Very pleased with my room and modern feel of the hotel. Room and public spaces were clean. Decor is very nice. Food in restaurant, while not inexpensive, was very good. Area is excellent. Close to tube stations, Oxford Street and Marylebone neighborhood is lovely. Only complaints were about the staff. While they were friendly, most seemed to either not understand what I said or were simply unable to articulate themselves clearly. Perhaps they were new or English isn’t their first language. Finally, I came back to my room one afternoon to find a strong odor of cigarette smoke in the bathroom. As a former smoker, there is no doubt in my mind someone had a cigarette in the bathroom in my absence. The staff blamed it on the vents, but that doesn’t make sense since it is a non-smoking property. I did not want to change rooms, so front desk sent someone up with deodorizer. That did the trick, but I was still unhappy with the fact someone had a smoke in my bathroom! Aside from that unusual event, I would recommend the hotel. Just double check they won’t be refurbishing the hotel during your stay.