Exterieur

Beoordelingen van La Quinta Inn & Suites by Wyndham Santa Clarita - Valencia

2.5 out of 5

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 1034 van 1578 beoordelingen" "
Gastenscore: 8 - Goed. 340 van 1578 beoordelingen" "
Gastenscore: 6 - Redelijk. 108 van 1578 beoordelingen" "
Gastenscore: 4 - Matig. 53 van 1578 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 43 van 1578 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Jordan

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This reservation was crappy they put me on the third floor originally but after someone tried to enter my room I had to call the police. Even after that, it took four hours to change the room. The front desk clerk stated that it was a system malfunction, but the hotel manager (in the morning), assured me that they could have switched rooms and dealt with "the system" later. Not the experience I expected from such a highly rated hotel.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Alexandra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good overall service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Nesma

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I recommend this hotel. Very nice and friendly. We had a nice time there. Thanks La Quinta.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Steve

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I’m a returning guest - excellent customer service (Mgr, staff) and good breakfast!
1 nacht verbleven in mei 2024

8/10 – Goed

Olga, Brentwood

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pros: The hotel staff were very courteous and helpful. The morning buffet breakfast was very good including scrambled eggs, waffles (you cook them), sausage, fruit, cereal, etc. Each day there is something added a bit different. The rooms on the opposite side of the freeway were very quiet. Room maintenance and housekeeping were very efficient. Very close to multiple restaurants, stores and to Magic Mountain. Cons: We originally reserved two rooms, one was to be an accessibility room with shower accessories. We were given two identical rooms without any shower accessories. We were told there was only one full accessibility room, which had already been reserved by someone else. Both of our rooms had a bath bar to help stand up, but this is not an accessibility room. The two rooms we were originally given were facing Highway 5. Warning, there is traffic noise with no sound muffling windows. We were there for four nights, so after the first night, we requested rooms on the opposite side of the freeway and we were given them. Our original rooms were both King size beds rooms with large space for relaxing, which were apparently not available on the opposite side of the building so we were given two rooms with two queen beds in each. We were told the rate for a King or two queens was the same. The listed cons were not critical for us, but not what was expected. After the first night, we did enjoy our stay.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Caitlin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Diane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, good facilities, good breakfast!!
2 nachten verbleven in mei 2024
Reactie van Astrid op 15 mei 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with our staff, enjoyed our facilities, and found our breakfast good. We hope to welcome you back soon for another enjoyable stay!

8/10 – Goed

Kathrine, Cameron Park

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
it was a quick stop for sleep but was clean and staff was friendly
1 nacht verbleven in april 2024
Reactie van Astrid op 15 mei 2024
Thank you for your feedback! We're glad to hear that you found our hotel clean and our staff friendly during your quick stop. We hope to welcome you back for a longer stay in the future!

10/10 – Uitstekend

Steve

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and breakfast.
3 nachten verbleven in maart 2024
Reactie van Astrid op 15 mei 2024
Thank you for your review! We're thrilled to hear that you enjoyed our great staff and breakfast. We hope to welcome you back soon for another wonderful stay!

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were so pretty and very clean! The beds were so comfortable! The interstate noise on the front of the motel was kinda loud, but we listened to music & it drowned out the noise.
7 nachten verbleven in april 2024
Reactie van Astrid op 15 mei 2024
Thank you for your review! We're delighted to hear that you found our rooms pretty, clean, and our beds comfortable. We apologize for any inconvenience caused by the noise from the interstate. We're glad you found a way to make it work and hope to welcome you back for another comfortable stay soon!

6/10 – Redelijk

Aubrey

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Astrid op 15 mei 2024
Thank you for taking the time to rate and review your stay with us. We appreciate your feedback.

10/10 – Uitstekend

Stephanie

1 nacht verbleven in april 2024

10/10 – Uitstekend

Samantha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was clean and easily accessed from I-5. The property was clean and the staff was friendly.
1 nacht verbleven in april 2024
Reactie van La Quinta Inn & Suites op 15 mei 2024
Thank you for your review! We're delighted to hear that you found our rooms pretty, clean, and our beds comfortable. We hope to welcome you back for another comfortable stay soon!

10/10 – Uitstekend

Maria G

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service, clean an quiet
1 nacht verbleven in april 2024
Reactie van Astrid op 15 mei 2024
Thank you for your kind words! We're delighted to hear that you enjoyed great service and found our hotel clean and quiet. We hope to welcome you back soon for another pleasant stay!

8/10 – Goed

Holly

Positief: Netheid, personeel en service en voorzieningen
Overall it was great. Elevator was vandalized and the place was being repainted.
1 nacht verbleven in april 2024
Reactie van Astrid op 15 mei 2024
Thank you for your feedback! We're glad to hear that overall, you had a great experience. Your understanding is appreciated, and we hope to welcome you back for an even better stay in the future.

10/10 – Uitstekend

Helson

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everyone is very helpful!
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Anthony

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Found blood stains on sheets, had to go get new ones. Shower water was warm at best. Hot tub water was cold. Dogs barking in nearby room. Cooled food was not edible, no taste at all.
3 nachten verbleven in april 2024
Reactie van Jaqueline Wynters op 29 apr 2024
We are deeply sorry for the multiple issues you encountered during your stay. Your experience certainly does not reflect the high standards of cleanliness, comfort, and service we strive to provide. Please accept our sincere apologies for the stains on the sheets, the inadequate shower temperature, the cold hot tub, the disturbance from nearby dogs, and the disappointing quality of the food. Your feedback is invaluable, and we will address each of these issues with our team to prevent similar occurrences in the future. We hope you will consider giving us another opportunity to exceed your expectations on your next visit.

10/10 – Uitstekend

Shari

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and convenient
1 nacht verbleven in april 2024
Reactie van Astrid op 15 mei 2024
Thank you for your feedback! We're glad to hear that you found our hotel clean and convenient. We hope to welcome you back soon!

8/10 – Goed

Reda

1 nacht verbleven in april 2024
Reactie van Astrid op 15 mei 2024
Thank you for taking the time to rate and review your stay with us! We are happy to hear that you had a great stay!

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great check-in experience!
1 nacht verbleven in april 2024
Reactie van Astrid op 21 apr 2024
We're delighted to hear you had a great check-in experience! Thank you for choosing our hotel, and we hope to welcome you back soon.

10/10 – Uitstekend

David

7 nachten verbleven in april 2024
Reactie van Astrid op 15 mei 2024
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

10/10 – Uitstekend

Joseph, San Ramon

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Despite ongoing renovations, our stay remained largely unaffected. Although we detected a faint chemical odor in the third-floor hallway, our room was odor-free and clean.
1 nacht verbleven in april 2024
Reactie van Front Desk op 21 apr 2024
Thank you for sharing your experience with us! We appreciate your understanding during this time and hope to welcome you back for a completely seamless experience in the future.

10/10 – Uitstekend

Shane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay, staff was friendly and helpful.
4 nachten verbleven in april 2024
Reactie van Astrid op 21 apr 2024
We're delighted to hear you had a great stay with us! Thank you for the kind words about our friendly and helpful staff. We hope to welcome you back for another enjoyable experience soon!

10/10 – Uitstekend

qiuping, San Jose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, maybe newly renovated, the room can smell of new paint.
1 nacht verbleven in april 2024
Reactie van Astrid op 17 apr 2024
Thank you for your feedback! We're glad to hear that you found our hotel very clean. We hope you enjoyed your stay overall, and we look forward to welcoming you back in the future.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Astrid op 17 apr 2024
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

8/10 – Goed

Eugene, Bay point

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Great stay. Quiet and clean. Lots of parking. 25 min from universal studios. Check in Staff in late afternoon not friendly. Breakfast was was included and was ok. Jacuzzi water was not warm enough. Shower was strong and hot. I like that they have shampoo and body wash in pump containers in shower for you.
3 nachten verbleven in april 2024
Reactie van Astrid op 17 apr 2024
We're pleased to hear that you had a great stay overall, enjoying the quiet, cleanliness, and ample parking. We apologize for any lapse in friendliness from our late afternoon check-in staff and for any inconvenience regarding breakfast and the Jacuzzi temperature. However, we're glad you appreciated the strong, hot shower and the convenience of our shower amenities. We'll address your concerns to ensure a better experience next time, and we hope to welcome you back soon!

6/10 – Redelijk

Rene

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Nice big room and clean. Did not like that there was remodeling in the hallway by our room. People next to our room were loud and rude. Check in staff wasn’t friendly at all.
2 nachten verbleven in april 2024
Reactie van Astrid op 17 apr 2024
hank you for your feedback! We're glad you appreciated our spacious and clean rooms. We apologize for any inconvenience caused by the remodeling in the hallway and the disturbance from neighboring guests. Your comments about the check-in staff are noted, and we'll address them to ensure a more welcoming experience in the future. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 – Uitstekend

Daniel

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Astrid op 17 apr 2024
Thank you for taking the time to rate and review your stay with us! We appreciate your comments and are happy to hear that you had a great stay!

10/10 – Uitstekend

Harry

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in april 2024
Reactie van Astrid op 17 apr 2024
Thank you for taking the time to rate and review your stay with us! We appreciate your comments and are happy to hear that you had a great stay!

8/10 – Goed

Tom N

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in april 2024
Reactie van Astrid op 12 apr 2024
Thank you for taking the time to rate your stay with us! We are happy to hear that you had a pleasant stay!

10/10 – Uitstekend

xue

3 nachten verbleven in maart 2024
Reactie van Astrid op 15 mei 2024
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are pleased to hear that you had a great experience.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I always stay here when in LA. Staff is always great.
7 nachten verbleven in maart 2024
Reactie van Astrid op 12 apr 2024
Thank you for your loyalty and kind words! We're thrilled to hear that you always have a great experience with our staff during your stays in LA. We appreciate your continued support and look forward to welcoming you back on your next visit!

6/10 – Redelijk

Jason

Drains were clogged, walls are paper thin. Dogs barking all night.
1 nacht verbleven in april 2024
Reactie van Jaqueline Wynters op 8 apr 2024
Dear Jason, Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize for the inconveniences you experienced during your time here.We understand the importance of a comfortable and peaceful stay, and we regret that we fell short of meeting your expectations in several areas. We are sorry to hear about the issues with clogged drains, thin walls, and disturbances caused by barking dogs. Please know that your comments have been shared with our maintenance and housekeeping teams for immediate action and improvement.Ensuring the comfort and satisfaction of our guests is our top priority, and we are committed to addressing these concerns to prevent similar occurrences in the future. We appreciate your patience and understanding as we work to make necessary improvements to enhance the overall guest experience.We value your feedback as it allows us to identify areas for enhancement and to better serve our guests. Should your travels bring you back to the area, we hope you will consider giving us another opportunity to provide you with the exceptional stay you deserve.Thank you again for choosing to stay with us, and we hope to welcome you back for a more enjoyable experience in the future.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient and all you need is within walking distance
2 nachten verbleven in april 2024
Reactie van Astrid op 12 apr 2024
We're delighted to hear that you found our location convenient and everything you needed within walking distance. Thank you for sharing your experience, and we hope to welcome you back for another great stay in the future!

8/10 – Goed

Mark

6 nachten verbleven in maart 2024
Reactie van Astrid op 12 apr 2024
Thank you for taking the time to rate your stay with us! I’m glad to hear that you had a great stay!

10/10 – Uitstekend

Jose Antonio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good option if going to six flags
3 nachten verbleven in maart 2024
Reactie van Astrid op 12 apr 2024
Thank you for your positive feedback! We're glad to hear that our hotel was a great option for your visit to Six Flags. We hope to welcome you back for another enjoyable stay soon!

10/10 – Uitstekend

Rachele, OREM

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
4 nachten verbleven in maart 2024
Reactie van Astrid op 12 apr 2024
Thank you for taking the time to rate and review your stay with us! We're glad to hear that you had an excellent stay!

6/10 – Redelijk

Elaine, Scottsdale

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
A bit noisy near the highway and also going through some renovations so the gym was not available.
1 nacht verbleven in april 2024
Reactie van Astrid op 12 apr 2024
Thank you for taking the time to rate your stay with us. We appreciate your feedback.

8/10 – Goed

celia

Reisde met familie
Good
2 nachten verbleven in maart 2024
Reactie van Astrid op 12 apr 2024
I appreciate the time that you took to rate your stay with us! I'm happy to hear that you had a great stay!

8/10 – Goed

Diane, Novato

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was so HOT in the room. Would have appreciated a better AC system that was consistent and circulated the air during the sleeping hours.
1 nacht verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
We apologize for the discomfort you experienced with the room temperature during your stay. Your feedback is valuable, and we will address the issue with our AC system to ensure a more consistent and comfortable environment for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 – Uitstekend

Luis

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy buen servicio, su atención y su gente
1 nacht verbleven in maart 2024
Reactie van Astrid op 12 apr 2024
¡Gracias por sus amables palabras! Estamos encantados de saber que disfrutó de nuestro servicio y de las interacciones con los miembros de nuestro equipo. Su satisfacción es nuestra principal prioridad y apreciamos sus comentarios. ¡Esperamos darle la bienvenida pronto para otra estancia agradable!

10/10 – Uitstekend

Anthony

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was amazing!
1 nacht verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
We're thrilled to hear that you had an amazing experience! Thank you for choosing us, and we hope to welcome you back again soon.

8/10 – Goed

Raúl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
I appreciate the time that you took to rate your stay with us! I'm happy to hear that you had a great stay.

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is very good and friendly
1 nacht verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
We're so pleased to hear that you found our staff friendly and helpful! Thank you for your kind words.

10/10 – Uitstekend

Sarah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful room
1 nacht verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
We're thrilled you enjoyed your room! Thank you for sharing your experience.

6/10 – Redelijk

Marie

1 nacht verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
Thank you for taking the time to rate your stay with us. We appreciate your feedback.

10/10 – Uitstekend

Steve

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer service and good breakfast.
3 nachten verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
Thank you for your kind words! We're delighted you enjoyed our customer service and breakfast. We hope to welcome you back again soon!

10/10 – Uitstekend

Matthew, Norman

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great and everything was to be expected except for the fact we chose this hotel because of the pics of the gym and due to the fact we train 7 days a week for a living, only to get there and the gym is under construction without any warning online!!! Also out of the week we stayed there I think we found a parking spot 1 night and had to leave or bmw parked in random spots hoping we didn’t get towed! Definitely not enough parking once the construction guys bring their big trailer etc and take up 5/6 spots each, so don’t come in late!!!
4 nachten verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
Thank you for your additional feedback. We sincerely apologize for any inconvenience caused by the gym closure and parking challenges during your stay. Please note that our website, as well as all third-party booking platforms, accurately reflect the unavailability of our laundry room and fitness center. We understand the importance of transparent communication and will continue to update our guests accordingly. Your insights are invaluable, and we hope for the chance to provide you with a more seamless experience in the future.

10/10 – Uitstekend

madison

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Modern and very accommodating. Lovely stay!
6 nachten verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
We appreciate your kind words! It was our pleasure to ensure you had a lovely stay. Thank you for choosing us.

10/10 – Uitstekend

Perla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
I appreciate the time that you took to rate your stay with us! I'm happy to hear that you had a perfect stay!