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Beoordelingen van SpringHill Suites by Marriott Madison

3 out of 5
SpringHill Suites by Marriott Madison
4601 Frey Street, Madison, WI

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 363 van 437 beoordelingen" "
Gastenscore: 8 - Goed. 59 van 437 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 437 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 437 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 437 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,6/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked everything and we will be back. Nice size room, quiet, very clean, really good staff and nice breakfast. Nice location, parking option underground, $20 per night worked out great for us.
2 nachten verbleven in mei 2024

8/10 – Goed

LINDA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great clean place near restaurants and shops
2 nachten verbleven in april 2024
Reactie van Silviya op 22 mei 2024
Dear Linda, thank you for staying with us and taking the time to leave a feedback. If you had experienced any issues during the stay, please let us know so we can address them. We hope to see you again and make your next stay the most enjoyable one!

10/10 – Uitstekend

Alex

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was super great and brand new! It was worth the price, and the breakfast was free and pretty tasty as far as continental breakfasts go. Parking was $20 for garage parking unless you want to park on the street by the hotel for free.
1 nacht verbleven in mei 2024
Reactie van Silviya op 20 mei 2024
Dear Alex, thank you for staying with us and taking the time to share your experience! We really appreciate it and we hope to see you again!

10/10 – Uitstekend

Merry, Black Creek

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, new and pretty.
1 nacht verbleven in mei 2024
Reactie van Silviya op 20 mei 2024
Thank you, Merry, for choosing Springhill Suites Madison and for taking the time to share your feedback. We really appreciate it and hope to see you again!

10/10 – Uitstekend

Justin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Silviya op 8 mei 2024
Dear Justin, thank you for staying with us and taking the time to give us 5-star rating. We really appreciate it and hope to see you again!

10/10 – Uitstekend

Abdyl

2 nachten verbleven in april 2024
Reactie van Silviya op 22 mei 2024
Dear Abdyl, thank you for choosing Springhill Suites Madison and taking the time to leave your feedback. We truly appreciate it and we look forward to seeing you again!

10/10 – Uitstekend

Anne

Reisde met familie
Very nice quiet room. Enjoyed our stay.
2 nachten verbleven in april 2024
Reactie van Silviya op 29 apr 2024
Dear Anne, thank you for choosing our hotel and taking the time to leave a review. We appreciate all the feedback from our guests and we hope to see you again!

10/10 – Uitstekend

Joshua

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 star visit. Clean and quiet rooms, friendly staff. I would definitely stay here again.
1 nacht verbleven in maart 2024
Reactie van Silviya op 8 apr 2024
Thank you for your great feedback and we definitely hope to see you again!

10/10 – Uitstekend

Catherine, Aledo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Silviya op 3 apr 2024
Thank you for choosing our hotel and taking the time to leave a review. We are hoping to welcome you again!

10/10 – Uitstekend

Gregory

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall, this was a beautiful high rise property in the middle of the city. A little difficult to find and navigate to get there, but the rooms were great! Our room had a great view of the surrounding hills and Lake Mendota, since we were on the top floor. My only suggestion might be to include a mirror and sink by the kitchen area so that if one family member was in the bathroom, the other would have a spot to get ready. Also, the pool heater was not working during our stay, and the grandkids were disappointed that they couldn’t go 2 out of our 3 day stay. However, we were compensated (by Expedia or the hotel, I’m not sure who) and received some money back for that inconvenience. Overall I was very happy with our stay. I just love these suites! Great breakfast too!
2 nachten verbleven in maart 2024
Reactie van Silviya op 1 apr 2024
Dear Gregory, thank you for taking the time to share your feedback about your recent stay at our hotel. We truly value the opinions of our guests and apologize for any inconveniences you may have experienced. We hope to have the opportunity to welcome you back and provide you with much-improved stay in the future.

10/10 – Uitstekend

Adrienne

2 nachten verbleven in maart 2024
Reactie van Silviya op 14 apr 2024
Thank you for choosing to stay with us and taking the time to leave a review. We hope to see you again!

8/10 – Goed

Brenda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool was very cold, but the rest was great. Huge breakfast and the place was very clean and everyone was very polite.
1 nacht verbleven in maart 2024
Reactie van Silviya op 1 apr 2024
Dear Brenda, thank you for sharing your feedback regarding the pool temperature during your recent stay and we sincerely apologize for any discomfort caused by the cold pool water. Our maintenance team is currently replacing the pool heater to ensure that the temperature is maintained at comfortable level and we hope that you will give us another chance to exceed your expectations on your next visit.Best regards,

10/10 – Uitstekend

Theresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome place to stay! We will return.
1 nacht verbleven in maart 2024
Reactie van Silviya op 18 mrt 2024
Dear Theresa, thank you for choosing our hotel and taking the time to leave a review. We are delighted to hear you had such a positive experience and we are hoping to welcome you again!

8/10 – Goed

Alyssa

1 nacht verbleven in februari 2024
Reactie van Silviya op 21 mrt 2024
Dear Alyssa, thank you for taking the time to share your feedback about your recent stay at our hotel. We truly value the opinions of our guests and apologize for any inconveniences you may have experienced. We hope to have the opportunity to welcome you back and provide you with much-improved stay in the future.

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and friendly staff
2 nachten verbleven in maart 2024
Reactie van Silviya op 18 mrt 2024
Dear Elizabeth, thank you for choosing our hotel and taking the time to leave a review. We are delighted to hear you had such a positive experience and we are hoping to welcome you again!

6/10 – Redelijk

Muriel

1 nacht verbleven in februari 2024
Reactie van Silviya op 16 feb 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We truly value the opinions of our guests and apologize for any inconveniences you may have experienced. We hope to have the opportunity to welcome you back and provide you with much-improved stay in the future.

8/10 – Goed

Vanessa

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My room did not get cleaned on a daily basis
4 nachten verbleven in februari 2024
Reactie van Silviya op 14 feb 2024
Dear Vanessa, thank you for taking the time to share your feedback about your recent stay at our hotel. We truly value the opinions of our guests and apologize for any inconveniences you may have experienced. We hope to have the opportunity to welcome you back and provide you with much-improved stay in the future.

10/10 – Uitstekend

Michele

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We’ve never stayed at a Springhill Suites version of Marriott and it was just excellent. We wish we could have stayed more than just one night.
1 nacht verbleven in februari 2024
Reactie van Silviya op 14 feb 2024
Dear Michele, thank you for taking the time to share your positive experience at our hotel. We strive to provide exceptional service and create memorable experiences for our guests. We look forward to welcoming you back in the future for another wonderful stay!

10/10 – Uitstekend

Margaret

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is in the middle of all the action! Very walkable to nearby shoppes and restaurants. Very quiet clean rooms. Everything you would expect from a five star hotel.
2 nachten verbleven in februari 2024
Reactie van Silviya op 5 feb 2024
Dear Margaret, thank you for choosing our hotel and taking the time to leave a review. We are delighted to hear you had such a positive experience and we are hoping to welcome you again!

10/10 – Uitstekend

Pamela

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This place is number 1 to us!! Everything about it rates number 1 as in the best!!
1 nacht verbleven in januari 2024
Reactie van Silviya op 1 feb 2024
Dear Pamela,Thank you for choosing our hotel and taking the time to give us a 5-star rating. We greatly appreciate your feedback and are committed to providing the best possible experience for our guests. Looking forward to seeing you again!

10/10 – Uitstekend

Giorgio

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van Silviya op 1 feb 2024
Thank you, Giorgio, for choosing our hotel and taking the time to give us a 10/10 rating. We greatly appreciate your feedback and are committed to providing the best possible experience for our guests. Looking forward to seeing you again!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
What a comfortable and warm place to stay in Madison. I can’t recommend this place highly enough. I just adore this place! ☺️
1 nacht verbleven in januari 2024
Reactie van Silviya op 1 feb 2024
Dear Robert,Thank you for choosing our hotel and taking the time to leave a review. We are delighted to hear you had such a positive experience and we are hoping to welcome you again!

10/10 – Uitstekend

Jim

1 nacht verbleven in januari 2024
Reactie van Silviya op 1 feb 2024
Dear Jim,Thank you for taking the time to leave us a 5/5-star review. We appreciate the feedback and look forward to welcoming you back again soon. Safe travels,

10/10 – Uitstekend

Sylvia

2 nachten verbleven in januari 2024
Reactie van Silviya op 17 jan 2024
Thank you for choosing our hotel and taking the time to give us a 5-star rating. We greatly appreciate your feedback and are committed to providing the best possible experience for our guests. Looking forward to seeing you again!

10/10 – Uitstekend

Daryl

Reisde met partner
1 nacht verbleven in januari 2024
Reactie van Silviya op 17 jan 2024
Thank you for choosing our hotel and taking the time to give us a 5-star rating. We greatly appreciate your feedback and are committed to providing the best possible experience for our guests. Looking forward to seeing you again!

2/10 – Ontzettend slecht

William

1 nacht verbleven in januari 2024
Reactie van Silviya op 1 feb 2024
Dear William, thank you for staying with us and taking the time to leave a review. We sincerely apologize for any inconvenience or dissatisfaction you may have experienced during your stay. We want to make it right for you and we would appreciate the opportunity to discuss your concerns in more detail.

10/10 – Uitstekend

Hollie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Love this hotel
We travel often and love this hotel. Staff is amazing and very friendly. Rooms and common areas are always clean. We enjoy the pool and the fitness gym. The breakfast is always delicious and the staff is on top of things and friendly.
3 nachten verbleven in december 2023
Reactie van Silviya op 17 jan 2024
Thank you for staying with us and taking the time to write a review. We appreciate your loyalty and we are delighted to hear you enjoyed your stay. We look forward to seeing you again!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unexpected Christmas miracle
Stayed during the holidays because the family accommodations fell through. Instead of feeling disappointed at not being on-site with my relatives, I was so comfortable, the rooms were so clean and well-appointed, the breakfast was delicious. It was a surprise Christmas present I didn’t expect.
1 nacht verbleven in december 2023
Reactie van Silviya op 17 jan 2024
Thank you for choosing our hotel and taking the time to leave a review. We are delighted to hear you had such a positive experience and we are hoping to welcome you again!

10/10 – Uitstekend

Cynthia, Wheaton

3 nachten verbleven in december 2023
Reactie van Silviya op 1 feb 2024
Dear Cynthia, thank you for taking the time to leave us a 5/5-star review. We appreciate the feedback and look forward to welcoming you back again soon. Safe travels,

10/10 – Uitstekend

Magdalena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellently maintained facility, pleasant ambience, good location.
2 nachten verbleven in december 2023
Reactie van Silviya op 17 jan 2024
Thank you for choosing our hotel and taking the time to write a review. We are delighted to hear you had such a positive experience and we are looking forward to seeing you again!

10/10 – Uitstekend

JULIE, MANKATO

1 nacht verbleven in december 2023
Reactie van Kathryn op 18 dec 2023
Dear Julie, Thank you for taking the time to leave us a 5/5-star review. We appreciate the feedback and look forward to welcoming you back again soon. Safe travels,

10/10 – Uitstekend

Dale

2 nachten verbleven in december 2023
Reactie van Kathryn op 11 dec 2023
Hi Dale , Thank you for taking the time to leave us a 10/10 review. We appreciate the feedback and look forward to welcoming you back again next time you are in Madison. Safe travels ,

10/10 – Uitstekend

Louise

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Relaxing and comfortable
1 nacht verbleven in november 2023
Reactie van Kathryn op 28 nov 2023
Dear Louise , Thank you for taking the time to leave us a 5/5-star review. We appreciate your feedback and look forward to welcoming you back again soon. Safe travels,

10/10 – Uitstekend

Greg

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel!
4 nachten verbleven in november 2023
Reactie van Kathryn op 28 nov 2023
Dear Greg, Thank you for taking the time to leave us a 5/5-star review. We appreciate your feedback and look forward to welcoming you back again soon. Safe travels,

8/10 – Goed

Katherine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bedding smelled good. Pull out couch was not comfortable.
1 nacht verbleven in november 2023
Reactie van Kathryn op 21 nov 2023
Hi Katherine , Thank you for taking the time to leave us a 4/5-star review. We appreciate your feedback and look forward to welcoming you back again next time you are in Madison.Warm regards ,

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Did not like having to pay $20 to park.
2 nachten verbleven in november 2023
Reactie van Kathryn op 20 nov 2023
Hi Julie, Thank you for taking the time to leave us a 5/5-star review. We appreciate your feedback and look forward to welcoming you back to Madison again soon. Warm regards ,

10/10 – Uitstekend

Kenneth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Kathryn op 20 nov 2023
Hi Kenneth , Thank you for taking the time to leave us a 10/10 review. We appreciate your feedback and look forward to welcoming you back to Madison again soon. Warm regards ,

10/10 – Uitstekend

Chaim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and well maintained
1 nacht verbleven in november 2023
Reactie van Kathryn op 20 nov 2023
Hi Chaim , Thank you for taking the time to leave us a 5/5-star review. We appreciate your feedback and look forward to welcoming you back to Madison again soon. Warm regards ,

6/10 – Redelijk

George Lucien

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I would have rated this stay 4 stars except for the fact that I was promised a wakeup call and it never materialized, which jeopardized my flight out of Madison.
4 nachten verbleven in november 2023
Reactie van Kathryn op 20 nov 2023
Hi George, Thank you for taking the time to leave us a review. I am sorry to hear about the missing wakeup call. We appreciate your feedback as a way to improve and look forward to welcoming you back to Madison again soon.Warm regards ,

10/10 – Uitstekend

Pamela

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love this hotel!! Beautiful, clean, classy, wonderful ppl, great breakfast. We will always stay here while in Madison!
1 nacht verbleven in oktober 2023
Reactie van Kathryn op 1 nov 2023
Hi Pamela, Thank you for taking the time to leave us a 5/5-star review. We appreciate your feedback and look forward to welcoming you back again soon. Safe travels,

8/10 – Goed

Monica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Kathryn op 30 okt 2023
Dear Monica,Thank you for taking the time to leave us a 4/5-star review. We appreciate the feedback and look forward to welcoming you back again next time you are in Madison.

10/10 – Uitstekend

FADI

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed our stay, very clean and comfortable room. Complimentary breakfast is a very nice addition.
1 nacht verbleven in oktober 2023
Reactie van Kathryn op 23 okt 2023
Dear Fadi , Thank you for taking the time to leave us a 5/5-star review. We appreciate the feedback and look forward to welcoming you back again soon.

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Kathryn op 17 okt 2023
Hi Joseph, Thank you for taking the time to leave us a 5/5 review. We appreciate the feedback and look forward to welcoming you back again next time you are in Madison. Safe travels ,

8/10 – Goed

Ayla

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Kathryn op 11 okt 2023
Dear Ayla , Thank you for taking the time to leave us a 8/10 review. We look forward to welcoming you back next time you are in Madison. Safe travels,

10/10 – Uitstekend

Paul

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was as expected.
1 nacht verbleven in oktober 2023
Reactie van Kathryn op 10 okt 2023
Hi Paul, Thank you for taking the time to leave us a 5/5-star review. We appreciate your feedback and look forward to welcoming you back again next time you are in Madison. Safe travels,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Kathryn op 2 okt 2023
Dear Valued Guest, Thank you for taking the time to leave us a 10/10 we appreciate the feedback and look forward to welcoming you back again next time you are in Madison.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Kathryn op 26 sep 2023
Hi Michael, Thank you for taking the time to leave us a 10/10 review we appreciate the feedback and look forward to welcoming you back to The SpringHill Suites Madison next time you are in town. Safe travels ,

10/10 – Uitstekend

Leonard, Las Vegas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No dining room but many lunch and dinner options in walking distance.
7 nachten verbleven in september 2023
Reactie van Kathryn op 18 sep 2023
Hi Leonard, Thank you for taking the time to leave us a 5/5-star review. We appreciate your feedback and look forward to welcoming you back again soon.Warm regards,

10/10 – Uitstekend

AMY, WAUSAU

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Love this property! This is our go to for Madison!
1 nacht verbleven in augustus 2023
Reactie van Kathryn op 28 aug 2023
Hi Amy, Thank you for taking the time to leave us a 5/5-star review. We appreciate the feedback and look forward to welcoming you back again soon. Safe travels ,

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No
2 nachten verbleven in augustus 2023
Reactie van Kathryn op 31 aug 2023
Dear Rebecca, Thank you for taking the time to leave us a 5/5-star review. We appreciate your feedback and look forward to welcoming you back to The Springhill Suites Madison soon. Safe travels,