Terras

Beoordelingen van The Westin Los Angeles Airport

4 out of 5
The Westin Los Angeles Airport
5400 W Century Blvd, Los Angeles, CA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 1697 van 3163 beoordelingen" "
Gastenscore: 8 - Goed. 704 van 3163 beoordelingen" "
Gastenscore: 6 - Redelijk. 318 van 3163 beoordelingen" "
Gastenscore: 4 - Matig. 216 van 3163 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 228 van 3163 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jako

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Typisch luchthaven hotel Niks mis mee
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Jako, Thank you for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased you enjoyed your stay. We appreciate your feedback, and we hope you will make The Westin Los Angeles Airport your home whenever your travels bring you to the area.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Pascal

1 nacht verbleven in maart 2023
Reactie van General Manager op 11 mrt 2023
Dear Pascal, Thank you for rating your stay at The Westin Los Angeles Airport. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to hosting you again soon.Be Well, Mark GoldrupGeneral Manager

4/10 – Matig

Shuhui

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wifi kost geld!!!!
Onvriendelijk receptioniste die totaal geen verstand heeft van gastvrijheid. Heeft onze dag verpest!!!! Slecht geïsoleerde muren waardoor de buren luid en duidelijk te verstaan waren. Je betaalt voor de naam, niet voor comfort of kwaliteit! Je moet 20 minuten wachten totdat er warm water is en wifi kost geld!!
1 nacht verbleven in december 2021
Reactie van General Manager op 5 jan 2022
Dear Shuhui, thank you for your review. We apologize for the service issue you encountered with one of our associates. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We are also sorry for the noise issue you outlined and the issues you encountered. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We hope you will give us another opportunity to show you our devotion to exceptional hospitality on your next visit to Los Angeles. Be Well, Mark Goldrup General Manager

10/10 – Uitstekend

Armanda, Santa Maria

Reisde met familie
Positief: Netheid, voorzieningen
Friendly and fast
1 nacht verbleven in mei 2024
Reactie van Taylor op 20 mei 2024
So happy you enjoyed your stay with us! We hope to welcome you in the future!

10/10 – Uitstekend

Cara, Las Vegas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is beautiful and very welcoming. The renovations they did were really modern and beautiful. We were treated really well with our pups too and that was most appreciated.
2 nachten verbleven in mei 2024
Reactie van Taylor op 20 mei 2024
We are SO happy that you enjoy our new renovations just as much as we do. Thank you for the feedback, we have shared it with our entire team!

10/10 – Uitstekend

Jaqueline

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fue mi primera vez en hospedarme en Westin y la verdad desde el momento de llegada y salida de lo mejor la amabilidad del personal todo muy bien sin lugar a duda ya tengo un lugar favorito donde hospedarme
1 nacht verbleven in mei 2024
Reactie van Taylor op 20 mei 2024
Thank you for staying with us and we're so happy you enjoyed your stay!

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a pleasure staying here.
1 nacht verbleven in april 2024
Reactie van Taylor op 20 mei 2024
Thank you for providing feedback on your most recent stay at The Westin Los Angeles Airport. We're happy to heart that you have enjoyed your stay so much! We hope to welcome you again in the future.

10/10 – Uitstekend

Liliana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
2 nachten verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Dear Liliana, Thank you for your high rating of The Westin Los Angeles Airport and for choosing us. We appreciate you sharing how much you enjoyed your stay and our dynamic location. We love that our guests are convenient to so many LA attractions, including SoFi Stadium, the Santa Monica Pier, Venice Beach, and the Forum. Thank you once more for the generous remarks, and we hope we will be the first hotel you think of whenever you visit the area.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Michael, huntsville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Room was sooooo comfortable. The views of the airport and planes was amazing
3 nachten verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Michael, It was our pleasure to welcome you to The Westin Los Angeles Airport. We are thrilled that your experience was perfect from beginning to end. As you discovered, our luxury guestrooms with beautiful views and our Heavenly Bed are meant to relax and rejuvenate you, all while our associates seamlessly take care of all the details. On behalf of all of us, we thank you for taking the time to review our hotel, and we hope to see you again soon.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Jorge, Round Rock

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the cleanliness and smell of the hotel
3 nachten verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Dear Jorge, Thank you for the perfect rating of The Westin Los Angeles Airport and for being our guest. We are thrilled to know you had a great stay and that our immaculate property helped elevate and optimize your visit. We appreciate your review, and we look forward to exceeding your expectations again.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Sylvia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was friendly and helpful
1 nacht verbleven in mei 2024
Reactie van General Manager op 18 mei 2024
Dear Sylvia, Thank you for being our guest and for your gracious review. We are pleased that you enjoyed your stay at The Westin Los Angeles Airport and that our attentive associates helped to elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. It was our pleasure accommodating you, and we look forward to your return.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Tiffany

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Comfortable beds. Plush linens. Nice touch with the air purifier. Every member of staff gave extraordinary service. Would stay again for long term stays. Only downfall is no microwave in the room we were in, but there was one available on the first floor.
8 nachten verbleven in mei 2024

10/10 – Uitstekend

Rebecca, Carpinteria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great check in
1 nacht verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
Dear Rebecca, Thank you for the generous review of [hotel name]. We are thrilled to read about your enriching stay and how much you enjoyed our hospitality. We work hard to deliver a revitalizing experience for all of our guests, so we are glad your visit from the start to the end was nothing short of excellent. Thank you again, we look forward to welcoming you back on your next visit.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Judith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
Dear Judith, We are delighted you enjoyed your stay at The Westin Los Angeles Airport. We strive to provide each guest with an enriching visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you this way.Be Well, Mark GoldrupGeneral Manager

6/10 – Redelijk

Takeshi, Atami

Positief: Netheid
きちんとした食事がとれず、滞在すると食傷気味。スタッフは親切で好感がもてる。
2 nachten verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
Dear Takeshi, Thank you for relaying your evaluation. It is a pleasure to learn you loved the enriching food we serve and the service you received from our thoughtful associates. We are pleased you enjoyed your visit, and we hope you will come back to see us soon.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Gabriela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleaning staff was amazing. Came back to a clean room everyday. Door guy who was there our first two days opened the door for me when getting dropped off which was super nice hospitality
4 nachten verbleven in mei 2024
Reactie van Cesar op 15 mei 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Jian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just very convenient location
3 nachten verbleven in april 2024
Reactie van Cesar op 15 mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Oziel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Dear Oziel, We are delighted you enjoyed your stay at The Westin Los Angeles Airport. We strive to provide each guest with an enriching visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you back this way.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Kathy, Templeton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient for LAX
1 nacht verbleven in mei 2024
Reactie van Cesar op 15 mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Sophia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This Hotel was amazing. Staff is friendly and welcoming. Service was excellent. I did not want to come home.
4 nachten verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Sophia, Thank you for being our guest and for taking the time to share your experience at The Westin Los Angeles Airport. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our beautiful property and thoughtful hospitality exceeded your expectations. Our associates are dedicated to delivering an excellent experience to all our guests, and it will be an honor to pass along your compliments. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the Los Angeles area. Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice staff
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Robert, Thank you for your gracious review and for being our guest. We are pleased that you enjoyed your stay at The Westin Los Angeles Airport and that our attentive associates helped to elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. It was our pleasure hosting you, and we look forward to your return.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The beds were the most comfortable beds!
2 nachten verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Karen, Thank you for choosing The Westin Los Angeles Airport and for your gracious review. It is a pleasure to know how much you enjoyed our signature Westin Heavenly Bed. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. Thank you once more for being our guest, and we hope to see you again soon.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Reyna, Fresno

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Most comfortable beds ever! Clean and nice hotel
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Reyna, Thank you for staying with us and for sharing your experience with fellow travelers. We are glad you had a great time with us and that our intuitively designed and immaculate property enhanced your visit. We are also pleased you enjoyed our signature Westin Heavenly Bed, and that it left you refreshed and invigorated for your time in our dynamic city. It was a pleasure hosting you, and we hope to see you again soon at The Westin Los Angeles Airport.Be Well, Mark Goldrup,General Manager

8/10 – Goed

Cecilia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed and pillows are fantastic. Room very spacious and clean.
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Cecilia, Thank you for choosing us and for sharing your experience at The Westin Los Angeles Airport with fellow travelers. It is a pleasure to know how much you enjoyed our spacious, impeccable guestrooms and our signature Westin Heavenly Bed. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. Thank you once more for your business, and we hope to see you again soon.Be Well, Mark Goldrup,General Manager

8/10 – Goed

Jim

Reisde met familie
Our room didn’t get serviced the first day and we had to call for clean towels after a long day out, and we waited for another half hour before we stopped a staff to pick up clean towels ourselves.
3 nachten verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Jim, Thank you for your positive rating of The Westin Los Angeles Airport and for choosing us. While we hope you had an overall pleasant stay, we regret the requested items were not delivered promptly, and we hope you will accept our apologies. Your feedback is valuable, and we will address it appropriately as we continually strive to enhance our guest experience. Thank you again for your patience, and we hope to welcome you back for the exceptional visit you deserve.Be Well, Mark Goldrup,General Manager

8/10 – Goed

Jay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No room service
3 nachten verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Jay, Thank you for choosing The Westin Los Angeles Airport and for your review. While we are glad you had a pleasant stay, we regret not meeting some of your expectations. We appreciate your feedback and will share it with the appropriate individuals as we continually strive to enhance our guest services. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

DOO YOUNG, SEOUL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Guest, Thank you for choosing us and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin Los Angeles Airport, and we hope to see you again soon. Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Valet and front desk were extremely helpful
1 nacht verbleven in mei 2024
Reactie van General Manager op 12 mei 2024
Dear Mark, Thank you for choosing us and for your generous review. We are pleased that you enjoyed your stay at The Westin Los Angeles Airport and that our attentive front desk and valet associates helped to elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. It was our pleasure hosting you, and we look forward to your return.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Margaret

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
I was charged an early check in fee of $50 before check in/room availability but there were a ton of rooms ready. All of the people waiting in the lobby were checked in.
1 nacht verbleven in mei 2024
Reactie van General Manager op 12 mei 2024
Dear Margaret, Thank you for staying with us at The Westin Los Angeles Airport and for reviewing your experience. While we hope you had an overall pleasant time, we regret not meeting your expectations regarding our early check-in fee. We offer our apologies if there was any miscommunication on our part. We appreciate all of your feedback and hope to have you as our guest again.Be Well, Mark Goldrup,General Manager

6/10 – Redelijk

Ken

Positief: Netheid
Close to airport, decent restaurant, but room was a little dated,price was fair
3 nachten verbleven in mei 2024
Reactie van General Manager op 11 mei 2024
Dear Ken, Thank you for being our guest and for taking the time to evaluate your stay. We are glad you had an overall pleasant time with us and that you liked our in-house restaurant and proximity to the airport. It was also a pleasure reading you found us to be of good value. That said, we regret you were not entirely satisfied with the quality and condition of our accommodations. We are always looking for ways to improve, and we have taken note of your comments on our plans for developing the property. Thank you once more for your review, and we hope to have the opportunity to host you again.Be Well, Mark Goldrup,General Manager

6/10 – Redelijk

Amanda, spring

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Housekeeping was great. Restaurant on site wasn’t that good. They don’t have room service and out of about 6 elevators only 2 worked.
4 nachten verbleven in maart 2024
Reactie van General Manager op 11 mei 2024
Dear Amanda, Thank you for choosing us and for sharing your review. While we are glad you liked our housekeeping service; we offer our apologies for not meeting all of your expectations during your stay. It was disappointing to read about the inconvenience caused to you due to the elevators; we will address this appropriately, and we are very grateful for your patience. We are also sorry that you did not enjoy your dining experience with us; we will convey your comments to our team as we continually strive to enhance our guest services. Thank you again for all of your feedback, and we hope to welcome you back for the seamless visit you deserve.Be Well, Mark Goldrup,General Manager

8/10 – Goed

Takashi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good access to and from the airport.
1 nacht verbleven in mei 2024
Reactie van General Manager op 12 mei 2024
Dear Takashi, Thank you for choosing The Westin Los Angeles Airport during your visit to the area and for your positive rating. We appreciate you sharing how much you enjoyed your time with us and that our location in proximity to the airport worked well for your plans. Thank you once more for the thoughtful remarks, and we hope you will stay with us again soon.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Candida, NORCO

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenience to Lax airport and shuttle service
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Candida, Thank you for the high rating of The Westin Los Angeles Airport and for choosing us. We are thrilled to know you had a great stay and that our complimentary shuttle service and proximity to the airport perfectly suited to your needs. We appreciate your feedback, and we look forward to exceeding your expectations again.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Jennie L

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place. Clean. Good onsite restaurant. Helpful safe. Great location near airport.
1 nacht verbleven in april 2024
Reactie van General Manager op 10 mei 2024
Dear Jennie, Thank you for writing a review of your time at The Westin Los Angeles Airport. We are pleased we could be a part of your visit to LA. We appreciate you mentioning our convenient location to the airport combined with our spotless accommodations. We hope to welcome you back soon, and we wish you all the best with your travels.  Be Well,  Mark Goldrup,General Manager

10/10 – Uitstekend

Debra

Reisde met familie
Positief: Netheid
The bed was so comfortable and the shower was great!
1 nacht verbleven in mei 2024
Reactie van General Manager op 10 mei 2024
Dear Debra, It was our pleasure to welcome you to The Westin Los Angeles Airport. We are thrilled that your experience was perfect from beginning to end. As you discovered, our luxury guestrooms with our signature Westin Heavenly Bed and Heavenly Bath rainforest shower are meant to relax and rejuvenate you, and we are so pleased that this was your experience. Thank you for your wonderful feedback, and we hope to see you again soon.Be Well,  Mark Goldrup,General Manager

10/10 – Uitstekend

Yvette

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super clean and location was very convenient for us. Enjoyed our stay
1 nacht verbleven in mei 2024
Reactie van General Manager op 10 mei 2024
Dear Yvette, Thank you for taking the time to share about your wonderful stay at The Westin Los Angeles Airport. We appreciate your generous compliments about our immaculate property and the convenience of our location which was perfect for your needs. We are pleased we could be a part of enhancing your time here in LA and hope we will be your home whenever you are in the area.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Jay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved our stay, our child loved the pool
4 nachten verbleven in mei 2024
Reactie van General Manager op 9 mei 2024
Dear Jay, Thank you for staying with us at The Westin Los Angeles Airport and for your high rating. We enjoyed reading your review and learning about the highlights of your stay, and it was a pleasure to know our outdoor heated swimming pool enhanced your visit. Thank you for your feedback, and we hope to be your favored choice whenever you are in the area.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Paul, Hayward

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
NA
2 nachten verbleven in april 2024
Reactie van General Manager op 9 mei 2024
Dear Paul, Thank you for taking the time to share about your stay at The Westin Los Angeles Airport. We appreciate your generous rating, and we are pleased we could be a part of enhancing your time here in LA. We hope we will be your home whenever you are in the area.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The entire staff are wonderful, professional and helpful.
1 nacht verbleven in mei 2024
Reactie van General Manager op 9 mei 2024
Dear Laura, Thank you for being our guest and for your gracious review. We are pleased that you enjoyed your stay at The Westin Los Angeles Airport and that our attentive associates helped to elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. It was our pleasure accommodating you, and we look forward to your return.Be Well, Mark Goldrup,General Manager

6/10 – Redelijk

Bekim

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property and staff are excellent. Their parking fee is a straight crime and hustle. I live in Manhattan and we don’t have these types of ridiculous parking fees. The hotel should be ashamed to charge someone $60 for self park of $80 valet. If you have a car, add $80 to the rate that is your true nightly rate!
4 nachten verbleven in april 2024
Reactie van General Manager op 9 mei 2024
Dear Bekim, Thank you for being our guest and for taking the time to write your review. We regret your dissatisfaction with our parking fee; these fees are listed on our website, and we will share your comments appropriately. That said, we are glad you liked our thoughtfully crafted property and attentive associates. Thank you again for your feedback, and we hope to have another chance to accommodate you in the future. Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Jay

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay here
5 nachten verbleven in mei 2024
Reactie van General Manager op 8 mei 2024
Dear Jay, Thank you for taking the time to share about your stay at The Westin Los Angeles Airport. We appreciate your gracious rating, and we are pleased we could be a part of enhancing your time here in LA. We hope we will be your home whenever you are in the area.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Mj

Positief: Staat van de accommodatie en faciliteiten
I only stayed overnight but the staff is very nice and the place is beautiful. The room Is clean as well. The bed is comfortable and the lightning is just right. The parking is close so we didnt need to do valley parking. All in all it was an amazing experience and i would come back and stay longer when I come back to LA again.
1 nacht verbleven in april 2024
Reactie van General Manager op 6 mei 2024
Dear Guest, Thank you for staying with us and for sharing your experience with fellow travelers. We are pleased you loved our impeccable, thoughtfully crafted accommodations and our signature Westin Heavenly Bed. It was also a pleasure reading our intuitive associates helped elevate and optimize your visit. Thank you again for choosing The Westin Los Angeles Airport, and we love knowing you plan to return; we look forward to it.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Debra

Zakenreiziger
Loved my bed and loved my shower
1 nacht verbleven in mei 2024
Reactie van General Manager op 6 mei 2024
Dear Debra, Thank you for sharing your experience at The Westin Los Angeles Airport with fellow travelers. It is a pleasure to know how much you enjoyed our signature Westin Heavenly Bed and Heavenly Bath rainforest shower. We appreciate your perfect rating, and we look forward to hosting you again very soon.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

HAEJUN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really nice and comfortable and friendly. I recommend!
2 nachten verbleven in mei 2024
Reactie van General Manager op 4 mei 2024
Dear Haejun, Thank you for taking the time to share about your stay at The Westin Los Angeles Airport. We appreciate your generous compliments about our signature Westin Heavenly Bed and intuitive associates, and we are pleased we could be a part of enhancing your time here in LA. Thank you again for your recommendation, and we hope we will be your home whenever you are in the area.Be Well, Mark Goldrup,General Manager

10/10 – Uitstekend

Bona

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van General Manager op 5 mei 2024
Dear Bona, Thank you for being our guest and for sharing your generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin Los Angeles Airport, and we hope to see you again soon. Be Well, Mark Goldrup,General Manager

6/10 – Redelijk

Conrad

Positief: Netheid, staat van de accommodatie en faciliteiten
The parking fee was a total scam. Upon arrival I found out that parking was an additional $55, which really turned out to be $60. Using internet in the room resulted in an additional $15 charged to room. Beers were $10 at the hotel bar. There was only one receptionist working at check-in. There was only one person working the front desk when i checked out. I had higher expectations and will stay elsewhere in the future.
2 nachten verbleven in april 2024
Reactie van Cesar op 3 mei 2024
Thank you for your feedback. We will be addressing your concerns.

6/10 – Redelijk

sanjay, pembroke pines

Reisde met familie
Negatief: Voorzieningen
Minimal amenities. Location is dubious. Price does not reflect that
2 nachten verbleven in april 2024
Reactie van Cesar op 3 mei 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 – Uitstekend

José Juan Chan

1 nacht verbleven in mei 2024

10/10 – Uitstekend

Antonino

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked how they treated me upon my arrival.
1 nacht verbleven in mei 2024
Reactie van General Manager op 2 mei 2024
Dear Antonino, Thank you for the generous review of The Westin Los Angeles Airport. We are thrilled to read about your enriching stay and how much you enjoyed our exceptional hospitality. We work hard to deliver a revitalizing experience for all of our guests, so we celebrate reviews such as yours. Thank you again, and we look forward to welcoming you back very soon.Be Well, Mark Goldrup,General Manager

8/10 – Goed

Bryan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and very clean room. I would recommend
1 nacht verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Bryan, Thank you for being our guest at The Westin Los Angeles Airport and for your review. We are glad you had a pleasant time with us and that you especially loved our immaculate guestrooms. We appreciate your recommendation, and we look forward to welcoming you back for another rejuvenating stay.Be Well, Mark Goldrup,General Manager