The following issues occurred at our ~1k rental:
- The house was damp and sticky and the basement was uninhabitable because of the musty, dank, wet smell. We did locate the dehumidifier in the basement but it was completely filthy and covered in mold. (Based on reviews, prior guests had complained about this so Pristine Vacation Rentals clearly knew and hadn't addressed it.)
- The floor was *dirty*
- Some of the “clean” cups and plates in the cupboard had crusted food and drink stuck to them
- Black curly hair was on the mattress when we stripped the sheets in the morning
- The fireplace didn't work
- The TV didn't work
- One of the kitchen stools was broken
- A chaise was broken and buckled when you sat on it because a wheel was completely detached and had been propped back up.
When this was relayed to Pristine Vacation Rentals they asked us why we didn't let them know so they could clean.. we were there for one full day, we kept discovering issues gradually, and we were also exhausted from grieving the loss of a loved one which is why we went to the mountains in the first place. Were they going to spend the entire day we were there cleaning the house that was already supposed to be "pristine"? We conveyed this and never heard back. So disappointed.