Presidentiële suite, 1 kingsize bed, niet-roken | Pillowtop-bedden, een kluis op de kamer, een bureau
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Beoordelingen van Hawthorn Suites by Wyndham Lubbock

3 out of 5
Hawthorn Suites by Wyndham Lubbock
4435 Marsha Sharp Fwy, Lubbock, TX

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 472 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 225 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 127 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 85 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 95 van 1004 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

4/10 – Matig

Grant

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
AC close to inop. Room smelled of smoke.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Laura, Pecos

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
Front desk was rude upon check in. Expedia agent went extra mile and spoke to property and fixed our problem. Good handicapped room. Issue was with cleaning. Used soaps were set out who wants used soap?Both in bathroom and in kitchen area sink. Room otherwise comfortable and alright. Quiet stay and good location for our necessity.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Juan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking is a little weird but other than that it was a great stay.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Linda

Comfy
2 nachten verbleven in mei 2024

10/10 – Uitstekend

me

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff here are so personable and they made sure everything was up to par for us. Breakfast was EXCELLENT and the place was super clean. The pool was very nice. The bar staff were super good at their job. We will be back.
1 nacht verbleven in januari 2024
Reactie van General Manager op 1 mei 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

4/10 – Matig

Adryana

1 nacht verbleven in april 2024

6/10 – Redelijk

Matthew

Reisde met een groep
Negatief: Netheid
Good for 1 day nights extended nights would not recommend.
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Thank you for staying here with us. We apologize for not meeting your expectations. We are always working to try to improve and we hope you will give us another chance to do better for you in the future.

10/10 – Uitstekend

marcela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located to Texas Tech, and it has been about five years now that we’ve been staying here and we’ve not had any issues. Staff is always great clean.
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

4/10 – Matig

Zasulee

1 nacht verbleven in april 2024

8/10 – Goed

Erin

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was good! Breakfast was good! My only complaint is that the hot tub was not hot, more like lukewarm.
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

10/10 – Uitstekend

Krysta

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like they can get to u quick
1 nacht verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

10/10 – Uitstekend

Cindy

3 nachten verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

4/10 – Matig

Joan

Negatief: Staat van de accommodatie en faciliteiten
This was probably a really nice hotel 30 years ago. It is now outdated and not well maintained.
1 nacht verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Thank you for staying here with us. We apologize for not meeting your expectations. We are always working to try to improve and we hope you will give us another chance to do better for you in the future.

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently close to the hospital. Kind staff. Ciean rooms.
1 nacht verbleven in april 2024

10/10 – Uitstekend

heba

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel , great staff .
3 nachten verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly and clean
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 apr 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

10/10 – Uitstekend

Gregory

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an issue with our room and Brooke went above and beyond to make sure we were completely satisfied. Caring employees like her will have us going back again. And many thanks to Jessica for her help as well.
2 nachten verbleven in maart 2024
Reactie van General Manager op 18 apr 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

4/10 – Matig

Lupe

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our restroom smelled of sewer. And staff in the evening was not friendly, only the staff when we checked out was friendly.
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 apr 2024
Thank you for staying here with us. We apologize for not meeting your expectations. We are always working to try to improve and we hope you will give us another chance to do better for you in the future.

10/10 – Uitstekend

Shawanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Thank you for being our guest. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Elyssa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Thank you for being our guest. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Kendra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking is kind of limited but the hotel itself is really nice. I didn’t have any issues.
1 nacht verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Thank you for being our guest. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Cheryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van General Manager op 27 mrt 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

10/10 – Uitstekend

Marcella

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good Customer Service..
2 nachten verbleven in maart 2024
Reactie van General Manager op 16 mrt 2024
Thank you for your feedback. We are so pleased that we were able to exceed your expectations. We hope to see you again soon.

10/10 – Uitstekend

Kristen

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly. place was clean we enjoyed our 2 nights there when exploring Lubbock for places to move. the only thing was there was tooo many kids at the pool, so it wasn't all that pleasant that evening, I can understand during the day, but an evening it would be nice and quiet of there's a time for just adult only to relax and kick back. we would go back to that place or recommend anyone. :)
2 nachten verbleven in februari 2024
Reactie van . op 10 mrt 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

2/10 – Ontzettend slecht

Armando

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Found a pair of underwear in our room before we got there
1 nacht verbleven in februari 2024
Reactie van General Manager op 1 mrt 2024
Thank you for staying here with us. We apologize for not meeting your expectations. We are always working to try to improve and we hope you will give us another chance to do better for you in the future.

4/10 – Matig

juan

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was not ready check in. Waited over an hour for room to be ready. Room was dirty and a couple of roaches. Went to check out, no one was working the front desk. Waited for 30 min and finally just left the room key on the front desk. First and last time I will stay here. Bottom line, do better.
2 nachten verbleven in februari 2024
Reactie van General Manager op 1 mrt 2024
Thank you for staying here with us. We apologize for not meeting your expectations. We are always working to try to improve and we hope you will give us another chance to do better for you in the future.

10/10 – Uitstekend

Bernie

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
!
1 nacht verbleven in februari 2024
Reactie van General Manager op 1 mrt 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Keshauna

1 nacht verbleven in februari 2024
Reactie van General Manager op 27 mrt 2024
Thank you for being our guest. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Jyothi

1 nacht verbleven in februari 2024
Reactie van General Manager op 27 mrt 2024
Thank you for being our guest. We appreciate your feedback and hope to see you again soon.

6/10 – Redelijk

Amya

1 nacht verbleven in februari 2024
Reactie van General Manager op 27 mrt 2024
Thank you for staying here with us. We apologize for not meeting your expectations. We are always working to try to improve and we hope you will give us another chance to do better for you in the future.

10/10 – Uitstekend

Jose and Missy

2 nachten verbleven in februari 2024
Reactie van General Manager op 23 feb 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

6/10 – Redelijk

Jimmy

1 nacht verbleven in februari 2024
Reactie van General Manager op 23 feb 2024
Thank you for staying here with us. We apologize for not meeting your expectations. We are always working to try to improve and we hope you will give us a second chance to do better for you in the future.

10/10 – Uitstekend

Daniel

1 nacht verbleven in februari 2024
Reactie van General Manager op 27 mrt 2024
Thank you for being our guest. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Phyllis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van General Manager op 21 feb 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

10/10 – Uitstekend

Michael

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van General Manager op 21 feb 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

4/10 – Matig

Victoria

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in februari 2024
Reactie van General Manager op 21 feb 2024
Thank you for staying here with us. We apologize for not meeting your expectations. We are always working to try to improve and we hope you will give us a second chance to do better for you in the future

10/10 – Uitstekend

Kara

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the pool and hot tube area. Also the staff was amazing. Super friendly and knowledgeable
1 nacht verbleven in februari 2024
Reactie van General Manager op 21 feb 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

8/10 – Goed

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in februari 2024
Reactie van General Manager op 19 feb 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

10/10 – Uitstekend

Augina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van General Manager op 19 feb 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Quick overnight stay
Location was perfect distance from all 4 of our Dr. Appts. Front desk very nice & helpful especially on checkout day. Beds are comfy
1 nacht verbleven in februari 2024
Reactie van General Manager op 19 feb 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

6/10 – Redelijk

Franklyn

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Netheid
Dont be fooled by the pictures. Wasnt horrible but definitely not like the pictures. Needs more cleanliness.
1 nacht verbleven in februari 2024
Reactie van General Manager op 19 feb 2024
Thank you for your feedback. I'm sorry that we were not able to meet your expectations. We are always working to improve our guest experience and your feedback helps us to do that. Please know that your concerns are being addressed and we hope to better serve you in the future.

10/10 – Uitstekend

Janie.

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van General Manager op 19 feb 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
OVERBOOKED AND BRIGH BILLBOARD FACING WINDOW
BOOKED ON HOTELS.COM AND WEHEN WE ARRIVED THEY STATED THAT THE HOTEL WAS OVERBOOKED AND DIDNT HAVE OUR ROOM WITH TWO BEDS AVAIABLE. WE SETTLED FOR A ONE BED ROOM THAT HAD A WINDOW FACING A HUGE BRIGHT BILLBOARD AND THE SHDES DID NOT CLOSE. HOTEL WAS GRIMEY AND DIRTY. YUK, IT WAS CHEAP AND I GUESS YOU GET WHAT YOU PAY FOR
2 nachten verbleven in februari 2024
Reactie van General Manager op 8 feb 2024
Thank you for staying here with us. We apologize for not meeting your expectations. We are always working to try to improve and we hope you will give us a second chance to do better for you in the future.

2/10 – Ontzettend slecht

Colt

Hot tub was not working. Pools was freezing. And the mattress on each bed was so sunk in you would roll to the middle.
1 nacht verbleven in februari 2024
Reactie van General Manager op 8 feb 2024
Thank you for staying here with us. We apologize for not meeting your expectations. We are always working to try to improve and we hope you will give us a second chance to do better for you in the future.

10/10 – Uitstekend

Velda

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel. Large room. Friendly staff. Good price. Great location near medical.
1 nacht verbleven in januari 2024
Reactie van General Manager op 8 feb 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

10/10 – Uitstekend

Tad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van General Manager op 8 feb 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

10/10 – Uitstekend

Danny

Zakenreiziger
3 nachten verbleven in januari 2024
Reactie van General Manager op 8 feb 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.

2/10 – Ontzettend slecht

Daphne

1 nacht verbleven in januari 2024
Reactie van General Manager op 8 feb 2024
Thank you for staying here with us. We apologize for not meeting your expectations. We are always working to try to improve and we hope you will give us a second chance to do better for you in the future.

8/10 – Goed

Leon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We like the fact that we had a special medical rate for our stay and another upcoming medical appointment. The special rate eases some of the financial stress associated with this medical travel expense. It is greatly appreciated.
2 nachten verbleven in januari 2024
Reactie van General Manager op 23 jan 2024
Thank you for choosing Hawthorn Suites by Wyndham Lubbock. We are so pleased you enjoyed you stay. We hope to see you again soon.