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Beoordelingen van Tencreek Holiday Park

4 out of 5
Tencreek Holiday Park
Tencreek Holiday Park, Polperro Road, Looe, England

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 82 van 218 beoordelingen" "
Gastenscore: 8 - Goed. 71 van 218 beoordelingen" "
Gastenscore: 6 - Redelijk. 38 van 218 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 218 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 218 beoordelingen" "

7,8/10

Netheid

8,2/10

Personeel en service

7,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Oguz, London

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid
It was good stay overall but there was pet hairs all over the property which I didn't like
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jason

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

6/10 – Redelijk

Isaac

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Debbie

Positief: Netheid, staat van de accommodatie en faciliteiten
Second time back, very friendly and welcoming staff. Struggled with online registrations Quiet and relaxing stay with lively views. Caravan was very clean. Would return
1 nacht verbleven in maart 2024

6/10 – Redelijk

daniel

Reisde met familie en kleine kinderen
bedding was delivered dirty but swapped out for clean the accommodation was damaged doors broken and holes in the walls fire in the lounge wouldnt work so very cold
1 nacht verbleven in februari 2024

4/10 – Matig

Zach

Reisde met familie
Negatief: Netheid, comfort kamer
Very disappointing
It is not very clear that you won't be supplied with basics like soap and towels or toilet paper. Once I realised you have to buy them separately for the pointlessly low price of £1.99 I presumed you get them from the shop, which was shut at 5pm. It turned out, when I went the next day, that you buy the pack of essentials from reception. Why not tell me that on arrival so I could buy the pack immediately? The toilet leaked and a heater didn't work. These both got fixed on the second day. Enough bedding for all the beds wasn't provided. I think they provide for the number of guests so it is tricky to use more than one pillow or change bed if your mattress is backbreakingly uncomfortable (which it is). Our caravan ran out of water on the second day even though no one had taken a shower and we weren't able to do any washing up because they don't give you washing up liquid. So we were basically there with no water, a broken toilet and heater, no soap, no towels, no washing up liquid or enough bedding. I don't mind camping but why not advertise it as such when you book the largest most expensive caravan you offer? No entertainment either so we spent the night in our caravan with a broken heater. Just a bit of a joke really. Why not up the price by a couple of quid and provide a few basics? Or be clearer about it? Not impressed. It was our Christmas holiday.
2 nachten verbleven in december 2023

8/10 – Goed

Coder

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
The site is very nice. When we booked we booked because of the pool. However and we didn't find it till the day before the times were pretty limited due to being out of season. Has we known before we might have chosen other dates. But overall was not too bad. Was cheap and warm until last night when heading stopped. Mattresses were old and springs could be felt. And sure it's nicer when in season. Club house was closed so no breakfast was available on site. We didn't find it till we got there. Perhaps some information about the seasonality would help others. Internet also failed first night so paid for 12 hours we didn't use. We would come back though
2 nachten verbleven in december 2023

10/10 – Uitstekend

Darren

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Jamie

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Tony

3 nachten verbleven in december 2023

6/10 – Redelijk

stewart

2 nachten verbleven in november 2023

10/10 – Uitstekend

Joanna

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023

8/10 – Goed

Victoria

Zakenreiziger, Reisde met huisdieren, Reisde met partner
Positief: Voorzieningen
Nice park. Caravan a bit small but perfect for just a weekend trip. Staff friendly and happy to help.
2 nachten verbleven in november 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
2 night stay
The property description said bath towels were provided. They were not. Not great when you are hiking around the coast and need a shower. Upon checking in, there was a lady who was clearly upset with her accommodation not meeting the criteria or her expectations. The staff didn't seem bothered and no effort was made to console her.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Hilary

2 nachten verbleven in september 2023

10/10 – Uitstekend

Paul

Positief: Netheid, comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Norman

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

10/10 – Uitstekend

Suzanne

Positief: Netheid, comfort kamer
7 nachten verbleven in september 2023

10/10 – Uitstekend

Lorraine

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nothing to dislike everything very good
2 nachten verbleven in september 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
We had a good short stay .We didnt use any of the facilities so cannot review
3 nachten verbleven in september 2023

4/10 – Matig

victoria

Reisde met familie
Negatief: Comfort kamer
Used as base only - not good enough for anything rlse
2 nachten verbleven in september 2023

10/10 – Uitstekend

Darren

Reisde met familie
Positief: Netheid
Was pleasantly surprised, lovely experience
This was a last minute, couple of days getaway during a house renovation. We frequently stay at caravan parks, but not in Cornwall however after taking the kids camping last year there they loved Eden and this seemed very affordable. I'd read the negative reviews and had very low expectations, however these were unfounded. The park itself is very clean, the staff are almost overtly nice and polite and friendly. I had one small issue in caravan (no hot water) and no joke maintenance were at the door within the minute. The caravan was actually lovely we had the plus model, very clean, all the mod cons, nice location. My only criticism is the beds were dire, the mattresses so worn out that it was very uncomfortable, which is a real shame as so easily rectified and would have made it a 5 star. The bar / entertainment was great, we even got involved with the bingo, never done that before. Big prizes and even a kids round (which my son actually won). Looe is lovely, at first you think this is surely too small to find enough to do but it just goes on and on. Great pasties, great seafood and the crabbing great fun. We'd absolutely return, possibly for longer but I think we'd have to consider the bed situation.
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid
Cleanliness
The stay was alright. It was also pretty clean but I would say that the mattresses weren't the cleanest. I could not sleep at night due to a constant smell coming from the mattresses. There were also some stains on them which were not pleasing to look at.
1 nacht verbleven in september 2023

8/10 – Goed

Mr

Positief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2023

8/10 – Goed

kevin

Reisde met familie
Positief: Netheid, comfort kamer
family break
Short break at the end of summer holidays, overall good, just had to ask for correct bedding, only sheets provided, but this was sorted out quickly, so good experience overall
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Aleksandra

3 nachten verbleven in augustus 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Ok for short breaks
Nice place for familys in good weather but have to use car for shopping or outings good caravans nice bar .
2 nachten verbleven in augustus 2023

8/10 – Goed

Ravinder Pal

Reisde met familie
Positief: Netheid
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Nabish

3 nachten verbleven in augustus 2023

8/10 – Goed

Ann

Reisde met familie
Positief: Comfort kamer
4 nachten verbleven in augustus 2023

6/10 – Redelijk

Robert

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Shan Zakir

4 nachten verbleven in augustus 2023

8/10 – Goed

Vishakh

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
The caravan was clean. You need to pay extra for toiletries. The Sofa bed was horrible. It kept going down the moment you put your head on it. Wi-Fi- horrible. Kept on going off. We had to try switching off several times. If you’re not booking directly make sure you’re booked for the whole stay. We were asked to vacate one day early as it was not communicated properly from Expedia it seems. Anyway the location is beautiful with amenities ( you may better check whether you have to pay for it). I think not many providers will give 4G networks
3 nachten verbleven in augustus 2023

8/10 – Goed

Ying

Reisde met een groep, Reisde met familie
Positief: Netheid
3 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Caitlin

Reisde met familie
Negatief: Netheid, comfort kamer
UNSAFE!!!!
Bed was mouldy, broken fixtures, Stained furniture, Broken toilet leaking water and carbon monoxide alarms not working. Now refusing to give our money back. Left within 24hrs of arrival due to how disgusting it was. I do have videos of the toilets and alarms not working also.
Curtain pole end fell off as we tried to shut curtains, hit my sister in the head.
sofas extremely stained
sofas extremely stained
Mouldy sofa bed
4 nachten verbleven in juli 2023

6/10 – Redelijk

Amit

Reisde met een groep
Overall quiet location and nice stay
The place was cozy, nice and pretty comfortable. Good location as well. Quick check in. Their local shop is conveniently located to buy the basic items ie toilet rolls, hand wash etc which is not provided. A suggestion that cleaning should be looked at before letting someone in.
2 nachten verbleven in juli 2023

8/10 – Goed

Shaista

Reisde met familie
Negatief: Comfort kamer
Heating never worked, sofa beds mattress was old and full with stains. Staf was so helpful. There were no towels, soaps, any toiletries. Nothing to make a cup of tea. There were not even toilet paper in the bathroom. Kids were so tired and we had to do the shopping for essential items. I have never been so disappointed with the facility. It was clean and tidy. Laundry was available but had to pay. Even ironing was not free. Ridiculous. Outdoor play areas were fantastic. Pool was great. My son wanted safety floats they didn’t have enough. The lady on the reception team in the pool was rude to kids. Check in and check out was fantastic no problem at all. The receptionist lady was welcome. No Halal food around here. Plz bring your food with you.
2 nachten verbleven in juli 2023

6/10 – Redelijk

Claire

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
Dated with areas of damage. Toilet seat was on the floor when we arrived but was fixed very quickly. Kitchen and bathroom was clean but seating area smelt of wet dog when we arrived and didn’t look clean. This may have been a pet caravan. Toilet roll and hand soap not included!
3 nachten verbleven in juli 2023

8/10 – Goed

lee

Reisde met een groep
Positief: Netheid
Property was clean and well maintained. Bar / dining was good value, fun entertainment and enjoyable. Our only annoyance was we was staying one night as a stop over on a walking break and the caravan had no towels, soap, shower gel or even toilet paper!
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Margarita

1 nacht verbleven in juli 2023

8/10 – Goed

Alison

Positief: Netheid, comfort kamer
Caravan was clean but was worn in places. Mattress on double bed was very uncomfortable and again worn but this was swapped immediately once reported. Location of the park was great and well maintained. Staff friendly and accommodating.
14 nachten verbleven in juni 2023

8/10 – Goed

Christine

Reisde met een groep, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Coming from the USA and not knowing we needed to supply the bare essentials such as toilet paper, dish soap etc.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Tracy

Reisde met familie
Positief: Netheid
Stayed in a caravan directly behind the shop/reception block. Everything was fine apart from the double bed in the main bedroom which was very unstable. If you sat on the end of the bed the pillows bounced up in the air as if the bed was going to fold in half. The legs were under various states of reinforcement and every time you turned over in bed the creaking noises were very loud. Not suitable for a romantic break! Laundry room appeared to be under maintenance with only one washing machine out of three or four working. Other than that we throughly enjoyed our visit and would definitely come again.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Patricia

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Tencreek was a lovely holiday park, we only stayed 2 nights but it was great, went swimming and to the nightclub, the staff were brilliant and very helpful, would recommend ❤️
2 nachten verbleven in juni 2023

6/10 – Redelijk

MARGARET

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Alison

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Amy

Negatief: Netheid, comfort kamer
Cheap and cheerful with lots of sacrifices
Cheap and cheerful… done plenty of that over the years , but this standard of caravan was a little hard to stomach, plastic mattresses , smell of years old mould, limited cooking utensils
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Lynette

Positief: Netheid, comfort kamer
Made to feel very welcome
Fantastic site x kirsty on reception went above and beyond with her helpfulness
1 nacht verbleven in juni 2023

4/10 – Matig

I

1 nacht verbleven in juni 2023