Klassieke studio | Privékeuken | Een koelkast, een oven, een koffiezetapparaat/waterkoker, een waterkoker

Beoordelingen van Sonder Malasaña

3.5 out of 5
Sonder Malasaña
9 Calle del Divino Pastor, Madrid, Community of Madrid

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 37 van 44 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 44 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 44 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 44 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 44 beoordelingen" "

9,8/10

Netheid

10/10

Voorzieningen

10/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Anita

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Prachtig appartement voor een lang weekend Madrid. Schoon, luxe, mooi sanitair, goed keukentje, gratis koffie en thee. Enorm genoten !!!
4 nachten verbleven in april 2024
Reactie van Sonder op 21 apr 2024
Thank you, Anita, for your glowing review! We're thrilled you enjoyed your long weekend in Madrid at our beautiful apartment. We hope to welcome you back again soon!

10/10 – Uitstekend

Fan

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We very much enjoyed this apartment. It is situated at a great location. Everything is near by, train station, bars, restaurants, supermarkets, shopping, boutique shops, and if you have a car, there's a garage half block away for 28 euros per day. As for the apartment itself, we had a 2-bedroom unit. It is roomy, well lit, with balconies, washer/dryer combo unit, large fridge, clean and modern bathrooms, lots of dining utensils, etc.. No complaints at all. Finally, this being an apartment there is no reception staff on site. All communication is done via the app. However, the online staff is excellent. They are super responsive and attentive to your needs. They keep you posted on all information you will need. OVERALL, a great choice for a family vacation.
4 nachten verbleven in april 2024
Reactie van Sonder op 8 mei 2024
Thank you so much for your fantastic review, Fan! We're thrilled to hear that you thoroughly enjoyed your stay in our apartment and found it to be in a great location with convenient amenities nearby. We're also glad that you had a positive experience with our online staff. We hope to have the pleasure of hosting you and your family again in the future!

10/10 – Uitstekend

Daniela

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We just checked out yesterday & I already know I’ll be going back. The apartment was at a perfect location. We were able to walk everywhere. It was spacious and clean. We had a great experience!
2 nachten verbleven in april 2024
Reactie van Sonder op 7 apr 2024
Thank you, Daniela, for your wonderful review! We're delighted to hear that you had a great experience and enjoyed the location of our apartments in Malasaña. We look forward to welcoming you back soon!

10/10 – Uitstekend

Claudia

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Location is 10/10. Gran Via is about a 20 minute walk. As two vegans, there were loads of vegan restaurants and cafes close by so that was amazing. The area was relatively quiet. We also really liked our room, it was clean and had everything we needed. Kitchen facilities were great. They include sponge, washing up liquid, dishwasher tablets, etc which is a nice touch. King size bed was great. We gave a 4/5 for condition because we had the accessible room (1.5) because my partner is disabled (non-wheelchair user). The bathroom is a wet room with two slits in the floor and tiles in the middle. We noticed right away that the tiles weren’t attached to the floor at all which we knew wasn’t right. We used the shower and it immediately flooded the whole bathroom. However, we messaged Sonder who arranged a new room for us right away which we stayed in for that night. The next day, they glued down the tiles and fixed the flooding. After this, the slit area was still a bit loose and dodgy but didn’t cause us any issues. The customer service is 10/10. I think that they need to renovate the disabled bathroom to create a better design. The condition of the non-disabled bathroom was 10/10. Overall, pretty much everything was great, we’d definitely stay again. Especially if they renovate the accessible bathroom. Thank you Sonder!
7 nachten verbleven in maart 2024
Reactie van Sonder op 28 mrt 2024
Thank you so much for taking the time to share your detailed feedback, Claudia! We're thrilled to hear that you enjoyed the convenient location, the abundance of vegan dining options nearby, and the overall cleanliness and amenities of your room. We sincerely apologize for the inconvenience you experienced with the bathroom, and we're grateful for your understanding and patience as we worked to resolve the issue promptly. Your kind words about our team mean a lot to us, and we'll certainly take your suggestions for bathroom renovations into consideration. We're delighted to know that despite this hiccup, you would still choose to stay with us again. We look forward to welcoming you back in the future, and thank you once again for choosing Sonder!

10/10 – Uitstekend

Guillermo

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Muy céntrico, muy bien ubicado. Mi familia quedó encantada!!!
3 nachten verbleven in maart 2024
Reactie van Sonder op 23 mrt 2024
¡Muchas gracias por tu excelente valoración, Guillermo! Nos alegra mucho saber que disfrutastéis y quedandastéis encantados. ¡Esperamos tener el placer de daros la bienvenida nuevamente en otra ocasión!

10/10 – Uitstekend

Norman

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We had a 2 bedroom apartment with a 5 year old and we thoroughly enjoyed staying here. Very clean and comfy apartment. Modern and chic. Great area with loads of food and shops. Very close to public transport. Would definitely stay here and again and fully recommend.
4 nachten verbleven in februari 2024
Reactie van Sonder op 27 feb 2024
Thank you, Norman! We're delighted to hear that you and your family enjoyed your stay in our 2-bedroom apartment. It's wonderful you found the apartment clean, comfy, and conveniently located. We appreciate your recommendation and look forward to welcoming you back again in the future.

10/10 – Uitstekend

Peter

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Apartment was attractive and clean. Cooking facilities were good and main bed was comfortable. Sofa bed was a bit squeaky but seemed OK. Location was good with easy access to Bilbao or Tribunal metro stations. We generally walked into central Madrid, only taking just over 10 minutes. If returning to Madrid I would definitely consider returning
7 nachten verbleven in februari 2024
Reactie van Sonder op 24 feb 2024
Thank you, Peter, for the positive feedback. We're glad you enjoyed the apartment's cleanliness, cooking facilities, and convenient location. We look forward to hosting you again in the future!

8/10 – Goed

TAE YOUNG

2 nachten verbleven in februari 2024
Reactie van Sonder op 17 feb 2024
Thank you Tae for reviewing your stay. We appreciate your rating and hope to welcome you back for an even better experience next time.

10/10 – Uitstekend

José Miguel

Reisde met familie
Positief: Netheid, comfort kamer
Muy buena.
4 nachten verbleven in januari 2024
Reactie van Sonder op 30 jan 2024
Hola José Miguel. Muchas gracias por la excelente valoración. Nos alegra mucho que hayas tenido una gran experiencia. ¡Esperamos recibirte de nuevo pronto!

10/10 – Uitstekend

Jackie

4 nachten verbleven in januari 2024
Reactie van Sonder op 30 jan 2024
Jackie, thank you for the outstanding score! Your positive experience delights us. We're eagerly anticipating your next journey with us.

10/10 – Uitstekend

Louis-Philip

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Sonder op 18 jan 2024
Thank you, Louis-Philip. We appreciate your excellent rating. Looking forward to hosting you again!

2/10 – Ontzettend slecht

Sasyme

3 nachten verbleven in december 2023
Reactie van Sonder op 22 jan 2024
Dear Sasyme,We're genuinely sorry to learn that your experience fell short of expectations. We would appreciate more details about your stay to understand and address the issues you encountered. Thank you.

10/10 – Uitstekend

Raphaël

2 nachten verbleven in december 2023
Reactie van Sonder op 23 dec 2023
Hi Raphaël. Thank you so much for taking the time to rate your stay. If you ever find yourself back in the area, we'd love to host you again. Have a fantastic day!

10/10 – Uitstekend

W. Sebastian

Reisde met familie
Positief: Netheid, comfort kamer
Super recomendado!!
El departamento súper bonito y la atención espectacular!! Te solucionan y facilitan todo!!!!
4 nachten verbleven in december 2023
Reactie van Sonder op 14 dec 2023
Hola Sebastian. Muchísimas gracias por tu recomendación. Nos alegra saber que disfrutaste en Sonder y que recibiste una atención espectacular. ¡Te esperamos en otra ocasión!

10/10 – Uitstekend

Wilson

7 nachten verbleven in november 2023
Reactie van Sonder op 14 dec 2023
Hello! Thank you so much for taking the time to rate your experience. We're thrilled it met your high expectations. We hope to host you again in future travels.

10/10 – Uitstekend

Soraya J

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The communication was 5 star! Professional & helpful, we always felt that everything was looked after. Wonderful apartment, very clean & all the amenities were fabulous. Excellent location, great dining options, good public transport & very walkable to the main sights. Would stay there again, if back in Madrid, 👍👍👍👍👍
5 nachten verbleven in november 2023
Reactie van Sonder op 29 nov 2023
Thank you for the glowing review! We're delighted to hear professionalism and helpfulness met your expectations. We look forward to welcoming you back to Madrid for another fantastic stay!

10/10 – Uitstekend

Natalia

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Vorteile: -Toplage, alle Sehenswürdigkeiten in Fußnähe, viele Einkaufsmöglickeiten, tolle Bars und Restaurants in der Nähe -Sehr sauber, gemütlich und modern, sehr gut ausgestattete Küche -auch wenn kein Personal vor Ort- gute Erreichbarkeit und Kommunikation Nachteil: sehr kompliziertes und aufwendiges Registrierungsverfahren, was jedoch sehr wahrscheinlich an den spanischen Vorschriften liegt. Somit nicht wirklich zum Nachteil der Unterkunft. Kein Reinigungsservice, was bei längeren Aufenthalten zum Nachteil werden kann
4 nachten verbleven in november 2023
Reactie van Sonder op 19 nov 2023
Hi Natalia. Thank you for reviewing your stay. We're delighted you enjoyed the top location, cleanliness, and modern amenities. We appreciate your understanding of the registration process and hope to host you again.

10/10 – Uitstekend

Sacha, Whittier

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Sonder op 19 nov 2023
Hi Sacha. Thank you for the impeccable rating! We're delighted you enjoyed your stay with us.

10/10 – Uitstekend

Hugo

Zakenreiziger
Positief: Netheid, comfort kamer
3 nachten verbleven in november 2023
Reactie van Sonder op 19 nov 2023
Hi Hugo. Thank you for the impeccable rating! We're delighted you enjoyed your stay with us.

10/10 – Uitstekend

Ana

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excelent option! Modern, comfortable and quiet!
4 nachten verbleven in oktober 2023
Reactie van Sonder op 6 nov 2023
Thank you for your excellent rating, Ana. We strive to provide exceptional experiences, and your feedback motivates us to maintain our high standards. We look forward to welcoming you again in the future.

10/10 – Uitstekend

Claudia

1 nacht verbleven in oktober 2023
Reactie van Sonder op 6 nov 2023
Thank you for your rating! We look forward to welcoming you back to one of our properties in the future.

10/10 – Uitstekend

Patricia

Reisde met familie
Positief: Netheid, comfort kamer
Would stay again!
We enjoyed our stay very much. My husband and our adult son spent 3 days in and around Madrid, and our apartment was in an excellent location for good restaurants and for walking and taking the metro all over the city. Sara and all the staff assisted whenever we texted regarding getting extra towels, coffee pods or for info regarding things to do. The bed was very comfortable, and apartment spotless. Highly recommend.
3 nachten verbleven in oktober 2023
Reactie van Sonder op 6 nov 2023
Thank you for your feedback, Patricia. We're delighted you loved the central location, the team's excellent service, and the apartment's comfort. Your recommendation means a lot. We look forward to welcoming you again soon!

10/10 – Uitstekend

Otis

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023
Reactie van Sonder op 2 okt 2023
Hi Otis, thank you for taking the time to leave us a rating. We appreciate your choice in staying with us and are delighted to hear about your positive experience. We look forward to welcoming you back in the future!

10/10 – Uitstekend

MONICA BELA

Reisde met familie
Positief: Netheid, comfort kamer
The unit was very nice, the amenities great, and we had a small issue with the keys when we were leaving and it was resolved in a very effective way.
8 nachten verbleven in augustus 2023
Reactie van Sonder op 24 aug 2023
Hi Monica! We're glad you enjoyed your Sonder's space and amenities. It's reassuring to know that the issue with the keys upon departure was swiftly resolved. We appreciate your feedback and hope to host you again soon!

10/10 – Uitstekend

David

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property, great neighborhood, spacious and clean. Cool decor too!
1 nacht verbleven in juni 2023
Reactie van Sonder op 24 aug 2023
Thank you for your kind words! We're delighted you enjoyed our lovely property, cleanliness, and unique decor. We hope to welcome you back soon!

10/10 – Uitstekend

Miguel

3 nachten verbleven in juni 2023
Reactie van Sonder op 24 aug 2023
Thank you for your excellent feedback. Hope to have the chance to host you some other time.

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our 3 night stay was quite enjoyable. We had a grand child who was sick and Sara at Sonder helped us get a telehealth doctor's appointment and the antibiotics she needed. Whenever we needed assistance the Sonder staff was immediately available. The beautiful property and wonderful staff make this hotel a first class experience. Would highly recommend!
3 nachten verbleven in juni 2023
Reactie van Sonder op 30 jun 2023
Thank you for sharing your wonderful feedback. We're delighted to hear that you had an enjoyable stay with us. We're happy our team was able to assist you and provide the necessary support at all times. Your recommendation means a lot to us, and we appreciate your kind words about our property and staff. We look forward to welcoming you back for another first-class experience in the future!

10/10 – Uitstekend

Wendy

4 nachten verbleven in juni 2023
Reactie van Sonder op 30 jun 2023
Thank you for your positive feedback. We can’t wait to host you again soon!

10/10 – Uitstekend

Elena Koch

2 nachten verbleven in mei 2023
Reactie van Sonder op 17 mei 2023
Thank you for your excellent review! We're glad you enjoyed your stay at our apartment. Your satisfaction means a lot to us. We hope to have the pleasure of hosting you again in the future.

10/10 – Uitstekend

Julie

Positief: Netheid
3 nachten verbleven in maart 2023
Reactie van The Sonder Team op 17 apr 2023
Hi Julie. Thank you for reviewing your experience at Sonder. We hope to welcome you some other time at our beautiful property.

10/10 – Uitstekend

Joel

2 nachten verbleven in augustus 2022

10/10 – Uitstekend

RICARDO ARTURO

Positief: Netheid, comfort kamer
5/5 bravo!
Todo muy bien! Volveré sin dudas!
7 nachten verbleven in mei 2022

2/10 – Ontzettend slecht

Philippe

1 nacht verbleven in mei 2022

10/10 – Uitstekend

Antonio

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, well appointed! Would come back anytime!
6 nachten verbleven in februari 2022
Reactie van Sonder Team op 16 feb 2022
Hi Antonio, thanks for the review. We're thrilled you enjoyed your stay and look forward to hosting you again.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, comfort kamer
very pleasant and comfortable place for stay
6 nachten verbleven in januari 2022

2/10 – Ontzettend slecht

TAEWON

2 nachten verbleven in november 2021
Reactie van Sonder op 29 dec 2021
Hi Taewon, we're sorry to see such a low rating from your recent stay. If you'd feel comfortable contacting us to let us know what could be improve, we'd greatly appreciate it.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Ubicación excelente para este precioso apartamento que está súper bien equipado y con unas camas súper cómodas. Buenísima atención de Sara y Javier. Muy muy recomendable!
2 nachten verbleven in maart 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
El apartamento a parte de ser muy bonito, es cómodo, funcional y muy limpio; con la cocina equipada al detalle. Tienen también un servicio online 24h que resulta muy útil por si surge algún problema. La ubicación es perfecta para visitar Madrid a pie sin necesidad de usar transporte, rodeado de restaurantes y terrazas con mucho ambiente; con la ventaja de que el apartamento es muy tranquilo, perfecto para desconectar y descansar.
2 nachten verbleven in maart 2021
Reactie van Sonder Team op 16 mrt 2021
Hello, thank you for taking the time to leave a review. We are delighted that you enjoyed the overall experience of this Sonder and that you appreciated our guest services team. It would be a pleasure to host you again in any of our 30+ Sonder cities.

10/10 – Uitstekend

Marianna

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The apartment is completely new, well designed and at the same time cozy! It really looks to be at home! It has also a huge terrace with sofas and table! It is located in the very center of Madrid. Super recommended!
1 nacht verbleven in januari 2021