Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 368 van 996 beoordelingen" "
10 - Uitstekend
368
Gastenscore: 8 - Goed. 355 van 996 beoordelingen" "
8 - Goed
355
Gastenscore: 6 - Redelijk. 147 van 996 beoordelingen" "
6 - Redelijk
147
Gastenscore: 4 - Matig. 67 van 996 beoordelingen" "
4 - Matig
67
Gastenscore: 2 - Ontzettend slecht. 59 van 996 beoordelingen" "
2 - Ontzettend slecht
59
8,4/10
Netheid
8,4/10
Personeel en service
7,6/10
Voorzieningen
7,8/10
Staat van de accommodatie en faciliteiten
8,4/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Geverifieerde reiziger
7 aug 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel
Grote, nette kamer. Badkamer is netjes, typisch Amerikaans en mag een update hebben. Goede bedden en ontbijt is ook goed. Altijd koffie en thee gratis verkrijgbaar in de lobby.
Geverifieerde reiziger
4/10 – Matig
Ron, Nederland
23 jun 2015
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Te duur en niet schoon
Niet boeken , duur voor de geleverde kwaliteit
Slecht ontbijt, vieze tafels,
Kamer OK maar erg simpel voor dat geld
Hebben beter gezien deze trip voor minder geld
Ron
10/10 – Uitstekend
Harmen Jan, Groningen
9 aug 2014
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi vlakbij Monterey
Bij inchecken ging de telefoon, de baliemedewerker nam op om te vertellen dat hij bezig was. Hij zei eerst gasten te helpen asn de balie want daar had hij mee te maken.
Ontbijt was zeer goed voor Amerikaanse begrippen. Kamer netjes maar hier en daar beetje grauw. Ik zou wel zo weer daar overnachten. Mooi uitgangspunt voor whalewatching in Monterey.
Harmen Jan
8/10 – Goed
Wilfred, Nieuwkoop
13 jun 2014
Positief: Netheid, comfort kamer
ok maar niet bijzonder
Het hotel is een standaard Holiday Inn hotel, dezelfde stijl en atmosfeer als een hoop hotels van de grote ketens. Het ontbijt was niet slecht, maar ook dit bestond uit de standaard plastic bordjes, plastic bestek en onstellend veel plastic verpakking. Goed om een nacht door te brengen en dan weer verder te reizen.
Wilfred
8/10 – Goed
S. Van Haastert, Schiedam
22 aug 2013
Positief: Netheid, personeel en service en comfort kamer
Wij logeerden hier 2 nachten. Wij hadden suite er stonden 2 kingbedden en 1 slaapbank. Ontbijt oke, plastic borden. Wij hebben er niet ontbeten, want wij vonden ht restaurant ongezellig. Wij zijn 's avonds in san luise obispo gaan eten. Gezellig stad met leuke restaurants.
S. Van Haastert
10/10 – Uitstekend
Alyssa
Reisde met partner
28 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed this hotel overall.
Alyssa
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Olga
Reisde met familie
27 mei 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Holiday inn never disappoints- clean comfortable beds, windows that open, good breakfast, quick check in. The only wish was that hot tab would be open, but it was closed. Other than that- very good, relaxing, quiet stay.
Olga
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Ana
Reisde met familie
24 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always enjoy staying here.
Ana
2 nachten verbleven in mei 2024
Reactie van Holiday Inn Express Marina Staff op 24 mei 2024
Hello Ana,You are amazing! Thank you for the wonderful review. We cannot wait to welcome you back again!
10/10 – Uitstekend
Shaunee
23 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Shaunee
2 nachten verbleven in mei 2024
Reactie van Holiday Inn Express Marina Staff op 25 mei 2024
Hello Shaunee,You are amazing! Thank you so much for taking time out of your busy day to give us such a glowing rating. We truly appreciate it! Thank you for sharing your experience.
10/10 – Uitstekend
Laurie
Reisde met partner
20 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We like where our room was located and the friendliness of the staff. We usually stay in our RV but sold it and trying hotels. This one is a keeper
Laurie
3 nachten verbleven in mei 2024
Reactie van Holiday Inn Express Marina Staff op 24 mei 2024
Hello Laurie,Thank you for taking the time to leave a review. We think you are a keeper as well. We cannot wait to welcome you back!
10/10 – Uitstekend
Jeannette, San Jose
24 apr 2024
Jeannette
1 nacht verbleven in april 2024
Reactie van Holiday Inn Express Marina Staff op 24 mei 2024
Hello Jeannette,Thank you for taking the time out to leave us a fantastic rating. We greatly appreciate you choosing to stay with us. We hope that we can wow you again on your next visit.
2/10 – Ontzettend slecht
Bradley
9 apr 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Has no running water!
Bradley
1 nacht verbleven in april 2024
Reactie van Holiday Inn Express Marina Staff op 1 mei 2024
Hello Bradley,We truly apologize for the unexpected water shut off. We were not expecting it to last the majority of the day. We would love to welcome you back for a more positive experience. Please come back and visit us again.
8/10 – Goed
gaby
Reisde met familie
8 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved that it was so clean and friendly staff. Also we had a good size refrigerator and microwave. Walls are very thin so everything from the other rooms to the hall way could be heard.
gaby
2 nachten verbleven in april 2024
Reactie van Holiday Inn Express Marina Staff op 24 mei 2024
Hello Gaby,Thank you for your wonderful review. We are delighted to hear that you enjoyed your room and our staff. We definitely pride ourselves on our cleanliness and are happy to know that it has not gone unnoticed. We are sorry to hear that the walls in your room were paper thin and will work to figure out how we can fix that for future stays. Thank you and come again!
10/10 – Uitstekend
Anne
Reisde met familie en kleine kinderen
3 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice stay, clean and lovely staff . Breakfast had a great selection for my kids.
Anne
1 nacht verbleven in april 2024
Reactie van B Sangdot op 5 apr 2024
Hi there! Thank you for leaving us a 5-star review. We're so happy to hear that you enjoyed your stay with us. We hope to see you again soon!
8/10 – Goed
XIALU
Reisde met een groep, Reisde met familie
3 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Is good
XIALU
1 nacht verbleven in april 2024
Reactie van B Sangdot op 5 apr 2024
Thank you for taking the time to share your positive review with us. We are thrilled to hear that you enjoyed your stay at the Holiday Inn Express. Your kind words mean a lot to us and we are grateful for the opportunity to serve you.Our team strives to provide the best possible experience for all our guests and we are glad that our efforts made your stay memorable. We hope to have the pleasure of welcoming you back soon.Thank you again for choosing Holiday Inn Express.
10/10 – Uitstekend
Regina
Zakenreiziger
2 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service
Regina
1 nacht verbleven in maart 2024
Reactie van B Sangdot op 5 apr 2024
Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. Our team works hard to provide the best possible experience for our guests, and it's always rewarding to see that effort recognized.We can't wait to welcome you back to our hotel in the near future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Warm regards
2/10 – Ontzettend slecht
Amanda
Reisde met familie
28 mrt 2024
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had no hot water the whole time we stayed here! I would not recommend staying at this property.
Amanda
2 nachten verbleven in maart 2024
Reactie van B Sangdot op 5 apr 2024
I am sorry to hear that you had no hot water during your stay at our property. Please accept our sincerest apologies for the inconvenience this may have caused you. We take the comfort and satisfaction of our guests very seriously, and we regret that we fell short on this occasion. We have looked into the issue and taken steps to ensure that this does not happen again in the future. Thank you for bringing this to our attention, and we hope that you will give us another chance to provide you with a better experience in the future.Best regards,
10/10 – Uitstekend
Michael
25 feb 2024
Michael
1 nacht verbleven in februari 2024
Reactie van Holiday Inn Express Marina Staff op 26 feb 2024
Hello Michael,Thank you so much for taking the time to leave a review. We appreciate the wonderful score. Please come and see us again we would love to welcome you back!
10/10 – Uitstekend
Ruben
22 feb 2024
Ruben
1 nacht verbleven in februari 2024
Reactie van Holiday Inn Express Marina Staff op 26 feb 2024
Hello Ruben,We appreciate you taking the time to leave our hotel a review. We are ecstatic with the wonderful rating. Our goal is to ensure all guest have a amazing stay and we are happy that we were able to meet your expectations. We hope to see you back again!
10/10 – Uitstekend
Teresa
21 feb 2024
Teresa
3 nachten verbleven in februari 2024
Reactie van Simon op 21 mrt 2024
I wanted to personally thank you for taking the time to leave us a 5-star review. We are thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations. We take pride in providing our guests with exceptional customer service and are so glad that we could make your stay memorable. Your review means a lot to us and encourages our staff to continue providing excellent service to all of our guests.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back soon.
10/10 – Uitstekend
Amy
Reisde met familie
19 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It has a nice breakfast. The gym is small but adequate. Walmart is within walking distance. Coffee in the room with Keurig k-Cups. Extra coffee available in the lobby.
Amy
3 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Marina Staff op 26 feb 2024
Hello Amy,We appreciate so much the time you took to leave our hotel a review. We were happy to read the nice comments and amazing score. We are thrilled to hear that you enjoyed your stay and we cannot wait to see you back again.
10/10 – Uitstekend
Francisco
Reisde met familie, Reisde met familie en kleine kinderen
11 feb 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
It was a nice stay.
Francisco
1 nacht verbleven in februari 2024
Reactie van Holiday Inn Express Marina Staff op 26 feb 2024
Hello Francisco,Thank you so much for the perfect score. We truly work hard everyday to ensure our guest have a pleasant stay and are happy to hear that we were able to do that for you. Please come and see us again in the future. Safe Travels!
10/10 – Uitstekend
Mark
21 jan 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Mark
1 nacht verbleven in januari 2024
Reactie van Holiday Inn Express Marina Staff op 24 jan 2024
Hello Mark,Thank you for taking the time to share your experience. We are ecstatic to have earned a 5 star review. Please come back and visit again!
8/10 – Goed
Cynthia, Fresno
18 jan 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Cynthia
1 nacht verbleven in januari 2024
Reactie van Holiday Inn Express Marina Staff op 24 jan 2024
Hello Cynthia,Thank you for choosing to stay at the Holiday Inn Express Marina. We appreciate you taking the time to leave a review. Please let us know if there is anything else we can do for you. We hope to see you back again.
10/10 – Uitstekend
Mirian
Reisde met familie
16 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mirian
3 nachten verbleven in januari 2024
Reactie van Holiday Inn Express Marina Staff op 24 jan 2024
Hello Mirian,Thank you for staying at the Holiday Inn Express Marina and for taking the time to leave us a review. We are thrilled to have earned a 5 star rating. So happy to hear that you enjoyed your stay. We hope you choose us again in the future.
6/10 – Redelijk
Geverifieerde reiziger
Reisde met familie
30 dec 2023
5/10
My stay was ok. My room phone didn’t work, breakfast was not good. One of the main reason I booked here was for the breakfast. The room was clean and bed felt amazing. I didn’t like I couldn’t get a receipt at checkout because I booked through Hotels.com. That has never happen before.
Geverifieerde reiziger
3 nachten verbleven in december 2023
Reactie van Holiday Inn Express Marina Staff op 24 jan 2024
Hello,Thank you for choosing the Holiday Inn Express. We appreciate your thoughtful review. We will take all feedback into consideration and apologize that you were not able to obtain a receipt as Hotels.com should have sent an emailed receipt to you on the day of check out. We can always print a blank receipt for you but a detailed receipt would come from the third party you booked with. Please let us know if there is anything else we may assist you with. We hope you will give our Hotel another try in the future
10/10 – Uitstekend
jerry
Reisde met partner
28 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
jerry
4 nachten verbleven in december 2023
Reactie van Holiday Inn Express Marina Staff op 24 jan 2024
Thank you for the five stars Jerry. Those stars make our day brighter, and we’re always delighted to serve happy customers like you.
2/10 – Ontzettend slecht
ZHIQIN
Reisde met familie
29 nov 2023
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a horrible experience staying at this hotel. On 6AM Saturday 11/25/2023, my family were waked up by noise from upstairs. The noise were constant and we had to get up around 7AM. I called front desk and was told that the two rooms I paid for was directly underneath the breakfast area. I asked hotel front desk(Elizabeth) to reflect this to the manager. I complained about hotel shall not sell the two rooms directly under breakfast area without telling customer upfront. I also requested front desk to have manager call me back. I'm very disappointed that it's been 4 days and no one called me back. My wife and my son suffered headache from the disturbance of the noise. The hotel clerk told me that they usually do not sell the rooms underneath breakfast area. Sounds like they are aware of the issue but still sold the rooms to customer without upfront disclosure.
I'm sending complains to multiple agencies and demand hotel to refund my payment since the hotel failed to provide quiet enjoyment which I had paid for it. Not to mention the pain and suffering due to the greediness of this business.
ZHIQIN
1 nacht verbleven in november 2023
Reactie van Holiday Inn Express Marina Staff op 24 jan 2024
Hello Zhiqin,Thank you so much for taking the time to write to us. I wanted to let you know how sorry we are that you went through that difficult experience. I just wanted to follow up with you to make sure the situation was 100% resolved to your satisfaction.As you know, it’s important for us to provide our customers with stellar service. That’s why we would love your feedback as to how we handled your negative experience.And if we did fully resolve the issue, would you mind if we share your words with others? We love letting customers know that if a problem arises, we are totally invested in seeing it fixed for them.Thank you so much, and I look forward to hearing from you!
8/10 – Goed
Narcizo
26 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the quite place
Narcizo
1 nacht verbleven in november 2023
Reactie van Holiday Inn Express Marina Staff op 24 jan 2024
Hello Narcizo,We are delighted to hear you had a good experience. We are happy to hear you enjoyed the quiet environment the hotel provides. Please let us know how we can improve our brand and get the perfect score next time around.
8/10 – Goed
Jose
Reisde met familie
25 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quite place. Staff are efficient and helpful. Pillows could be better. They are too soft and flatten after a few hours.
Jose
2 nachten verbleven in november 2023
Reactie van Holiday Inn Express Marina Staff op 24 jan 2024
Hello Jose,We appreciate your kind words. We’re glad to hear you had a positive experience and value the time you took to provide feedback and are taking immediate steps to address the issue you mentioned. We hope you will come and stay with us again in the future.
4/10 – Matig
Triccia
19 nov 2023
Positief: Netheid
Triccia
2 nachten verbleven in november 2023
6/10 – Redelijk
Richard, Los Gatos
12 nov 2023
Richard
1 nacht verbleven in november 2023
Reactie van Holiday Inn Express Marina Staff op 24 jan 2024
Hello Richard,Thank you for the rating. We’ll do an even better job next time around and earn those five stars.
6/10 – Redelijk
Jose, Arroyo Grande
Reisde met familie
19 okt 2023
Positief: Personeel en service, voorzieningen
So much noice from room to room (toilet flush) can be heard from next room.
Jose
1 nacht verbleven in oktober 2023
10/10 – Uitstekend
Charlene
Reisde met familie
10 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Charlene
1 nacht verbleven in oktober 2023
6/10 – Redelijk
Dave
8 okt 2023
Dave
1 nacht verbleven in oktober 2023
10/10 – Uitstekend
Andrew
2 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff and nice big clean rooms
Andrew
1 nacht verbleven in oktober 2023
Reactie van Holiday Inn Express Marina Staff op 20 okt 2023
Hello Andrew,Thank you for taking the time out to leave us a review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We hope you will come see us again!
10/10 – Uitstekend
Fred
11 sep 2023
Fred
2 nachten verbleven in september 2023
Reactie van Holiday Inn Express Marina Staff op 20 okt 2023
Hello Fred,Thank you for leaving us a stellar review. We truly appreciate great guest like you! We work really hard to give our guests the finest experience possible, so reviews like yours are truly rewarding to see.We’d love to welcome you back soon, so don’t be a stranger. Thanks again!
8/10 – Goed
James
11 sep 2023
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Pricey with Minimum accomodations
The hotel was not what we expected, given the price we paid for it. When we walked in, the girl at the front desk was nice, but didn't smile much. When we asked about the pool and hot tub, she said it wasn't open, with no explaination. Our room was pretty basic. It felt like motel 6 with Hilton pricing. The breakfast was very good.
James
1 nacht verbleven in september 2023
Reactie van Holiday Inn Express Marina Staff op 11 sep 2023
Hello James,Thank you for staying at the Holiday Inn Express Marina and for taking the time to share your experience. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company. Thank you!
6/10 – Redelijk
Roger
Reisde met familie
5 sep 2023
Spa out of service and appeared to be for some time. No notice given.
Roger
2 nachten verbleven in september 2023
Reactie van Holiday Inn Express Marina Staff op 11 sep 2023
Hello Roger,Thank you for stay at the Holiday Inn Express Marina. We appreciate you taking the time to share your experience. We apologize that you were not aware of our spa being out of service, we do have it listed on our website and IHG application. We hope you will give us another opportunity once our spa is up and running. Thank you!
10/10 – Uitstekend
Barbara
28 aug 2023
Barbara
1 nacht verbleven in augustus 2023
Reactie van Holiday Inn Express Marina Staff op 20 okt 2023
Hello Barbara,We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience at the Holiday Inn Express Marina. Thank you again!
10/10 – Uitstekend
Zhenyu
Reisde met familie
23 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zhenyu
2 nachten verbleven in augustus 2023
Reactie van Holiday Inn Express Marina Staff op 20 okt 2023
Hello Zhenyu,Your 10/10 review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice for lodging in the future. If there’s anything specific you’d like to highlight about your experience, please feel free to share!
8/10 – Goed
Guofan, South San Francisco
22 aug 2023
Positief: Netheid
Guofan
1 nacht verbleven in augustus 2023
10/10 – Uitstekend
William
Reisde met familie
13 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
William
1 nacht verbleven in augustus 2023
10/10 – Uitstekend
Claire
10 aug 2023
Claire
1 nacht verbleven in augustus 2023
8/10 – Goed
Maria
Reisde met familie
7 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Downgrade from previous stays
I have stayed at this hotel several times. I was disappointed that the spa was under construction and not available. It’s understandable but still a disappointment. The breakfast is usually very good. This time, not so much. The sausage patties and egg omelets were very over cooked everyday and links were not an option.
The breakfast is a reason that I opt to stay here at a higher price than other options. I’ll likely look at other accommodation options in the future.
Maria
2 nachten verbleven in augustus 2023
10/10 – Uitstekend
luis
Reisde met familie
6 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, they have breakfast and parking.
luis
1 nacht verbleven in augustus 2023
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
5 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Thank you for your help in arranging early check in so my daughter could get to her thesis defense on time!
Geverifieerde reiziger
1 nacht verbleven in augustus 2023
2/10 – Ontzettend slecht
Armando
31 jul 2023
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool area was closed
Armando
1 nacht verbleven in juli 2023
10/10 – Uitstekend
Monica
Reisde met familie
26 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer