Lobby

Beoordelingen van Hilton McLean Tysons Corner

4 out of 5
Hilton McLean Tysons Corner
7920 Jones Branch Dr, Tysons, McLean, VA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 584 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 215 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 103 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 49 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 52 van 1003 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

paul

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel looked new. Everything works and no touch ups were found. I rated staff 4 stars because when I checked in the receptionist did not even acknowledged me. But the next day when i checked out a diffirent receptionist was ok
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Lary

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old but classy. We liked the sound prof doors that really isolate the noise as the rooms all face the bar in the lobby. The pool water temperature could be adjusted as it was really cold and the temperature in the pool area was a bit too hot. Overall great place to stay.
1 nacht verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Lary,Thank you for your perfect rating! It was such a pleasure having you here, and we appreciate you mentioning our peaceful atmosphere. Your feedback about the temperature of the pool will be shared with our internal team for further consideration, as we are always seeking new ways to improve. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Danielle

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about my stay was just amazing.
1 nacht verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Danielle,Thank you for taking the time to provide your glowing review of your recent experience at Hilton McLean Tysons Corner. We are delighted to hear that you thoroughly enjoyed your stay and hope to see you again soon.Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Stephen, Holly Springs

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I only stayed one night but I was in a room with a refurbished bathroom that had a nice walk in shower. The room was comfortable and breakfast was pretty good.
1 nacht verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Stephen,Thank you for choosing Hilton McLean Tysons Corner and for sharing such a wonderful review. We are delighted you enjoyed our wonderfully renovated bathroom, comfortable accommodations, and delicious breakfast. It would be a pleasure to welcome you back for a longer visit so you can truly enjoy all we have to offer.Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Sharon, Lewisville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly
4 nachten verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
Dear Sharon,Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was truly a pleasure having you here, and we hope you return soon.Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Vienna

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Vincent

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff. Perfect room!!!
1 nacht verbleven in mei 2024
Reactie van General Manager op 8 mei 2024
Dear Vincent,From our wonderful accommodations to our friendly team members, we're thrilled to know that you enjoyed everything about your time with us. Thank you for the perfect rating, and we hope to see you again soon. Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Xiaoqi

1 nacht verbleven in mei 2024

10/10 – Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and convenient with lots of parking.
3 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Sandra,Thank you so much for taking the time to share your thoughts on your recent visit! We're thrilled our excellent location suited your needs well and that the high standards of cleanliness we adhere to were reflected in your stay. It was truly a pleasure having you as our guest, and we hope you return soon.Stacie Bladen,Director of Rooms

2/10 – Ontzettend slecht

Peyman

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Vienna

1 nacht verbleven in april 2024

8/10 – Goed

Justin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Dear Justin,Thank you for choosing to stay with us at Hilton McLean Tysons Corner. We aim to provide all of our guests with a wonderful experience, so we're thrilled you enjoyed your visit. It was a pleasure to host you, and we hope you'll choose to visit us again soon.Stacie Bladen,Director of Rooms

6/10 – Redelijk

Stephanie

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Very nice personnel and management, but unfortunately we could not check into our room until 8:30pm as no rooms were available. Airline needs take priority over other scheduled guests. We received $100 credit to use around the hotel (bar, restaurant, etc).
1 nacht verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Stephanie,Thank you for your constructive feedback. While we're glad you found our team members friendly, we regret the delay you experienced at check-in. We certainly understand your desire to settle into our accommodations after a busy day of work and travel, and we'll certainly strive to make improvements going forward. It would be our pleasure to welcome you back with a truly exceptional stay in the future.Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Tim, Garden City

Positief: Netheid, personeel en service
Am pleasantly surprised with how clean the facility is with bedsheets to the overall cleanliness of the room. Extremely satisfied with my stay.
2 nachten verbleven in maart 2024
Reactie van General Manager op 11 apr 2024
Dear Tim,Providing a clean and comfortable environment for our guests is a top priority, and we're delighted that we could exceed your expectations. Your satisfaction is our ultimate goal, and we look forward to welcoming you back to Hilton McLean Tysons Corner for another enjoyable stay.Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Nicole

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely Hotel
3 nachten verbleven in april 2024
Reactie van General Manager op 10 apr 2024
Dear Nicole,Thank you so much for the five-star review regarding your recent stay at Hilton McLean Tysons Corner! We're pleased to hear you enjoy our beautiful, welcoming property, and we hope you will stay with us again soon.Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Elizabeth Q

1 nacht verbleven in april 2024

10/10 – Uitstekend

Anne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel looks a little older and worn on the outside but is very nice inside! Quick checkin, beautiful bar, the gym has several machines. Rooms were very nice and clean. The location is a little less than a mile from the galleria, a lot of restaurants and a Wegmans within walking distant of the hotel. You can walk to the metro station too. Free parking is a win!
2 nachten verbleven in maart 2024
Reactie van General Manager op 8 apr 2024
Dear Anne,It's wonderful to hear you enjoyed your stay with us, from the quick check-in process to our well-equipped gym and clean rooms. We're glad our location near dining and public transportation, along with the convenience of free parking, added to your positive experience. Your feedback on our exterior is appreciated, and we are constantly working on improvements to ensure our guests have a memorable stay inside and out. Thank you for your review of Hilton McLean Tysons Corner. We look forward to welcoming you back soon!Stacie Bladen,Director of Rooms

8/10 – Goed

Angelina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

4/10 – Matig

Megan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t have a tv in my room
1 nacht verbleven in maart 2024
Reactie van General Manager op 29 mrt 2024
Dear Megan,While we thank you for being our guest, we are sorry and surprised to hear there wasn't a television in the room. Please know that our team is always ready to provide assistance and address any issues that may arise. We will be sure to review this concern with our team to ensure everything is as it should be for our great guests. It would be a pleasure to welcome you back for a more exceptional stay.Stacie Bladen,Director of Rooms

8/10 – Goed

Kristine

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is our 2nd weekend stay at this property for a dance workshop/competition. The facilities are lovely but our room was tight for 4 people with all our "stuff"...the fridge was TINY...and the room was damp all weekend. It was so bad that the box of tissues was damp to the bottom and had to be thrown away. I think there's a ventilation problem in the room which made it uncomfortable :-( The bar and restaurant were enjoyable and the ballrooms are spacious. The location is fabulous with shopping and dining in close proximity.
2 nachten verbleven in maart 2024
Reactie van General Manager op 29 mrt 2024
Dear Kristine,Thank you for choosing to stay with us again at Hilton McLean Tysons Corner. We're thrilled our convenient location, delicious restaurant, and plentiful amenities were some of the highlights of your trip. However, we offer our sincere apologies for any inconvenience you experienced in your room. Your comments on ways we can improve our rooms have been noted for future consideration, and we appreciate your constructive remarks. The pleasure was all ours, and we hope to welcome you back in the future.Stacie Bladen,Director of Rooms

4/10 – Matig

Katrina

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
The images posted on Expedia for the rooms are misleading and the rooms are not quite as large as dipicted. The front desk staff was friendly however the cleaning staff was incredibly rude and the room service was beyond disgusting. Pre-ordered breakfast and they forgot the bagel 3 times before it was corrected
2 nachten verbleven in maart 2024
Reactie van General Manager op 29 mrt 2024
Dear Katrina,Thank you for taking a moment to review your recent stay. We regret to learn that your experience fell short of expectations. Rest assured, your feedback will be shared internally to ensure our high standards of hospitality are being met and that professional and courteous service is being provided at all times. It is our sincere hope that you will give us another chance to change your perceptions down the line.Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Sharon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is located in on of Northern Virginia beautiful districts. It has many amenities, great staff and free parking.
1 nacht verbleven in maart 2024
Reactie van General Manager op 26 mrt 2024
Dear Sharon,Thank you for choosing Hilton McLean Tysons Corner and sharing such a delightful, five-star review. We are thrilled you were impressed with everything from our amazing staff and great amenities to our free parking and beautiful location. It would be an honor to welcome you back for another memorable stay.Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Boris

3 nachten verbleven in januari 2024

10/10 – Uitstekend

Maryjane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The dining was amazing- we weren’t going to eat in the hotel because it was expensive, but the menu, the service and especially the service was excellent! I was worth it for a wonderful experience- despite a long drive and being very tired. The staff was attentive and. Kind.
1 nacht verbleven in maart 2024
Reactie van General Manager op 22 mrt 2024
Dear Maryjane, Thank you for choosing to dine with us! We're delighted to hear that you found our dining experience amazing, despite initial reservations about the pricing. Providing excellent service is our priority, and we're pleased to know that our menu and attentive staff made your visit worthwhile. We apologize for any inconvenience caused by noise, and we appreciate your understanding. We hope to welcome you back for another wonderful experience.Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Casey

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very polite and extremely helpful. The room was clean and quite. No complaints about my stay!
2 nachten verbleven in maart 2024
Reactie van General Manager op 22 mrt 2024
Dear Casey,Thank you for choosing Hilton McLean Tysons Corner! Our team is delighted you received excellent service and enjoyed our clean, quiet room. We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit! Stacie Bladen,Director of Rooms

4/10 – Matig

Brandi

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
The customer service was excellent. The rooms are very outdated. They have signs everywhere stating quiet time is at 9:30 but that is NOT upheld. There was a huge group partying at the bar until midnight. You can hear everything in the rooms. I didn’t check the floor plan when booking but 10/10 don’t recommend a room in the atrium area.
1 nacht verbleven in maart 2024
Reactie van General Manager op 14 mrt 2024
Dear Brandi,We appreciate you expressing your concerns to us. Please accept our sincere apology for bar/atrium noise that disturbed your rest. As you mentioned, when large groups are there, noise levels can increase. Our team will work to uphold our quiet hours policy. Your comments will also aid us as we continue making improvements. However, it's good to know you received outstanding hospitality. Thank you for reaching out and we hope for an opportunity to make your next visit a better one.Stacie Bladen,Director of Rooms

6/10 – Redelijk

Phu, Clementon

1 nacht verbleven in maart 2024

8/10 – Goed

Jean, Fort Lauderdale

Positief: Netheid, personeel en service
The fast response of staff for any issues. Not many restaurants around the hotel.
9 nachten verbleven in februari 2024
Reactie van General Manager op 7 mrt 2024
Dear Jean,Thank you for spotlighting our attentive service at Hilton McLean Tysons Corner. We trust you had the comfortable, welcoming stay we are known for, and we appreciate your feedback. We look forward to having you back in the future.Stacie Bladen,Director of Rooms

10/10 – Uitstekend

kevin

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
We enjoyed our stay the room was comfortable and the food was good.
2 nachten verbleven in maart 2024
Reactie van General Manager op 5 mrt 2024
Dear Kevin,Thanks so much for this excellent review of Hilton McLean Tysons Corner! We're delighted you enjoyed your stay, including our comfy accommodations and delicious on-site dining. We'd love to welcome you back anytime.Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Gregory

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Rooms are a little dated but clean.
1 nacht verbleven in februari 2024
Reactie van General Manager op 22 feb 2024
Dear Gregory,Your five-star rating is a wonderful compliment to receive, and we thank you for spotlighting our clean rooms and superb location. Our team loves hosting returning guests, so please come back and see us at Hilton McLean Tysons Corner!Stacie Bladen,Director of Rooms

4/10 – Matig

Bruno

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Couldn't get into my room until nearly 8pm. I spent less than 10 hours total in the room.
1 nacht verbleven in januari 2024
Reactie van General Manager op 22 feb 2024
Dear Bruno,Thank you for your review. We regret to learn of your disappointment with your experience and apologize for the wait you encountered upon check-in. Your report will be discussed with our team to determine ways of improving in this respect. It is our hope that you will give us another chance to change your perceptions down the line.Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Antwain

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Edwin

Positief: Netheid, personeel en service
I like the lobby and the breakfast
1 nacht verbleven in februari 2024
Reactie van General Manager op 20 feb 2024
Dear Edwin,Thank you for selecting Hilton McLean Tysons Corner! We're glad you enjoyed our charming lobby and delicious breakfast offerings. Your satisfaction is our priority, and we can't wait to see you again. Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Jalia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience for a 1 night stay! Free car charging available for electric cars!
1 nacht verbleven in februari 2024
Reactie van General Manager op 12 feb 2024
Dear Jalia,Thank you so much for the five-star rating and we're so happy to know that convenient EV charging was perfect for your needs. Please consider coming back to join us again soon!Stacie Bladen,Director of Rooms

6/10 – Redelijk

Brian

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Front Desk staff was seemingly dismissive. I asked about changing the channel on one of the tvs over the bar area which was not staffed. I was asked if I could wait a half hour until the bar opened. This was not the Hilton service I am used to seeing.
1 nacht verbleven in januari 2024
Reactie van General Manager op 9 feb 2024
Dear Brian,Thank you for your feedback. While we're happy to see aspects of your stay were pleasant, we apologize for any disappointment with the service you received. It's clear we did not live up to your expectations for our brand, and we'll look into your comments further. Should you be in the area again, please consider coming back to see us.Stacie Bladen,Director of Rooms

2/10 – Ontzettend slecht

Carole

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Judith

1 nacht verbleven in januari 2024

10/10 – Uitstekend

LaMarr

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was spacious and I LOVED the massage chair I had in my room!! The king size bed was comfortable too.
1 nacht verbleven in december 2023
Reactie van General Manager op 9 jan 2024
Dear LaMarr,Thank you for this lovely review of Hilton McLean Tysons Corner! We're delighted you enjoyed your stay, including our comfy, well-appointed accommodations. It would be wonderful to welcome you back anytime. Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Nour El Imane

1 nacht verbleven in december 2023

10/10 – Uitstekend

Angelica

1 nacht verbleven in december 2023

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service
I went over there for a little staycation with two boys and one that’s autistic. I want to say that the option for indoor pool was a great choice for me to go there, and it just followed up with the staff being very polite. I would definitely go again.
1 nacht verbleven in december 2023
Reactie van General Manager op 9 jan 2024
Dear Carlos,Thank you! It was an honor to welcome you and your boys to Hilton McLean Tysons Corner, and we are delighted you all had such a lovely staycation. Your kind words about our great pool and wonderful staff are truly appreciated and will be shared with the team. We look forward to welcoming you back for many more memorable getaways.Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were given a room that was not, in fact ready, but the staff quickly corrected the situation. I am thoroughly satisfied with how this was handled.
1 nacht verbleven in december 2023
Reactie van General Manager op 2 jan 2024
Dear Susan,It was our pleasure to serve you, and we appreciated the opportunity to make things right when they weren't perfect from the start. Our team will certainly be rewarded for their prompt service. Thank you for choosing Hilton McLean Tysons Corner, and we hope to see you again!Stacie Bladen,Director of Rooms

10/10 – Uitstekend

Gemechu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was great
2 nachten verbleven in december 2023
Reactie van General Manager op 20 feb 2024
We're glad you had a tasty breakfast and look forward to welcoming you back in the future.

10/10 – Uitstekend

Shaobin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Glenn

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Daniel

3 nachten verbleven in december 2023

10/10 – Uitstekend

Lakisha

1 nacht verbleven in december 2023

10/10 – Uitstekend

Angie

2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Ajitpal

Reisde met partner
Negatief: Netheid
1 nacht verbleven in december 2023

6/10 – Redelijk

Teresa, Bronx

Reisde met familie
Positief: Netheid, personeel en service
We had an accessible room because of problems with balance and movement. The walk in shower was lovely but not matter how we aimed the water or situated the shower curtain, we stepped out to a flooded bathroom floor. That’s really dangerous but even more so for an elderly person who has balance issues even under safe conditions. Manager seemed to listen when we explained this, but honestly, an accessible room should have the best safety features before we check in. Considering the cost of the room, things should been great, not scary.
2 nachten verbleven in november 2023
Reactie van General Manager op 5 dec 2023
Dear Teresa,Thank you for staying with us and taking the time to bring this issue to our attention. We understand the significance of safety, especially in an accessible room. Rest assured, we take your feedback seriously and are committed to addressing this to ensure the safety and comfort of all our guests. We're sorry to hear that your experience fell short of expectations. We hope to have the opportunity to demonstrate our commitment to your comfort and safety on your next visit.Stacie Bladen,Director of Rooms