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Beoordelingen van Residence Inn by Marriott London Kensington

4 out of 5
Residence Inn by Marriott London Kensington
181-183 Warwick Road, London, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 473 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 310 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 114 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 57 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 47 van 1001 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Monique

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooie accommodatie, prachtige kamers met volledig uitgeruste keuken. Ideaal voor gezinnen. Heerlijk ontbijt en zeer behulpzaam personeel.
4 nachten verbleven in mei 2024
Reactie van Rishav op 11 mei 2024
Dear Monique,Thank you so much for taking time to review us.Your complement has been shared with the team and is happy to get your feedback.We look forward to welcoming you back. Kind regards,Rishav

8/10 – Goed

Noah

Positief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2023
Reactie van Kamal Rajendra op 3 jun 2023
Dear Noah,Thank you for your feedback. We look forward to welcome you back soon. Regards Kamal K Rajendra

8/10 – Goed

Alfred

Positief: Netheid, personeel en service
4 nachten verbleven in september 2022

10/10 – Uitstekend

Tamara

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heel fijn hotel, in een veilige buurt. Ideale locatie! Bosstops om de hoek en metrostation met picadilly- en districtline op 800 meter. Ontbijt met veel keuze, kamer voor londense begrippen ruim.
3 nachten verbleven in mei 2022
Reactie van Kamal K Rajendra op 11 mei 2022
Dear Tamara, Thank you for your fabulous feedback. We are happy that you enjoyed your stay with us. We look forward to welcome you back soon Regards Kamal Rajendra

8/10 – Goed

DON

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
OK hotel
Location is good as it is in walking distance of the underground. Room is spacious. Breakfast is ok, but I would expect more for a Marriott hotel.
2 nachten verbleven in december 2019

10/10 – Uitstekend

Patricia, Burnaby

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great stay at the hotel as it is close to several tub stations and buses. They don't have on-site parking but you can reserve a spot at the Tesco supermarket (literally next door). The self service laundry was great but can get really busy...we had to do laundry past midnight as the machines were not available. Had issues when I asked for dishwasher tablets (house keeping had not left me any on some days) and a change of sheets for my baby's cot, no one came up and I had to walk up to the front desk or house keeping to directly ask. The hotel came with daily full english breakfast but if you go late, not much food is left. I do highly recommend to people who want space and the convenience of an apartment style hotel as I would stay again. Bonus, there is an amazon locker off to the side of the lobby but the reception would accept packages on your behalf if you let them know in advance.
11 nachten verbleven in mei 2024
Reactie van Rishav op 14 mei 2024
Dear Patricia,Thank you for your feedback. We really appreciate it and has been shared with the team.Kind regards,Rishav

10/10 – Uitstekend

Reza

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024

10/10 – Uitstekend

MAHENDRA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location and great staff.
6 nachten verbleven in april 2024
Reactie van Rishav op 14 mei 2024
Dear Mahendra,Thank you for your feedback. We really appreciate it and has been shared with the team.Kind regards,Rishav

8/10 – Goed

Rose, Ripley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our short stay at the Resident Inn. The staff were excellent and we liked our room. We would recommend this hotel and we would stay here again. The only negative I have was the view out of our window from the fourth floor and the early wake up with the cleaning team. Parking is available next door at Tesco and charging points for your electric vehicles.
1 nacht verbleven in mei 2024
Reactie van Rishav op 14 mei 2024
Dear Rose,Thank you for your feedback. We really appreciate it and has been shared with the team.Kind regards,Rishav

8/10 – Goed

WAI PING

5 nachten verbleven in mei 2024
Reactie van Rishav op 14 mei 2024
Dear Wai Ping,Thank you for your feedback. We really appreciate it and has been shared with the team.Kind regards,Rishav

10/10 – Uitstekend

Esther

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay. The room was comfortable and the breakfast was excellent.
8 nachten verbleven in mei 2024
Reactie van Rishav op 14 mei 2024
Dear Esther,Thank you for your feedback. We really appreciate it and has been shared with the team.Kind regards,Rishav

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hospitality, breakfast spread. Comfortable beds. Quiet rooms.
6 nachten verbleven in mei 2024
Reactie van Rishav op 11 mei 2024
Dear Michael,Thank you so much for taking time to review us.Your complement has been shared with the team and is happy to get your feedback.We look forward to welcoming you back. Kind regards,Rishav

10/10 – Uitstekend

richard

Reisde met partner
The staff was friendly and very attentive. The free laundry needs attention. The washers left things too wet for the dryers. I had too run the dryer through 3 cycles to finally get the load dry. It took 3 hours out of my time and multiple trips to get the job done. The other patrons had the same problem.
4 nachten verbleven in mei 2024
Reactie van Rishav op 9 mei 2024
Dear Richard,Thank you for your time reviewing us. Your complement has been shared with the team and the hotel management has been notified with the issue you had with the tumble dryer.We look forward to serving you soon here at The Residence Inn London Kensington.Kind regards,Rishav

10/10 – Uitstekend

Deborah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, pefect location. The 2 bedroom suite was exactly what we needed it. Breakfast was good but they ran out of cutlery and some food several times. I called the front desk for a set of sheets for the pull out sofa and they said it was going to $10 a day and I said nevermind. They checked and saw that I was an rewards member and decided not to charge me for them. That was the only questionable issue. Over all a great stay!!
4 nachten verbleven in april 2024

10/10 – Uitstekend

Sheila

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the big room, and the delicious breakfast including fresh fruit salad. All the staff I encountered were great. One front desk staffer remembered which room I was in after only 2 days, and the breakfast buffet staff including Gurpreet, Monika and Roberto gave a great start to our day. Our room was quiet, the bed was comfy, and the tiny dishwasher was a nice touch.
7 nachten verbleven in april 2024

6/10 – Redelijk

Zeenat

Reisde met familie
Positief: Personeel en service, voorzieningen
Very small & congested room area
4 nachten verbleven in april 2024

6/10 – Redelijk

Victoria

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was very busy. No hot water in shower, bathroom floor dirty. The room booked was not available & a comparable option was not provided. An upgraded room was available that we had to pay an extra 50 euro per night. Staff was very friendly but hotel felt very over used & crowded.
5 nachten verbleven in april 2024

8/10 – Goed

Shannon, San Rafael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good- did not need handicapped room but fine. Sink in bathroom would not turn off & one light out. Breakfast was good- Ahmed was so nice and helpful. Reception always helpful and friendly. Good location.
3 nachten verbleven in april 2024

4/10 – Matig

Andrew

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very disappointed with standard of decor and cleanliness. Staff were great.
2 nachten verbleven in april 2024

8/10 – Goed

Carla, Albuquerque

Positief: Netheid, personeel en service
7 nachten verbleven in april 2024

10/10 – Uitstekend

Karin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a great location, buffet breakfast was very convenient , helpful staff.
6 nachten verbleven in april 2024

8/10 – Goed

santiago

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is well located with easy access. The bathroom is a little small for 3 guests
5 nachten verbleven in april 2024

10/10 – Uitstekend

Brett

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have no idea how anyone could rate lower than 10/10 based on my experience. The staff was friendly, hotel clean, rooms spacious and well-appointed, and the location was flawless.
8 nachten verbleven in april 2024

10/10 – Uitstekend

Eleanor

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was close to very good restaurants. A little too far from Earls Court station but manageable to walk 😊
5 nachten verbleven in april 2024

10/10 – Uitstekend

Jerome

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed our stay, good hotel for our family of 4
3 nachten verbleven in april 2024

10/10 – Uitstekend

Allyn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
8 nachten verbleven in maart 2024

8/10 – Goed

sachin

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The rooms were clean but a bit dated, could have been better. (Sofa, bathroom and room paint) The staff was superb and housekeeping was good too. Samiya and Sophie at the reception were a great help.
6 nachten verbleven in april 2024

6/10 – Redelijk

SEIYA

Good Breakfurst service
7 nachten verbleven in april 2024

8/10 – Goed

Fauzia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good place to stay, central , easy access to transport. Next to large grocery shop and the top rated Iranian food just across .. delicious
8 nachten verbleven in april 2024

8/10 – Goed

Natalie Jane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great experience here at Residence Inn Kensington. We would definitely consider returning in the future! It was about a 13 minute walk to the nearest Underground station, so that was just something we had to account for in our travel times, but overall it wasn’t a make or break for us. We do wish the hotel had its own restaurant for dinners as opposed to take out from the Italian across the street for “room service.” It was a quiet neighborhood and a lot really enjoyed the area. Overall the accommodations, staff friendliness, and ease of our stay was great. Highly recommend.
6 nachten verbleven in april 2024

6/10 – Redelijk

beatrice

Reisde met familie en kleine kinderen
Positief: Netheid
The location
12 nachten verbleven in april 2024

10/10 – Uitstekend

Adriana

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Genevieve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Kate

2 nachten verbleven in april 2024

8/10 – Goed

Amelie

Reisde met familie
Positief: Netheid, personeel en service
The kitchen does not have basics such as oil and salt, we had to buy everything. Lucky us the Tesco is next door ! The sofa’s mattress was a way too much soft. The bathroom door was not closing properly. Generally speaking people are super kind
3 nachten verbleven in april 2024

10/10 – Uitstekend

Andre

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We want to give a big thank you to Cecilia ( breakfast) that was so nice and helpful with us every day !
8 nachten verbleven in april 2024

10/10 – Uitstekend

IDIL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My daughter and I enjoyed a very comfortable stay, benefiting from its proximity to public transport and rooms that are not only spacious by London standards but also very comfortable. The bathroom was spotlessly clean, and the breakfast was superb. A special thank you to Roberto, the host, for providing a dining experience comparable to a restaurant's. As a Human Resources Manager, I was particularly struck by the staff's approach and treatment. They were exceedingly polite and attentive, offering the comfort of a boutique hotel. The gym and complimentary laundry service were also excellent features. I will definitely consider this hotel as my first choice in the future. A big thank you to everyone else at the reception whose names I may not recall.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Raquel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very convenient location
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Judith

5 nachten verbleven in april 2024

10/10 – Uitstekend

Alexej

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was great and the staff was very friendly and attentive, highly recommend this hotel.
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Apartment was ideal and location great for commuting
4 nachten verbleven in april 2024

8/10 – Goed

Sanjay

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good sized rooms, brilliant breakfast, toilet paper was like cardboard though!!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Shannon Lee, north tonawanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Outstanding service!! Cannot say enough about how well the staff did in exceeding our expectations at every opportunity. The ONLY complaint is the lift- undersized for the property, and with a disabled guest the stairs are not an option. Wasted quite a bit of time waiting and heard many complaints from other giests about the same.
6 nachten verbleven in maart 2024

8/10 – Goed

Diana

Reisde met familie
The property was convenient to the train and walkable to the attractions we were interested in.
3 nachten verbleven in april 2024

8/10 – Goed

Christian, Köln

Reisde met familie
All in all it was Standard
5 nachten verbleven in april 2024

8/10 – Goed

Harvinder

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
Check in staff was unfriendly and was actually charged for room x 4 days to credit card by mistake….the staff didnt realise until this was pointed out. Room was a good size and the small kitchen was ideal for cooking but room needed a good hoover. The sofa bed was very comfortable for sleeping and sitting. Housekeeping staff were very accomodating. Laundry facilities very welcomed especially with a child. Breakfast was ok. Tesco nearby was a bonus. Hotel bit out of the way. Plenty of public transport available and was easy to get around.
4 nachten verbleven in april 2024

8/10 – Goed

Kyle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024

8/10 – Goed

Kai

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sehr freundliches und kompetentes Personal.
5 nachten verbleven in maart 2024

8/10 – Goed

Brent

Reisde met familie
Positief: Netheid
Liked convenient location to Underground and Tescos. Laundry room needs updating; breakfast could use more variety.
8 nachten verbleven in maart 2024

8/10 – Goed

Martin

Positief: Personeel en service
Man musste schon weiter bis zur Underground laufen, war aber noch erträglich. Am ersten Tag war die Klimaanlage sehr laut, wurde aber nach Reklamation gemacht. Das Frühstück war täglich gleich, ok, aber nicht der Renner. Ansonsten war es ruhig gewesen.
6 nachten verbleven in maart 2024