3 buitenzwembaden, parasols voor strand/zwembad
Beschikbaarheid controleren

Beoordelingen van Magdalena Grand Beach & Golf Resort

4 out of 5
Magdalena Grand Beach & Golf Resort
Tobago Plantations Estate, Lowlands, Tobago

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 159 van 617 beoordelingen" "
Gastenscore: 8 - Goed. 212 van 617 beoordelingen" "
Gastenscore: 6 - Redelijk. 137 van 617 beoordelingen" "
Gastenscore: 4 - Matig. 65 van 617 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 44 van 617 beoordelingen" "

7,8/10

Netheid

7,6/10

Personeel en service

7,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Clifton

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location and safety
2 nachten verbleven in april 2024
Reactie van Alison - Reservations Department op 11 mei 2024
Thank you for your feedback.

8/10 – Goed

Victoria

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a very worth whike trip and the stay at the hotel was worth it ,
3 nachten verbleven in april 2024

10/10 – Uitstekend

Alana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience. Friendly helpful staff. Great food and drinks. Beautiful ocean view from room.
2 nachten verbleven in maart 2024
Reactie van Reservations op 18 mrt 2024
Thank you for your feedback, greatly appreciated.

2/10 – Ontzettend slecht

Makeda

Negatief: Netheid, personeel en service en voorzieningen
The housekeepers barely cleaned. I checked into my room, I took off my shoes and walked around for a second in my socks and my socks were black and full of hair. I threw out my socks and checked into another room, which wasn’t cleaned my entire stay. I called to the front desk asking them to clean and they didn’t
2 nachten verbleven in februari 2024
Reactie van Reservations op 21 feb 2024
Thank you for your feedback we will forward information to Management.

6/10 – Redelijk

Darin

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Oil spills was a major concern
4 nachten verbleven in februari 2024
Reactie van Reservations - Alison op 21 feb 2024
Sorry for the inconvenience, our agencies are working feverishly.

8/10 – Goed

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay at this hotel was very good and comfortable. The surroundings were beautiful and very clean. The rooms were well kept. However, I think a comforter should be placed on the beds as the sheets they currently have are too thin. Food was great. Overall an excellent stay!
2 nachten verbleven in februari 2024
Reactie van Alison - Reservations Department op 14 feb 2024
Thank you for your feedback, greatly appreciated.

10/10 – Uitstekend

Dermont

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My wife and I totally enjoyed our short stay at Magdalena Feb. 2024. The service was first class and the staff was very attentive. We particularly liked the transport around the facility with little golf carts. Special shout out to Kyron who drove us back and fort around the property and went the extra mile to ensure that we were comfortable; also special shout out to Diamond-Katie for her outstanding service at the pub. D&H
1 nacht verbleven in februari 2024
Reactie van Alison - Reservations Department op 14 feb 2024
Thank you for your feedback, greatly appreciated.

6/10 – Redelijk

Brian

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Needs major renovations.
1 nacht verbleven in januari 2024
Reactie van Alison - Reservations Department op 14 feb 2024
Thank you for your feedback.

8/10 – Goed

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was more the expected, the view was stunning.
2 nachten verbleven in januari 2024
Reactie van Alison - Reservations Department op 31 jan 2024
Thank you for your feedback, greatly appreciated. Hopefully to welcome you in the future

8/10 – Goed

Fayola

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Alison - Reservations Department op 31 jan 2024
Thank you for your feedback, greatly appreciated.

8/10 – Goed

Dean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Alison - Reservations Department op 31 jan 2024
Thank you for your feedback.

6/10 – Redelijk

Omowale

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Alison - Reservations Department op 31 jan 2024
Thank you for your feedback. Greatly appreciated.

6/10 – Redelijk

Angene

Reisde met partner
The towels in the room were very old so was the bed sheets and blankets .
3 nachten verbleven in december 2023
Reactie van Alison - Reservations Department op 31 jan 2024
Good day we acknowledge receiving your feedback which will be extended to management. Apologies for the inconvenience during your stay.

4/10 – Matig

Narine

1 nacht verbleven in januari 2024
Reactie van Alison - Reservations Department op 31 jan 2024
Thank you for feedback.

8/10 – Goed

Celeste

1 nacht verbleven in december 2023
Reactie van Alison - Reservations Department op 31 jan 2024
Thank you for your feedback, greatly appreciated.

10/10 – Uitstekend

Riad

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Alison - Reservations Department op 7 jan 2024
Thank you for your feedback greatly appreciated.

10/10 – Uitstekend

adrian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rest and relaxation
The hotel is very spacious. The main pool is gorgeous. I booked the 2 bedroom suite with jacuzzi for my 29th wedding anniversary. My cousin also accompanied my wife and I who utilized the second bedroom. The jacuzzi was inoperable which was very disappointing ! The living room floor kept encountering condensation on the floor. Our room 242 had an unbelievable view of the ocean! The buffet breakfast was ok. The let down for us was few choices of Trinidadian food. Saltfish, baigan choka and roti. The drinks were very good at all of the bars. Looking foward to another stay very soon!
2 nachten verbleven in december 2023
Reactie van Alison - Reservations Department op 7 jan 2024
Thank you for your feedback, greatly appreciated. Looking forward to welcoming you once again.

8/10 – Goed

Fola

1 nacht verbleven in november 2023
Reactie van Reservations op 22 nov 2023
Thank you for your feedback.

10/10 – Uitstekend

VICTOR

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
A beautiful property, friendly staff,breakfast staff was great,supervisor of breakfast area was superb.Like many places their effort to keep plastic bottles from the grounds,especially the mangrove bordering the golf course is an ongoing challenge,though not bad in effort.A very nice place to visit.
3 nachten verbleven in oktober 2023
Reactie van Reservations op 24 okt 2023
Thank you for your feedback, greatly appreciated.

4/10 – Matig

Camille

4 nachten verbleven in oktober 2023
Reactie van Reservations op 24 okt 2023
Thank you for your feedback

6/10 – Redelijk

Camille

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid
Stay Away From This Resort!!!
The minute I got into my room it smells really musky a kind of damped , don’t let me talked about the bathroom towels . First of all my bathroom mats at my home is stark white , so having to used these towels for my body was very disappointing an disgusting, those towels needs to be THROWN OUT like yesterday, The restaurant staffs were so sweet and amazingly pleasant to us . For the price I’ve paid to stay at the Magdalena Resort an to find there isn’t a microwave is beyond useless in these times .
These were the bath towels
These are the bathroom mats
4 nachten verbleven in oktober 2023
Reactie van Alison - Reservations Department op 18 okt 2023
Thank you for your review, this was forwarded to our management team for immediate attention.

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Reservations op 13 okt 2023
Thank you for the feedback.

6/10 – Redelijk

Kneka, Georgetown

2 nachten verbleven in september 2023
Reactie van Reservations op 28 sep 2023
Thank you

10/10 – Uitstekend

Elisa Stacy

3 nachten verbleven in september 2023
Reactie van Reservations op 13 okt 2023
Thank you for the feedback.

8/10 – Goed

colin

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This isn’t my first stay at this hotel. I’m always pleased
3 nachten verbleven in augustus 2023
Reactie van Reservations op 8 sep 2023
Thank you for your feedback, greatly appreciated.

2/10 – Ontzettend slecht

Winston

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Reservations op 28 aug 2023
We sincerely apologize for any inconvenience.

6/10 – Redelijk

Janice

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The food was excellent for the most part although limited for vegetarian diet. The first 2 days air conditioner was not working. The management did state that they will work with Expedia and refund one night stay. The maid service was excellent although during the 5 day stay they never changed the sheets. WiFi was very spotty. The pool was beautiful and warm. Loved the pool area. The bar staff by the pool was excellent. The service in the restaurant was horrible. The staff are not being trained properly. It ruined the dining experience eventhou the food was so good. I had to wait 90 min for a drink order during lunch. After one hour I cancelled it. 20 min later when we were ready to go they brought the drink over. I told the server that I cancelled that drink 20 minutes ago so she said that she would take it off the bill and that I could keep it. Moments later a supervisor Pamela comes to the table and demands that we ordered it so we have to pay for it. I told her I had already cancelled it over 20 minutes ago. She grabbed the drink in front of me and off she went in a huff. Totally unprofessional! The rest of the supervisory staff was friendly and professional.
5 nachten verbleven in juli 2023
Reactie van Alison - Reservations Department op 26 jul 2023
Thank you for your feedback, greatly appreciated. The relevant departments were sent the review. The 1-night refund was done, details will be shared with Expedia.

6/10 – Redelijk

Khellyn

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
The Magdalena Grand is beautiful, staff are polite and the breakfast is delicious. The downside is the Air conditioning in the rooms did not work at all and the hotel restaurant service was not very good at all. They should service the a/c in the rooms and have better chefs and faster service.
4 nachten verbleven in juni 2023
Reactie van Reservations op 3 jul 2023
Thank you for your feedback, greatly appreciated.

4/10 – Matig

Ashley

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The resort is expensive and outdated. We booked an ocean view room and were placed in a room at the end of the world that was musty and moldy. When we initially asked to switch rooms, they declined and said they paint over the mold first! We were only moved when I insisted as the paint fumes made us dizzy. Staff was friendly enough, but the concierge was pretty useless when it came to recommending certain dining options or experiences outside of the resort. The golf course was decent, but nothing special. Won't be staying here again and would not recommend.
1 nacht verbleven in juni 2023
Reactie van Reservations op 26 jun 2023
Our apologies for the inconvenience during your stay. This review was sent to our management team for attention. Sorry for the inconvenience.

8/10 – Goed

Sarah

1 nacht verbleven in juni 2023
Reactie van Reservations op 30 jun 2023
Thank you for your feedback.

10/10 – Uitstekend

Hayden

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very accommodating and polite. Breakfast was superb there was always something different to eat each morning. The atmosphere is relaxing and quiet.
3 nachten verbleven in mei 2023
Reactie van Reservations op 2 jun 2023
Thank you for your feedback, greatly appreciated.

10/10 – Uitstekend

Vashti

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent. The staff was warm and friendly, the hotel was magnificent and it was everything we expected and more.
3 nachten verbleven in mei 2023
Reactie van Reservations Department op 31 mei 2023
Thank you for your feedback, greatly appreciated.

2/10 – Ontzettend slecht

Tamara

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
What a disgrace! On the third day of my stay I left the property, forgoing the money I had paid in advance, just because I could not bear to stay one more second. The room was run down and dirty, and smelt of mould.. the floors were constantly wet due to an ongoing issue where condensation occurs. Was I expected to allow my 1 year old baby to stay in these conditions? When I called the front desk the CSR had the audacity to imply that the condensation occurred because of something I did. PLEASE SAVE YOUR MONEY AND BOYCOTT THIS HOTEL. The rooms are a hazard to your health and it is nothing close to the luxury vacation you are paying for. Shame on you Magdalena Grand!
3 nachten verbleven in mei 2023
Reactie van Reservations op 29 mei 2023
Our apologies for the inconvenience, this information was passed to our management team for attention.

8/10 – Goed

Shanice

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van Reservations op 26 mei 2023
Thank you for your feedback.

2/10 – Ontzettend slecht

Cecil

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s like a deserted nursing home
3 nachten verbleven in mei 2023
Reactie van Reservations op 26 mei 2023
Thank you for your feedback.

2/10 – Ontzettend slecht

Racquel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023
Reactie van Reservations op 26 mei 2023
Thank you for your feedback.

6/10 – Redelijk

Hamshira K, Chelmsford

Positief: Personeel en service
2 nachten verbleven in april 2023
Reactie van Reservations op 26 mei 2023
Thank you for your feedback

8/10 – Goed

Evelette

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2023
Reactie van Reservations op 26 mei 2023
Thank you for your feedback

10/10 – Uitstekend

Marielle

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay at the Magdalena! The service was terrific with really attentive staff. We received welcome drinks, an impressive complimentary breakfast, golf cart ride to our rooms, Easter bags for the kids upon arrival, etc. The resort itself is a tiny bit outdated but nothing that takes away from its natural beauty or cleanliness. It is well maintained. The pool and background scenery of the blue ocean is amazing and photographs really well. Worth the price, and on par with other resorts we’ve stayed at around the world.
1 nacht verbleven in april 2023
Reactie van Alison op 17 apr 2023
Thank you for choosing us, we appreciated your wonderful comments.

10/10 – Uitstekend

mira

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We visit Magdalena every year. Ambiance ,staff service and food have got better and better over the years. We were very happy with our stay
3 nachten verbleven in april 2023
Reactie van Alison op 14 apr 2023
Thank you for your feedback greatly appreciated, we will look into this issue in our room.

4/10 – Matig

DEXTER

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
I expected a more peaceful rest ac & fan was very noisy, they drown out the sound of the rolling waves. They gave me a headache!
1 nacht verbleven in april 2023
Reactie van Alison op 14 apr 2023
Thank you for your continued support staying with us over the years.

10/10 – Uitstekend

Mark

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to relax. The breakfast was awesome.
3 nachten verbleven in maart 2023
Reactie van Alison op 13 apr 2023
Thank you for your feedback, greatly appreciated.

6/10 – Redelijk

Sheila

Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2023
Reactie van Reservations op 26 mei 2023
Thank you for your feedback.

8/10 – Goed

Deborah

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2023
Reactie van Reservations op 26 mei 2023
Thank you for your feedback.

10/10 – Uitstekend

John

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is a beach front property along with the fresh water swimming pool.
2 nachten verbleven in maart 2023
Reactie van Reservations op 20 mrt 2023
Thank you for your feedback, greatly appreciated.

8/10 – Goed

Geddis Joseph

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was ok
5 nachten verbleven in maart 2023
Reactie van Reservations op 20 mrt 2023
Thank you for your feedback, greatly appreciated.

4/10 – Matig

Betty

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property was not well maintained inside the rooms. They put us in a room that was far out from everyone else even though their weren't many people. Inside the rooms, the floors were dirty and the shower was too small. Also, the electricity went out for a few hours. I am not sure how a resort can loose power for so many people. The front desk staff seemed like they had a bad attitude when you ask them about it. When we called them if they had restored power, they said yes and hung up. One positive note, our tire got flat and the maintenance guys were helpful to help my husband change the flat.
2 nachten verbleven in maart 2023
Reactie van Reservations op 20 mrt 2023
Thank you for your feedback, this will be passed to management to improve our service.

8/10 – Goed

B

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Expansive, well laid out grounds. Excellent food and service. Friendly, pleasant, efficient staff. Some room amenities were missing: Room service menu; brochure with hotel layout, stationery, sewing kit. No advance notice that payment per meal is required. Daily, contingency fee taken in TT dollars instead of US, resulting in apparent non-payment of meal in excess of $300 tt.
4 nachten verbleven in maart 2023
Reactie van Reservations op 20 mrt 2023
Thank you for your feedback.

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is beautiful. However, it was so beautiful I took my eyes off the ground and stepped into a hole. The staff was alerted and made the proper provisions to ensure they took care of it.
4 nachten verbleven in maart 2023
Reactie van Reservations op 14 mrt 2023
Thank you for your feedback, greatly appreciated.

10/10 – Uitstekend

majorie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very friendly and helpful
2 nachten verbleven in februari 2023
Reactie van Alison op 12 mrt 2023
Thank you for your feedback.