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Beoordelingen van Hotel Hermosa

3 out of 5
Hotel Hermosa
2515 Pacific Coast Hwy, Hermosa Beach, CA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 499 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 250 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 130 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 63 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 61 van 1003 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Oguzhan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr ruhig, sauber und das Personal war zuvorkommend. Wir werden wieder kommen.
1 nacht verbleven in april 2024

10/10 – Uitstekend

BaRack

Positief: Staat van de accommodatie en faciliteiten
Amazing hotel and we had a great time
1 nacht verbleven in april 2024
Reactie van Guest Services op 1 mei 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Angelica

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
staff members were courteous and accommodating
3 nachten verbleven in april 2024
Reactie van Guest Services op 29 apr 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Igor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Guest Services op 29 apr 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Goed

Bryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Guest Services op 26 apr 2024
thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van Guest Services op 23 apr 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Farhad

Reisde met een groep, Reisde met familie
Negatief: Voorzieningen
Friendly staff
2 nachten verbleven in april 2024
Reactie van Guest Services op 23 apr 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

María Rosana

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice stay!
5 nachten verbleven in april 2024
Reactie van Guest Services op 23 apr 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Goed

Lilia

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
This hotel is nice in general, clean with new rooms , hotel has a cute little outdoor pool, jacuzzi, a very big outdoor recreation zone, cool modern lobby and coffee/smoothie bar. But free wifi is weak , they charge for good internet ( without your permission, just adding to your bill), they charge for clear bottles of water ( didn’t inform in advance), those cheap details a bit disappointing..But location is great-20 min walk to Manhattan beach and 25 min to walk to Hermosa Beach with nice bars, great piers. Would recommend to visit Lazy Acres-market on opposite side-it’s a good supermarket with great bakery, coffee, fruit and salad and hot food bars. Hotel is far away from Hollywood and Downtown , Long Beach, Santa Monica .
4 nachten verbleven in april 2024
Reactie van Guest Services op 23 apr 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. In order to access our complimentary Wi-Fi, please ensure to choose the network under the name HHermosa_Guest. Once through, click the complimentary option. There is also an option for enhanced internet for a charge of 14.95 that will be billed to the room if chosen otherwise there is no charge. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Uitstekend

Mario

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services op 15 apr 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Goed

Robert, Danville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel with friendly staff. Convenient location on PCH, even if it is a bit of a walk to the beach, as well as Hermosa Beach’s Pier Street.
2 nachten verbleven in april 2024
Reactie van Guest Services op 19 apr 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Sharon

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is very modern and clean , staff very friendly .would of liked more restaurants nearby
7 nachten verbleven in april 2024
Reactie van Guest Services op 15 apr 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Kristyna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked this hotel a lot. It was very clean and most of the staff was very friendly and kind. We would definitely stay here again. My only nit would be that it was impossible to reach them by phone. It kept a constant busy signal no matter which number I’d call either from Expedia or the internet. Not sure if they were having phone issues or what. We loved it though. Really clean which I appreciated so much and loved that they had a restaurant for breakfast and fresh coffee almost every morning. One morning they didn’t for some reason, human related I’m sure. They were great! We will be back!
4 nachten verbleven in maart 2024
Reactie van Guest Services op 8 apr 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

4/10 – Matig

Adam

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van Guest Services op 8 apr 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Uitstekend

Anakaren

2 nachten verbleven in maart 2024
Reactie van Guest Services op 23 apr 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Rodger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Favorite beach hotel
4 nachten verbleven in maart 2024
Reactie van Guest Services op 29 mrt 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 – Redelijk

Yingai

Negatief: Staat van de accommodatie en faciliteiten
トイレが壊れて水がながされなかった事。 風邪が強くて、外の音がうるさかった事。
1 nacht verbleven in maart 2024
Reactie van Guest Services op 1 apr 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Uitstekend

Kade

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Guest Services op 29 mrt 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like this place!
1 nacht verbleven in maart 2024
Reactie van Guest Services op 25 mrt 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 – Redelijk

Pun Kam

2 nachten verbleven in maart 2024
Reactie van Guest Services op 15 apr 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Uitstekend

Erin, Woodbridge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Guest Services op 25 mrt 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Goed

Denis

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Charging for parking ?
4 nachten verbleven in maart 2024
Reactie van Guest Services op 25 mrt 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Parking is an 18 per night fee. Your comments have been shared with the appropriate departments so that they may be addressed.

8/10 – Goed

Adam

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Hotel Hermosa is a ‘nice enough’ hotel close to the beach. It’s clearly an old hotel that has had a facelift and it just about gets away with it, without showing its age too much. The decor is funky and the place is clean, our room has a beautiful view of the ocean. Problem with being an older hotel is that the walls are very thin, leading to us having to call reception 3 times at 4am because our neighbour had his TV blasting all night long and there was a party down the hallway that we could hear very loudly. The in room AC units are also very old (but covered by an attractive looking box to modernise the room) which means they are very loud every time they click on and off, as was our fridge which sounded like a small motorcycle every time the compressor clicked on to cool it. The symphony of the AC, Fridge and our selfish neighbour lead to a pretty miserable night. Overall the hotel is fine, but it’s vastly overpriced for what you get.
2 nachten verbleven in maart 2024
Reactie van Guest Services op 25 mrt 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

8/10 – Goed

Heather, Sarasota

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the beach and many food options. It was a little noisy when the roads were busy, but we enjoyed our stay. The rooms were nice and beds were comfortable.
3 nachten verbleven in maart 2024
Reactie van Guest Services op 25 mrt 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

4/10 – Matig

Allan

Reisde met partner, Reisde met familie
Negatief: Personeel en service, voorzieningen
Not a neighborhood I would recommend staying in. My wife and I were on our Honeymoon and we were targeted for complaints for about everything, within 2 hours of checking in. We played some music on low around 12pm and took a shower and we got complaints from management. Mind blowing. We then flew to Las Vegas to the Venetian and boy that’s hospitality.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 25 mrt 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was great. The rooms were very clean.
5 nachten verbleven in maart 2024
Reactie van Guest Services op 19 mrt 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Deidre

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Guest Services op 19 mrt 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Goed

James

2 nachten verbleven in maart 2024
Reactie van Guest Services op 8 apr 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Goed

Donald

2 nachten verbleven in maart 2024
Reactie van Guest Services op 1 apr 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Goed

Sébastien

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super clean and fairly new hotel! Amazing staff, especially the assistant manager who was so nice! Just wish the room was a bit larger or that they had connecting rooms because for a family of 4 with suitcases, it got pretty tight! Other than that it is a lovely place close to everything!
2 nachten verbleven in maart 2024
Reactie van Guest Services op 19 mrt 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

2/10 – Ontzettend slecht

Max

Negatief: Netheid, staat van de accommodatie en faciliteiten
Stains on bed, shower water made me itchy, receptionist was asleep on the desk when I walked in.
2 nachten verbleven in maart 2024
Reactie van Guest Services op 6 mrt 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the stay issues; we wish you would've let us know about your concerns because we would've been glad to assist you. Your comments have been shared with the appropriate departments so that they may be addressed.

8/10 – Goed

Artur

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Guest Services op 6 mrt 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 – Redelijk

Abbie

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
The hotel seemed very understaffed. At check in time we waited an hour for our room to be ready, and the amenities were lacking. The walk to the pier and beach was longer than advertised and was not in a convenient spot as put on the website.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 6 mrt 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the stay issues; we wish you would've let us know about your concerns because we would've been glad to assist you. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Uitstekend

linda

1 nacht verbleven in maart 2024
Reactie van Guest Services op 25 mrt 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Dancristian, Las Vegas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a nice, clean hotel
1 nacht verbleven in februari 2024
Reactie van Guest Services op 28 feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Goed

Kazuyo

2 nachten verbleven in februari 2024
Reactie van Guest Services op 25 mrt 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

8/10 – Goed

Aquilino

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Guest Services op 28 feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Erick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Guest Services op 28 feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Hal

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It did help that we were upgraded to an ocean view room. We originally received a city view, but the traffic noise was unbearable when we walked in. Staff was nice and had a room available. That made our stay much nicer.
2 nachten verbleven in februari 2024
Reactie van Guest Services op 28 feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Bobby

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in februari 2024
Reactie van Guest Services op 28 feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

volodymyr

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
4 nachten verbleven in februari 2024
Reactie van Guest Services op 28 feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Anna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location for walk ability to the beach, with a great view, for a good price. We recommend it highly.
3 nachten verbleven in februari 2024
Reactie van Guest Services op 28 feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Noah

1 nacht verbleven in februari 2024
Reactie van Guest Services op 25 mrt 2024
Thank you for taking the time to complete our survey. Your score will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Rashad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Guest Services op 28 feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 – Uitstekend

Rosa

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was clean, cute style and convenient location. Staff was friendly and helpful!
4 nachten verbleven in februari 2024
Reactie van Guest Services op 28 feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 – Redelijk

Christian

Zakenreiziger
Negatief: Personeel en service
mid all the way around. “city view” means nothing. Their photos are much better than the hotel itself. You won’t feel unsafe or dirty but you won’t be impressed.
3 nachten verbleven in januari 2024
Reactie van Guest Services op 28 feb 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the stay issues; we wish you would've let us know about your concerns because we would've been glad to assist you. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Uitstekend

Daynette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Guest Services op 28 feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 – Redelijk

Nasim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The wifi was very week and I was on business trip.
4 nachten verbleven in januari 2024
Reactie van Guest Services op 28 feb 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the stay issues; we wish you would've let us know about your concerns because we would've been glad to assist you. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 – Uitstekend

francois, canet en roussillon

Reisde met partner
Positief: Voorzieningen
Nice
1 nacht verbleven in januari 2024
Reactie van Guest Services op 28 feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

6/10 – Redelijk

Tiffani

Negatief: Personeel en service, voorzieningen
Front desk was nice, but housekeeping ignored my do not disturb sign & walked in on me in my room. It was clean but very small & out dated. My TV in the room was broken. The only breakfast option was toast or bagel & Im gluten intolerant so that was a bummer. And the website pics were great but the hotel didn’t live up to them. I’m not sure if I’d stay there again
3 nachten verbleven in januari 2024
Reactie van Guest Services op 28 feb 2024
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the stay issues; we wish you would've let us know about your concerns because we would've been glad to assist you. Your comments have been shared with the appropriate departments so that they may be addressed.