Hola Nathalie, Thank you for the kind feedback! We are happy that you enjoyed the room, the friendliness of our staff, the food, the facilities and the location. As for the cleaning, we regret that you did not find it satisfactory. In such cases, you should always forward your comments to our staff. Also, we are sorry to hear that you would choose another hotel next time, however, we are happy that you had a nice stay with us. Best wishes, Ferrer Hotels Team

Beste gast, We zijn vereerd om te horen dat je de inspanning van onze medewerkers waarderen. We hopen dat we uw verblijf een uitstekende ervaring kon maken. Onze excuses voor het eventuele ongemak over de overdracht. Hartelijk dank voor uw bezoek! We hopen dat je weer zal komen! Beste wensen, Ferrer Hotels Team

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that our staff made a lasting impression with their helpfulness and friendliness. It is gratifying to know that the cleanliness of our rooms, the condition of the hotel, and the service provided met your expectations and contributed to a memorable experience. Furthermore, it pleases us that our room amenities added to the comfort of your stay.Thank you for highlighting these aspects of your visit.It would be a pleasure to welcome you back. Best wishes,Customer service Ferrer Hotels

Lieber Philipp,vielen Dank für Ihren Kommentar und wir hoffen, dass Sie uns bald wieder besuchen werden.Mit freundlichen Grüßen,FH