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Beoordelingen van Oceana Santa Monica, LXR Hotels & Resorts

5 out of 5
Oceana Santa Monica, LXR Hotels & Resorts
849 Ocean Ave, Santa Monica, CA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 289 van 422 beoordelingen" "
Gastenscore: 8 - Goed. 85 van 422 beoordelingen" "
Gastenscore: 6 - Redelijk. 27 van 422 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 422 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 422 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Jan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima hotel wel duur
Prima hotel, wel aan de prijs. Het restaurant is te duur voor de geboden kwaliteit. De keuken is niet in staat om snel te kunnen serveren. Alles heeft een chique randje maar behalve de prijs is het dat net niet.

8/10 – Goed

samuel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good for stay
1 nacht verbleven in april 2024

10/10 – Uitstekend

Albert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Xinchen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
can be more innovative in the dining menu.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Maksym

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Gene op 21 feb 2024
Dear Maksym,Thank you very much for the 5 out of 5 rating. It was a pleasure having you here and we hope to see you here again in the near future. Warm regards,Eugene Portus

10/10 – Uitstekend

Staci

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic property & fantastic staff! Will definitely stay again .
3 nachten verbleven in februari 2024
Reactie van Eugene op 21 feb 2024
Dear Staci,We are happy that you enjoyed your stay here at Oceana. Thank you for the kind words and we look forward to seeing you again sometime soon.Sincerely,Eugene Portus

10/10 – Uitstekend

Jared

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is incredible in every possible way! I have stayed in so many hotels around the world and this has to be top 3! Do yourself a favour and book this hotel now!
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Rebeca, larchmont

Excellent Location !
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Ann

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel with clean, spacious rooms and good hotel facilities to enjoy. Extra friendly staff.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Avani

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Joe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Boyd

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Madeline

1 nacht verbleven in november 2023
Reactie van Team Oceana op 8 dec 2023
Thank you for the wonderful rating. We are thrilled to know that you enjoyed Oceana Santa Monica and look forward to seeing you again in the near future.-Team Oceana

10/10 – Uitstekend

darren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Absolutely love this place.
1 nacht verbleven in november 2023
Reactie van Team Oceana op 24 nov 2023
Hello Mr. Kim,Thank you so much for the wonderful words regarding your stay at Oceana. We have shared your feedback with our team and looking forward to welcoming you back in the future!Please reach out to any of our team members in case of any inquiries. Kind regards-Team Oceana

10/10 – Uitstekend

Ricky

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Team Oceana op 16 nov 2023
Hello and thank you for providing such awesome reviews for our team.They have been shared with the team and we look forward to welcoming you again.Please feel free to reach out to us in the meantime for any future reservation or assistance.Team Oceana

10/10 – Uitstekend

Cathy

4 nachten verbleven in oktober 2023
Reactie van Team Oceana op 16 nov 2023
Hello and thank you for providing such awesome reviews for our team.They have been shared with the team and we look forward to welcoming you again.Please feel free to reach out to us in the meantime for any future reservation or assistance.Team Oceana

10/10 – Uitstekend

Kan

1 nacht verbleven in oktober 2023
Reactie van Siamak Nassirpour op 31 okt 2023
Dear Kan,Thank you for staying at Oceana and for your favorable review. We hope to see you when your travel plans bring you back to the Santa Monica area.

10/10 – Uitstekend

Donald

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great, but take care selecting room type.
Great hotel with large suites. Only drawback is poor descriptions of suite types. We would have liked a room with a view, but were at the back of the hotel and the small balcony was facing the apartment building behind. Its a converted apartment building with room access from an open courtyard with central pool. As all rooms are slightly different, they don't all have desks, so I ended up working on laptop balanced on a pile of books because no rooms with desks available. Annoying for a business trip. Operated by Hilton, which I didn't notice mentioned on hotels dot com site. The two queen bed rooms are apparently very small compared to all others.
3 nachten verbleven in september 2023
Reactie van Cherylin Baines op 25 sep 2023
Good evening, thank so you so much for providing feedback towards our property. We love to hear reviews like this so that we may better improve every guest's exercise. Thank you so much for staying here at the Oceana and we hope that we may welcome you again soon.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was excellent. Property condition was good.
4 nachten verbleven in september 2023
Reactie van Cherylin Baines op 24 sep 2023
Thank you so much for your kind words towards the Oceana. We strive to make every stay special and we are glad we have been able to do so. We hope to see you again soon.

10/10 – Uitstekend

Brian

1 nacht verbleven in september 2023
Reactie van Cherylin Baines op 12 sep 2023
Good afternoon, we are so very appreciative of the wonderful feedback you have given us. It was our pleasure to assist you and we hope to welcome you back again soon.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best hotels in Los Angeles, this place feels like home We would come back again, i LOVE this place. I enjoyed every second of it.
1 nacht verbleven in september 2023
Reactie van Cherylin Baines op 5 sep 2023
Good evening, thank you so much for your kind words towards to Oceana. We strive to make our guest feel comfortable and welcome and we are glad we were able to provide that for you. It was our pleasure to welcome you and we hope to see you again in the future.

10/10 – Uitstekend

marllyn, revere

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, clean, and excellent customer service.
1 nacht verbleven in augustus 2023
Reactie van Cherylin Baines op 2 sep 2023
Good evening, thank you so much for your kind words towards the Oceana. We were very happy to accommodate you throughout your stay and we hope to welcome you again soon.

10/10 – Uitstekend

Brandon

1 nacht verbleven in juli 2023
Reactie van Cherylin Baines op 12 sep 2023
Good afternoon, we are so very appreciative of the wonderful feedback you have given us. It was our pleasure to assist you and we hope to welcome you back again soon.

10/10 – Uitstekend

Miles

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love my stay hwre
5 nachten verbleven in augustus 2023
Reactie van Cherylin Baines op 24 aug 2023
Good evening, thank you so much for your review. We are very happy to hear that you enjoyed your stay, and we hope to welcome you again soon.

10/10 – Uitstekend

jo

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Cherylin Baines op 19 jul 2023
Good evening, thank you so much for your wonderful review. We always love to see that our staff has done such a wonderful job. Please also share your reviews through Trip advisor as it would mean so much to us.

2/10 – Ontzettend slecht

Anne-Marie

Negatief: Personeel en service
1 nacht verbleven in maart 2023
Reactie van Cherylin Baines op 4 jun 2023
Good evening, we are sorry to hear our property was not up to your standards. We would love to speak with you more on your experience here at the Oceana. Please let us know the best way to reach out to you.

10/10 – Uitstekend

Clifford

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2023
Reactie van -Cherylin Baines op 30 jan 2023
Good afternoon, thank you so much for your wonderful review. We appreciate your stay with us. We hope to see you again in the future.

2/10 – Ontzettend slecht

Robinson

1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

FAITH

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Susana op 17 dec 2022
Dear Ms. Ojo, thank you for your feedback and I apologize the room was not what you expected. Please note that all of our rooms are unique and beautiful in their layout and decor. If you have a specific type of room you were looking for we would be happy to speak with you to ensure the best accommodation for your family. Please feel free to contact us for any questions.

4/10 – Matig

Marie

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
This hotel is not worth the price! It was very disappointing. My room was spacious and clean but had a strange setup with a tv fixed to a wall facing the beds— which is fine but the bed frame obstructs the view of the TV. Pool service didn’t really exist . It took forever to get a drink or menu . The restaurant is empty but the service was awful— I kept getting comped for meals / drinks because of service but i would have rather paid for an enjoyable meal/service. Food- ok. $32 for a glass of white wine from a screw top bottle. The staff likes to mention a terrace bar that opens at 6pm. There is no bar or service but a small area with some seats- no staff ever showed up at the “terrace bar” after waiting for 20 mins - So we left. The front desk didn’t have much knowledge on tours and offered me a pamphlet on a wine tour that was awful. For my final bill, i was charged for meals I never ate. I went to the front desk and the worker seemed annoyed to have to deal with it. She wanted to handle it without me there. When I told her I’ll wait . She refunded my credit card for an incorrect amount. When I told her it was still wrong , she again was annoyed. Finally she corrected it after trying to convince me that she would do it later. I stayed until she fixed it and then she was annoyed to print me out a copy. I paid $1000 /night for a hotel that was at best comparable to a Westin/ Hilton which is fine if it was at those prices. I would not recommend this hotel.
6 nachten verbleven in september 2022
Reactie van Tory op 2 okt 2022
Dear Mrs. Monteleone,We are sorry to hear that you did not enjoy your time at Oceana, LXR. We strive to provide a luxurious and relaxing stay, and we sincerely apologize that we fell short during your stay with us. We hope you might give us a second chance in the future. Wishing you the best.

10/10 – Uitstekend

Richard, San Francisco

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well designed rooms, comfortable beds by the pool. Friendly staff. Great location on Ocean Ave. Ice cold ac.
4 nachten verbleven in juli 2022
Reactie van Tory op 29 jul 2022
Thank you so much for taking the time to review your stay. We sincerely appreciate the kind words and look forward to welcoming you back in the future! Best Wishes,' Tory Director of Front Office

10/10 – Uitstekend

Donald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful boutique property. Who ever does the hiring does an in readable job bc they are all so friendly and helpful….5 star experience.
7 nachten verbleven in juni 2022
Reactie van Tory op 27 jun 2022
Thank you so much for your wonderful feedback! We truly appreciate the kind words. We are delighted to hear you enjoyed your stay and hope to welcome you back in the near future. -Tory Director of Front Office

10/10 – Uitstekend

Katie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Oceana Oasis
The Oceana is an oasis within the LA oasis that is Santa Monica. It is a retreat just far enough the hustle and bustle of downtown that you can escape or join in at will. Second time back and only more to come.
2 nachten verbleven in juni 2022
Reactie van Tory op 20 jun 2022
Thank you so much for your wonderful review. We appreciate the kind words and look forward to welcoming you back in the future! All the best, Tory

10/10 – Uitstekend

Camila

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kindness
1 nacht verbleven in juni 2022
Reactie van Tory op 20 jun 2022
Thank you so much for your kind review. We appreciate the feedback and look forward to welcoming you back in the future. All the best, Tory

10/10 – Uitstekend

Sean

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff went above and beyond
2 nachten verbleven in april 2022
Reactie van Victoria op 21 apr 2022
Thank you for taking a moment to review your recent stay with us. We appreciate the positive feedback and look forward to welcoming you back to Oceana in the future!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service
2 nachten verbleven in maart 2022
Reactie van Victoria op 1 apr 2022
Thank you for taking a moment of your time to rate your stay. I am sorry to hear that your stay was not a perfect 10. Was there something that we could have done better for you? Please let us know if you would like to share any specific details of your stay that we can improve on. -Oceana

6/10 – Redelijk

Andrea

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Leider konnte man vom Bett aus das Hauptlicht nicht ausmachen - es gab nicht einmal eine Leselampe am Bett! Für diesen Zimmerpreis war das Badezimmer sehr klein - ein Waschbecken und keine Ablage um den Kulturbeutel hinzulegen/stellen: Ich musste ihn dann auf den Boden tun! Ansonsten nette Einrichtung und sehr nettes Personal. Aber grundsätzlich überteuert.
2 nachten verbleven in maart 2022
Reactie van Victoria op 1 apr 2022
Thank you for taking a moment of your time to review your stay. I am sorry to hear you had a less than perfect time. We appreciate your feedback and strive to do better. We hope to welcome you back to Oceana in the future. -Oceana

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2022
Reactie van Tory op 16 jan 2022
Thank you for taking the time to review your recent stay with us. We appreciate the positive response! We look forward to welcoming you back to Oceana in the future.

10/10 – Uitstekend

Ram

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great location, wonderful staff and beautiful room
This is our second time staying at Oceana. We have loved staying here both times. This is probably the best hotel to stay at when one is in Santa Monica. They have amazing service, spacious and clean suites, an onsite restaurant and bar that is very good, and a rooftop bar that has beautiful views of the ocean and where we enjoyed sunsets with good cocktails.
3 nachten verbleven in december 2021
Reactie van Tory op 16 jan 2022
Thank you so much for taking the time to review your stay with us. It is always a pleasure welcoming you back to Oceana. We look forward to your next trip!!

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stylish boutique hotel where the staff was so friendly and efficient. Every request was met with a smile. Onsite restaurant was a bit limited but there are many options in the area. Our suite was lovely and so very unique with modern decor, an extraordinary mini bar, and even a mini library of hardcover books. The only mar on our experience was the TV in the living area did not work and they were unable to fix it during our entire stay meaning we had to watch our Patriots beat Buffalo on Monday Night football from our bedroom. They comped our parking and resort fee for the issue, but we would have far preferred to have the TV working. We would return or recommend with no hesitation.
2 nachten verbleven in december 2021
Reactie van Oceana op 10 dec 2021
Thank you so much for your kind words! We appreciate your review and look forward to welcoming you in the future. -Oceana

10/10 – Uitstekend

Mara, San Francisco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic staff and great pool!
1 nacht verbleven in november 2021
Reactie van Tory op 23 nov 2021
Thank you for taking the time to share your thoughts. We appreciate the kind words. We hope to welcome you back in the future! -Tory Front Desk Manager

10/10 – Uitstekend

Thorsten, Hamburg

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
War sehr schön dort
5 nachten verbleven in november 2021
Reactie van Tory op 23 nov 2021
Thank you for taking the time to share your thoughts. We hope to welcome you back in the future! -Tory Front Desk Manager

10/10 – Uitstekend

Volodymyr

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Очень красивый уютный отель.
1 nacht verbleven in november 2021
Reactie van Tory op 23 nov 2021
Thank you for taking the time to review your stay. We appreciate the kind words, and look forward to welcoming you back in the future. -Tory Front Desk Manager

10/10 – Uitstekend

Volodymyr

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Это тот отель, где чувствуешь себя как дома на другом континенте.
2 nachten verbleven in november 2021
Reactie van Tory op 23 nov 2021
Thank you so much for the kind words! We appreciate you taking the time to review your stay. We look forward to welcoming you back in the future. -Tory Front Desk Manager

10/10 – Uitstekend

Peggy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Luxurious, clean, safe, quiet.
2 nachten verbleven in november 2021
Reactie van Tory op 23 nov 2021
Thank you so much for taking a moment to review your stay with us! We loved having you and your family, and look forward to welcoming you back in the future. -Tory Front Desk Manager

10/10 – Uitstekend

Isaiah

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was really nice and the rooms were extremely nice.
1 nacht verbleven in november 2021
Reactie van Tory op 23 nov 2021
Thank you for taking a moment to share your thoughts. We appreciate the kind words and look forward to welcoming you back in the future. -Tory Front Desk Manager

10/10 – Uitstekend

Yu

1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2021
Reactie van Oceana op 30 okt 2021
Thank you again for staying with us at Oceana! We hope to welcome you back in the future. All the best, Oceana Team

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The poll area can not accomodate the amount of guests - if you don't wake up at 7 am and save a chair the likeliness of getting one is very slim
3 nachten verbleven in augustus 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and luxury property - quality of property and service was very high
3 nachten verbleven in augustus 2021