Barbecue/picknickplaats
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Beoordelingen van La Quinta Inn & Suites by Wyndham Lubbock North

2.5 out of 5
La Quinta Inn & Suites by Wyndham Lubbock North
5006 Auburn St, Lubbock, TX

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 428 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 240 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 153 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 105 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 75 van 1001 beoordelingen" "

7,8/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Adryana

Reisde met partner, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I liked the location, but the rooms and property were not kept up but just surfaced cleaned. Staff gave away my 2nd room so instead of being next to each other we were 6 rooms down. Pool was out of order and thats the reason I picked that hotel. The coffee was good but breakfast was very lacking and not good.
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Gregory

Reisde met huisdieren
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not a good choice.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jamie

Zakenreiziger
Peaceful and quiet.
1 nacht verbleven in april 2024
Reactie van Monika op 24 apr 2024
Thank you very much for giving us five out of 5 we really appreciate you

6/10 – Redelijk

Eleanor

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Louis Kelley FOM op 20 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lubbock North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,LaQuinta North Management Team

10/10 – Uitstekend

Tomm

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place
1 nacht verbleven in april 2024
Reactie van Louis Kelley FOM op 12 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lubbock North. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Louis KelleyFront Office Manager

2/10 – Ontzettend slecht

michael

Reisde met huisdieren, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked this room for one amount online and ended up paying DOUBLE after all of the bs fees and charges . The last 5 times I visited Lubbock I stayed at this hotel, I’ve never been charged for these things, talk about “nickel & dime “. Also they don’t accept any military ID now that I look at the check out sheet , they charged me a high rate for military. I’m in Lubbock at least 3 times a month, I’ll never stay here again and I’m putting the word out that they up charge.
1 nacht verbleven in maart 2024
Reactie van Louis Kelley FOM op 12 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lubbock North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us.. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Louis KelleyFront Office Manager

6/10 – Redelijk

Melanie

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was not welcoming. I didn’t feel like I was a priority. When I checked out I waited at the counter for a couple of minutes said hello & the lady walked out wasn’t very kind. Didn’t communicate with me. The building seemed to be worn down with no up keeping.
1 nacht verbleven in maart 2024
Reactie van Louis Kelley FOM op 4 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lubbock North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,LaQuinta Management

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel.
1 nacht verbleven in maart 2024
Reactie van Louis Kelley FOM op 4 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lubbock North. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,LaQuinta Management

8/10 – Goed

Earl

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is in good shape as much of it that i saw.
2 nachten verbleven in maart 2024
Reactie van Louis Kelley FOM op 4 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lubbock North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found _____[description of compliment]______. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,LaQuinta Management

10/10 – Uitstekend

Joseph

2 nachten verbleven in maart 2024
Reactie van Louis Kelley FOM op 20 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lubbock North. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,LaQuinta North Management Team

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in maart 2024
Reactie van Louis Kelley FOM op 4 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lubbock North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found _____[description of compliment]______. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,LaQuinta Management

10/10 – Uitstekend

Edelia T

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast
1 nacht verbleven in maart 2024
Reactie van Louis Kelley FOM op 4 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lubbock North. It is always a pleasure to receive positive feedback.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,LaQuinta Management

6/10 – Redelijk

Gary

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Room doors closed really loudly. Kept waking me up. Also dogs barking in rooms made it hard to sleep
1 nacht verbleven in maart 2024
Reactie van Louis Kelley FOM op 4 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lubbock North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found _____[description of compliment]______. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,LaQuinta Management

4/10 – Matig

Robert

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Booked a room for the weekend because it was advertising and indoor pool and hot tub because my daughter loves to swim. The pool was under construction when we arrived. Talked to the front desk and said that since we booked through expedia then they were respomsible for the misinformation. Tried to call expedia about a refind and to change hotels but could not speak to anyone directly. Do not book at la quinta and do not use expedia to book.
2 nachten verbleven in maart 2024
Reactie van Louis Kelley FOM op 4 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lubbock North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,LaQuinta Management

6/10 – Redelijk

Diana

Negatief: Voorzieningen
There appears to be a lot of construction around
4 nachten verbleven in februari 2024
Reactie van Louis Kelley FOM op 4 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lubbock North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,LaQuinta Management

10/10 – Uitstekend

Ilangovan

1 nacht verbleven in februari 2024
Reactie van Louis Kelley FOM op 4 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lubbock North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found _____[description of compliment]______. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,LaQuinta Management

2/10 – Ontzettend slecht

Julie K, Lockney

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dirty sheet and mattress pad
2 nachten verbleven in februari 2024

6/10 – Redelijk

Matthew

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room descriptions are inaccurate. After booking a non refundable room that says will "sleep 5 people" and getting there to only see two double beds, was a disappointment. Not only were the rooms dirty, stains on the couches and comforters and walls and just dirty everywhere. I then tried to call the downstairs main desk, so I picked up the phone in the room, and it was completely unhooked. And no cord to even plug it in. The tv also did not work. We went down to talk to them, and had to pay to upgrade, which again, disappointment. After getting to the next room, it was a little better, but still just gross. Everything was dirty. The tub would fill up with water when just taking a shower, stains and fingerprints just everywhere in the room. The walls are filthy. Couch stains my son didn't even want to sit on the couch. There looked to be blood stains or something on the sheets of the bed as well. Never again will we stay at any La Quinta.
2 nachten verbleven in februari 2024

6/10 – Redelijk

Rebecca

Zakenreiziger, Reisde met huisdieren, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen
Maintenance needs to be done Seriously $ 9 for 2 bottles of water ! Wasn’t too happy this time
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Saeed

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet place and nice staff.
1 nacht verbleven in februari 2024

4/10 – Matig

Gerald

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Problems with hotel in LBB no soap No coffee supplies No Do Not Disturb sign TV sound quality is bad Pool appears to have been out of commission for some time
2 nachten verbleven in februari 2024

6/10 – Redelijk

David

Zakenreiziger
Overall average hotel.
2 nachten verbleven in februari 2024

8/10 – Goed

Nereida

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Mary

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We like staying here when we go to Dr. appointments
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Tina

1 nacht verbleven in januari 2024

6/10 – Redelijk

Rocio

Reisde met familie en kleine kinderen
Negatief: Personeel en service
Room was missing most of the toiletries. Sofabed did not have sheets and mattress was ripped. Next day did not get housekeeping done. Left note for towels and did not get none.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Norma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in was smooth and very welcoming. Staff is awesome. Most definitely coming back.
5 nachten verbleven in januari 2024

10/10 – Uitstekend

Jose

1 nacht verbleven in januari 2024

8/10 – Goed

Sarah

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Family had a wonderful time. It was quiet.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Odie

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Evelyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Proximity to shopping and restaurants/eateries. I didn’t like that they omit had on luggage cart. Definitely needs 1 more
1 nacht verbleven in januari 2024

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Frank

1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Mason

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Didn't have pillows. Front desk tried giving me a folded fitted sheet to use as a pillow. Day 2 of our stay, the water was shut off for 5 hrs.

8/10 – Goed

Gustavo

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Buen hotel.
Buen hotel, limpio, comodo, el desayuno podría mejorar.
1 nacht verbleven in januari 2024

8/10 – Goed

Diana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The level of online booking was good. The front desk did advise of a pending booking charge and the amout for that was refundable. I would like to add in regard to negative reviews. Not once did I see any roaches and going forward I wouldn't mind visiting again.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Sherry

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Abigail

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

8/10 – Goed

Gregory

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

4/10 – Matig

Dave

Negatief: Personeel en service
Wifi wouldn't connect...TV service was spotty at best. Had no soap or shampoo in bathroom. Not worth the money!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Ange

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved how quiet it was. The staff were warm and helpful. The breakfast was great
2 nachten verbleven in december 2023

10/10 – Uitstekend

Mukesh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean room, breakfast area and overall property. The area, parking lot felt very safe.
1 nacht verbleven in december 2023

6/10 – Redelijk

Rose

Reisde met familie
Negatief: Comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Gerald

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was fine
3 nachten verbleven in november 2023

8/10 – Goed

Glenda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I did like the staff friendly and helpful and breakfast was great. However, the phone didn't work in our room, it would have been nice to have a list of local restaurants and places that would deliver. We also didn't have a television station listings. Overall, we did enjoy our stay.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Elizabeth

1 nacht verbleven in november 2023

8/10 – Goed

Gay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed two nights and tv is pretty old, then came back and next room tv was still pretty bad. Other family had a bigger tv but old too. Guess it is a work in progress upgrading. Not too bad. Staff was nice.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Veronica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Came to Lubbock to visit my Red Raider son. I would stay here again--super comfortable and well kept.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Víctor

1 nacht verbleven in november 2023