Dear Fatih,Your feedback is greatly appreciated. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your comments will be reviewed internally and we'll make improvements where necessary. Thank you, and we hope you'll give us another chance soon.

Dear Jonathon,Thank you for taking a moment to share your experience, and we're glad you enjoyed our friendly service and delicious food selections overall. Please accept our sincere apologies for any confusion and inconvenience regarding our parking policies. We assure you that we will look into this matter as we constantly aim to make the appropriate changes and improvements to enhance our guest experience. Please consider returning down the line for a better, more seamless visit.

Thank you.

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We are so sorry that our accommodations and service failed to meet your expectations. What you have shared does not meet the high-quality standards we adhere to, and we will share your concerns with the respective teams, so immediate improvements can be made. Thank you for reaching out, and we hope you consider staying with us again in the future for a better visit.

Dear Kenneth,We regret that you didn't check in and get to stay with us. Please don't hesitate to share your concerns, as we work hard to ensure our guests have a comfortable, welcoming experience. Thank you, and we hope you consider returning down the line.

Dear Patricia,While an apology won't change things, we still offer one sincerely for your experience. Our maintenance team will take a look at your fridge and make the necessary fixes. Unfortunately, we are unable to control our location, but we do have the power to offer accommodations and services that will make up for it. Allow us to welcome you back in the future for a much better experience.

Dear Marcos,Thank you for leaving us a review. We are disheartened that we could not meet your expectations. Please know that our team strives to maintain the highest standards of cleanliness. Your feedback will be shared with our team to see where we have fallen short. Please give us another opportunity to show you a much better experience.

Quizás la próxima vez deberías buscar un hotel de 4 o 5 estrellas. En cuanto a las materias, fueron reemplazadas el año pasado... A veces se producen chirridos en el marco de la cama, dependiendo de las personas que lo usan. Esto podría haberse solucionado fácilmente si hubieras dicho algo al respecto. Y sí, no aceptamos tarjetas sin números.

thank you

Thank you for your review.

Dear Kenneth,Thank you for reaching out, though we regret that you didn't have the exceptional stay we strive to provide our valued guests. Please know that we appreciate you for letting us know what was not to your satisfaction during your time with us, as this will allow our team to reflect and improve in the areas that matter most to you. We wish you well and hope you'll consider giving us another try someday.

Thanks and come again.

We are very sorry , but I would appreciate it if you could indicate which room you arein so we can solve your problem

Thank you

This is great to hear. Thank you very much.

Thanks and come again.

Dear Lindsey,Thank you so much for your feedback. We're sorry to hear about any issues with the A/C during your visit. Our maintenance team will be sure to look into your feedback further and make changes where necessary. Please consider coming back to join us again soon; we know that we can impress you.

Dear Louis,Thank you for reaching out, though we regret the experience you've described regarding our accommodations. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Our dedicated team will address your concerns, and we hope to welcome you back in the future for a better visit. Additionally, we encourage you to reach out to us at the property if you would like to discuss this matter further. Thanks again.