Wilde Studio Twin | Luxe beddengoed, een minibar, een kluis op de kamer

Beoordelingen van Wilde Aparthotels, London, Covent Garden

4 out of 5
Wilde Aparthotels, London, Covent Garden
11 Adam Street, London, England

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 634 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 262 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 67 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 1000 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mickel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a compact room, but sufficient and comfortable
2 nachten verbleven in april 2024
Reactie van Lakshay Khurana op 1 mei 2024
Dear Mickel,Thank you for your feedback! We're glad to hear that you found the room comfortable despite its compact size. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!Best regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Johan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Lakshay Khurana op 22 okt 2023
Dear Johan,Thank you for taking the time to leave us a review of your recent stay at our aparthotel. We appreciate your positive feedback and are pleased to hear that you had a great experience during your stay with us. Best regards, Guest Services Manager

10/10 – Uitstekend

Simon de

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heel goed apartment in hartje Londen. Stille schone kamer met prima bedden, goede douche en snel internet. Aanrader!
3 nachten verbleven in april 2023
Reactie van Lakshay Khurana op 15 apr 2023
Dear Simon De,Thank you for taking the time to write such a wonderful review of your recent stay at our apartment in the heart of London. We are thrilled to hear that you found our room to be clean and quiet, and that you had a comfortable sleep on our good beds.We are pleased to hear that you were satisfied with our shower and fast internet. We understand that these amenities are important for our guests to have a comfortable stay, and we strive to provide the best possible experience.We appreciate your recommendation and we look forward to welcoming you back to our apartment in the near future.Thank you for choosing to stay with us.Best regards,Lakshay KhuranaGuest Services Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service
de kamers worden niet opgeruimd of je moest er 30 pond voor betalen, je kreeg geen handdoeken of je moet ze gaan halen, ze stuurde je naar de verkeerde kant voor te ontbijten de tweede keer vroegen we de weg wisten ze ook niet. ik moest op het bed klimmen kon er niet op zo hoog was het en oer mijn partner heen klimmen als ik naar het toilet moest en dat voor 70 + zzers.
2 nachten verbleven in december 2019
Reactie van Nitya op 19 dec 2019
Dear guest, Thank you for taking out the time to write us a review! We are glad that you chose Wilde for your visit to London. We are very sorry for your unpleasant experience. Wilde is built on an avant-garde concept and a quirky style; we aim to provide our guests with a home, rather than a hotel. And we hope you give us another chance to make your stay as comfortable as possible in London! Please feel free to let the reception staff know about any requests regarding room cleanliness, extra towels or a room change. We will be happy to assist you in any way possible! We wish you Merry Christmas a Happy New Year! Best wishes, The Wilde Team

8/10 – Goed

Roos

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2019
Reactie van Mohammed Bulale op 26 nov 2019
Dear Roos Thank you for your wonderful feedback following your recent stay at the Wilde Aparthotel. We are so pleased that you enjoyed your stay and that you commented positively on the service you received from our team. It is incredibly important to us that every one of our guests have a truly memorable experience and our team is very much at the forefront of this effort. Once again thank you for taking the time to write about us and I very much hope to welcome you back to the Wilde Aparthotel in the very near future! Yours faithfully

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfecte locatie, heel dicht bij belangrijke bezienswaardigheden, theaters, winkels en restaurants. Ook vanuit London City Airport heel snel te bereiken.
3 nachten verbleven in oktober 2019
Reactie van Velna The Wilde Team op 11 nov 2019
Good Evening, thank you so much for your feedback. We are glad to had the opportunity to have you staying with us for your previous trip in London. Hopefully we will be able to see you again. Have a lovely evening. Kind Regards,

8/10 – Goed

Rosalie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019
Reactie van Donata op 9 jul 2019
Dear Rosalie, Thank you for choosing Wilde Aparthotel for your stay in London and taking time to let us know about your experience. We are so pleased that you enjoyed your stay and that you commented positively. Once again - thank you and hopefully we will be able to host you in Wilde soon again. With warmest regards and best wishes, Donata Bargiel Guest Services Manager

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in mei 2019
Reactie van Adil op 10 jun 2019
Dear Guest, Thank you for your review of Wilde Aparthotel following your stay with us. We are delighted that you had such a great time in London, and everything, from our location to the team at the Wilde played such a huge part in making your stay a memorable one. We hope to welcome you back to The Wilde Aparthotel. Kind regards, Adil Khan Night Manager

8/10 – Goed

Gwendolien

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch hotel in het centrum van de stad
Zeer aangename ontvangst. Normaal hadden we een kelderappartement, maar dit is gratis ge-upgrade naar een kamer op de tweede verdieping. Zeer verzorgde kamer, badkamer aan de kleine kant. Wel een zeer goed uitgeruste keuken en zeer aangename grootte bed. Bed was iets aan de harde kant. Heel centrale en fantastische ligging, 2 min wandelen van talloze goede restaurant.
4 nachten verbleven in mei 2019
Reactie van Wilde Team op 2 jun 2019
Dear Gwendolien, Many thanks for taking your time out to write about us. It is a pleasure to read that you enjoyed your stay and our location- One of the best location in London, just minutes walkway from four train stations, next to Theatre District, surrounded by all the famous London attractions like Covent Garden, Trafalgar Square, London Eye, Piccadilly Circus and many more. Once again, many thanks for writing the review about us, please don't hesitate to contact With kind regards Gladys Wilde team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het keukenblokje was ideaal. De ligging van het hotel is ook goed! Vriendelijk en behulpzaam personeel.
4 nachten verbleven in april 2019
Reactie van Wilde Team op 22 apr 2019
Dear Guest , Thank you for taking time to write this review for us. I am delighted your apartment met your expectation and glad you had a nice and enjoyable stay in Wilde. We hope to have the pleasure of welcoming you back again very soon. Best regards Gladys

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfecte locatie. Dichtbij treinstation en metro. Heel veel restaurants in de buurt. Leuk en nette hotel. Heel modern. Ik beoordeel met een 8,5. Ze hadden een 9 gehad als er geen werkzaamheden waren tijdens mijn verblijf. Hierdoor hebben wij een dag tussen 10 en 16 uur zonder water gezeten. We konden dus geen gebruik maken van de wc.
3 nachten verbleven in februari 2019
Reactie van Donata op 10 feb 2019
Dear Traveler, We are delighted that you have chosen our Aparthotel for your stay . On behalf of the entire team at the Wilde Aparthotel, I extend you a very warm welcome. We appreciate your feedback and judgment. At Wilde Aparthotels, we always strive to improve our guest experience and do so by continuous upgrades of our Aparthotel facilities and services. To enhance our guest's experience, planned maintenance works had to be carried out on our heath exchanger during your stay. Once again thank you for taking the time to write about us and I very much hope to welcome you back to the Wilde Aparthotel in the very near future! Sincerely, Donata Bargiel Guest Services Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2019

8/10 – Goed

Cornelia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service
Very helpful service upon early arrival. The kind person at the desk managed to give me an upgraded room before check in time so I could some work.
1 nacht verbleven in oktober 2018
Reactie van Gabriela op 3 nov 2018
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

8/10 – Goed

Johannes

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfecte locatie, goede prijs/kwaliteit
Hotelkamer/studio is wat klein, maar de prijs is niet te hoog. Je kunt niet om het bed heenlopen en badkamer is ook niet te groot. De service is erg goed, met zeer vriendelijk en behulpzaam personeel. Prijs/kwaliteit is dik in orde. Locatie is geweldig!
3 nachten verbleven in oktober 2018
Reactie van Gabriela op 29 okt 2018
Thank you so much for your kind words, Johannes. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Goede locatie
- Niet ver lopen van een metrostation - In Convert Garden genoeg te doen. - Leuke eetgelegenheden - Prima hotel voor 2-3 nachten. Optie kan zijn een keukentje in je kamer. - Metro zone 1 dus je bent moet veel kwijt aan extra kosten met de metro.
1 nacht verbleven in mei 2018
Reactie van Wilde Team op 1 jun 2018
Dear Guest, Thank you very much for your review. We are really glad that you had an excellent stay. We hope to see you soon. Kind Regards, Michele Wilde Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
new modern little apartment
little apartment situated near public transport in a lively neighborhood, on walking distance to the shopping streets. Unless the busy road, you heard no noise. Bed is very good, amenities are good, modern apartment. Personell very kind & helpful. The only negative thing is that the water pressure of the rain shower was bad & the place of the safe is not situated well. A few more hooks to put on clothes would be nice. I would certainly go back.
Reactie van Wilde Team op 8 apr 2018
Dear Guest, Thank you very much for your great feedback. We are very glad that you appreciated all the new features of our lovely apartments and the friendliness of our team members. We do take good note of your comments regarding the water pressure, and rest assured that I will share it with our engineering department. We really hope to see you again soon! Have a fantastic weekend. Kind Regards, Michele

6/10 – Redelijk

Maureen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liked the location but I didn’t realize I booked a room that was way too small. Plus the shower consistently drained out of the door onto the floor if it wasn’t perfectly closed. Other than that it was fine.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Wilson

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was very satisfied with the service of the staff and the complimentary water and milk that they provide. It is walkable to most attractions and is close to food establishments and transportation. I would recommend this hotel to anyone who visits London.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Chloe

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice conveniences in the room. Excellent to have a mini kitchen, toaster and kettle. The views from my room were beautiful
4 nachten verbleven in april 2024
Reactie van Lakshay Khurana op 22 apr 2024
Dear Chloe,Thank you for your wonderful review! We're delighted to hear that you enjoyed the conveniences in your room and the beautiful views.Warm regards,Lakshay KhuranaGuests Services Manager

10/10 – Uitstekend

Marc

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely amazing stay over the staff can’t do enough for you blew me away tbh with the service they provided if you are looking for accommodation in price and location don’t look any further kind regards mark
1 nacht verbleven in april 2024
Reactie van Lakshay Khurana op 22 apr 2024
Dear Marc,Thank you for your fantastic review! We're thrilled to hear that you had an absolutely amazing stay with us and that our staff provided exceptional service. Your kind words mean the world to us.Warm regards,Lakshay khuranaGuest Services Manager

6/10 – Redelijk

Eladio

2 nachten verbleven in april 2024
Reactie van Lakshay Khurana op 1 mei 2024
Dear Eladio,Thank you for your feedback. We appreciate your honesty and would like to understand more about your experience to improve our services. If you could provide further details on what went wrong during your stay, we'll do our best to address it for your future visits. We value your feedback and hope to have the opportunity to exceed your expectations next time.Best Regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Katie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time staying at a Wilde property and thoroughly enjoyed it. The room was spotless and had great amenities, even if the lighting/blinds etc took a bit of working out (even as a tech-savvy millennial!). My only disappointment is that when booking a twin room, the two single beds were pushed together so it still felt like a double - this may just have been the room we stayed in though. It also meant to access the farthest bed you had to climb up onto the raised platform that the beds were on, or climb across the other bed - fine for me, but not so much for my 70 year old Mum! Great location for visiting the theatre, close to Covent Garden and easy access to everything you need. Thanks for a lovely stay!
1 nacht verbleven in maart 2024
Reactie van Lakshay Khurana op 11 apr 2024
Dear Katie,We're delighted to hear that you enjoyed your first stay at a Wilde property! It's wonderful to know that you found your room spotless with great amenities, although we apologise for any inconvenience with the lighting and blinds. Regarding the twin beds, we appreciate your feedback and will take it into consideration for future improvements. We're glad to hear that our location was convenient for your theater visit and exploration of Covent Garden. Thank you for choosing us, and we hope to welcome you and your mum back for another lovely stay soon!Regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Lakshay Khurana op 11 apr 2024
Dear Jennifer,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Jenna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, friendly staff. Rooms are on the smaller side, but we did not spend much time in the room. Very walkable!
2 nachten verbleven in april 2024
Reactie van Lakshay Khurana op 7 apr 2024
Dear Jenna,Thank you for your feedback! We're glad to hear that you found our hotel clean with friendly staff. While our rooms may be on the smaller side, we're pleased that it didn't impact your overall experience. We appreciate your understanding and hope you had a wonderful time exploring the walkable area. We look forward to welcoming you back!Best regards,Lakshay khuranaGuest Services

8/10 – Goed

Stella

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were very friendly and attentive. It was a bit of a surprise on how small the unit was. It was hard to have two people in the unit but the stay was very good overall. The street where the property is located is very quiet and clean but if you walk to the corner of the main street it is very dirty and not always safe in the evening.
7 nachten verbleven in maart 2024
Reactie van Lakshay Khurana op 27 mrt 2024
Dear Stella,We're pleased to hear that you found our staff friendly and attentive during your stay. We apologise for any inconvenience regarding the size of the unit. However, we're glad that overall your stay was very good. Thank you for your feedback about the surrounding area; we'll take this into consideration to ensure a better experience for our guests. We hope to welcome you back again soon!Best regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

David, Banff

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Compact rooms but that’s all you need when you’re only just sleeping.
2 nachten verbleven in maart 2024
Reactie van Lakshay Khurana op 20 mrt 2024
Dear David,Thank you for your feedback! We're glad you enjoyed our great location. Our compact rooms are designed to provide a comfortable sleep experience without unnecessary frills. We hope to welcome you back soon!Best regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel that is easy to find and suited out needs for our visit to London.
1 nacht verbleven in februari 2024
Reactie van Lakshay Khurana op 22 feb 2024
Dear Paul,Thank you for your positive review! We're glad to hear that our hotel met your needs and that you found it easy to locate. We hope to welcome you back for another visit soon!Best Regards,Lakshay KhuranaGuest Services Manager

8/10 – Goed

Rodrigo

Positief: Netheid, personeel en service
3 nachten verbleven in februari 2024
Reactie van Lakshay Khurana op 16 feb 2024
Dear Rodrigo,Thank you for taking the time to leave us a 4-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

James

2 nachten verbleven in februari 2024
Reactie van Lakshay Khurana op 14 feb 2024
Dear James,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

6/10 – Redelijk

Jasmine

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Lakshay Khurana op 10 feb 2024
Dear Jasmine,Thank you for your feedback. While we aim for perfection, we understand there's always room for improvement. We appreciate your honesty and would love to hear more about how we can enhance your experience. Please feel free to reach out to us directly with any suggestions or concerns. Your satisfaction is our top priority, and we're committed to making your next visit a 5-star experience.Regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Hanne Lunah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kommer gerne igen
Fantastisk beliggenhed og meget moderne indretning. Værelset var ikke stort og manglede nok opbevaringsplads hvis man skal bo der længere tid, men til en forlænget weekend er set så fint.
4 nachten verbleven in januari 2024
Reactie van Lakshay Khurana op 3 feb 2024
Dear Hanne,Dejligt at høre, at du nød dit ophold og fandt vores beliggenhed praktisk for teatrene. Vi forstår, at gadestøj kan være en bekymring; vi sætter pris på din feedback og håber, det ikke påvirkede din oplevelse væsentligt. Vi ser frem til at byde dig velkommen tilbage til Wilde Aparthotels!Best Regards,Lakshay Khurana]Guest Services Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Great!
Our experience was great. We arrived early and they let us leave our luggage with them while we went out to explore a bit. We were also able to check in early as well. The staff was always very friendly and they were available if we needed anything. The room was clean! Perfect location, very close to shopping and main tourist attractions.
2 nachten verbleven in januari 2024
Reactie van Lakshay Khurana op 31 jan 2024
Dear Guests,We're delighted to have contributed to your positive experience in London! It's wonderful to hear that our early check-in and luggage service met your needs, and we appreciate your kind words about our friendly staff and central location. If your future travels bring you back to London, we'd love to host you again. Safe travels and thank you for choosing us!Best Regards,Lakshay KhuranaGuest Services Manager

4/10 – Matig

Conrad

Negatief: Personeel en service, comfort kamer
Bottle of cheese
Very cramped room, no surfaces or hanging space for clothes. No soap, even after requesting some. Bottle of cheese in fridge masquerading as complimentary milk
1 nacht verbleven in januari 2024
Reactie van Lakshay Khurana op 10 feb 2024
Dear Conrad,We're truly sorry to hear about your experience. Your feedback is valuable to us, and we apologise for the inconvenience you encountered. We'll address the issues you've mentioned to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.Best Regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Cherry Rose

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Lakshay Khurana op 31 jan 2024
Dear Cherry Rose,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

8/10 – Goed

su ah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy place to stay
4 nachten verbleven in januari 2024
Reactie van Lakshay Khurana op 19 jan 2024
Dear Su,Thank you for your review! We're glad you found our place easy for your stay. We hope to welcome you back soon.Best regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Charlotte

1 nacht verbleven in januari 2024
Reactie van Lakshay Khurana op 11 jan 2024
Dear Charlotte, Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Jacqueline

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Small but perfectly formed
Lovely studio room, small but perfectly formed, the location was great, a few minutes walk to Trafalgar Square and covent garden with all amenities on the doorstep. Room was clean and modern, bed was very comfortable, will definitely book again
3 nachten verbleven in december 2023
Reactie van Lakshay Khurana op 11 jan 2024
Dear Jacqueline,Thank you for your lovely review! We're delighted to hear that you enjoyed your stay in our studio room and found it small but perfectly formed. It's great to know that the location suited your needs, with Trafalgar Square and Covent Garden just a few minutes away. We look forward to welcoming you back for another comfortable and enjoyable stay.Best regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing Location - Cozy but Comfortable
Amazing location - less than a 5 minute walk to three tube stations. The rooms are on the smaller side but totally fine for a couple. We really enjoyed our experience and will plan to stay again next time we plan to see a show on the west end
10 nachten verbleven in december 2023
Reactie van Lakshay Khurana op 8 jan 2024
Dear Michael,Thank you for choosing to stay with us and for sharing your positive experience. We're delighted to hear that you enjoyed our amazing location and that the room size was suitable for your needs. We look forward to welcoming you back on your next visit to the West End.Best Regards,Lakshay KhuranaGuest Services Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location + feel to apartment, small flaws
Overall lovely apartment, although slightly worn down in some areas - shampoo dispenser not working, only a tiny tiny bottle of conditioner given as standard for multi-night stay for 2 people (have to request for more), shower plug loose in the shower. Lovely feel to the building and lovely check in service. Unfortunately we requested for late check out in advance (paid) but still awoken by multiple times knocking on door from 11:05am so was unable to get the sleep we wanted from the late check out. Great location as expected.
2 nachten verbleven in december 2023
Reactie van Lakshay Khurana op 1 jan 2024
Dear Guests,Thank you for sharing your feedback. We're delighted you enjoyed the overall experience. Apologies for the issues you encountered; we'll address them promptly. We appreciate your understanding and hope to welcome you back soon.Best Regards,Lakshay KhuranaGuest Services Manager

2/10 – Ontzettend slecht

Donna

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This was the worst hotel experience ever!!! 350. A night and I would need to pay another 16.00 a night to clean my room? Booked 3 months in advance never told until the day before so I could pay for upgrades. They should be ashamed!! Bait and switch!!! The room so tiny had to crawl over a sleep up person to use the rest room. Reception should tell people they need to use there key card in the elevator. We took a ride up and down and also through our four days had to tell four other groups!! And I have stayed in many hotels all over the world in other apartments hotel. Never had such a horrible experience. Last but not least 2 people for for days I get four coffees. Should we share? Asked for more gave me two had to tell to get what was needed.
4 nachten verbleven in december 2023

10/10 – Uitstekend

Goodness

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was lovely with smart features but No window and it was pretty small. Also disappointed that there was no complimentary breakfast after paying 287£ a night
1 nacht verbleven in december 2023
Reactie van Lakshay Khurana op 30 dec 2023
Dear Goodness,Thank you for your feedback! We're glad to hear that you found the room lovely with smart features. We understand your concern about the size and the absence of a window, and we appreciate your input. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even more enjoyable experience.Best regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Nayeong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Lakshay Khurana op 30 dec 2023
Dear Nayeong,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Erinomainen hotelli
Erinomainen hotelli hyvällä sijainnilla. Huone on pieni, mutta toimiva. Vuode sopivan napakka, tyynyjä voi vaihtaa jos tarvis. Minikeittiössä kaikki, mitä voi tarvita. Palvelu ystävällistä ja tehokasta. Sijainti erinomainen lähellä teattereita, nähtävyyksiä ja ostoskatuja, ja yleisillä pääsee moneen suuntaan.
3 nachten verbleven in december 2023
Reactie van Lakshay Khurana op 21 dec 2023
Dear Guests,Thank you for your kind words! We're thrilled to hear that you found our hotel excellent with a functional room, well-equipped kitchenette, and friendly, efficient service. It's wonderful that our location served you well, providing easy access to theaters, attractions, shopping streets, and public transport. We appreciate your feedback and hope to welcome you back for another excellent stay!Best regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Julie

2 nachten verbleven in december 2023
Reactie van Lakshay Khurana op 21 dec 2023
Dear Julie,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Lakshay Khurana op 9 dec 2023
Dear Guests,Thank you for your rating! While we appreciate your feedback, we're always striving for a 10/10 experience. Your insights are valuable, and we'll use them to enhance our services for your next visit. We look forward to the opportunity to exceed your expectations in the future.Best Regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Cathy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Lakshay Khurana op 7 dec 2023
Dear Cathy,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Helgi

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Well-located hotel
It is a very well-located hotel in the heart of London. I had a small comment which was fixed as quickly as they could and it was done well I would like to thank the hotel for that and the wine they sent us. I will come back to this hotel.
3 nachten verbleven in november 2023
Reactie van Lakshay Khurana op 7 dec 2023
Dear Helgi,Thank you for your kind words! We're pleased to hear that you enjoyed the central location of our hotel. We appreciate your understanding regarding the small comment, and we're glad we could address it promptly to your satisfaction. It was our pleasure to send you a token of appreciation with the wine. We look forward to welcoming you back on your next visit to London!Regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

James

1 nacht verbleven in november 2023
Reactie van Lakshay Khurana op 30 dec 2023
Dear James,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Jennifer

4 nachten verbleven in november 2023
Reactie van Lakshay Khurana op 23 nov 2023
Dear Jennifer,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us. Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager

10/10 – Uitstekend

Kim

Positief: Netheid
1 nacht verbleven in november 2023
Reactie van Lakshay Khurana op 22 nov 2023
Dear Kim,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us. Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager