were upgraded to a club room and that the room was quiet, meeting your preference.However, we apologize for any inconvenience caused by the room being a bit tired and the musky smell in the room and corridor. Your comments are important, and we will share them with our team to address and improve these aspects.If there are specific details or if there's anything else you'd like to share about your experience, please feel free to contact us.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future.Thank you for choosing us!Sincerely,

10/10 – Uitstekend

Bryan

1 nacht verbleven in januari 2024
Reactie van Emanuel Alves op 30 jan 2024
Dear Bryan,Thank you for giving us a perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. Our team strives to provide excellent service, and your positive feedback is truly appreciated.If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another wonderful stay.Thank you for choosing us!Sincerely,

2/10 – Ontzettend slecht

Niten

1 nacht verbleven in januari 2024
Reactie van Emanuel Alves op 30 jan 2024
Dear Niten,We are genuinely sorry to learn that your experience fell short of expectations, as indicated by your rating of 2 out of 10. We take your feedback seriously and would appreciate any specific details you can provide about the issues you encountered during your stay.Our goal is to ensure all guests have a positive and comfortable experience, and we sincerely apologize if we did not meet those standards in your case. Please feel free to share more information or contact us so that we can address your concerns directly.Thank you for bringing your concerns to our attention, and we hope to have the opportunity to make amends and provide you with a more satisfactory experience in the future.Sincerely,

8/10 – Goed

L

1 nacht verbleven in januari 2024
Reactie van Emanuel Alves op 30 jan 2024
Dear L,Thank you for your rating! We appreciate your feedback and are pleased to see that you had a positive experience during your stay. We're always striving to improve, and if there's anything specific you'd like to share about your experience or any suggestions you may have, please feel free to let us know.Your satisfaction is important to us, and we look forward to the opportunity to welcome you back for an even better experience in the future.Thank you for choosing us!Sincerely,

8/10 – Goed

sstellioss

Positief: Netheid, personeel en service
Lovely staff, room was less than expected
The staff were lovely and made us feel very welcome, the room was nicely cleaned and prepared. However, the room had a broken charging port, some light switches weren’t working and the bathroom didn’t have much ventilation. There was also a fire alarm at 2:30 in the morning which seemed to be an accident.
1 nacht verbleven in januari 2024
Reactie van Emanuel Alves op 30 jan 2024
Dear Reviewer,Thank you for taking the time to share your feedback about your recent stay. We're pleased to hear that our staff made you feel welcome and that you found the room nicely cleaned and prepared.However, we apologize for the inconvenience caused by the broken charging port, non-functioning light switches, and lack of bathroom ventilation. We understand the importance of these details for a comfortable stay, and we will address these issues with our maintenance team.We also apologize for any disruption caused by the accidental fire alarm at 2:30 in the morning. Guest safety is a top priority, and we appreciate your understanding.If there are specific details or if there's anything else you'd like to share about your experience, please feel free to contact us. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future.Thank you for choosing us!Sincerely,

10/10 – Uitstekend

Stefan

3 nachten verbleven in januari 2024
Reactie van Emanuel Alves op 30 jan 2024
Dear Stefan,Thank you for giving us a perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. Our team strives to provide excellent service, and your positive feedback is truly appreciated.If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another wonderful stay.Thank you for choosing us!Sincerely,

6/10 – Redelijk

jo

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Adequate stay
Entry is via the brewery gates, reception staff were lovely, I was taken to my room right above the pub on the corner. I was worried about noise levels but this wasn't an issue. The room was very cold, the air con was on 26 but seemed to blow out cold air. I experimented with it, even turning it off but it never improved. So much so I was either under the duvet or in the bathroom with the underfloor heating and I generally don't feel the cold. Room was very large but very dated furniture - not 5 star
1 nacht verbleven in januari 2024
Reactie van Emanuel Alves op 30 jan 2024
Dear Jo,Thank you for taking the time to share your feedback about your recent stay. We're pleased to hear that you found our reception staff lovely and that noise levels weren't an issue.However, we apologize for the inconvenience you experienced with the room temperature and the dated furniture. Your comments are important, and we will share them with our team for review and improvements.If there are specific details or if there's anything else you'd like to share about your experience, please feel free to contact us. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable and updated stay in the future.Thank you for choosing us!Sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic rooms for great p4ice
My stay at the Barbican Rooms was fantastic. The service was amazing and the staff was very helpful and accommodating, especially as we had to switch rooms due to heating issues! A great place to stay
1 nacht verbleven in januari 2024
Reactie van Emanuel Alves op 30 jan 2024
Dear Reviewer,Thank you for sharing your positive experience with us! We're delighted to hear that your stay at the Barbican Rooms was fantastic and that you found the service amazing. We appreciate your understanding and cooperation during the room switch due to heating issues.If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another great stay.Thank you for choosing us!Sincerely,

10/10 – Uitstekend

Ditte

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service and beautiful hotel. I felt very safe and comfortable
Reactie van Emanuel Alves op 14 jan 2024
Dear Ditte, I'm delighted to hear that you experienced great service and found the hotel beautiful. Feeling safe and comfortable during your stay is paramount, and I'm glad to hear that the hotel provided that sense of security.If there's anything specific you loved about the service or if there's anything we can do to make your next visit even more enjoyable, please feel free to let us know. Your positive feedback is much appreciated, and we look forward to hosting you again in the future!Thank you for sharing your positive experience.Warm Regards

8/10 – Goed

Fatoumata

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
loved the building ! location is perfect too
2 nachten verbleven in januari 2024
Reactie van Emanuel Alves op 30 jan 2024
Dear Reviewer,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you loved the building and found the location to be perfect. Your satisfaction is important to us, and we're delighted that our property and its location contributed to a positive experience.If there's anything specific about your stay that stood out or if there's anything else you'd like to share, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another great stay.Thank you for choosing us!Sincerely,

8/10 – Goed

Julia

4 nachten verbleven in december 2023
Reactie van Emanuel Alves op 14 jan 2024
Dear Julia, Thank you for sharing your rating. If there are specific aspects you enjoyed or any areas where you think there could be improvements, feel free to provide more details. Your feedback is valuable, and it helps us enhance the guest experience.If there's anything we can do to ensure your next stay is even more enjoyable, please let us know. We appreciate your input and look forward to hosting you again in the future!Warm Regards

10/10 – Uitstekend

MONICA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Queda un poco alejada de la zona más turística, está en la zona de negocios. La limpieza y el trato del personal muy buenos. Buena equipación de la habitación. Único detalle curioso que la cama es alta, al menos la de mi habitación.
3 nachten verbleven in januari 2024
Reactie van Emanuel Alves op 8 jan 2024
Dear Monica, I'm glad to hear that you found the cleanliness and treatment of the staff to be very good, and that the room equipment met your expectations. It's noted that the hotel is situated in a business area, which may be a bit different from the touristy areas.Regarding the bed height, it's an interesting detail, and I appreciate you mentioning it. If there's anything else you'd like to share or if there's anything we can do to make your next stay even more enjoyable, please feel free to let us know. We value your feedback and aim to provide a comfortable experience for our guests.Thank you for sharing your thoughts about your stay!Warm Regards

2/10 – Ontzettend slecht

Gary

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in januari 2024
Reactie van Emanuel Alves op 8 jan 2024
Dear Gary, I'm sorry to hear that your experience did not meet your expectations, as reflected in the 2 out of 10 rating. If you have specific feedback or concerns you'd like to share, please feel free to provide more details. Your feedback is important, and we would like to address any issues to improve our services.If there's anything we can do to make things right or if you have suggestions for improvement, please let us know. We value your input and want to ensure that we provide a better experience in the future.Thank you for sharing your feedback, and we hope to have the opportunity to address any concerns you may have.Warm Regards

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
trip to Barbican theatre
Great hotel for Barbican centre - literally 2 mins round the corner to theatre entrance. staff helpful. room spacious and had all basic essentials covered. Bed a little tired. overall very satisfied,
1 nacht verbleven in januari 2024
Reactie van Emanuel Alves op 8 jan 2024
Dear David, I'm thrilled to hear that the hotel's proximity to the Barbican Centre made it a great choice for your trip. It's wonderful that the staff was helpful, and you found the room spacious with all the essential amenities covered.Your feedback about the bed is noted, and I appreciate your understanding. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even more enjoyable, please feel free to let us know. We appreciate your positive feedback and look forward to hosting you again in the future!Thank you for sharing your satisfaction with your stay!Warm Regards

8/10 – Goed

Daniel

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Not a five star hotel
Far away from a five star hotel but still okay. Location is okay pretty close to underground station.
3 nachten verbleven in december 2023
Reactie van Emanuel Alves op 7 jan 2024
Dear Daniel,We appreciate your honest feedback and are glad to hear that you found our location to be convenient. While we may not be a five-star hotel, we're committed to providing a comfortable and satisfactory experience for our guests. Your input is valuable, and we'll use it to continually improve our services. If there are specific areas you believe we can enhance, please don't hesitate to share. We hope to have the opportunity to welcome you back and exceed your expectations in the future. Thank you for choosing to stay with us.Warm Regards

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic quiet room beautiful hotel
1 nacht verbleven in december 2023
Reactie van Emanuel Alves op 27 dec 2023
Dear Amanda, I'm thrilled to hear that you had a fantastic experience and enjoyed a quiet room in our beautiful hotel. Creating a serene and comfortable environment for our guests is a top priority, and it's wonderful to know that you had a positive and peaceful stay.If there are any specific details or aspects of your stay that stood out to you or if there are other things you'd like to share, feel free to do so. We appreciate your feedback and look forward to welcoming you back for another wonderful experience in the future.Warm regards,

10/10 – Uitstekend

Ella-May

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful stay
1 nacht verbleven in december 2023
Reactie van Emanuel Alves op 20 dec 2023
Dear Ella-May, I'm thrilled to hear that you had a wonderful stay! If there's anything specific that made it particularly enjoyable or if there's anything you'd like to share about your experience, feel free to let me know. We appreciate your feedback, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards,

8/10 – Goed

Lisa

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Was Fine
Check in for the Barbican Rooms is across the street in the Montcalm Brewary. And I was actually put in the Brewary which was fine. Average stay. Did what it needed for 1 night business trip. Was a bit tired and dated but was clean and staff were friendly. I never visited restaurant or gym so cant comment.
1 nacht verbleven in december 2023
Reactie van Emanuel Alves op 13 dec 2023
Dear Lisa, ChatGPTIt sounds like your stay at the Montcalm at the Brewery was average, with a check-in process at a different location. Cleanliness and friendly staff are positive aspects, but you mentioned that the hotel seemed a bit tired and dated. If there's anything specific you'd like to highlight or if you have suggestions for improvement, feel free to share. Your feedback can be helpful for both the hotel and future guests.Warm Regards

2/10 – Ontzettend slecht

James

1 nacht verbleven in december 2023
Reactie van Emanuel Alves op 13 dec 2023
Dear James, It sounds like your experience at the Montcalm at the Brewery was not very positive, given the low rating. If you're comfortable sharing more details about what aspects of your stay led to this rating, it could provide valuable feedback for the hotel or help others considering a stay there. Your insights are appreciated!Warm Regards

10/10 – Uitstekend

Hannah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Emanuel Alves op 7 dec 2023
Dear Hannah, Thank you for the fantastic 5-star rating! We're delighted to hear that you had a positive experience during your stay. If there's anything specific that stood out to you or any suggestions you have for improvement, feel free to share. We appreciate your feedback and look forward to welcoming you back for another excellent stay.Kind Regards

6/10 – Redelijk

Alex

Zakenreiziger
Positief: Netheid
Negatief: Comfort kamer
Two of the guests rooms were freezing cold, and nothing was done about it by the hotel when reported.
1 nacht verbleven in november 2023
Reactie van Emanuel Alves op 5 dec 2023
Dear Alex, That sounds like a chilly situation! It's surprising that the hotel didn't take immediate action to address the issue with the cold rooms. A comfortable stay is crucial, and temperature-related concerns should be resolved promptly.Warm Regards

8/10 – Goed

Jenna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and friendly staff. The room and bathroom were a really good size however I think that they placed us in a room at Montcalm The Brewery, rather than at the Barbican rooms. The only thing I will say is that we were on the bottom floor and there was no blind on the bathroom window. Even though it was frosted glass, it still didn’t feel completely private! Other than that we had a good stay.
2 nachten verbleven in november 2023
Reactie van Emanuel Alves op 29 nov 2023
Dear Jenna, It's wonderful to hear that you enjoyed the location and found the staff friendly. Regarding the room assignment, it's possible that there was a mix-up, but I'm glad it didn't significantly impact your overall experience. Your feedback about the bathroom window is valuable, and it's something the hotel might consider addressing for future guests. If there's anything else you'd like to share or discuss, feel free to let me know!Kind Regards

8/10 – Goed

SANJAY

Zakenreiziger
Positief: Netheid, personeel en service
Old buildings. Hotel is spread between 3 or 4 small buildings.
3 nachten verbleven in november 2023
Reactie van Emanuel Alves op 29 nov 2023
Dear Sanjay,It sounds like the hotel has an interesting layout with its spread across multiple buildings. Did you find the unique architecture and arrangement charming, or did it present any challenges during your stay?Kind Regards

10/10 – Uitstekend

Timothy

2 nachten verbleven in november 2023
Reactie van Emanuel Alves op 17 dec 2023
Dear Timothy, ChatGPTThat's wonderful to hear! A 5 out of 5 rating suggests you had a fantastic experience. If there's anything specific that stood out as a highlight or any future plans you'd like to share, feel free to let me know. Your positive feedback is always appreciated!Warm Regards

10/10 – Uitstekend

Jia Ling Adrian, Brooklyn

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice location. Good rooms . Perhaps make it clear to folks they need to check in at the montcalm brewery in case they are lugging lots of luggage
2 nachten verbleven in november 2023
Reactie van Emanuel Alves op 25 nov 2023
Dear Jia Ling, It's great that you found the location and rooms to be to your liking. And your suggestion about making the check-in location clear for guests with lots of luggage is quite thoughtful. It can indeed be helpful for a smoother experience. If you ever plan to stay again or have any more thoughts to share, feel free to reach out. Your feedback is valuable!Kind Regards

8/10 – Goed

Xueke

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The reception and the rooms are located to the opposite of the street as shown on the website. I got an upgrade at the reception and the room was lovely and cosy. The noise on the street was very noticable but it didn't impact my sleep much. Overall it was a lovely stay.
Reactie van Emanuel Alves op 25 nov 2023
Dear Xueke, I'm glad to hear that despite the noise on the street, you had a lovely stay and enjoyed the upgraded room. It's always nice when a hotel can provide a cozy and comfortable atmosphere. If you ever decide to stay again or have more feedback to share, don't hesitate to reach out. Your experiences help in making future stays even better!Kind Regards

8/10 – Goed

Robin

Ok
1 nacht verbleven in november 2023
Reactie van Emanuel Alves op 22 nov 2023
Dear Robin,Thank you for providing a rating! If there are specific aspects you enjoyed or any suggestions you have for us to improve and earn a higher rating next time, please feel free to share. Your feedback is important to us, and we want to ensure we meet and exceed your expectations.If there's anything you'd like to discuss further or if there are specific details you believe could be improved, please don't hesitate to reach out.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,

4/10 – Matig

Katharyn

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
I booked a room at the Barbican Rooms but when I arrived was directed to a room in the group's other hotel The Montcalm at the Brewery. The ataff were welcoming and pleasant but the room was small and slightly shabby and had a broken loo seat, noisy air conditioning and dirty grouting in the bathroom. It served my purposes as a ladt minute place to sleep and shower the next day but I wouldn't recommend it, particularly if paying the standard rates.
1 nacht verbleven in november 2023
Reactie van Emanuel Alves op 4 nov 2023
Dear Katharyn, Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience you may have faced during your stay. It's important to us that our guests have a comfortable and enjoyable experience, and we're sorry to hear that the room did not meet your expectations.We have taken note of your comments regarding the room conditions, and we will address these issues to ensure improvements are made. Your feedback is valuable, and it helps us identify areas where we can enhance our services.We hope that despite the challenges, you were able to find some comfort during your stay. If there's anything specific you'd like us to address or if you have additional comments, please feel free to reach out.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Best regards,

10/10 – Uitstekend

Baljeet

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Emanuel Alves op 31 okt 2023
Dear Baljeet, Thank you for taking the time to share your positive rating! We are delighted to learn that you had an excellent experience during your stay. Your satisfaction is our top priority, and we appreciate your acknowledgment of our efforts.If there is anything specific that stood out to you or if you have any suggestions for improvement, please feel free to share. We value your feedback, and it helps us continue to enhance our services.We hope to have the pleasure of welcoming you back for another outstanding stay in the future. If you have any questions or if there's anything we can assist you with, please don't hesitate to contact us.Best regards,