Geachte klant, Wij danken u voor uw commentaar. Tot binnenkort ! Met vriendelijke groeten,

We thank you for your recent stay and for your feedback which helps us to improve the quality of our product and services. We look forward to your return. Best regards

Cher François, Nous vous remercions pour cette très belle note et sommes heureux que votre séjour ait été à la hauteur de vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Sincèrement,ClaireResponsable qualité

Dear Yukinori,Thank you for your excellent review of your experience at the sofitel lyon bellecour. We hope to have the pleasure of welcoming you again on your next visit to Lyon. Yours sincerely,ClaireQuality Manager

Cher Daniel,Nous vous remercions chaleureusement pour ces magnifiques étoiles décernées et nous espérons avoir la chance de vous accueillir à nouveau prochainement dans notre Maison Lyonnaise.Sincèrement,ClaireResponsable qualité

Dear Hanna, Thank you for taking the time to share your comments about your stay at the Sofitel Lyon Bellecour. Your kind words about our exceptional service and comfortable bedding are highly appreciated. We regret to learn, however, that you were not entirely satisfied with the decor of our hotel. We hope we will have the pleasure of welcoming you again in the near future.Yours sincerely,ClaireQuality Manager

Chère Cliente, Nous vous remercions d'avoir pris le temps de nous faire part de votre commentaire suite à votre séjour au Sofitel Lyon Bellecour. Nous sommes ravis de savoir que vous avez apprécié notre emplacement idéal, le confort de votre chambre ainsi que notre personnel attentionné.Nous espérons vous accueillir de nouveau lors d'une prochaine escapade lyonnaise.Sincèrement,ClaireResponsable qualité

Dear Guest, Thank you for taking the time to provide us with your comments following your stay at the Sofitel Lyon Bellecour. We are very sorry to hear that your experience did not live up to your expectations.We sincerely apologize for the shortcomings of our room service. This does not reflect the values and quality standards of our hotel, and we will pass on your comments to our general housekeeper for rectification.We sincerely hope you will give us a second chance on your next visit. Yours sincerely, ClaireQuality Manager

Dear Guest, Thank you for taking the time to share your experience with us. We are delighted that you enjoyed your visit and we hope to have the pleasure of welcoming you again during your next stay in Lyon.Sincerely,ClaireQuality Manager

Dear Guest,We would like to thank you for your excellent rating and are delighted that you enjoyed your stay with us. We look forward to welcoming you again on your next trip to Lyon. Yours sincerelyClaireQuality Manager

Dear Guest,We would like to thank you for your positive review and are delighted to hear that you enjoyed your stay at the Sofitel Lyon Bellecour. Yours sincerelyClaireQuality Manager

Dear Guest, Thank you for sharing your comments with us.It is with regret that we note your disappointment following your stay at the sofitel lyon bellecour and we are sincerely sorry that our hotel did not meet your expectations.We hope to have the opportunity to welcome you again in the future and improve your experience. Sincerely,ClaireQuality Manager

Dear Graciela, Thank you for taking the time to give us this excellent note following your visit to the Sofitel Lyon Bellecour. We are very pleased to hear that you enjoyed your stay with us and would be delighted to welcome you back in the near future. Sincerely, ClaireQuality Manager

Dear Guest, We regret that your experience at the Sofitel Lyon Bellecour did not live up to your expectations.We hope to have the pleasure of welcoming you during a future stay and of demonstrating our commitment to your complete satisfaction.Sincerely,ClaireQuality Manager

Dear Guest, Thank you for your excellent note following your stay at the Sofitel Lyon Bellecour. We look forward to welcoming you back on your next visit to Lyon.Sincerely, ClaireQuality Manager

Dear Evelyn, Thank you for taking the time to leave a comment following your stay at the Sofitel Lyon Bellecour. We regret to read that our facilities did not live up to your expectations, and we are sincerely sorry for any inconvenience you may have experienced during your stay.Nevertheless, we can assure you that we attach the utmost importance to the cleanliness of our property and adhere to a strict hygiene and cleaning protocol. We hope to have a chance to regain your trust during a future stay.Sincerely,ClaireQuality Manager

Dear Denise,Thank you for taking the time to share your feedback regarding your stay at Sofitel Lyon Bellecour. We are pleased that you enjoyed our great location and we look forward to welcoming you back on a future visit. Sincerely, ClaireQuality Manager

Cher Achille, Nous vous remercions sincèrement pour cette excellente note suite à votre séjour au Sofitel Lyon Bellecour ! Au plaisir de vous accueillir de nouveau au cœur de la Presqu'ile de Lyon.Sincèrement,ClaireResponsable qualité

Dear Larissa,What a pleasure to receive your positive comment following your stay at the Sofitel Lyon Bellecour. We are so glad you had such a great time! We look forward to welcoming you back soon. Sincerely,Claire Quality Manager

Cher Olivier, Nous vous remercions d'avoir pris le temps de nous attribuer cette excellente à la suite de votre expérience au Sofitel Lyon Bellecour. Nous espérons avoir le plaisir de vous accueillir lors d'un prochain séjour.Sincèrement,ClaireResponsable qualité

Dear Wendy, Thank you for taking the time to tell us about your pleasant experience at the Sofitel Lyon Bellecour.We are pleased to hear that our concierge service particularly contributed to the success of your stay and we will be happy to pass on your compliments to this service. We look forward to welcoming you again during your next stay.Best regards,Claire

Dear Judy Loan, We are very sorry to hear that you had an unsatisfactory experience at the Sofitel Lyon Bellecour. We strive to provide the best possible experience for our guests and we are sorry that we did not meet your expectations. We sincerely hope that we will have the opportunity to regain your trust during a future stay. Sincerely,ClaireQuality Manager

Dear Ivan,Thank you for taking the time to write this review. We are delighted that you had an excellent stay at the Sofitel Lyon Bellecour. Our team strives to provide the highest quality service and we are very grateful for your compliment, which we are happy to share with our teams. We look forward to welcoming you back soon!Kind regards, Claire Quality Manager

Dear David, Thank you for your lovely review of your stay at the Sofitel Lyon Bellecour.We are delighted to read that you had an memorable time and that you particularly appreciated the service, the attractive location, the Melhor bar and our breakfast offer. Sincerely, ClaireQuality manager

Dear Luke, Thank you for your excellent review of your stay at the Sofitel Lyon Bellecour. We are delighted that you appreciated your stay in our hotel.Sincerely,ClaireQuality Manager

Dear Garry, Thank you for taking the time to share your very positive feedback about your stay at the Sofitel Lyon Bellecour. We look forward to welcoming you again! Sincerely,ClaireQuality Manager

Dear AlisonThank you for taking the time to review your stay at the Sofitel Lyon Bellecour, We look forward to welcoming you back and providing you with a most positive experience. Sincerely,ClaireQuality Manager

Dear Guest, Thank you for taking the time to share your experience with us. We are very sorry to hear that our facilities did not live up to your expectations.We are pleased that you nevertheless enjoyed the view from your room but regret that you do not retain an overall positive impression of your stay. We to hope to have an opportunity to regain your trust on another occasion,Best regards,ClaireQuality Manager

Dear Ciara Thank you for taking the time to review your stay at the Sofitel Lyon Bellecour.We are glad you enjoyed your stay in Lyon and we look forward to welcoming you back.Yours sincerelyClaireQuality Manager

Dear Juliana,Thank you for taking the time to share with us your positive impressions of your stay at the Sofitel Lyon Bellecour. It is a real pleasure to read that you had a pleasant stay with us and we are delighted that the ideal location of our hotel enabled you to discover the beautiful city of Lyon in the best possible conditions. Please be assured that we are taking your comments into account in our continuous quality improvement process and that we look forward to welcoming you back in the near future. Yours sincerely,ClaireQuality Manager

Dear Vanessa Thank you for taking the time to let us know about your experience.We are delighted to read that you enjoyed your stay at our hotel. Thank you for highlighting the excellent service provided by the reception, concierge and bar teams. We are also delighted that you took advantage of our ideal location to discover Lyon.We are very sorry to read about the incidents that occurred during your stay and which may have affected it, and we would like to offer you our most sincere apologies. Our teams are very conscientious in their service and in their interventions in the room and we will therefore look into this situation with our teams. We sincerely thank you for taking the time to provide us with your feedback and hope that you will give us another opportunity to provide you with the best possible service.Yours sincerelyClaireQuality Manager