Appartement, meerdere bedden, niet-roken, uitzicht op rivier | Woonruimte | Een lcd-televisie

Beoordelingen van Silverstream Retreat

3 out of 5
Silverstream Retreat
3 Reynolds Bach Road, Lower Hutt

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 109 van 188 beoordelingen" "
Gastenscore: 8 - Goed. 61 van 188 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 188 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 188 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 188 beoordelingen" "

9,4/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

andre

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Sheree op 27 feb 2024
Hi Andre,thanks for your review, glad you had a good stay

8/10 – Goed

Theresa Sian Kee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Relaxing and chiil, out of town
6 nachten verbleven in april 2024

10/10 – Uitstekend

Graeme

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
recommend this place highly - especially for the traveling business person. Easy to get to, easy parking, safe, well appointed rooms. quiet. spic and span. scenic. great
1 nacht verbleven in april 2024
Reactie van Sheree op 12 apr 2024
Hi Graeme,Thanks so much for the awesome, review! you've made our day! Thanks for choosing to stay with us too!

10/10 – Uitstekend

Karen

Zakenreiziger
What a lovely place to stay. Well away from the rat race of the city and yet not too far to travel. The place is huge, yet with clear instructions from the staff very easy to navigate. A short drive to get food and snacks. Room was perfect for my overnight stay. Comfy bed, quiet and blackout drapes.
1 nacht verbleven in april 2024
Reactie van Sheree op 10 apr 2024
Wow Karen, I love this review! so glad you enjoyed your stay, thanks for booking with us! :)

10/10 – Uitstekend

Kate

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Sheree op 18 mrt 2024
Thanks for booking with us Kate!

10/10 – Uitstekend

Holly, Alicetown

1 nacht verbleven in maart 2024
Reactie van Sheree op 10 apr 2024
Thanks for staying with us Holly

10/10 – Uitstekend

Jenelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay and it feels like a retreat!!
1 nacht verbleven in maart 2024
Reactie van Sheree op 7 mrt 2024
Thanks for booking with us Jenelle! I'm so glad your time here went well.

8/10 – Goed

kathy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Sheree op 7 mrt 2024
Thanks for staying with us Kathy

10/10 – Uitstekend

Kit

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Unique location with beautiful grounds
1 nacht verbleven in maart 2024
Reactie van Sheree op 6 mrt 2024
Hi Kit,Thanks for staying with us! Glad you enjoyed our complex

10/10 – Uitstekend

THIERRY

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Sheree op 5 mrt 2024
Thanks for staying with us!

6/10 – Redelijk

Nancy

1 nacht verbleven in februari 2024
Reactie van Sheree op 10 apr 2024
Thanks for booking with us Nancy, I'm sorry if we didn't meet your expatiations, I'm not sure why, I can't see any comments.

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the out look and the fact it had history
2 nachten verbleven in februari 2024
Reactie van Sheree op 27 feb 2024
Thanks for your review James! The history is definitely a point of interest! Hope to see you another time.

8/10 – Goed

Ken

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious studio room - Room 5. Beautiful grounds! No aircon in room, but managed to get a good airflow by leaving the window & backdoor open all night. Shower drizzled and there was no platform to place the soap. One small towel each.
1 nacht verbleven in februari 2024
Reactie van Sheree op 27 feb 2024
Hi Ken,You'll be glad to know that if you come and stay again we will have air-conditioning! We have just finalised plans for this and installation begins in 2 weeks time! Thanks for your feed back we will definitely look into these things!

8/10 – Goed

Damian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very noisy neighbours didn’t help for a peaceful stay .
3 nachten verbleven in februari 2024
Reactie van Sheree op 27 feb 2024
Hi Damian, very unfortunate that you had noisy neighbours for your stay with us, we're usually known for our peaceful surrounds, sorry about this. Are you local? is there anything we can do for you? please feel free to reach out via our website or phone.

10/10 – Uitstekend

Bridget

5 nachten verbleven in februari 2024
Reactie van Sheree op 10 apr 2024
Thanks for your booking & the review!

10/10 – Uitstekend

Jan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Stonewall Studio is a clean and tidy well presented room, with everything I needed for a comfortable two night stay. The staff are very friendly and accommodating.
1 nacht verbleven in februari 2024
Reactie van Sheree op 27 feb 2024
Hi Jan,I'm so glad you enjoyed your stay, we endeavour to have our guests all as happy as you!

10/10 – Uitstekend

Robert

1 nacht verbleven in februari 2024
Reactie van Sheree op 27 feb 2024
Hi Robert,looks like you enjoyed your stay - that's great! :)

8/10 – Goed

Andrew

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice place
Nice place, bit expensive for limited facilities we felt. Room pretty hot even with fan on.
1 nacht verbleven in januari 2024
Reactie van Sheree op 27 feb 2024
Hi Andrew,Glad you liked us, we try to be as competitive as we can with our rates, and try our best to match the room rate with quality.

10/10 – Uitstekend

Yolandi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was in a mint condition with everything needed set up already.
3 nachten verbleven in januari 2024
Reactie van Sheree op 27 feb 2024
So glad you enjoyed the place! Thank you

10/10 – Uitstekend

Sione

Reisde met partner
Positief: Voorzieningen
5 nachten verbleven in december 2023
Reactie van Sheree op 27 feb 2024
Thanks for the review Sione. Looks like you enjoyed your stay

10/10 – Uitstekend

Erica

Reisde met familie
Location was great, nice and wuiey
4 nachten verbleven in december 2023
Reactie van Sheree op 27 feb 2024
Thanks Erica,You've made our day!

8/10 – Goed

PHILLIP

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the fact that I was able to book at short notice. There was no phone in the room and I could not dial out from the phone on the hall, so I had to use the phone in reception.
3 nachten verbleven in december 2023
Reactie van Sheree op 27 feb 2024
Hi Phillip,Happy that we could at least accommodate you with the phone in reception. We did away with the individual room phones due to lack of use.Great that you got to catch up with family when you were here.

8/10 – Goed

Logan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was mostly clean and well-furnished, although the window sill in the bathroom needed cleaning. My room didn't have a separate sink to wash dishes in which was not convenient, though I was staying when the housekeeping were off work so maybe they replace your dishes when they're at work. Having a portable fan in the room during summer is greatly appreciated. Overall the hotel offered safe, affordable accommodation with good views and if I'm in the area again I'll be happy to stay again
2 nachten verbleven in december 2023

10/10 – Uitstekend

Franz

1 nacht verbleven in juni 2023
Reactie van Sheree op 27 feb 2024
Looks like you enjoyed your stay, thanks Franz

8/10 – Goed

Mark

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

8/10 – Goed

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One thing I didn’t like. Lights not bright enough to read by. And so many pillows and cushions. If you don’t use them nowhere to put them. Otherwise excellent
2 nachten verbleven in december 2023

10/10 – Uitstekend

Gregory

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome property, away from busy city but close enough to highways, great retreat
1 nacht verbleven in november 2023

10/10 – Uitstekend

evelyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this place.
3 nachten verbleven in november 2023
Reactie van Sheree op 20 nov 2023
Hi Eveyln, Thanks! wed love to have you back again :) glad you enjoyed your stay

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Sheree op 13 nov 2023
Glad you enjoyed your stay!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Sheree op 20 nov 2023
Glad you enjoyed your stay

10/10 – Uitstekend

Rona

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gateway to the Capital!
Thoroughly enjoyed it. Was weird really. Close to the motorway and river but felt like country - go figure :-) The history of the building is interesting and the staff are fabulous. Really friendly and totally welcoming. The units/apartments are delightful - an old feel in a modern atmosphere. Will definitely be back. Don't skip this one.
1 nacht verbleven in november 2023
Reactie van Sheree op 8 nov 2023
Oh Rona!Thank you for your lovely review. :)We’re so glad you enjoyed your stay! We’d love to have you back next time!

8/10 – Goed

Brendan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cool environment..park like. Quiet, clean and comfortable. Easy access and parking.
1 nacht verbleven in oktober 2023
Reactie van Sheree op 8 nov 2023
Glad you enjoyed our peaceful surroundings. Thanks for the review

4/10 – Matig

Sharen

Positief: Netheid
Negatief: Personeel en service, comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Sheree op 20 nov 2023
Sorry you were disappointed with your stay, is there anything we can do to make your next stay better?

8/10 – Goed

Neil

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
no place tto eat on a monday
1 nacht verbleven in september 2023
Reactie van Sheree op 13 nov 2023
That's a shame, Sorry you couldn't find anywhere to eat.That's the Hutt Valley for you, most restaurants are closed Monday's.

10/10 – Uitstekend

Heidi

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A large group of us stayed for a judo tournament, excellent rooms, plenty of parking and room for teenage boys to enjoy time outside together.
1 nacht verbleven in oktober 2023
Reactie van Sheree op 13 nov 2023
Hi Heidi,That sounds great! so glad you enjoyed your stay

10/10 – Uitstekend

qiao

Positief: Netheid, personeel en service
nice place to retreat. we have been here many times in the past two decades.
1 nacht verbleven in september 2023
Reactie van Sheree op 5 okt 2023
Hi There,Glad we can offer you a relaxing place to stay, we look forward to having you back when you're here next.

6/10 – Redelijk

Yolandi

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Throughout the night, a horrible noise woke us up a few times. Upon check out, we reported this to the very friendly front office assistant, and a man we assume is a manager overheard and came closer. We recorded the sound on a video and played it for him. After some thinking, he said it was the bathroom towel rail, which was probably on a high setting, and the heating water was the cause of the noise. I then stated that we turned off the power switches. He then referred back to the heat setting, which is apparently separate from the power switches. I told him that as people new to New Zealand, we were unaware that the rail had separate settings. Our heat rail is switched and off at home by a power switch next to the light switch. He then said that if we had called throughout the night, he would have come and changed the heat rail's setting, and the noise would've been gone. In all honestly, we did not think of that. We are not argumentative people. A simple "sorry about that" would suffice. But that is not what he did. He turned it around as if we were at fault. First, for not knowing to turn down a heat setting we did not know existed, and then for not calling them in the middle of the night. This should never have happened. The rail is not supposed to make such a horrid sound. All in all, I feel that this is one of those places where when it is good, it is great, but if something undesirable happens, it is a "sucks to be you" situation for the client.
1 nacht verbleven in september 2023
Reactie van Sheree op 5 okt 2023
Hi Yolandi,I have responded to you on your google review, but will respond her also...May I start by apologising for your disrupted sleep that you had when you stayed with us. And I’m sorry we weren’t able to articulate that when you voiced your concerns in the morning.It doesn’t help you now but after you alerted us to the noise from the heated towel rail that are powered by water and a steam system we called a service technician & they came and ‘bled’ the system to rectify the problem.We have tried to ring you a couple of times without any luck as wanted to offer you something for the inconvenience. If you would like to ring me to discuss that would be great. Sorry again and we wish you safe travels.

10/10 – Uitstekend

Krolle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Didnt Research exact location so Not great for me as i dont drive. Otherwise a great place. Very impressed with room and grounds around my room.
2 nachten verbleven in september 2023
Reactie van Sheree op 5 okt 2023
Glad you liked your room and enjoyed our landscaped grounds. Thanks for staying

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Sheree op 20 sep 2023
We're glad you enjoyed your stay!

10/10 – Uitstekend

Benjamin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helpful friendly staff, cool property and comfortable rooms
2 nachten verbleven in september 2023
Reactie van Sheree op 20 sep 2023
Thanks for the review, were glad you enjoyed your stay!

8/10 – Goed

Daniel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was in a quiet, pretty area but not really walkable to anything. The staff were amazing.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gorgeous property. Rooms were quiet, clean, and comfortable
1 nacht verbleven in juli 2023
Reactie van Sheree op 1 aug 2023
We're so glad you enjoyed your stay with us!

10/10 – Uitstekend

Hannah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a great place to stay and our go-to when in the Wellington area. Easy to get on and off the motorway, and in a quiet and safe location not too far from Wellington ferries, or from train stations if heading to central wellington. I thoroughly recommend to anyone heading through.
1 nacht verbleven in juli 2023
Reactie van Sheree op 1 aug 2023
Thanks Hannah for you review, we welcome you back next time you're in Wellington!

6/10 – Redelijk

Gregory

Positief: Netheid, personeel en service
Historic Property.
This place in an old army hospital and NZ Police traininc centre. Not really a nice history for a place to stay at.
1 nacht verbleven in juli 2023
Reactie van Sheree op 20 sep 2023
Sorry you feel that way Gregory, most guests like the historical significance of our property, The original buildings were used to care for anyone that was injured in the Pacific during world war two, and then it was used as a training centre for nurses, we quite often have the nurses come and visit us with stories of their fond memories of working here. I see where you stayed was in Stonewall Lodge which was originally where the nurses stayed in dorm like settings, We have tried to renovate these rooms to a high standard and are making great progress so far on the rest of the property.

10/10 – Uitstekend

Hannah

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our go to place to stay when in the Wellington area. Clean, quiet and safe with friendly staff, and easy access off and on to the motorway!
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Kathy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super easy check in. Staff were wonderful, responsive, welcoming. The room was cosy, warm on our arrival, snd very clean. Beds very comfy. The wifi in our room was really spotty which was a challenge as I needed it for work during the days. It was much better in other parts of the property. Check that before choosing a room if good wifi is critical while you’re there.
3 nachten verbleven in juli 2023
Reactie van Sheree op 20 sep 2023
Thanks for your review Kathy, I hope if you come again you will find the WI-FI issue resolved as we are in the process of installing a new system throughout the property.I'm glad your room was comfortable.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy access to motorway, warm & clean rooms.
2 nachten verbleven in juni 2023
Reactie van Sheree op 20 sep 2023
Thanks Mark, glad you enjoyed your stay!

10/10 – Uitstekend

Teokotai

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was lovely. I didnt like that apartment 3 did not have a ramp for my walker to get up and down easier. I did not ike the old style heaters to be honest, it took a while for the room to heat up.
2 nachten verbleven in juni 2023

8/10 – Goed

Debbie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023

8/10 – Goed

Dave

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Road works
1 nacht verbleven in juni 2023