Een buitenzwembad, parasols voor strand/zwembad

Beoordelingen van Hotel Es Molí

4 out of 5
Hotel Es Molí
Carretera Valldemossa-Deia, s/n, Deià, Mallorca

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 182 van 252 beoordelingen" "
Gastenscore: 8 - Goed. 53 van 252 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 252 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 252 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 252 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

jos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2021
Reactie van Agustín Risco, General Manager op 7 jun 2021
Dear Jos, Thanks for your high rating of our hotel. We are very pleased you had a perfect stay. We look forward to welcoming you back. Best regards, Agustín Risco, General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel in de bergen van Mallorca
Prima hotel, mooie grote kamer. Doordat de airco het niet (meer) deed was het soms wel wat benauwd op de kamer. Deia is een gezellig bergdorpje met een paar restaurants op loopafstand van het hotel. Jammer dat er de eerste 500 meter geen voetpad lang de doorgaande weg is tussen het hotel en het dorp. Dat voelt, vooral in het donker, niet echt veilig.

10/10 – Uitstekend

Dick, Oosterbeek, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wij willen hier in de toekomst jaarlijks naar toe.
Rustig, vriendelijk, prachtig gelegen, uitermate civilized. Veel gasten komen jaarlijks terug; ook het personeel werkt er al jaren en is zeer gehecht aan zijn werkplek. Terecht.

10/10 – Uitstekend

Jasmin Lioba

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Grandiose Aussicht vom Balkon auf die wunderschöne Umgebung
3 nachten verbleven in april 2024
Reactie van Agustín Risco, Hoteldirektor op 29 apr 2024
Sehr geehrte Jasmin Lioba,vielen Dank für den sehr positiven Erfahrungsbericht zu unserem Hotel!Die Zufriedenheit unserer Gäste liegt uns sehr am Herzen, und wir freuen uns, dass wir Ihren Erwartungen gerecht werden konnten.Sehr gern würden wir Sie bald wieder bei uns begrüßen.Beste Grüße aus Deià,Agustín Risco, Hoteldirektor

10/10 – Uitstekend

ISABELLE, VITROLLES

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel magnifique tres bon accueil chambre superbe avec tout confort peignoir,seche cheveux,parapluie, Tres bon petit dejeuner Tres calme
2 nachten verbleven in april 2024
Reactie van Agustín Risco, Directeur général op 25 apr 2024
Chère Isabelle,Merci d'avoir pris le temps de partager vos impressions.Nous sommes heureux que vous ayez apprécié la qualité de votre chambre, équipée pour votre confort ainsi que la tranquillité de notre établissement. C'est un bonheur de savoir que notre petit déjeuner a su répondre à vos attentes et que le service fourni par notre équipe ait contribué à rendre votre séjour inoubliable.Nous espérons avoir le plaisir de vous accueillir de nouveau.Cordialement,Agustín Risco, Directeur général

10/10 – Uitstekend

Kristin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schön angelegt, tolle Gärten, super Lage, tolle Sicht, Tennis- und Tischtennisplatz,
7 nachten verbleven in april 2024
Reactie van Agustín Risco, Hoteldirektor op 17 apr 2024
Liebe Kristin,vielen Dank für Ihr positives Feedback!Das Wohl unserer Gäste liegt uns am Herzen und wir freuen uns, dass Sie unser schönes Hotel sehr genossen haben.Wir hoffen, dass Sie uns auch in Zukunft wieder besuchen werden.Freundliche Grüße aus Deià,Agustín Risco, Hoteldirektor

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful Hotel
Although we only stayed for one night, we enjoyed our stay very much. Our room was especially nice with a nice size balcony, the grounds are beautiful and the staff very accommodating. Highly recommend.
1 nacht verbleven in oktober 2023
Reactie van Agustín Risco, General Manager op 23 okt 2023
Dear Guest,Thank you for reviewing your recent experience.We are delighted to hear that you enjoyed your stay, especially the beautiful room with a nice size balcony. Our hotel takes pride in offering stunning views and well-maintained grounds, and we are glad that you found our staff to be accommodating.We truly appreciate your high recommendation and kind words.We look forward to welcoming you again. Best wishes,

10/10 – Uitstekend

Terry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional property! Excellent staff.
6 nachten verbleven in oktober 2023
Reactie van Agustín Risco, General Manager op 16 okt 2023
Dear Terry,Thank you for your positive feedback.We are thrilled to hear that you found our property exceptional and appreciated the excellent service provided by our staff. It's always a pleasure to know that our guests have a memorable experience with us.We look forward to welcoming you back to our hotel in the future. Kind regards,Agustín Risco, General Manager

6/10 – Redelijk

Devin

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Reactie van Agustín Risco, General Manager op 22 aug 2023
Dear Devin,Thank you for taking the time to review your recent stay.We are sorry that your time with us did not exceed your expectations and regret that you did not tell us a bit more about the issues which you may have faced. We endeavour to provide an excellent standard for all our guests. Please make us aware of any concerns at the time, so that we may take the appropriate action.We hope to welcome you back. Best wishes,Agustín Risco, General Manager

10/10 – Uitstekend

John Hugh

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Absolute gem. Highly recommend.
1 nacht verbleven in juli 2023
Reactie van Agustín Risco, General Manager op 25 jul 2023
Dear John,Thank you for positively reviewing your visit.Our Es Moli family works hard to provide a memorable experience for our guests, and it's always rewarding to receive such positive feedback.Your kind recommendation is greatly appreciated.Thank you once again for your kind words, and we look forward to seeing you soon. Best regards,Agustín Risco, General Manager

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel, lovely, warm staff and less than a 10 minute walk to Deià centre.
3 nachten verbleven in mei 2023
Reactie van Agustín Risco, General Manager op 24 mei 2023
Dear Laura,Thank you for your positive feedback.We are pleased to know that you had a pleasant stay, our team works hard to ensure that every guest has the very best experience and your positive feedback inspires us to continue with our efforts.We look forward to welcoming you back on a future occasion. Best wishes,Agustín Risco, General Manager

10/10 – Uitstekend

Laurie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023
Reactie van Agustín Risco, General Manager op 15 mei 2023
Dear Laurie,Thank you for your kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,Agustín Risco, General Manager

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in april 2023
Reactie van Agustín Risco, General Manager op 12 apr 2023
Kære Sandra,tak fordi du tog tid til at anmelde dit ophold på hotel Es Molí.Vi er glade for at høre, at du nød dit ophold her på Es Molí og at servicen var tilfredsstillende.Vi ser frem til at få lov at åbne dørene for dig igen en anden gang.Agustín Risco, General Manager

6/10 – Redelijk

Jibran

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2022
Reactie van Agustín Risco, General Manager op 3 nov 2022
Dear Guest,Thank you for rating your recent stay.We are sorry that not everything was to your satisfaction.We would certainly like to learn more about that in a private message.We look forward to welcoming you back. Best regards,Agustín Risco, General Manager

10/10 – Uitstekend

Lizbeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What an oasis ! Beautiful grounds, comfy beds and room. Staff was very pleasant and accommodating
1 nacht verbleven in oktober 2022
Reactie van Agustín Risco, General Manager op 26 okt 2022
Dear Lizbeth,Thank you for such a positive review of your stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback about our team members.We look forward to welcoming you back.Kind regards,Agustín Risco, General Manager

10/10 – Uitstekend

Victor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A very good choice
Excellent personell. Excellent breakfast. Very good location. We had a room facing the front with a balcony and a wonderful view of the valley. Reasonably price. Would stay another time.
3 nachten verbleven in oktober 2022
Reactie van Agustín Risco, General Manager op 24 okt 2022
Dear Victor,Thank you for this great review.We are delighted to hear that you had a memorable experience with us and you found our location convenient. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet.We look forward to welcoming you again. Best wishes,Agustín Risco, General Manager

10/10 – Uitstekend

Andrew

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Th property is well located, has a stunning view of the town and mountain. It is clean, friendly, helpful, well serviced and simply beautiful. The staff were no only friendly and attentive they were genuinely hard working and dedicated.
2 nachten verbleven in oktober 2022
Reactie van Agustín Risco, General Manager op 20 okt 2022
Dear Andrew,Thank you for your review.We are thrilled to read that everything was to your satisfaction! We especially appreciate your kind mention of our team members who work hard to ensure that every guest has the best experience possible. This will inspire us all to keep up the good work.We look forward to welcoming you again. Best wishes,Agustín Risco, General Manager

10/10 – Uitstekend

Anne-Sophie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful garden and views
Dejligt hotel med meget venligt personale. Værelserne lidt utidssvarende, men meget pæne og rene. Lækker morgenmad. Meget smuk have og beliggenhed.
1 nacht verbleven in oktober 2022
Reactie van Agustín Risco, General Manager op 17 okt 2022
Kære Anne-Sophie Tak fordi du tog tid til at anmelde dit ophold på hotel Es Molí.Det er til stor glæde for os at modtage din anmeldelse, og vi er meget begejstrede over, at du havde et fortrinligt ophold, samt at du fremhæver vores personale, beliggenhed og morgenmad. Vi håber, du lyst til at vende tilbage.Det vil naturligvis altid glæde os at byde dig velkommen tilbage en anden gang.Agustín Risco, General Manager

10/10 – Uitstekend

Steen Axel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2022
Reactie van Agustín Risco, General Manager op 14 okt 2022
Dear Axel,We are grateful for this maximum rating of your recent stay.We are delighted you had a great stay.Best regards,Agustín Risco, General Manager

10/10 – Uitstekend

Lesley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Time to relax and recharge
Came away for a long weekend , Es Moli fitted the bill. The staff are really helpful and clearly want you to enjoy your stay , nothing too much trouble
4 nachten verbleven in oktober 2022
Reactie van Agustín Risco, General Manager op 13 okt 2022
Dear Lesley,Please accept our thanks for your kind review regarding your stay.We are thrilled that you had a pleasant experience with us. Our dedicated team strives to provide top notch service and ensure quality facilities, and it is very rewarding to read that you were satisfied in this regard. Such positive feedback encourages us to continue with our efforts to uphold our high standards. Thank you once again.We all look forward to welcoming you back in the future.Kind regards,Agustín Risco, General Manager

10/10 – Uitstekend

Jorge

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The private beach was a nice surprise.
3 nachten verbleven in september 2022
Reactie van Agustín Risco, General Manager op 25 sep 2022
Dear Jorge,Thank you for your review.We are pleased that you had a great stay and appreciated our strategic location.The Es Moli family looks forward to welcoming you on your next stay!Best regards,Agustín Risco, General Manager

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2022
Reactie van Agustín Risco, General Manager op 31 aug 2022
Dear Sarah,Thanks for your high rating of our hotel.We are glad your stay was perfect.Thank you again.We look forward to the pleasure of seeing you again in the future. Kind regards,Agustín Risco, General Manager

2/10 – Ontzettend slecht

Abdulaziz

Reisde met een groep
Negatief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in juli 2022
Reactie van Agustín Risco, General Manager op 4 aug 2022
Dear Abdulaziz, We acknowledge with thanks your rating about your recent stay. We are sorry your stay was not to your liking. We would certainly like to know how we could have improved your experience Best regards, Agustín Risco, General Manager

10/10 – Uitstekend

Werner

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Freundliches Personal guter Service schöner Pool Herrlicher Garten
5 nachten verbleven in juli 2022
Reactie van Agustín Risco, Hoteldirektor op 1 aug 2022
Sehr geehrter Werner, vielen Dank für Ihre sehr gute Bewertung! Wir freuen uns insbesondere über Ihr großes Lob an unser Team. Gern wären wir auch in Zukunft wieder Ihre Gastgeber! Freundliche Grüße, Agustín Risco, Hoteldirektor

10/10 – Uitstekend

Carsten Horn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in juli 2022
Reactie van Agustín Risco, General Manager op 25 jul 2022
Dear Carsten, Many thanks for this high rating. We are delighted you had a great stay. Thank you again. We hope to welcome you back for a return visit, Best regards, Agustín Risco, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vi
3 nachten verbleven in juli 2022
Reactie van Agustín Risco, General Manager op 25 jul 2022
Dear Guest, Thank you for this review of your time at our hotel. It would be a pleasure to welcome you back on another occasion. Best wishes, Agustín Risco, General Manager

10/10 – Uitstekend

Lindsey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My husband and I traveled to Deia for our honeymoon and had an amazing stay at Hotel es Moli! The hotel itself is beautiful, clean and has great amenities - a giant pool, a botanical garden, restaurants with great food, a gym, free breakfast and our favorite which really made the stay incredible - a private cove! They provide transportation to and from the private cove and there's a restaurant where you can eat lunch and drink! Getting a taxi in Deia is hard, so if you don't have a car it would have been hard to get to a beach on your own, so having this cove w/ transportation really puts Hotel Es Moli above the rest. We went twice in our 4 day stay because we loved it so much. The hotel is also an ~8 min walk from the town of Deia, where you can shop, eat and drink which was awesome. The staff is also great, and will do anything for you to make your stay incredible. They even gave me a pool noodle for the cove since I can’t swim :) Highly recommend Hotel Es Moli for your stay in Deia!
3 nachten verbleven in juni 2022
Reactie van Agustín Risco, General Manager op 11 jul 2022
Dear Lindsey, Thank you for sharing this lovely review. We are so pleased you enjoyed your stay with us. It's rewarding to know that our team played their part in making your stay memorable. It would be a pleasure to welcome you again. Best regards, Agustín Risco, General Manager

10/10 – Uitstekend

Ryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Two Canadians stayed in Es Moli for our second leg of our trip around Mallorca. This place is a gem! First, THAT POOL (omg)! Pure 1940s European fantasy lying by the giant pool up in the mountains. This alone made the stay for us! Service was quite good, though this was the first spot where we had English/communication issues, albeit only a handful of times. Our room was a bit disappointing as it only had two small windows. I don’t believe Expedia gave the option to choose room types, but I saw other rooms had balconies and when staying in the beautiful mountains of Deya, I definitely would have paid for that! Food was extremely good - the suckling pig in particular has been our top meal of the trip so far. Deya itself is very small but very picturesque. I’m glad we only stayed for 2 nights otherwise boredom may have set in (but this is just me). This place is a gem! I know there’s a higher end hotel in Deya but after seeing it during our walkabout, I’m glad we stayed in Ed Moli - that pool is unforgettable and any additional facilities that the other place may have would go to waste cause for me 2 nights in Deya was the right amount! Again, THAT POOL 😍😍
2 nachten verbleven in juni 2022
Reactie van Agustín Risco, General Manager op 13 jun 2022
Dear Ryan, Thank you for taking the time to write this detailed review of your recent visit. It is very rewarding to know that you had such an enjoyable stay, and made the most of our pool, your satisfaction means everything to us. We do regret that your room didn't entirely meet your expectations. As we do offer different room categories, please let us know of any preferences when booking or upon arrival so that we may find the room best suited to you. We hope that you will return on a future occasion. Best regards, Agustín Risco, General Manager

10/10 – Uitstekend

Yvonne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in mei 2022
Reactie van Agustín Risco, General Manager op 5 sep 2022
Dear Yvonne,Thanks for this great rating!We are glad your stay was perfect.We look forward to the pleasure of seeing you again in the future. Kind regards,Agustín Risco, General Manager

4/10 – Matig

Geverifieerde reiziger

Positief: Comfort kamer
Negatief: Personeel en service
3 nachten verbleven in mei 2022
Reactie van Agustín Risco, General Manager op 18 mei 2022
Dear Guest We acknowledge with thanks your rating about your recent stay. We regret that not everything was to your satisfaction. Any suggestions on how we could improve? Best regards, Agustín Risco, General Manager

10/10 – Uitstekend

Naceme

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel in Deai. Clean nice rooms, recommend staying in main building where rooms have been remodeled.
2 nachten verbleven in april 2022
Reactie van Agustín Risco, General Manager op 3 mei 2022
Dear Naceme, Thank you for taking the time to share your review. The satisfaction of our guests is very important to us, and it is rewarding to receive your positive feedback. We are proud of the high standards we set for ourselves and this inspires us to continue maintaining our facilities to those standards. We look forward to welcoming you back soon. Best regards, Agustín Risco, General Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
4 nachten verbleven in oktober 2021
Reactie van Agustín Risco, General Manager op 28 okt 2021
Dear Guest We acknowledge with thanks your rating about your recent stay. We are sorry that not everything was to your satisfaction. We would love to know how we could have improved your experience with us. Best regards, Agustín Risco, General Manager

6/10 – Redelijk

Anja

Reisde met familie
Positief: Netheid
Sie bewegen sich von 4 auf 3 Sterne zu...
Positiv: die wunderschöne Poolanalage und das warme Wasser Negativ: Schlechte Beschilderung; die Gäste suchen und suchen; der geschlossene Fitnessbereich und die nicht vorhandenen Alternativen, wie z.B. Yoga im Freien; die schlechte Koordination beim Essen, ob Frühstück oder Abendessen, es fehlte der Überblick: sehr schlechtes Management. Fazit: für den Preis gibt es genügend andere Hotels mit besserem Service
3 nachten verbleven in oktober 2021
Reactie van Agustín Risco, Hoteldirektor op 26 okt 2021
Sehr geehrte Anja, vielen Dank für Ihr Feedback. Es tut uns leid, dass unser Hotel Ihre Erwartungen nicht vollständig erfüllen konnte. Unser Fitnessbereich ist derzeit aufgrund der aktuellen Corona-Lage geschlossen, denn die Sicherheit unserer Gäste und Mitarbeiter hat oberste Priorität. Für Ihre Hinweise zu unserem Service danken wir Ihnen und werden diese in unsere Verbesserungsprozesse einbeziehen. Wir freuen uns, dass Ihnen unser wunderschöner Pool mit dem warmen Quellwasser gut gefallen hat. Gern wären wir wieder einmal Ihre Gastgeber, um Sie von unserem guten Service überzeugen zu können. Mit freundlichen Grüßen, Agustín Risco, Hoteldirektor

8/10 – Goed

Adam

Positief: Netheid, staat van de accommodatie en faciliteiten
Good value for Deia
It was great location hotel was good standard rooms were in need of refurbishment
7 nachten verbleven in oktober 2021
Reactie van Agustín Risco, General Manager op 18 okt 2021
Dear Adam, Thank you for taking the time to share your review. We are delighted that you appreciated our beautiful surroundings and that you enjoyed our hotel. We are grateful for all feedback as it helps us to continuously review our services. We do hope to be able to welcome you back again. Best wishes, Agustín Risco, General Manager

10/10 – Uitstekend

Patrik

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2021
Reactie van Agustín Risco, General Manager op 14 okt 2021
Kära Patrik, Vi vill tacka dig för att du betygsatt din senaste vistelse så högt. Det gläder oss att vi uppfyllde dina förväntningar och vi önskar dig varmt välkommen åter. Med vänliga hälsningar, Agustín Risco, General Manager

6/10 – Redelijk

Clare

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service
Tale of two hotels
The hotel has some good points and bad points. The rooms in the original building are outdated, tired not 4* standard. The pool is lovely but not many beds can go around the pool so the option is a side terrace bit. A major plus was their private beach area set in the rocks. The major issue they have is with the service at meal times. Our first evening meal ensured that we would not dine there again. Our first contact with the waiting staff was extremely rude, we booked a reservation but somehow we were not on the list and he was attacking in his insistence we had to booked, I told him several times we had booked. he then looked irritated and hassled and dumped us on a table. We were not explained the menu, no one served us for some time it was not a good smooth service. There are serious management issues with breakfast, the majority of staff are hassled, grumpy and running around. the sitting and cleaning of tables is disorganised and slow, Wanting to sit in a nice spot waiting for them to clear does not go down well, they come across as angry that you can't just sit down anywhere as they are not organised enough to clear tables. The food was delicious but the hotel has serious issues with the dinning area and really need to sort this out as many diners were not happy including myself.
5 nachten verbleven in oktober 2021
Reactie van Agustín Risco, General Manager op 15 okt 2021
Dear Clare. We would like to thank you for your comments. Due to protocols, the number of sunbeds and tables have been reduced in order to guarantee social distancing. The maximum number of guests has also been reduced accordingly. Please accept our most sincere apologies for the dinner service, we are aware that on that night there were several issues, and we are working on this so it does not happen again. We understand your position about the breakfast. Breakfast has been an issue for most hotels these past two years. Most have decided to take the easy path and offer a served continental breakfast, but we believed we needed to offer the best option to our guests, so that they did not miss out on anything during their stay. We therefore offer an a la carte Breakfast with many options and which does, internally complicate things a little. All has been adapted and is served at the table. Our staff are very aware to comply with all protocols as they are conscious of how important this is. There are some moments where it may take a little longer and we are very grateful that guests have mostly understood this. Thank you very much for your kind comment about the food. We shall pass your comments on to our Chef and his team. This season we have prioritized our guest´s and staff´s security over giving a “normal” service from which we have all learned a lot and keep on working to improve our services. Hoping to have the chance to welcome you in the not too distant future and show you that your comments were no made in vain. Kind regards, Agustín Risco, General Manager

8/10 – Goed

B

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2021
Reactie van Agustín Risco, General Manager op 31 okt 2021
Dear Guest Thanks for sending us your rating. We are glad that your expectations were met. We would love to know what would have made your stay a perfect one. We hope to welcome you back for a return visit, Best regards,

6/10 – Redelijk

Jette

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Lever ikke op til prisen for en overnatning
Fint hotel, men ringe service. Poolområde liggestole spærret med håndklæder trods forbud. Morgenmad gik helt i koks trods nøje afkrydsning dagen før.
1 nacht verbleven in september 2021
Reactie van Agustín Risco, General Manager op 7 sep 2021
Kære Jette. Mange tak for anmeldelsen af jeres ophold på vores hotel, Es Molí, og for du valgte at booke hos os. Vi beklager selvfølgelig meget den uheldige situation med morgenmaden, men håber da at problemet blev løst. angående pool området så er det ikke altid nemt at overvåge alting, vi regner med at vores gæster finder det i deres egen interesse at overholde de skrevne regler. Vi forsøger at sørger med største glæde for alle vore gæster, og håber på at få lov at byde dig velkommen tilbage. Agustín Risco, General Manager

10/10 – Uitstekend

Madeleine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great!
Everything was great! Location of the hotel was great, with only a short walk to restaurants in Deia. Pool and outdoor area was amazing. Will defiantly stay here again if I go back to Déia!
3 nachten verbleven in augustus 2021
Reactie van Agustín Risco, General Manager op 31 aug 2021
Dear Madeleine, Thank you for sharing this lovely review. We are so pleased you enjoyed your stay and that we will be your top choice whenever visiting Deià. It's great to know that you found our location to be ideal for your requirements and you were able to make the most of our pool. We look forward to welcoming you back soon. Kind regards, Agustín Risco, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Es Moli a beautiful property in a breathtaking location. The pool Is one of the nicest I’ve seen at any hotel, and the private beach is spectacular. Staff are attentive. Normally I don’t like to eat dinner at hotels but the outside terrace for dining is lovely and the food is good.
3 nachten verbleven in augustus 2021
Reactie van Agustín Risco, General Manager op 20 aug 2021
Dear Guest, We are glad to receive such a positive review! We are so pleased you enjoyed your stay and that we were able to meet your expectations. It's great to know that you found our location to be ideal for your requirements and you were able to make the most of our pool. It would be a pleasure to welcome you back on another occasion. Best wishes, Agustín Risco, General Manager

10/10 – Uitstekend

claus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
fantastisk hyggeligt hotel med god service og ikke mindst fremragende beliggenhed. Deres private lille beach resort er super fint.
5 nachten verbleven in juni 2021
Reactie van Agustín Risco, General Manager op 7 jul 2021
Kære Claus. Tusinde tak for din fine anmeldelse af dit ophold på Es Molí. Dine varme anbefaling glæder os meget og vi takker for de rosende ord om beliggenheden og hotellet. Vi er altid glade for at vide, vores gæster har befundet sig godt hos os. Det vil altid være en glæde at sige velkommen tilbage næste gang, du besøger Deià. Agustín Risco, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
Great hotel, location, surroundings and pool area. Beautiful scenic views of Deia and the mountains. Best private beach a few km away.
3 nachten verbleven in mei 2021
Reactie van Agustín Risco, General Manager op 4 jun 2021
Dear Guest, Thank you for this great review. We are very lucky to have such a privileged location and are delighted we were able to help you enjoy it. We hope that you will visit us again in the future. Kind regards, Agustín Risco, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

6 nachten verbleven in augustus 2020
Reactie van Agustín Risco, General Manager op 21 aug 2020
Dear Guest, Thanks for your high rating of our hotel. We are glad we met your requirements and look forward to the pleasure of seeing you again in the future Kind regards, Agustín Risco, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in augustus 2020
Reactie van Agustín Risco, General Manager op 17 aug 2020
Kære gæster. Mange tak for den flotte rating -det er alletiders! Vi er utrolig glade for vi kunne levere til jeres fulde tilfredshed. Bedste hilsner, Agustín Risco, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
You stay here!!
It was really good memory for us. Good service and nice pool. Dont forget to enjoy the private beach.
1 nacht verbleven in juli 2020
Reactie van Agustín Risco, General Manager op 10 aug 2020
Dear Guest, Please accept our thanks for this review of your stay at Es Molí. We are happy to know you had such a memorable experience with us and hope to have you again as a guest in our hotel. Thank you for your recommendation! Our best wishes, Agustín Risco, General Manager

10/10 – Uitstekend

Jakob, Denmark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel and staff was awesome... The small cove was simply amazing ! Look forward to return !
1 nacht verbleven in juli 2020
Reactie van Agustín Risco, General Manager op 13 jul 2020
Dear Jakob, Thank you for such an amazing review. A message of satisfaction from a recent guest is always a reward and incentive for our Es Moli family to continue with their efforts to uphold our high standards. We are very pleased you had an enjoyable stay and were able to make the most of our exclusive rocky cove 'La Muleta' We look forward to welcoming you back for another excellent stay. Best wishes, Agustín Risco, General Manager

10/10 – Uitstekend

Emmy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfection.
We had the most relaxing and enjoyable stay here at Es Moli. The location was pure perfection... Nestled in the mountains, beautiful roam-able property and views of the ocean. Deia is such a quaint, picturesque village and only steps away. It was so quiet and tranquil - exactly what we wanted. The staff was beyond friendly and the room was very comfortable. I really enjoyed my facial at the spa. Don't hesitate - book.
3 nachten verbleven in oktober 2019
Reactie van Agustín Risco, General Manager op 31 okt 2019
Dear Emmy, Thank you for such a positive review. It is rewarding for us to know that our location was to your liking and that you enjoyed our serene atmosphere. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. The comfort and well-being of our guests are of the utmost importance to us, and we are delighted that you were pleased with your accommodation. Thank you for your kind mention of our Wellness facility. Your recommendations are truly appreciated. We look forward to welcoming you back. Best wishes, Agustín Risco, General Manager

10/10 – Uitstekend

uday

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A marvellous hotel with fantastic service
What a great stay. This is a lovely hotel with great food and amenities and exceptional staff who do their utmost to serve and help you We had teh most wonderful stay, made the most of teh amenities - the pool, spa, the cove, great breakfasts and some excellent dinners. Could not ask for more
7 nachten verbleven in oktober 2019
Reactie van Agustín Risco, General Manager op 31 okt 2019
Dear Uday, Thank you for such a positive review. Our hotel aims to provide a memorable experience and we are delighted that we were able to exceed your expectations. Our team members always go out of their way to ensure they deliver the best service possible. We are happy that all the amenities were to your needs. Thank you for highlighting our pool facility, our Wellness facility, and other facilities. It is rewarding for us to know that you had a wonderful dining experience. We look forward to welcoming you back. Best wishes, Agustín Risco, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

14 nachten verbleven in oktober 2019

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Choice in Beautiful Deia
Beautiful hotel, stunning location, luxurious pool area, rally enjoyed our time there.
3 nachten verbleven in augustus 2019
Reactie van Agustín Risco, General Manager op 25 okt 2019
Dear Timothy, Thank you for posting this review. Our hotel aims to provide a truly unique experience, and we are delighted that you enjoyed your time with us. We greatly appreciate your comments about our prime location in the Picturesque village of Deià We look forward to welcoming you back in the future. Best wishes, Agustín Risco, General Manager