Ingang accommodatie
Beschikbaarheid controleren

Beoordelingen van Sino Hotel

3 out of 5
Sino Hotel
85, Shepherds Bush Rd, London, England

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 24 van 88 beoordelingen" "
Gastenscore: 8 - Goed. 17 van 88 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 88 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 88 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 88 beoordelingen" "

6,6/10

Netheid

6,4/10

Personeel en service

5,6/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Jayant

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Joey op 12 sep 2023
Thank you so much for the positive rating, Jayant! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Joey

10/10 – Uitstekend

?

Positief: Netheid, staat van de accommodatie en faciliteiten
Very good for the fee. Shops around are excellent.
3 nachten verbleven in mei 2024

6/10 – Redelijk

Gary

Positief: Personeel en service, voorzieningen
After reading the reviews my main concern was not being able to access the property as it is unmanned. The email with door codes and access details never arrived so before i was due to head to the property i called and they sent the email straight away. Access was then quite easy. Likes: Location Little details like toothpaste, ear buds, nail file, toothbrush Clean Price Customer service over the phone pleasant and helpful Dislikes: Smell of drains Dated and worn decor Road noise No hot water when showering at 6.30 before going out but hot water in the morning None of these would prevent me from staying again
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Mayra

Negatief: Voorzieningen
, ridiculously small rooms, difficult access, no receptionist, no staff, I ended up staying at the Hilton and had to pay double. Definitely would not recommend to anyone. No better that a hostal
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Londyn

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
horrible. do not stay. it was dirty, our sheets were not changed after the last person that was there and it was extremely loud, you can hear people upstairs, outside, and next to you. staff was not helpful when i told them i needed a refund becaus i needed to leave early because of how gross this place was. had to spend extra money to stay somewhere that was actually sleepable. i would give this place -10 stars if i could.

6/10 – Redelijk

Zahraa

2 nachten verbleven in februari 2024

8/10 – Goed

MARITA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good stay. A little further out, but good transport links and shopping/food options around. A little noisy due to outside traffic. Sometimes the keyless entry was troublesome, and a bit frustrating.
3 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Silje Marie

3 nachten verbleven in december 2023

4/10 – Matig

CHRISTOPHER

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No hot water The only way to communicate is via text which is not the best
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Roy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent all , but the heater is weak
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Claudia

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Attention to every detail to create a perfect, unique, creative experience. Liked the receptionless access.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
OK minus
Ok opphold, det er dog verdt å legge merke til at det er en del mangler på dette "hotellet". Jeg og kjæresten bodde der i 3 netter og fikk kun utdelt 1 håndkle hver, det var umulig å lukke vinduet på badet noe som gjorde at når det regnet ble hele badet gjennomvått. I tillegg er det veldig tynne vegger og man kan høre ALT som foregår utenfor egen dør. Det var heller ingen plass å henge fra seg håndklær og ikke mulig å lukke døren til badet. Vasken på badet var løs og trykket i dusjen var veldig dårlig. Det gikk også så vidt an å trekke ned i do. Ville ikke bodd her igjen.
3 nachten verbleven in december 2023

8/10 – Goed

Andreea

1 nacht verbleven in december 2023

4/10 – Matig

Jennifer

4 nachten verbleven in december 2023

8/10 – Goed

Luis

Reisde met een groep
Positief: Personeel en service, voorzieningen
After a lot of checking and browsing trhough thousands of accomodation we found this as the better one for the price being. Considering everything is a really nice place to expend a few days in London. We spent almost the whole time outdoors so we would use this place just as a bed and a shower and for that use is one of the best low-cost (having in mind that there is no cheap-london) options out there.

8/10 – Goed

Sophie Munch

Positief: Netheid
4 nachten verbleven in november 2023

2/10 – Ontzettend slecht

RODRIGO

3 nachten verbleven in november 2023

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
For a few days in London is the perfect place. Well connected and good quality price.
3 nachten verbleven in november 2023

8/10 – Goed

Jasmin

Positief: Netheid, personeel en service
3 nachten verbleven in november 2023

8/10 – Goed

Kimya

Positief: Netheid, personeel en service
1 nacht verbleven in november 2023

10/10 – Uitstekend

Lucian

Reisde met een groep
Positief: Netheid, personeel en service
Experience
Windows/ bed and the shower was bad in rest everything was amazing
1 nacht verbleven in oktober 2023
Reactie van Joey op 6 nov 2023
Hi, Lucian! We are elated to know that you liked our services. Regards, Joey

2/10 – Ontzettend slecht

Torgeir

4 nachten verbleven in oktober 2023
Reactie van Barbara op 6 nov 2023
Hi, Torgeir! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

4/10 – Matig

paulo

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No hot water
1 nacht verbleven in oktober 2023
Reactie van Barbara op 6 nov 2023
Sorry for the hassle you faced, Paulo! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

2/10 – Ontzettend slecht

Said

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Maria op 6 nov 2023
Hi, Said! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Maria

8/10 – Goed

Beatrice

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Un seul essui de bain ..c est trop peu et pas assez de porte manteau
2 nachten verbleven in oktober 2023
Reactie van Barbara op 6 nov 2023
Merci pour vos gentils et adorables mots, Béatrice ! La plus grande joie réside dans la satisfaction de nos clients, nous ferons de notre mieux pour répondre à vos attentes également lors de vos prochains séjours. Cordialement, Barbara

4/10 – Matig

Jamie

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Access was really terrible and other people were noisy all night and without anyone there to keep things under control, it was a disaster.
1 nacht verbleven in september 2023
Reactie van Barbara op 6 nov 2023
Hi, Jamie! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

4/10 – Matig

Ewa

Negatief: Personeel en service, voorzieningen
The hotel has a good position. Check in was very problematic. I stood at the door for 10 minutes and tried to log in, but unfortunately my data did not go through the application. I tried to call the phone number provided, but no one answered. After some time, two hotel employees were next to me. I assume so because one of them had the codes to enter and enter the room. They didn't introduce themselves, but they helped me enter the hotel and gave me a room, I couldn't have coped without them. When it comes to the room, we wanted a double bed. The room was for three people, unfortunately the double bed consisted of two single mattresses which were smaller than the size of the bed. While sleeping, the mattresses separated and it was uncomfortable for us to sleep. At night, I think the boiler was running all the time, which was so loud that it was impossible to sleep. Unfortunately, there was no one to complain to. As for the online work of the hotel itself, after entering they quickly sent me 5 e-mails to the room asking me if I wanted to extend my stay. So there was someone who wanted to communicate with me. It's a pity that he didn't answer my calls when I wanted to communicate with them. The next thing in the bathroom was a message in the shower, please close the door while showering, unfortunately. one pair of doors was missing, I am attaching a photo. Four single lights in the room, two of which worked, one had a burnt out bulb and one had no bulb. The room was
1 nacht verbleven in september 2023
Reactie van Barbara op 6 nov 2023
Sorry for the hassle you faced, Ewa! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

8/10 – Goed

Clint

Negatief: Personeel en service
Just stayed because it wasn’t too expensive compared to other hotels but in my opinion, it’s a very average motel. It’s alright for a night, but not a place where I would personally come back. Check in is quite easy, there’s no member of staff on the site and rooms are not that recent.
1 nacht verbleven in september 2023

8/10 – Goed

Kelly

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
For the price this hotel is fabulous. Although slightly tired in places It was very clean and provided everything you need for your stay. Wouldn’t hesitate to book again if Back in the area
1 nacht verbleven in september 2023

8/10 – Goed

David

1 nacht verbleven in september 2023

6/10 – Redelijk

Jasmine

Reisde met een groep
Positief: Netheid
The place was just alright for a few nights stay on a budget. Nice neighbourhood, not too far from the shopping centres.
3 nachten verbleven in september 2023

4/10 – Matig

Gemma

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was ideally situated for the tube
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

SIMEON IKOKU

1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Cecilia

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Uncomfortable Bed. Tiny room. Too hot. Shower doesn't drain. Smells bad.
4 nachten verbleven in augustus 2023
Reactie van Ava op 12 sep 2023
Sincere Apologies, Cecilia! We are highly disappointed to see that our guest is not completely satisfied with our services. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Ava

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great option for a budget stay
We had a great stay, the room was clean and spacious.
3 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Daniella

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
BEWARD BED BUGS
There were bed bugs. I bites everywhere. Hotel was dirty and dingy.
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Simon

Having read previous reviews I was expecting a nightmare but it was actually ok. Pretty basic, a few issues with a loose tap & shaving mirror light not working but no-one in house to report to & I didn't bother to phone the 24/7 contact for any reports. Linen was clean, room ok but I was in the basement & emergency sirens woke me up several times during the night & very noisy when the people above me awoke & started to move around. Good location for The Eventium where I was seeing a music gig
1 nacht verbleven in augustus 2023

8/10 – Goed

Eduardo

2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Ronni

4 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Andy

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Painful.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Carlos, London

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Awful, dusty, mattress too soft (too sponge), shower was only extremely hot, so hot inside the room no air com, not suitable for families.
1 nacht verbleven in juli 2023

6/10 – Redelijk

Mrs Raj

Zakenreiziger, Reisde met familie en kleine kinderen
It wasn't the best the shower head kept falling, dirty bed marks linen marks. Tv was not working had to call someone to fix it. No breakfast or dining.
2 nachten verbleven in april 2023
Reactie van Eva op 25 jul 2023
Hi, Guest! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Eva

8/10 – Goed

Rungratree

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Det var et fantastisk opphold og vi koste oss.
2 nachten verbleven in juni 2023
Reactie van Barbara op 15 jul 2023
We are delighted to hear your words of praise, Rungratree! We will ensure to provide consistent services for your future stays too. Have a pleasant day ahead. Regards, Barbara

4/10 – Matig

lucia

3 nachten verbleven in juni 2023
Reactie van Barbara op 15 jul 2023
Hi, Lucia! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Barbara

6/10 – Redelijk

David

2 nachten verbleven in juni 2023
Reactie van Barbara op 15 jul 2023
Thanks for the positive rating, David! Hope to welcome you again soon. Regards, Barbara

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023
Reactie van Tim op 15 jul 2023
Hi, We are very sorry for the unpleasant experience you had with us and at the same time we would like to thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a pleasant one. Regards, Tim

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in juni 2023
Reactie van Barbara op 15 jul 2023
Hi, Lennart! We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Barbara

2/10 – Ontzettend slecht

Harrison

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Tim op 15 jul 2023
Hi, Harrison! Regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstances, however, we have immediately shared the feedback with our relevant team to look into this concern so that our other guests should not face such trouble further. Hope to make your future experience delightful and we ensure a better experience on your next stay. Regards, Tim

10/10 – Uitstekend

Gillian

1 nacht verbleven in juni 2023
Reactie van Joey op 15 jul 2023
Hi, Gillian! We are elated to know that you liked our services. Regards, Joey