Terras

Beoordelingen van Tranquility Bay Beachfront Hotel and Resort

4 out of 5
Tranquility Bay Beachfront Hotel and Resort
2600 Overseas Hwy, Marathon, FL

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 640 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 209 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 80 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 44 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 1000 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Lauren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful. Nice music each night. Sunset sets behind Palm trees.
3 nachten verbleven in april 2024
Reactie van Lauren Clevenger - General Manager op 24 apr 2024
Thanks for your feedback and review Lauren. This time of year, the sunset is a little farther to the east. As we near the summer months, it will shift and be directly off the shore! We hope you will come back for another visit then. Take care.

10/10 – Uitstekend

Carsten

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Sehr schöne Unterkunft, etwas "in die Jahre" gekommen. Im Verhältnis zu höherwertigen Anlagen zu teuer
4 nachten verbleven in april 2024
Reactie van Lauren Clevenger - General Manager op 12 apr 2024
Thanks for the feedback! We will note your comments and are however, please to see you had a 5-star experience with us! Please come back soon!

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Lauren Clevenger - General Manager op 12 apr 2024
Thanks for being our guest and for the 5-star review! We hope you enjoyed all that Tranquility Bay has to offer Amanda. Please come back soon.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Lauren Clevenger - General Manager op 5 apr 2024
We are so grateful you had a 5-star experience Jennifer! Wishing you safe travels and hope to see you soon.

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to relax
2 nachten verbleven in maart 2024
Reactie van Lauren Clevenger - General Manager op 5 apr 2024
We could not agree more, James! Thanks for choosing Tranquility Bay and for taking the time to leave us a review. We appreciate you, please come back soon!

8/10 – Goed

Scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful view from our unit! Our unit could use a little TLC
4 nachten verbleven in februari 2024
Reactie van Lauren Clevenger - General Manager op 12 mrt 2024
We love that you loved your view! And appreciate the comment for improvement. Thanks for being our guest!

10/10 – Uitstekend

Jimmy

2 nachten verbleven in februari 2024
Reactie van Lauren Clevenger - General Manager op 5 apr 2024
Welcome to the Tranquility Bay family Jimmy! We hope you visit was full of warm memories. We hope to welcome you back soon, and our team thanks you for your feedback.

10/10 – Uitstekend

Kara

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great property. Clean and safe. Great beach and tiki bar. Loved the yoga class. Would have liked a hot tub for the colder days. Tight parking. Overall excellent resort!!!
3 nachten verbleven in februari 2024
Reactie van Lauren Clevenger - General Manager op 1 mrt 2024
Your feedback is so appreciated Kara, and I cannot wait to share it with our team. They work extremely hard every day to ensure our resort and rooms are clean, safe, and the perfect setting for some R&R. I am glad to see you enjoyed our complimentary Yoga session as well! We hope to welcome you back very soon for another excellent stay! Best wishes from the TB team.

4/10 – Matig

Gail

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
5 nachten verbleven in februari 2024
Reactie van Lauren Clevenger - General Manager op 1 mrt 2024
Good day from Tranquility Bay Gail, thank you for being our guest and taking time to leave us a review. It appears that we may have missed expectations during your recent visit. We always take guest feedback to heart, in order to grow and improve for future guests. Should you wish to provide more details from your recent visit, we would welcome them. Our team wishes you well in your future travels.

10/10 – Uitstekend

Rodney

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff made a Really nice property even better.
3 nachten verbleven in februari 2024
Reactie van Lauren Clevenger - General Manager op 22 feb 2024
I could not agree more Rodney, thank you so much for taking the time to shout out our team. They will love to read you had a 5-star stay, and we were able to leave a lasting impact. Please come back soon!

10/10 – Uitstekend

Yanina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic stay!!
2 nachten verbleven in februari 2024
Reactie van Lauren Clevenger - General Manager op 16 feb 2024
You just made our day, so glad you enjoyed your visit. Hope to see you soon Yanina!

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beach is really not swimmable due to seaweed. Rooms are large and bed was comfortable. Planned to stay longer til we realized the beach wasn't up to par...
1 nacht verbleven in januari 2024
Reactie van Lauren Clevenger - General Manager op 9 feb 2024
Greetings Michael, thank you for the 4 star review of your recent visit. I am so sorry for the impact the oceanic seaweed may have caused. Our landscaping team works diligently to clear the seaweed as soon as they are able. Sadly, it is most common in the winter months. I hope overall, the rest of your stay was enjoyable and without issue. Please come back soon!

10/10 – Uitstekend

Cary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the location and the ambiance. Wished that the watercraft would have been available. Staff are very attentive and the views from TJ at sunset are memorable.
8 nachten verbleven in januari 2024
Reactie van Lauren Clevenger - General Manager op 5 feb 2024
Greetings Cary, thank you so much for sharing your feedback. In light of the temporary watersports closures, I am so pleased to see you still had a 5-star experience. I really appreciate your understanding about the weather, and safety precautions having to be enforced due to high winds. I hope we get to welcome you back again someday, our team thanks you for your business and kind words.

10/10 – Uitstekend

kevin

5 nachten verbleven in januari 2024
Reactie van Lauren Clevenger - General Manager op 5 apr 2024
Thank you for being our guest Kevin! We are glad to see you had a 5-star experience with us. Take care and safe travels.

2/10 – Ontzettend slecht

Shon

2 nachten verbleven in januari 2024
Reactie van Lauren Clevenger - General Manager op 5 feb 2024
Greetings Shon, I am saddened to see we fell short of a 5-star experience on your recent visit. Although you did not list any comments as to your experience here, I hope you were able to share more details with our team, so that we were able to rectify any issues. If not, please do not hesitate to reach out to us to share more details. We welcome all feedback. Thank you.

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Espectacular siempre la Mejor opción para pasarlo en familia
2 nachten verbleven in januari 2024
Reactie van Lauren Clevenger - General Manager op 5 feb 2024
We are so thankful for wonderful guests like you. Thank you for your business and we hope to welcome you and your family back very soon!

10/10 – Uitstekend

melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Private beach area with tiki bar was very nice.
4 nachten verbleven in januari 2024
Reactie van Lauren Clevenger - General Manager op 5 feb 2024
Thanks for the 5-star review Melissa! We could not agree more, our private walk-in beach is one of a kind, and very unique for the Keys. We hope to welcome you back very soon. Until then, safe travels!

8/10 – Goed

Amy

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
It certainly provides tranquility and a calm and relaxing environment. Beautiful views of the water and sunsets. Peaceful. Some maintenance needed inside the unit. Dishwasher upper rack was broken and did not clean dishes well. There were some missing utensils for cooking. Downstairs bathroom had strong mildew odor and the floors were sandy when walking barefoot even though we did not veture to the sand. There was also evidence of termites on the upstairs railing above the stairs.
2 nachten verbleven in januari 2024
Reactie van mmorales op 27 jan 2024
Thank you for your review of Tranquility Bay. We love to hear from our guests and use their feedback to improve our resort. We do hope to see you again on our beach very soon! My regards, Miguel Morales Director of Operations

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van mmorales op 27 jan 2024
Thank you for the 5 star review!

10/10 – Uitstekend

Joe

Quiet. Beach 👍❤️
3 nachten verbleven in januari 2024
Reactie van mmorales op 27 jan 2024
Thank you for your review of Tranquility Bay. We love to hear from our guests and use their feedback to improve our resort. We do hope to see you again on our beach very soon! My regards, Miguel Morales Director of Operations

10/10 – Uitstekend

richard

3 nachten verbleven in januari 2024
Reactie van Lauren Clevenger - General Manager op 5 feb 2024
We appreciate your business and 5-star review Richard! Please come back soon!

6/10 – Redelijk

Horatiu

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Tiki bar pricey with tip included, restaurant quite pricey also , Beach, dirty, and and full of seaweeds
4 nachten verbleven in januari 2024
Reactie van mmorales op 27 jan 2024
We apologize for your negative experience while staying at Tranquility Bay. We will use your feedback to improve our resort for guests in the future, and we hope you will be one of them! Please let us know how else we can be better. Thank you again for your feedback.My regards, Miguel Morales Director of Operations

10/10 – Uitstekend

VERONICA, Miami

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Lauren Clevenger - General Manager op 2 jan 2024
Thank you for the 5-star review Veronica! Our team is so pleased you enjoyed your stay with us this holiday season. Welcome to the family, and please come back soon!

8/10 – Goed

Carol, Bend

7 nachten verbleven in december 2023
Reactie van Lauren Clevenger - General Manager op 2 jan 2024
Thank you for being our guest Carol, and for taking time to share your feedback. We hope it will be the first of many visits to Tranquility Bay!

8/10 – Goed

Tamera

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We were charged an extra $354 at end of our stay, not disclosed until we left, still not sure what for?
5 nachten verbleven in december 2023
Reactie van mmorales op 23 dec 2023
Thank you for your review of your recent stay at Tranquility Bay. We have noted your comments and will use them to improve our resort. My regards, Miguel Morales Director of Operations

10/10 – Uitstekend

Tonia

2 nachten verbleven in december 2023
Reactie van mmorales op 23 dec 2023
Thank you for the 5 star review!

10/10 – Uitstekend

Darlene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property!! So relaxing, pool areas were awesome, lots to do, and we were right on the ocean. Key lime pie in restaurant was great. Bar along the ocean. Staff were very friendly and place was super clean. Definitely returning!
Reactie van mmorales op 27 jan 2024
Thank you for your review of Tranquility Bay. We love to hear from our guests and use their feedback to improve our resort. We do hope to see you again on our beach very soon! My regards, Miguel Morales Director of Operations

10/10 – Uitstekend

Norman, Naperville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel with a stunning pool surrounded by palms. We had a Garden room, it was really large, clean and well decorated.
4 nachten verbleven in december 2023
Reactie van mmorales op 23 dec 2023
We’re so happy to hear you loved your recent stay at Tranquility Bay! And thank you for leaving your honest feedback. We use this to continually improve the guest experience at our resort. We would love to see you again soon!My regards, Miguel Morales Director of Operations

10/10 – Uitstekend

MIGUEL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautifully design resort, with a Florida Key high-end vibe from the Lobby reception to the decoration of the rooms. Spacious 3brm with confortable beds and each room with its own balcony. Very relaxing time.
1 nacht verbleven in december 2023
Reactie van mmorales op 23 dec 2023
You definitely made the most of your recent trip to the beautiful Keys! We love reading about all of the exciting things our guests experience during their stay with us. And we’d love to see you back on the beach soon.My regards, Miguel Morales Director of Operations

10/10 – Uitstekend

Carlos

2 nachten verbleven in december 2023
Reactie van Lauren Clevenger - General Manager op 2 jan 2024
Carlos, thanks for being our guest this holiday season! We cannot thank you enough for your business and trust. Please come back soon!

8/10 – Goed

Frank A

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Was nice place just for quiet getaway. Didnt like the fact that one bar on property would make there own hours and overcharged for drinks. Would stay in keywest for a little more stuff to do next time.
Reactie van Lauren Clevenger - General Manager op 16 feb 2024
Thanks for taking the time to leave us a review Frank! I appreciate your candor and feedback regarding your experience at the Tiki Bar. Wishing you safe travels home.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Lauren Clevenger - General Manager op 9 feb 2024
Thank you for taking the time to share feedback from your 5-star stay! Please come back soon, and welcome to the Tranquility Bay family.

10/10 – Uitstekend

Timothy E

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time to the keys and loved. room was perfect!
5 nachten verbleven in september 2023
Reactie van mmorales op 23 dec 2023
Your review made us so happy to read! Thank you for taking the time to provide positive feedback of your recent stay. We’d love to hear from you again very soon and see you out on the beach in the near future.My regards, Miguel Morales Director of Operations

10/10 – Uitstekend

Lauren Christine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay at Tranquility Bay was amazing! We stayed in one of the beachfront two-bedroom houses and it was even better than expected! The house was perfect for our family of four, which includes my husband and I and our two daughters - a late-teen and a 9-year old. The full kitchen was great because we were able to buy groceries for most of the week and didn't have to eat out for every meal. We also appreciated the inclusion of a washer and dryer in the second bedroom so we were able to run some laundry before heading home! The private beach and property grounds were beautiful and well-kept, and all staff members we interacted with were incredibly friendly. The resort is immediately next to the Turtle Hospital, which made for a quick walk to such a neat spot. The large lagoon-style pool was great and we spent a lot of time there - we were even lucky enough to get to hang out with some of the iguanas who made the area their home! Overall, I would highly recommend this resort, especially to those traveling with kids. All four of us absolutely loved our time there and were sad when it was time to head back home to the Midwest. The resort's location is great with a 35-45 minute drive north to fun family spots like Robbie's and Islamorada Fishing Company, and just a little over an hour down to Key West. We will definitely be back!
5 nachten verbleven in november 2023
Reactie van mmorales op 23 dec 2023
That sounds like an amazing vacation! We’re thrilled to read how much you enjoyed your recent stay with us. And we would love to do it all again very soon. Make sure to check our special offers page for new promotions for your next stay. My regards, Miguel Morales Director of Operations

10/10 – Uitstekend

Thomas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tolles Hotel, direkt am Meer mit Sandstrand. Die Anlage ist sehr sauber und gepflegt. Wir hatten ein zweistöckiges Appartement mit Blick auf das Meer.
1 nacht verbleven in november 2023
Reactie van Lauren Clevenger - General Manager op 2 dec 2023
We are so glad to see you enjoyed your beach house and all Tranquility Bay has to offer. Thanks for your trust and please come back soon!

10/10 – Uitstekend

Jamie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in an ocean view 2 bedroom cottage and enjoyed the views, comfortable living space and relaxing atmosphere. The pool is very well set-up. Although the beach is quite nice, we didn't swim. The hotel does a good of clearing out the sea grass. The setting at the Tiki bar at the beach/ocean is very nice but the food wasn't good.
3 nachten verbleven in november 2023
Reactie van Lauren Clevenger - General Manager op 2 dec 2023
Thank you for your trust and for acknowledging our efforts with the seagrass. I am glad you enjoyed your time with us, please come back soon!

8/10 – Goed

Kate

Reisde met familie
Positief: Personeel en service
There is nothing wrong with this property except the price which is exorbitant for what you get. The 3 bedroom waterfront house has uncomfortable furniture and the outside deck needs replacing (splinters and exposed nail heads). When we checked in they had just finished cleaning and there was a giant cockroach in the bedroom and the safe was broken. It took 8 phone calls and 2 days to get it fixed. The drinks at the tiki hut were $20 each and barely drinkable. We waited an hour for the water sports guy to show up (during his business hours) and he never did. The place is more a condo rental than a resort. I paid an average of $1,500 a night and I expected more. We won’t be back.
5 nachten verbleven in november 2023
Reactie van Lauren Clevenger - General Manager op 2 dec 2023
Kate, I am saddened to see there were some misses during your stay. We value all feedback and will be sure to investigate some of your comments. Wishing you safe future travels.

4/10 – Matig

Jerry

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The room needed a massive refresh. The bathroom floor grout was black (with mold I assume) and the shower was terrible (e.g., calking job of a four year old; my wife did not take a shower at all during our stay). The Tiki Bar was depressing (and even the $17 margaritas couldn't make it nice). No beach access to swim. I could look pasty this if the hotel rate was much much lower than we paid. Also, the extra $52 charged on-site for "resort fee" was ridiculous.
2 nachten verbleven in november 2023
Reactie van Lauren Clevenger - General Manager op 2 dec 2023
Thanks for this feedback. We will look into your concerns with your room. Wishing you safe future travels.

10/10 – Uitstekend

Kerry

Reisde met een groep, Reisde met familie
We had such an amazing time! Thank you!
2 nachten verbleven in november 2023
Reactie van Lauren Clevenger - General Manager op 2 dec 2023
I am THRILLED to see you enjoyed your stay with us. Please come back soon Kerry!

10/10 – Uitstekend

Mika

1 nacht verbleven in november 2023
Reactie van mmorales op 23 dec 2023
Thank you for the 5 star review!

10/10 – Uitstekend

Carilyn, miami

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tranquility name, tranquility place!
2 nachten verbleven in september 2023
Reactie van Lauren Clevenger - General Manager op 2 dec 2023
You nailed it! Thanks for your trust and please come back soon for another 5-star experience.

10/10 – Uitstekend

Roman

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is very friendly
1 nacht verbleven in november 2023
Reactie van Lauren Clevenger - General Manager op 2 dec 2023
Our team will be thrilled to hear your feedback, thanks for your trust Roman.

10/10 – Uitstekend

Michael

1 nacht verbleven in november 2023
Reactie van mmorales op 23 dec 2023
Thank you for the 5 star review!

8/10 – Goed

Augusto

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Lauren Clevenger - General Manager op 2 dec 2023
Thanks for taking the time to leave feedback on your stay Augusto! Wishing you safe future travels.

8/10 – Goed

Brayanny

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only thing we didn’t like it was the late check out options , they charged me $100 and the hotel wasn’t full
2 nachten verbleven in november 2023
Reactie van Lauren Clevenger - General Manager op 2 dec 2023
Brayanny, thanks for the feedback. I understand your concern, however our 2 and 3 bedroom villas take up to 4 hours to clean, and late check outs cause us to push our staffing back later into the day. We thank you for your business and understanding on this policy.

8/10 – Goed

howard

1 nacht verbleven in november 2023
Reactie van mmorales op 23 dec 2023
Thank you for the 4 star review!

4/10 – Matig

Matthew

Reisde met partner
Positief: Netheid
2 nachten verbleven in november 2023
Reactie van Lauren Clevenger - General Manager op 2 dec 2023
We welcome all feedback Matthew and thank you for taking the time to share yours.

10/10 – Uitstekend

Alejandro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
i love this place
2 nachten verbleven in november 2023
Reactie van Reservation Lead op 10 nov 2023
Thanks for your feedback , we’ll see you again

10/10 – Uitstekend

Marleny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and good service
4 nachten verbleven in november 2023
Reactie van Reservation Lead op 10 nov 2023
Thanks for your feedback

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A slice of paradise
This resort is PERFECT for families and small groups. We chose the room with only water glimpses and it was just as good as staying on the water. We will absolutely return for years to come! The grounds are incredibly breathtaking and worth every penny. A few cons: The actual rooms. We had a baby and spent most of the time in our room. The furniture is a little dated and old (the couch has stains and just felt damp 24/7). The tiles are cracked and some are completely loose. The shower heads look like they haven’t been changed in at least 5-7 years. The rooms could benefit from some TLC. The views and grounds make up for some of those concerns. Also, the doors don’t close all the way. Made me feel a little unsafe….
2 nachten verbleven in november 2023
Reactie van Reservation Lead op 10 nov 2023
Thanks for choosing Tranquility Bay as your stop in the keys , we really appreciate your feedback , was an honor for us to have you as a guest , we’ll see you again .