Dear Amar,Thank you for providing feedback regarding your recent stay with us. We appreciate your valuable input as it helps us to continually improve our services.We understand that the size of your room did not meet your expectations, and we apologize for any inconvenience this may have caused. Please know that we offer a variety of room types with different sizes to better accommodate our guests' needs and preferences.For your future stays, we would be more than happy to assist you in selecting a room type that better suits your requirements. Whether you prefer more space, additional amenities, or specific features, our team is here to ensure your comfort and satisfaction throughout your stay.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back soon.

Dear Seyma, We are thrilled you had a pleasant stay experience. Your feedback truly brightened our day. Our entire team works extremely hard to keep our guests happy, but we can only do so because of wonderful guests like you. Thank you once more, and we hope to host you again soon.

Dear Pamela, Thank you for choosing our hotel, and for taking the time to write a review. We apologize for the inconvenience you had. We have addressed this straight away to our housekeeper and maintenance staff for immediate action to ensure that this stay experience is not repeated. Appreciate you bringing these concerns to our attention. Reviews like these give us the opportunity to address areas of improvement. We hope you will allow us to better serve you soon.

Dear Serge, Thank you for taking the time to rate your stay experience. It's truly our pleasure to be of service to you. The entire team is looking forward to welcoming you back to the hotel.

Hi, Thank you for staying with us for your London travel. I'm sorry to know we fell below your expectations. We strive in giving great customer service and having clean and pristine linen in our room. I will surely share your feedback with the relevant department.

Dear Ms Rene We are happy to hear that you had a very positive experience staying with us and would like to thank you for taking the time to write a review. It is our commitment and pleasure to ensure that each and every guest enjoys their stay at the Royal Cambridge London. Nothing is more rewarding than receiving a warm and generous feedback. Kindly note that we are working to improve our breakfast menu and extend our breakfast hour. Your patience is highly appreciated. We hope to have the opportunity to welcome you again in the future. Regards

Dear Adedamola ,Thank you very much for taking the time to leave us a review of your recent stay at the Royal Cambridge Hotel. We greatly appreciate your feedback.Your recommendation means a lot to us, and we are thrilled that you had a pleasant experience during your time with us.If your travels bring you back to London, we would be honored to host you again. We look forward to welcoming you back soon.

Dear Daniela,Thank you for taking the time to share your feedback regarding your recent stay with us. It's wonderful to know that our strategic location met your expectations and contributed positively to your stay.We truly value your patronage and hope to have the opportunity to welcome you back for another enjoyable stay in the near future.

Dear Kevin,Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a great stay and that our hotel's location near the station suited your needs perfectly.Ensuring the safety and comfort of our guests is our top priority, and we're glad to know that you felt secure during your time with us. It's wonderful to hear that you found our staff accommodating and that you appreciated the early check-in. We strive to provide excellent service to all our guests, and we're delighted that we could make your stay more convenient.Your compliments about the cleanliness of your room and the attentiveness of our housekeeping team are greatly appreciated. We'll be sure to pass on your kind words to them.We would be honored to welcome you back for another enjoyable stay whenever your travels bring you to the area. Please don't hesitate to reach out if there's anything we can assist you with in the future.

Dear Paula Regina,Thank you for taking the time to provide feedback on your recent stay with us.Your feedback is invaluable to us as we continuously work to improve our offerings and ensure that every guest has a pleasant stay. If there are specific areas where you believe we can enhance our services, please don't hesitate to share them with us. Your insights will help us to better understand our guests' needs and preferences.We hope to have the opportunity to welcome you back in the future and provide you with a more exceptional experience.

Dear Luisa,Thank you for taking the time to rate your recent stay with us. We're sorry to hear that your experience fell short of your expectations, resulting in a rating of 2 out of 5.We strive to provide all our guests with exceptional service and comfort, and we take your feedback seriously. If you would like to share more details about your stay or if there's anything specific that we could have done better to improve your experience, please feel free to contact us at your convenience. Your insights are invaluable to us as we continuously work towards enhancing our services for all our guests.Once again, we appreciate your time and feedback and hope to have the opportunity to better serve you in the future.

Dear Paul,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are actively reviewing the possibility of resuming our breakfast offering. Your comments will certainly be taken into consideration as we continually improve our services.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that exceeds your expectations.

Dear Bhavik,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel to be a nice and cozy place to stay and that you enjoyed the comfort of our beds and the quality of our showers. Your feedback is truly appreciated.We apologize for any inconvenience caused by the draft from the window. Rest assured, we will address this issue promptly to ensure that our guests have a comfortable stay in the future.We hope to have the pleasure of welcoming you back again soon for another enjoyable stay.

Dear Ken,Thank you for taking the time to share your experience with us. We're delighted to hear that our hotel's location and cleanliness met your expectations and that you found our staff helpful and friendly.We strive to provide a comfortable and accommodating environment for all our guests, and we're pleased to hear that any issues you encountered were promptly addressed to your satisfaction.Your feedback is invaluable to us, and we're glad to know that you found value in your stay with us. We look forward to welcoming you back in the future for another enjoyable experience.

Dear Wallace,Thank you for sharing your recent experience with us and for your continued patronage of our property. We're delighted to hear that you have previously enjoyed your stays with us and appreciate your positive remarks regarding our location and pricing. However, we are truly sorry to learn about the disappointment you experienced during your recent visit due to the unavailability of internet access. Providing reliable internet service is important to us, and we regret any inconvenience this may have caused you. We rely on the service provider for the connection and convey the most updated information we receive to our guests. We apologize for any unsatisfactory information provided by our staff. Please know that your comments are taken seriously, and we will use them to improve our service moving forward. We value your loyalty and hope to have the opportunity to welcome you back in the future, where we can provide you with a more seamless and enjoyable stay.

Dear Jilianne,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. We regret the noise disturbances you encountered, and please rest assured that we take your concerns seriously. We will address this issue in our future planning.We would like to inform you that all our rooms feature a radiator that guests can control by adjusting the knob to heat up the room. Duvets are stored in our linen storage room and not in guest rooms. Your feedback on cleanliness is deeply concerning to us, as it does not reflect the high standards of service we aim to provide. If cleanliness is unsatisfactory, we wish you had informed us during your stay so that we could rectify the issue promptly.Regarding bed sheets, they are not changed daily. For guests staying only 2 nights, the housekeeper tidies the bed without changing the sheets. However, upon request, the housekeeper will gladly change the sheets.As for the Wi-Fi situation, we understand the importance of reliable internet access and apologize for the unsatisfactory information provided by our staff. We rely on the service provider for the connection and convey the most updated information we receive to our guests.On a positive note, we are pleased to know that you found our location favorable, and we truly appreciate your kind words about our staff member.Once again, we apologize for the shortcomings you experienced, and we hope you will give us another opportunity to restore your faith in our hotel during your future travels.

Dear Christopher, Your stay rating truly brightened our day. Our entire team works extremely hard to keep our guests happy, but we can only do so because of wonderful guests like you. Thank you once more, and we hope to host you again soon.

Dear A,We are pleased that you enjoyed your time with us and that you had a positive experience with our team. Thank you for drawing our attention to the noise caused by outside traffic. We will take this feedback into consideration for our further plans. It was a pleasure to host you. We look forward to having you back soon.

Dear John,We appreciate you for sharing your feedback regarding your stay. While we wish you had a better experience, it is input like this that allows us to learn and improve. We hope you can allow us to welcome you again and offer you a better stay.