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Beoordelingen van enVision Hotel & Conference Center Mansfield-Foxboro

2.5 out of 5
enVision Hotel & Conference Center Mansfield-Foxboro
31 Hampshire St, Mansfield, MA

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 319 van 1008 beoordelingen" "
Gastenscore: 8 - Goed. 265 van 1008 beoordelingen" "
Gastenscore: 6 - Redelijk. 174 van 1008 beoordelingen" "
Gastenscore: 4 - Matig. 129 van 1008 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 121 van 1008 beoordelingen" "

7,0/10

Netheid

8,0/10

Personeel en service

6,8/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

MATTHEW

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice facilities, room was great
4 nachten verbleven in mei 2024
Reactie van Cameron op 12 mei 2024
Thank you for leaving a review! We're happy you enjoyed your stay!

8/10 – Goed

Jornell

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
I loved the bed and my room Only two things the ice machine did not work on my floor and fridge other than that it was nice peaceful. I’ll plan for n coming back in August.
2 nachten verbleven in mei 2024
Reactie van Cameron op 12 mei 2024
That's good news that you're coming back! We can't wait to see you again. We'll follow up with engineering about our ice machines to make sure they're in tip top shape. Thank you!

2/10 – Ontzettend slecht

valerie, Montreal

Le gérant n’a pas voulu me rembourser ma dernière nuit non utilisé et aviser 48 hr avant sou pretexte que c’étais prépayer avec expedia. Très dèçu
4 nachten verbleven in mei 2024
Reactie van Cameron op 12 mei 2024
Nous nous excusons pour les inconvénients de votre séjour. Nous contacterons la direction de l'hôtel pour connaître les détails de votre problème.

6/10 – Redelijk

Michael

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
All amenities were amazing. The issue I want to bring up is that the facility had a fire alarm at 5:30 a.m. An email explaining ha happened after would have been nice.
1 nacht verbleven in april 2024
Reactie van Cameron op 12 mei 2024
We apologize for the event that happened during your stay. We will work with upper management to ensure that something like that won't happen again. We still appreciate you taking the time to leave a comment for us. Thank you!

10/10 – Uitstekend

Graham

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing all around
1 nacht verbleven in mei 2024
Reactie van Cameron op 12 mei 2024
Thank you for leaving a review! We hope to see you again soon!

10/10 – Uitstekend

Graham

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome!
3 nachten verbleven in mei 2024
Reactie van Cameron op 12 mei 2024
Thank you for leaving a review! We hope to see you again soon!

10/10 – Uitstekend

Sergio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Cameron op 12 mei 2024
Thank you for leaving a review! We hope to see you again soon!

10/10 – Uitstekend

Alissa

Positief: Netheid
.
1 nacht verbleven in mei 2024
Reactie van Cameron op 12 mei 2024
Thank you for leaving a review! We hope to see you again soon!

6/10 – Redelijk

Ashley

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Cameron op 12 mei 2024
Thank you for leaving a review! Can you give us a few details on how we could improve a future stay?

10/10 – Uitstekend

Tanya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Cameron op 5 mei 2024
Thank you for leaving a review! We hope to see you again soon!

10/10 – Uitstekend

Tanya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast was our fav.
1 nacht verbleven in april 2024
Reactie van Cameron op 4 mei 2024
Thank you for leaving a review! We hope to see you again soon!

2/10 – Ontzettend slecht

Terry

The maid stole from me
4 nachten verbleven in april 2024
Reactie van Cameron op 4 mei 2024
We take situations like this one very seriously. We're going to follow up with housekeeping management for the next steps to pursue. Thank you.

2/10 – Ontzettend slecht

Mahidy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Brandon Davis op 30 apr 2024
We are sorry that you did not enjoy your stay. Would love to have more feedback about went wrong during your stay.

8/10 – Goed

Claudia

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
First time using this property, The layout was very interesting, made our stay and experience very pleasant. It’s not a modern place but we liked our time there.
1 nacht verbleven in april 2024
Reactie van Cameron op 28 apr 2024
We're happy that you enjoyed your stay! We hope to see you another time!

4/10 – Matig

james

One side smelt like marijuana and the other side smelt like chlorine. Would NOT stay here again.
2 nachten verbleven in april 2024
Reactie van Cameron op 28 apr 2024
We apologize about the inconveniences of your stay. We're a non-smoking hotel, so we take these kinds of reviews very seriously. We'll follow up with housekeeping to see how we can better address the situation. Thank you for sharing your thoughts!

8/10 – Goed

Juan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Brandon Davis op 26 apr 2024
Thank you for the positive feedback!

10/10 – Uitstekend

Cristiano

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice place I enjoy it
1 nacht verbleven in april 2024
Reactie van Brandon Davis op 25 apr 2024
Thank you for the kind words and the positive review!

10/10 – Uitstekend

Carla

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was clean and affordable. However, there wasn’t daily housekeeping services. When asked for additional facecloths for the room, none were available so additional hand towels were provided instead.
2 nachten verbleven in april 2024
Reactie van Brandon Davis op 25 apr 2024
Thank you for the kind words and the positive review!

6/10 – Redelijk

katelyn

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Not the best very loud and people have no decency
1 nacht verbleven in april 2024
Reactie van Cameron op 21 apr 2024
We apologize for the inconveniences of your stay. We understand that it is Spring Break and there were many children in the halls, and we will do our best to continue keeping control of the situation.

4/10 – Matig

Cory

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stay was below average was given one room that we unpacked in and began a cleanliness check per usual we checked the bed for bugs as a routine being a frequent hotel traveler it was clean was happy left the bed unmade and went to grab dinner and drinks returned about 2 hours later to blood drops all over the unmade bed.. asked the desk if the room was entered by staff from the hotel and was told no and to gather my things and go to the front desk to switch rooms. At the front desk I was told they have cameras but cannot check them to see if someone entered my room? Was changed to a room 6 doors down from the original room that had no hotel phone in the room and a leaking shower head and was never told anything about the original incident after I was told management would be notified would not recommend next time will spend an extra 40 per night
2 nachten verbleven in april 2024
Reactie van Brandon Davis op 20 apr 2024
I am sorry that you did not enjoy your stay. We would love for you to give us another chance in the future as we are working to improve the facility.

8/10 – Goed

Kathleen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our family have been going to this property for years.
1 nacht verbleven in maart 2024
Reactie van Brandon Davis op 20 apr 2024
Thank you for the great review and the kind words!

10/10 – Uitstekend

Ahmad/Tamara

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, comfortable beds
1 nacht verbleven in april 2024
Reactie van Brandon Davis op 20 apr 2024
Thank you for the great review!

10/10 – Uitstekend

Nicky

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay beautiful and quiet And the service
1 nacht verbleven in april 2024
Reactie van Brandon Davis op 20 apr 2024
Thank you for the great review and the kind words!

6/10 – Redelijk

Scott

Zakenreiziger
Someone from front desk opened my door at 1am while I was asleep looking for Someone
2 nachten verbleven in april 2024
Reactie van Brandon Davis op 20 apr 2024
I am sorry that you did not enjoy your stay. We would love for you to give us another chance in the future as we are working to improve the facility.

4/10 – Matig

Nykole

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dirty/dated.
2 nachten verbleven in april 2024
Reactie van Brandon Davis op 20 apr 2024
I am sorry that you did not enjoy your stay. We would love for you to give us another chance in the future as we are working to improve the facility.

4/10 – Matig

jason

Negatief: Netheid, voorzieningen
The hot water ran out fast and the fan in the room was really loud.
1 nacht verbleven in april 2024
Reactie van Brandon Davis op 20 apr 2024
I am sorry that you did not enjoy your stay. We would love for you to give us another chance in the future as we are working to improve the facility.

4/10 – Matig

Adam

Reisde met familie
Positief: Personeel en service
People screaming in the Hall way all night
1 nacht verbleven in april 2024
Reactie van Brandon Davis op 20 apr 2024
I am sorry that you did not enjoy your stay. We would love for you to give us another chance in the future as we are working to improve the facility.

10/10 – Uitstekend

Todd

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Brandon Davis op 20 apr 2024
Thank you for the great review and the kind words!

10/10 – Uitstekend

Shah Fahad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Brandon Davis op 20 apr 2024
Thank you for the great review and the kind words!

10/10 – Uitstekend

Noah_

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great!
1 nacht verbleven in april 2024
Reactie van Brandon Davis op 13 apr 2024
Thank you for the 5 star review!

2/10 – Ontzettend slecht

sergio

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No hot water and the room was too cold
1 nacht verbleven in april 2024
Reactie van Cameron op 7 apr 2024
We apologize for the inconveniences experienced during your stay. We'll follow up with engineering to fix the issues and continue to improve!

10/10 – Uitstekend

Hanan

Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van Cameron op 7 apr 2024
Thank you for leaving a review! We hope to see you again soon!

8/10 – Goed

melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Brandon Davis op 27 mrt 2024
Thank you for the positive review!

8/10 – Goed

Kristen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Cameron op 23 mrt 2024
Thank you for leaving a review! We hope to dee you again soon!

8/10 – Goed

Emza Celebic

Reisde met partner
Positief: Netheid, personeel en service
Room was ok, spacious room and good bathroom size. The ceiling had stains on it, like it leaked from room upstairs and faucet in the shower was leaking. Balcony is very nice.
1 nacht verbleven in maart 2024
Reactie van Brandon Davis op 18 mrt 2024
Thank you for the positive words!

4/10 – Matig

Elizabeth

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
We were in a room on the first floor, close to the indoor pool. There are two entrances to the room: one from the hallway, one slider by the pool/atrium. The sliders cannot be secured from outside if the door. If you’d like to have your room secure you cannot exit through the slider. The room was 74° and humid when we got there & it took over 24 hours for the temp to come down. The toilet didn’t work for our entire stay!!! We used the shared, public bathrooms. The restaurant took 2 hours for food to come. It was middle of the road food but very reasonably priced. Everything is close. Stores, restaurants, shopping, coffee were all within 10 minutes or so. The atrium was very pretty and a great use of space: all open & has plenty of seating & tables.
Reactie van Cameron op 15 mrt 2024
We're happy that you enjoyed the amenities and the overall aesthetic of the location! The issues that you highlighted will be brought up to our engineering staff, as we are always looking to improve and reviews help us achieve that. Thank you for leaving one!

4/10 – Matig

Andrew

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen
Room was dirty and staff was slow to respond. No toddler bed/ pack n play although told I would have one brought to my room.
2 nachten verbleven in februari 2024
Reactie van Cameron op 4 mrt 2024
We apologize for the inconvenience, we'll follow up with the front desk management as we don't carry child play packs of any kind. We'll make sure front desk staff is aware of the policy, and we'll follow up with housekeeping in regards to your concerns.

2/10 – Ontzettend slecht

Allison

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property smell like smoke in the rooms The rooms are not clean the window was broken there was stuff all over the window sills
1 nacht verbleven in maart 2024
Reactie van Cameron op 7 mrt 2024
We deeply apologize for the inconveniences that were experienced during your stay. We're always working on improving, and we take reviews like this one to heart. We always try our best to ensure the safety and comfort of our guest, and will be following up with management to address the issues. Thank you for leaving a review.

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and quiet in industrial park
1 nacht verbleven in maart 2024
Reactie van Cameron op 2 mrt 2024
Thank you for leaving a review! We hope to see you again soon!

4/10 – Matig

Amanda

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The pool area and water was very dirty and full of hair balls. The room needed to be vacuumed. The room was missing towels and cups upon arrival.
1 nacht verbleven in februari 2024
Reactie van Brandon Davis op 1 mrt 2024
I am truly sorry that this transpired. We will work with our housekeeping department to ensure a situation like this does not occur again.

4/10 – Matig

Olivia

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Brandon Davis op 25 feb 2024
Thank you for your review!

2/10 – Ontzettend slecht

Rami

Negatief: Netheid, personeel en service
Cold room, they kept the heater off probably to save on utility bill. Towels smell bad, sink overflowing- we informed them but they didn’t bother to do any action. Certainly, we will not go again
2 nachten verbleven in februari 2024
Reactie van Shannyn op 20 feb 2024
Thank you for taking the time to provide enVision with your feedback. We value all of Our guests opinions, and want to improve and make the best of all of Our Guests experiences. Our team will take all of these under advisement and work on improving. If you would like to discuss further with a supervisor please contact (508)339-2200 and ask for Brandon. enVision Hotel Mansfield hopes that someday you may give Us another opportunity. Thank you again.

8/10 – Goed

Shawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Shannyn op 20 feb 2024
Thank you for taking the time to provide a review rating and choosing to stay at enVision Mansfield Hotel.

8/10 – Goed

Steven

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the table and chairs on the balcony outside of the room 👍 long walk to our room
1 nacht verbleven in februari 2024
Reactie van Brandon Davis op 13 feb 2024
Thank you for the positive feedback!

2/10 – Ontzettend slecht

Georgia

1 nacht verbleven in februari 2024
Reactie van Brandon Davis op 9 feb 2024
We are sorry that you did not enjoy your stay with us. I would love to hear more about what went wrong with your stay.

8/10 – Goed

Tamara

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was only there for a few hours. The pool area was chilly. There were some stains on the towels in my room, however, overall it’s been my go to hotel for MANY years and I will continue to go back. A little bummed there’s no more jacuzzi.
1 nacht verbleven in februari 2024
Reactie van Brandon Davis op 7 feb 2024
Thank you for the review kind words. We are sorry that there was indication of a jacuzzi when that is not the case.

4/10 – Matig

David

Negatief: Netheid, staat van de accommodatie en faciliteiten
It’s just run down and the carpet in the room smelled
1 nacht verbleven in februari 2024
Reactie van Brandon Davis op 7 feb 2024
Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would appreciate the opportunity to discuss your experience further, so please get in touch with our management at 508.339.2200. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit.

10/10 – Uitstekend

TJ

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in februari 2024
Reactie van Cameron op 5 feb 2024
Thank you for leaving a review! We hope to see you soon!

10/10 – Uitstekend

Lisa

1 nacht verbleven in februari 2024
Reactie van Brandon Davis op 20 mrt 2024
Thank you for the 5 star review!

2/10 – Ontzettend slecht

Hongding

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
空调太吵
1 nacht verbleven in januari 2024
Reactie van Cameron op 30 jan 2024
We apologize for the air conditioner noise during your stay. We'll follow up with engineering and make sure to fix the issue!