Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 355 van 1001 beoordelingen" "
10 - Uitstekend
355
Gastenscore: 8 - Goed. 401 van 1001 beoordelingen" "
8 - Goed
401
Gastenscore: 6 - Redelijk. 149 van 1001 beoordelingen" "
6 - Redelijk
149
Gastenscore: 4 - Matig. 42 van 1001 beoordelingen" "
4 - Matig
42
Gastenscore: 2 - Ontzettend slecht. 54 van 1001 beoordelingen" "
2 - Ontzettend slecht
54
8,2/10
Netheid
8,2/10
Personeel en service
7,4/10
Voorzieningen
7,8/10
Staat van de accommodatie en faciliteiten
7,6/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Geverifieerde reiziger
Reisde met partner
23 sep 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima lokatie met vele restaurantjes in de buurt. Hotel ziet er netjes verzorgd uit. Kamers groot en schoon. Bed comfortabel. Prettig verblijf.
Geverifieerde reiziger
1 nacht verbleven in september 2019
Reactie van HPI op 23 sep 2019
Thanks for staying with us. We appreciate your feedback!
6/10 – Redelijk
Geverifieerde reiziger
6 sep 2018
Positief: Netheid, comfort kamer
Simpel maar schoon en dicht bij winkels en eetgelenheden.
Geverifieerde reiziger
2 nachten verbleven in september 2018
Reactie van vadan op 6 sep 2018
Thanks for staying with us. We appreciate your feedback!
6/10 – Redelijk
Teun
20 nov 2017
Positief: Netheid
Negatief: Personeel en service
Nette kamers, maar erg gehorig hotel
Oud gebouw, maar erg nette kamers die helemaal gerenoveerd lijken te zijn. De kamers zijn ook erg proper. Helaas is het hotel echter slecht geïsoleerd voor geluid en daardoor erg gehorig. ‘S nachts ben ik meerdere malen wakker geworden van dichtslaande deuren van andere hotelgasten, geschreeuw op straat, auto-alarmen, gasten die om 4 uur ‘s nachts nog lawaai maken etc.
De receptionist was niet erg begripvol, “in een hotel komen mensen en gaan mensen, dus dat geluid hoort erbij”.
Prima hotel voor deze prijs, maar als je snel wakker wordt van omgevingsgeluiden ‘s nachts dan raad ik dit hotel niet aan.
Teun
1 nacht verbleven in november 2017
Thanks for staying with us. We appreciate your feedback!
8/10 – Goed
esther
25 sep 2017
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
prima hotel
gewoon prima
esther
2 nachten verbleven in september 2017
Thanks for staying with us. We appreciate your feedback!
10/10 – Uitstekend
Jaime
Reisde met een groep
25 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean and comfy.
Jaime
1 nacht verbleven in mei 2024
Reactie van vadan op 25 mei 2024
Thanks for staying with us. We appreciate your feedback!
8/10 – Goed
Shelly
20 mei 2024
Shelly
1 nacht verbleven in mei 2024
Reactie van Hawthorne Plaza Inn Management op 23 mei 2024
Dear Shelly,Thank you so much! Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Best regards,Hawthorne Plaza Inn Management
8/10 – Goed
Lawrence
19 mei 2024
Positief: Netheid, personeel en service
Close to casino.,
Lawrence
1 nacht verbleven in mei 2024
Reactie van vadan op 20 mei 2024
Thanks for staying with us. We appreciate your feedback!
2/10 – Ontzettend slecht
Ivan
14 mei 2024
Positief: Netheid
Negatief: Personeel en service, voorzieningen
It it a motel not a hotel so cost to value makes it expensive bullet proof window at front desk imagine the rest
Ivan
1 nacht verbleven in mei 2024
Reactie van Hawthorne Plaza Inn Management op 16 mei 2024
Dear Ivan,We appreciate your feedback. While we understand your concern regarding cost, we strive to offer competitive rates for the amenities and services provided. The safety measures, including bulletproof windows, are in place to ensure the security of our guests and staff. We apologize if this impacted your experience negatively. Your comments will be taken into consideration for future improvements. Thank you for choosing to stay with us.Sincerely,Hawthorne Plaza Inn Management
4/10 – Matig
Caleb
Reisde met familie
12 mei 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Too noisy. Old shower and fan. Shaky area
Caleb
1 nacht verbleven in mei 2024
Reactie van vadan op 12 mei 2024
We're sorry you were unhappy with your stay. If you could tell us what issue you experienced during your stay, we would love to work to remedy it. Thank you!
10/10 – Uitstekend
Denisha
Reisde met partner
11 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was real nice and some comfortable
Denisha
2 nachten verbleven in mei 2024
Reactie van vadan op 12 mei 2024
Thanks for staying with us. We appreciate your feedback!
6/10 – Redelijk
Shakti
Reisde met partner
30 apr 2024
Positief: Personeel en service
Negatief: Voorzieningen
Upon arrival you have to pay for parking. I only give you one room key which is super weird. Ice machine was out of order. The room smelled of mold. TV was not get internet channels or anything other than basic local. I was only there for 4 days. The area did have a lot of stores and restaurants close by that was a plus. Staff was very friendly and accommodating. Unfortunately it was a little lacking so not sure if we would return.
Shakti
3 nachten verbleven in februari 2024
Reactie van Hawthorne Plaza Inn Management op 3 mei 2024
Dear Shakti,We sincerely apologize for any inconveniences you experienced during your stay. We value your feedback and will address the issues you've raised promptly. Our team strives to ensure a pleasant experience for all guests, and we regret falling short of your expectations. We appreciate your kind words about our staff and the convenient location. Your concerns will be addressed to enhance the quality of our services. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Thank You,Hawthorne Plaza Inn Management
10/10 – Uitstekend
Adam
29 apr 2024
Adam
1 nacht verbleven in april 2024
Reactie van vadan op 20 mei 2024
Thanks for staying with us. We appreciate your feedback!
10/10 – Uitstekend
PIERRE
Reisde met een groep
27 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located near the best dinner of the world : Chip's !
PIERRE
2 nachten verbleven in april 2024
Reactie van vadan op 30 apr 2024
Thanks for staying with us. We appreciate your feedback!
8/10 – Goed
Giovanni
23 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Giovanni
3 nachten verbleven in april 2024
Reactie van Hawthorne Plaza Inn Management op 26 apr 2024
Dear Giovanni,Thank you so much! Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.We are glad you had a memorable stay with us at Hawthorne Plaza Inn and hope you return soon.Best Regards,Hawthorne Plaza Inn Management
4/10 – Matig
Akemi
22 apr 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Akemi
1 nacht verbleven in april 2024
Reactie van Hawthorne Plaza Inn Management op 26 apr 2024
Dear Akemi,Thank you for taking the time to rate our hotel. Your stay at Hawthorne Plaza Inn didn't appear to be enjoyable. I wish you had addressed your concerns to our front desk staff while you were here. We go to great lengths to ensure our guests have a good time. However, this time, it appears that something was overlooked. It would be fantastic if you could contact us and tell us where we can improve.Thank You,Hawthorne Plaza Inn Management
10/10 – Uitstekend
lawrence r
21 apr 2024
lawrence r
3 nachten verbleven in februari 2024
Reactie van vadan op 12 mei 2024
Thanks for staying with us. We appreciate your feedback!
10/10 – Uitstekend
MEKAIL
20 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place
MEKAIL
1 nacht verbleven in april 2024
Reactie van Hawthorne Plaza Inn Management op 23 apr 2024
Dear MEKAIL,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Hawthorne Plaza Inn. We would love to host you again on your next visit to Hawthorne Plaza Inn. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Best Regards,Hawthorne Plaza Inn Management
8/10 – Goed
Camryn
Reisde met partner
15 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check-in was easy and simple. Just had an issue with the parking, as we could not park in the same lot but had to park else where, yet still had to pay for it
Camryn
2 nachten verbleven in april 2024
Reactie van vadan op 15 apr 2024
Thanks for staying with us. We appreciate your feedback!
8/10 – Goed
Bruno
9 apr 2024
Bruno
4 nachten verbleven in april 2024
Reactie van vadan op 30 apr 2024
Thanks for staying with us. We appreciate your feedback!
2/10 – Ontzettend slecht
Daniel
Reisde met familie
6 apr 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bathroom was dirty, hair un the shower, etc
Room looked dirty AND smelly.
Awful option near LAX
Daniel
1 nacht verbleven in april 2024
Reactie van Hawthorne Plaza Inn Management op 11 apr 2024
Dear Daniel,We sincerely apologize for the experience you had during your stay. Cleanliness is a top priority, and we regret that we fell short of your expectations. Immediate action will be taken to address the cleanliness issues you encountered in the bathroom and room. Regarding the smell, we'll investigate and rectify any underlying causes promptly. We appreciate your feedback as it helps us improve. We hope to have another opportunity to provide you with a much-improved experience on your next visit to LAX.Sincerely,Hawthorne Plaza Inn Management
10/10 – Uitstekend
Brian, Yuma
6 apr 2024
Brian
1 nacht verbleven in april 2024
Reactie van vadan op 30 apr 2024
Thanks for staying with us. We appreciate your feedback!
10/10 – Uitstekend
Luis
2 apr 2024
Luis
2 nachten verbleven in maart 2024
Reactie van Hawthorne Plaza Inn Management op 23 apr 2024
Dear Luis,Thank you for a Perfect Score Rating on your stay at Hawthorne Plaza Inn. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Best Regards,Hawthorne Plaza Inn Management
6/10 – Redelijk
Danna
Reisde met partner
31 mrt 2024
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
When I first arrived to the property to check in the worker was on his phone and wasn’t paying attention. I had to wait 5minutes before being helped because he was on his phone.
Danna
1 nacht verbleven in maart 2024
Reactie van Hawthorne Plaza Inn Management op 2 apr 2024
Dear Danna,We apologize for the inconvenience you experienced upon arrival. Providing attentive service to our guests is our priority, and we regret that you had to wait due to the staff member being on the phone. Your feedback is valuable, and we'll address this issue with our team to ensure prompt assistance for all guests. We appreciate your patience and hope that despite this initial setback, you had an enjoyable stay. We hope to have the opportunity to welcome you back for a smoother and more pleasant experience in the future.Best Regards,Hawthorne Plaza Inn Management
6/10 – Redelijk
GEORGE
Reisde met familie
3 mrt 2024
Positief: Netheid, personeel en service
Negatief: Voorzieningen
television selection did not include current series or programs who wants to watch cosby when he in jail.
No elevator,,, no rooms available on 1st floor, my wife is 80, im 77 stairs arent our friends. Pay for parking sucks,,,,just a hidden fee
GEORGE
2 nachten verbleven in februari 2024
Reactie van Hawthorne Plaza Inn Management op 5 mrt 2024
Dear GEORGE,We apologize for any inconvenience caused by our television selection and the lack of elevator access. Your feedback regarding the programming is noted, and we'll review our offerings to ensure a more enjoyable experience for all guests. We understand the importance of accessibility and will do our best to accommodate special requests in the future. Regarding parking fees, we strive for transparency and regret any inconvenience caused. Your input is valuable, and we appreciate your candid review.Thank You,Hawthorne Plaza Inn Management
8/10 – Goed
Diannia
Reisde met partner
24 feb 2024
Positief: Netheid, personeel en service
Buena
Diannia
4 nachten verbleven in februari 2024
Reactie van vadan op 25 feb 2024
Thanks for staying with us. We appreciate your feedback!
10/10 – Uitstekend
Gerhard
24 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good Motel nearby LAX, absolutely convenient for one night !
Gerhard
1 nacht verbleven in februari 2024
Reactie van vadan op 24 feb 2024
Thanks for staying with us. We appreciate your feedback!
8/10 – Goed
Rebecca
24 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
Good stay. It’s an older motel but met our needs
Rebecca
2 nachten verbleven in februari 2024
Reactie van vadan op 24 feb 2024
Thanks for staying with us. We appreciate your feedback!
10/10 – Uitstekend
Robert
Reisde met partner
19 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stopover before flying home. Although slightly dated the place is clean and staff are friendly and the price is right
Robert
1 nacht verbleven in februari 2024
Reactie van vadan op 20 feb 2024
Thanks for staying with us. We appreciate your feedback!
8/10 – Goed
Dean
18 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
USB outlets was nice, but need more electrical outlets
Dean
4 nachten verbleven in februari 2024
Reactie van vadan op 20 feb 2024
Thanks for staying with us. We appreciate your feedback!
6/10 – Redelijk
Geverifieerde reiziger
18 feb 2024
Bom custo
A avaliação do hotel (8,2) gera
uma expectativa que acaba sendo frustrada. Há uma sensação de insegurança ao chegar na recepção e ver um vidro a prova de balas com um espaço mínimo para passar o cartão. Fica até difícil ouvir o recepcionista. Depois, de dia, deu pra ver que a região em volta é residencial e aparentemente segura, mas a noite fica uma sensação de que há risco. Apesar de ser proibido fumar, havia um pouco de cheiro de cigarro no quarto. Os pontos positivos são o preço e a proximidade do aeroporto
Geverifieerde reiziger
1 nacht verbleven in februari 2024
Reactie van vadan op 20 feb 2024
Thanks for staying with us. We appreciate your feedback!
8/10 – Goed
Chris
Reisde met partner
11 feb 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Older property but well kept. Reasonable clean for the age of the place. Don’t complain about it if you’re booking it for the cost. Cost = what you get ! Pretty close to airport and 5min walk to Chips restaurant which is decent place to get food. Factor in the time to get to there as Ride share is PITA from LAX. Hotel w shuttle service I’d say is faster if you’re only doing a layover.
Chris
1 nacht verbleven in februari 2024
Reactie van vadan op 12 feb 2024
Thanks for staying with us. We appreciate your feedback!
8/10 – Goed
Juan
Reisde met familie
6 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
Juan
3 nachten verbleven in februari 2024
Reactie van Hawthorne Plaza Inn Management op 8 feb 2024
Dear Juan,Thank you so much! Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.We would love to have your company once again at Hawthorne Plaza Inn.Best Regards,Hawthorne Plaza Inn Management
10/10 – Uitstekend
Efrain m
2 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice to walk area.
Efrain m
1 nacht verbleven in februari 2024
Reactie van vadan op 3 feb 2024
Thanks for staying with us. We appreciate your feedback!
8/10 – Goed
Gary
Zakenreiziger
1 feb 2024
Positief: Netheid, personeel en service en comfort kamer
Good hotel for the price
Check in staff was friendly but took a long time. Room is somewhat updated and nice for the price. Parking is an extra $5 which is not bad for the area. All in all decent for the price.
Gary
2 nachten verbleven in januari 2024
Reactie van vadan op 3 feb 2024
Thanks for staying with us. We appreciate your feedback!
8/10 – Goed
Blake
Reisde met partner
31 jan 2024
Positief: Netheid, personeel en service en voorzieningen
Pretty good stay for the price. Room and bed were clean. Then tub had some mold and damage but not a deal breaker.
Blake
1 nacht verbleven in januari 2024
Reactie van Hawthorne Plaza Inn Management op 2 feb 2024
Dear Blake,We're pleased to hear that you had a pretty good stay with us at an affordable price. It's great to know that you found the room and bed clean and comfortable. We apologize for any inconvenience caused by the mold and damage in the tub; your feedback helps us address such issues promptly. Thank you for choosing us, and we hope to welcome you back for an even better experience in the future!Best Regards,Hawthorne Plaza Inn Management
8/10 – Goed
KEIICHIRO
Zakenreiziger
30 jan 2024
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
外見は古いモーテル 部屋は綺麗
チェックイン時にパーキング代金5ドル
デポジットで100ドル
パーキング代は余計かな
KEIICHIRO
1 nacht verbleven in januari 2024
Reactie van Hawthorne Plaza Inn Management op 1 feb 2024
Dear KEIICHIRO,Thank you for sharing your feedback. We're glad to hear that you found our rooms clean. However, we apologize for any confusion regarding the parking charges. We appreciate your input, and we'll review our policies to ensure clarity for our guests.If you have any further concerns or if there's anything else we can do to improve your experience, please don't hesitate to reach out. We value your feedback and hope to welcome you back for another stay.Best Regards,Hawthorne Plaza Inn Management
6/10 – Redelijk
Kiara
Zakenreiziger, Reisde met partner
24 jan 2024
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property seemed nice on the pamphlet but when we arrived there were soap bars from previous guest, soap dispensers in the shower didn't work. As well as there being mold all in the lining of the bath. Incredibly unsanitary for what we paid for.
Kiara
1 nacht verbleven in januari 2024
Reactie van Hawthorne Plaza Inn Management op 30 jan 2024
Dear Kiara,We sincerely apologize for the unsatisfactory experience you encountered during your stay. Your feedback regarding cleanliness and maintenance issues is concerning and not reflective of our standards. Rest assured, we are addressing these issues promptly to ensure they are resolved. We understand the importance of a sanitary environment and regret any inconvenience caused. Your satisfaction is paramount, and we hope to have the opportunity to provide you with a more pleasant experience in the future. Thank you for bringing these concerns to our attention.Best Regards,Hawthorne Plaza Inn Management
10/10 – Uitstekend
chijioke
Reisde met een groep, Reisde met partner
14 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
verything
chijioke
1 nacht verbleven in januari 2024
Reactie van vadan op 14 jan 2024
Thanks for staying with us. We appreciate your feedback!
4/10 – Matig
Shigeru
Zakenreiziger
6 jan 2024
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Hawthorne Plaza Inn Management op 10 jan 2024
Dear Shigeru,We deeply apologize for the inconveniences you experienced during your stay. Your concerns regarding the TV and cleanliness issues are genuinely regrettable, and we assure you that corrective measures will be taken to enhance our service. We appreciate your feedback as it helps us improve. Regarding the absence of breakfast service, we understand its importance and will explore options to better accommodate our guests. We value your insights and hope for an opportunity to regain your trust in the future. Thank you for bringing these matters to our attention, and we appreciate your understanding.Thank You,Hawthorne Plaza Inn Management
10/10 – Uitstekend
Jessica
5 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Place is always nice and staff is welcoming. This time around i love it because there was not a lot of people staying there so we got to choose what floor we wanted to be on. The only thing now is that you have to pay for parking which is not expensive
Jessica
2 nachten verbleven in januari 2024
Reactie van Hawthorne Plaza Inn Management op 10 jan 2024
Dear Jessica,We appreciate your consistent patronage and positive feedback. It's wonderful to hear that you enjoyed the flexibility to choose your floor due to lower occupancy. We're glad you found our parking rates reasonable. Our goal is to ensure a pleasant and customizable experience for our guests. Thank you for your continued support, and we look forward to welcoming you back for another enjoyable stay. Safe travels!Best Regards,Hawthorne Plaza Inn Management
8/10 – Goed
lynden
Zakenreiziger
17 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They charge for parking
lynden
1 nacht verbleven in december 2023
Reactie van Hawthorne Plaza Inn Management op 19 dec 2023
Dear lynden,We appreciate your feedback. Parking fees are sometimes necessary to maintain and secure facilities, but we understand this may impact the overall guest experience. We'll consider your input as we continually assess our policies. If there's anything else we can do to enhance your stay or if you have further concerns, please feel free to reach out to our management team. We value your feedback and hope to provide a positive experience for you in the future.Thank You,Hawthorne Plaza Inn Management
6/10 – Redelijk
tim
7 dec 2023
I really didnt like having to pay for parking here.when i was going at 745 to put my van in long term airport parking. He still made me pat to park for 3 hours. No shuttle. So fot the extra cost pay for a better hotel. With a shuttle. It will be cheaper in the long run. A dude was outside my room working on his motorcycle using chemicals that i could smell. And banging tools around. Cops were call there. For another person. But yet i got hassled about my van parked for e hours after i paid for the room. Plus a room deposit.
tim
1 nacht verbleven in december 2023
Reactie van Hawthorne Plaza Inn Management op 11 dec 2023
Dear Tim,We sincerely apologize for the inconveniences you faced during your stay. Your feedback regarding parking fees, lack of shuttle service, and disturbances from outside activities is concerning. We are reviewing our policies to provide a more seamless experience. Please accept our apologies for the inconvenience with your van and the room deposit. We appreciate your input, and rest assured, steps are being taken to improve. We hope you consider giving us another chance in the future to showcase the improvements we're making.Best Regards,Hawthorne Plaza Inn Management
6/10 – Redelijk
Jose
6 dec 2023
Jose
1 nacht verbleven in december 2023
Reactie van Hawthorne Plaza Inn Management op 27 dec 2023
Dear Jose,Thank you for rating your stay at Hawthorne Plaza Inn. We are glad to learn that your stay at our Hawthorne Plaza Inn Hotel was good; however, we would love to know how we could've improved your experience. Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Best Regards,Hawthorne Plaza Inn Management
8/10 – Goed
Kevin
3 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fixed in 40 mins
Shower head fell off
Kevin
2 nachten verbleven in november 2023
Reactie van Hawthorne Plaza Inn Management op 6 dec 2023
Dear Kevin,Thank you for bringing the issue to our attention, and we appreciate your patience. We're pleased to hear our team promptly addressed the matter and fixed the shower head within 40 minutes. Guest comfort is our priority, and we apologize for any inconvenience caused. Your feedback helps us improve, and we hope to provide you with a seamless and trouble-free stay in the future. Thank you for choosing us, and we look forward to the opportunity to host you again.Best Regards,Hawthorne Plaza Inn Management
2/10 – Ontzettend slecht
Noe
Reisde met partner
19 nov 2023
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really but place and costumer service terrible, they charge for parking space
Noe
1 nacht verbleven in november 2023
Reactie van Hawthorne Plaza Inn Management op 21 nov 2023
Dear Noe,We deeply value your feedback and apologize for any inconvenience caused. Our commitment to excellent service remains unwavering, and we appreciate your recognition of our lovely location. Regarding parking charges, we strive to maintain competitive pricing while providing secure parking facilities in high-demand areas. We'll review our policies to enhance transparency and ensure a more pleasant experience for our guests. Your insights are invaluable, and we hope to welcome you back to showcase improvements and offer a more satisfying stay. Thank you for choosing us, and we look forward to the opportunity to exceed your expectations in the future.Thank You,Hawthorne Plaza Inn Management
6/10 – Redelijk
Lynden
17 nov 2023
Positief: Netheid, personeel en service
They started changing for parking
Lynden
1 nacht verbleven in november 2023
Reactie van vadan op 19 nov 2023
Thanks for staying with us. We appreciate your feedback!
10/10 – Uitstekend
Holger
Zakenreiziger
16 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Holger
1 nacht verbleven in november 2023
Reactie van vadan op 18 nov 2023
Thanks for staying with us. We appreciate your feedback!
10/10 – Uitstekend
Larissa
12 nov 2023
Larissa
1 nacht verbleven in november 2023
Reactie van Hawthorne Plaza Inn Management op 6 dec 2023
Dear Larissa,Thank you so much for the PERFECT SCORE RATING. At Hawthorne Plaza Inn, we are always grateful to receive positive feedback. Thank you for appreciating our staff and management's hard work and dedication. Such ratings reflect the pride we take in our work and our property. We would love to host you again on your next trip to the area.Best Regards,Hawthorne Plaza Inn Management
8/10 – Goed
Geverifieerde reiziger
10 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
初訪だったが好印象。
パーキング照明が明るく安全な印象。室内はシンプルでさっぱりしていて良かった。
Geverifieerde reiziger
1 nacht verbleven in november 2023
Reactie van vadan op 12 nov 2023
Thanks for staying with us. We appreciate your feedback!
10/10 – Uitstekend
lynden
9 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
lynden
1 nacht verbleven in november 2023
Reactie van vadan op 12 nov 2023
Thanks for staying with us. We appreciate your feedback!