Kamer, 1 kingsize bed, niet-roken (Efficiency) | Verduisterende gordijnen, een strijkplank/strijkijzer, gratis wifi
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Beoordelingen van Ramada by Wyndham Medicine Hat

2 out of 5
Ramada by Wyndham Medicine Hat
3282 13th Avenue South East, Medicine Hat, AB

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 221 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 353 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 180 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 105 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 143 van 1002 beoordelingen" "

7,0/10

Netheid

7,6/10

Personeel en service

7,2/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Myhreen

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in november 2018
Reactie van nicole op 29 nov 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Randy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked that it is good accommodations and resonably priced in these times thks.
1 nacht verbleven in april 2024
Reactie van Karan op 2 mei 2024
Dear Randy, Thanks for sharing your experience at our hotel about your stay.

8/10 – Goed

James

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel staff were excellent! Our room was a little tatty. In the fact the towel rack is completely pulled through on one side. So just kind of hangs there. Lots of paint chips throughout. Beds were comfortable a/c worked really well. Shower had lots of pressure even though lots of water still came out of the downspout. I believe they are in the process of renovating rooms. We just happened to get one that’s not on the list yet.
7 nachten verbleven in april 2024
Reactie van Management op 30 apr 2024
Dear James,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

8/10 – Goed

Corrine

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Good breakfast, nice pool, pleasant staff. Just wish they'd hurry up and get done with the construction and that I would get one of the updated rooms when I stay here. Never heard from housekeeping during my latest 2 night stay.
2 nachten verbleven in april 2024
Reactie van Karan op 29 apr 2024
Good Morning Corrine,Thank You for sharing your experience at our hotel. We are happy to know that your stay went good and we hope to see you soon.

2/10 – Ontzettend slecht

Norma

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a hotel in very poor condition.
Reactie van Management op 23 apr 2024
Dear Norma,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

2/10 – Ontzettend slecht

Dana

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The Ramada is an old building that is only partially renovated. The first room smelled terrible, the bathroom light was out, and there was no lock on the breezeway window. The staff moved us to a recently renovated room which was very nice (albeit the stuffed chair was stained green velvet, the desk chair was orange striped, and the curtains gold and black - in a blue and aqua room). The breakfast was the usual rubber scrambled eggs and sausage, but there was no hot water for tea. I heated water in my room, but there were no tea bags. The fire alarm beeped every 15 minutes all night long, although the staff fixed it the following day. We enjoyed the sauna. I booked through Wyndham because I assumed a hotel chain would have a minimum standard - clean, quiet and safe. The first room was neither quiet or safe. And, we were charged $5.00 more than the original expedia quote. I didn’t argue, but it annoys me that the online quote is wrong. I won’t bother with Wyndham again - they are untrustworthy.
2 nachten verbleven in april 2024
Reactie van Ravdeep Singh Grewal op 22 apr 2024
Thank you for taking the time to share your feedback regarding your recent stay at our Ramada hotel. We genuinely appreciate your insights, as they provide us with valuable opportunities to improve our services and facilities.First and foremost, please accept our sincerest apologies for the initial inconveniences you encountered upon arrival. It's disheartening to hear that your first room did not meet your expectations in terms of cleanliness and safety. Rest assured, we have taken your comments seriously and will address these issues promptly with our housekeeping and maintenance teams to ensure that such oversights are not repeated in the future.We are glad to hear that our staff was able to swiftly accommodate you in a recently renovated room. While we strive to maintain consistency in our room decor, it appears that there were some inconsistencies in the furnishings of the room you were assigned. Your feedback regarding the decor is duly noted, and we will work towards ensuring a more cohesive and pleasing aesthetic throughout our property.We apologize for the inconvenience regarding the breakfast offerings and the lack of hot water for tea. Your comments have been shared with our food and beverage team, and we will take steps to improve the variety and quality of our breakfast options, as well as ensure that hot water is readily available for our guests' convenience.Regarding the persistent fire alarm issue, we understand the disruption this caused to your stay, and we appreciate your patience as we resolved the issue. Rest assured, we have conducted a thorough investigation into the cause of the alarm and have taken measures to prevent such occurrences in the future.In regards to the discrepancy in the room rate, we apologize for any confusion or inconvenience caused. As you correctly pointed out, the difference may indeed be attributed to hotel taxes or other incidental charges not included in the original Expedia quote. We understand your frustration, and we will endeavor to ensure greater transparency in our pricing policies moving forward.We are genuinely disappointed to hear that your experience has left you feeling disillusioned with our brand. We take great pride in providing our guests with a comfortable and enjoyable stay, and it is disheartening to learn that we fell short of your expectations on this occasion. Please know that your feedback is incredibly valuable to us, and we will use it as an opportunity to improve and enhance our services.Once again, we apologize for any inconvenience you experienced during your stay with us. We sincerely hope that you will reconsider staying with us in the future, as we would love the opportunity to restore your faith in our brand and provide you with the exceptional experience that you deserve.If you have any further concerns or would like to discuss your experience in more detail, please do not hesitate to contact us directly. We are here to assist you in any way we can.War

8/10 – Goed

Dalisha

Positief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Management op 22 apr 2024
Dear Dalisha,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

2/10 – Ontzettend slecht

Norma

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is not what we were expecting. The photos shown on Expedia is not what you get when you get to the hotel. Our room was in very poor conditions. The carpet floor in our bedroom was dirty, the computer chai was disgusting and filthy. The bathtub in our bedroom did not have a safety handle, it was actually broken. They did not provide shampoo or conditioner or a hairdryer. The areas around the property (hallways and stairs) were dirty and cigarets buts were all over the place. I booked another room for one of my colleagues and she didn’t have a window in her bedroom which is probably ilegal. They also photocopied our drivers license without even asking, they retained the photocopy during our stay and we had to ask them to give us copy when we checked out. The experience was terrible and Expedia, should inspect these properties. This should not be advertised as it is in the Expedia website, the photos do not match the actual rooms, this hotel is disgusting.
2 nachten verbleven in april 2024
Reactie van Karan op 22 apr 2024
Dear Norma,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had issues with your stay. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

8/10 – Goed

kemi

Zakenreiziger
Positief: Netheid, voorzieningen
It was fair enough
4 nachten verbleven in april 2024
Reactie van Management op 20 apr 2024
Dear Kemi,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please do let us know how we could improve your stay and experience next time you visit us.Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

8/10 – Goed

shauna

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a decent stay
3 nachten verbleven in april 2024
Reactie van Parvez op 19 apr 2024
Dear Shauna,Thank you for taking the time to rate your experience at Ramada by Wyndham Medicine Hat. It is always a pleasure to receive positive ratings.I will share the same with our team, who I am certain will be encouraged by it. Here at Ramada by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

6/10 – Redelijk

Meighan

Positief: Personeel en service
Negatief: Netheid
Staff are lovely at the location. Rooms could use a update. Missing towel rack, sink only had hot water and no cold water. Bathrub had hair in it.
1 nacht verbleven in april 2024
Reactie van Gurpreet op 15 apr 2024
Dear Meighan, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please do let us know how we could improve your stay and experience next time you visit us.Here at Ramada by Wyndham, we continuously strive to meet your needs and expectations and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Preet

10/10 – Uitstekend

Freddie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice pool
3 nachten verbleven in april 2024
Reactie van Parvez op 10 apr 2024
Dear Freddie,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. It is always a pleasure to receive positive ratings.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 – Goed

Shelley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is under renovation so it is an undergoing some changes. However we were surprised to be upgraded to a king size bed with a kitchenette. It was very nice, the bed was very comfortable and pillows were great!
1 nacht verbleven in april 2024
Reactie van Gurpreet op 9 apr 2024
Dear Shelley, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay wonderful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada By Wyndham , we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

6/10 – Redelijk

david

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Gurpreet op 9 apr 2024
Dear David, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat.. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please do let us know how we could improve your stay and experience next time you visit us.Here at Ramada by Wyndham , we continuously strive to meet your needs and expectations and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

10/10 – Uitstekend

DONALD

Reisde met familie
Positief: Voorzieningen
It was an old building that had some renovations done. Regardless, it was clean and the shower had lots of hot water. Breakfast meal was okay -not great. I would say, good value for the money.
2 nachten verbleven in april 2024
Reactie van Gurpreet op 9 apr 2024
Dear Donald, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay wonderful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada By Wyndham , we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 – Goed

Guenther

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
clean rooms, but not enough checks of staff on property, not a fan of people cooking fish in a hotel with their room doors open, towels haven't seen a softener for years, felt like sand paper.
2 nachten verbleven in april 2024
Reactie van Julie op 4 apr 2024
Thank you so very much for your feedback. We will be addressing those issues and hope to see you again.

10/10 – Uitstekend

Bev

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Karan op 3 apr 2024
Thank you for rating ,Bev

10/10 – Uitstekend

chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
great pool and hot tub . breakfast was decent as well.
1 nacht verbleven in maart 2024
Reactie van Julie op 21 mrt 2024
Thank you for your positive feedback with current stay with us.We hope to see you back in the future.Have a great day.

2/10 – Ontzettend slecht

Carla

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
While checking in other customers were asking to see camera footage as someone had stolen items from their vehicle. We woke up next morning to all of the fuel in our vehicle had been siphoned out. Hotel is fairly old and the age is showing , plug ins cracked , tubs need re siliconed etc.
1 nacht verbleven in februari 2024
Reactie van Julie op 21 mrt 2024
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future.Thank you

2/10 – Ontzettend slecht

Jackie

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We did not get the room we booked. No hairdryer or fridge either. Very dated and in poor condition. Pool and hot tub were dirty. Do not recommend.
1 nacht verbleven in februari 2024
Reactie van Management op 21 mrt 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Medicine Hat Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had issues during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

8/10 – Goed

Corby

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Our stay was good.
1 nacht verbleven in februari 2024
Reactie van Gurpreet op 18 feb 2024
Thank you for your positive feedback with current stay with us.We hope to see you back in the future.Have a great day.

2/10 – Ontzettend slecht

Hailey

Negatief: Netheid, staat van de accommodatie en faciliteiten
This hotel was filthy. Nothing like the hotel has online. Very unsafe area.
2 nachten verbleven in januari 2024
Reactie van Gurpreet op 28 jan 2024
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future.Thank you

2/10 – Ontzettend slecht

Daniel

3 nachten verbleven in januari 2024
Reactie van Gurpreet op 21 jan 2024
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future.Thank you

6/10 – Redelijk

Josh

1 nacht verbleven in januari 2024
Reactie van Gurpreet op 21 jan 2024
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future.Thank you

2/10 – Ontzettend slecht

Amy

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is utterly disappointing. I truly HOPE they’re undergoing renovations or something as that would be the only excuse I would kind of accept for the state that the hotel is in. From the moment I found my room, there was a dirty washcloth outside. Rooms are also dirty, the first room we stayed in had staining on the floor, walls, and the tub. After being moved rooms, the quality was still highly disappointing. The hotel looks like it’s in disrepair. The pool is fine. The washroom near the pool the lights don’t work, and the door to the bathroom barely closes with you in it. The paper towel and toilet paper were both empty. All the service doors to the staff areas were constantly open, and looked dirty. Even finding a plug for electronics to charge overnight was a struggle. Had to use the one in the bathroom. Accessible power feels like the bare minimum. Save your money, stay somewhere else.
1 nacht verbleven in januari 2024
Reactie van Gurpreet op 9 jan 2024
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future.Thank you

6/10 – Redelijk

Lisa

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service, voorzieningen
We had a stinky leaky fridge that we didn't know was leaking until it got our bags wet and stinky. It was gross. The bed wasn't too uncomfortable. You get what you pay for.
1 nacht verbleven in januari 2024
Reactie van Gurpreet op 8 jan 2024
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future.Thank you

2/10 – Ontzettend slecht

Liam

1 nacht verbleven in juli 2023
Reactie van Gurpreet op 8 jan 2024
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future.Thank you

8/10 – Goed

Robert

Probably a 3 start facility. However if you are a traveller who wants something convenient, a quick swim and hot tub , hot breakfast and get back on the road, this is a real deal. The area has multiple restaurants within 200m of the facility including a lounge, a steakhouse, indian foos restaurant and Tim Hortons.
1 nacht verbleven in december 2023
Reactie van Gurpreet op 8 jan 2024
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future.Thank you

8/10 – Goed

Shawn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was ok
Was ok...they doing renovations so it should get better
1 nacht verbleven in januari 2024
Reactie van Gurpreet op 7 jan 2024
Thank you for your positive feedback with current stay with us.We hope to see you back in the future.Have a great day.

8/10 – Goed

Louie Jane

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
New renovation
Reactie van Julie op 13 feb 2024
Thank you for your positive feedback with current stay with us.We hope to see you back in the future.Have a great day.

8/10 – Goed

Ericka

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
21 nachten verbleven in december 2023
Reactie van Gurpreet op 7 jan 2024
Thank you for your positive feedback with current stay with us.We hope to see you back in the future.Have a great day.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No waffles at breakfast despite being advertised as available. This is and important little treat I search for when booking motel rooms. The rest of my experience was good but I gave it a lower rating due to my disappointment at breakfast.
1 nacht verbleven in december 2023
Reactie van Gurpreet op 7 jan 2024
Thank you for your positive feedback with current stay with us.We hope to see you back in the future.Have a great day.

10/10 – Uitstekend

Rick

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Gurpreet op 31 dec 2023
Thank you for your positive feedback with current stay with us.We hope to see you back in the future.Have a great day.

4/10 – Matig

Damien

1 nacht verbleven in december 2023
Reactie van Gurpreet op 16 jan 2024
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future.Thank you

8/10 – Goed

Miles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
all good
1 nacht verbleven in december 2023
Reactie van Gurpreet op 28 dec 2023
Thank you for your positive feedback with current stay with us.We hope to see you back in the future.Have a great day.

8/10 – Goed

Michael

Reisde met familie
Positief: Personeel en service, comfort kamer
nice time
stayed here for yrs and always pleasurable to sit in hottub and nice swim
1 nacht verbleven in december 2023
Reactie van Gurpreet op 28 dec 2023
Thank you for your positive feedback with current stay with us.We hope to see you back in the future.Have a great day.

10/10 – Uitstekend

Bart

1 nacht verbleven in december 2023
Reactie van Gurpreet op 28 dec 2023
Thank you for your positive feedback with current stay with us.We hope to see you back in the future.Have a great day.

4/10 – Matig

melanie

2 nachten verbleven in december 2023
Reactie van Gurpreet op 15 dec 2023
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future.Thank you

4/10 – Matig

Tammie

1 nacht verbleven in december 2023
Reactie van Gurpreet op 15 dec 2023
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future.Thank you

4/10 – Matig

Ayla

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
It was under construction, the room didn’t match the photo. The bedding was thin
1 nacht verbleven in december 2023
Reactie van Gurpreet op 15 dec 2023
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future.Thank you

8/10 – Goed

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good price for a place to hang your hat
2 nachten verbleven in november 2023
Reactie van Gurpreet op 15 dec 2023
Thank you for your positive feedback with current stay with us.We hope to see you back in the future.Have a great day.

8/10 – Goed

lucinda

Zakenreiziger
Positief: Personeel en service, voorzieningen
Little pld
1 nacht verbleven in november 2023
Reactie van Gurpreet op 15 dec 2023
Thank you for your positive feedback with current stay with us.We hope to see you back in the future.Have a great day.

2/10 – Ontzettend slecht

Veronica

Zakenreiziger, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
went to check in and the front door was locked and no one answered the phone at the front desk for five minutes. then the shower/tub in our room didn’t drain water. absolutely gross.
1 nacht verbleven in november 2023
Reactie van Gurpreet op 15 dec 2023
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future.Thank you

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Gurpreet op 15 dec 2023
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future.Thank you

8/10 – Goed

Louie Jane, Spruce Grove

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I wished they have more variety breakfast stuffs. I’d stay here for work but they have the same breakfast everyday. Need some additional/alternate menu.
2 nachten verbleven in november 2023
Reactie van Gurpreet op 19 nov 2023
Thank you for your positive feedback with current stay with us.We hope to see you back in the future.Have a great day.

8/10 – Goed

Cory

Positief: Netheid
The pillows were sad
1 nacht verbleven in november 2023
Reactie van Gurpreet op 19 nov 2023
Thank you for your positive feedback with current stay with us.We hope to see you back in the future.Have a great day.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Negatief: Netheid
Comfortable, Affordable, OK, getting better 👊
We spent 17 days in Room 118 Ramada Medicine Hat during the undergoing a major upgrade. We were understanding of the construction noise and chose to not complain. However, when I extended my stay, It would have been Great Customer Service to have been offered a different room, as the construction has landed right outside our door for the last 5 days of stay. The noise didn't allow for sleeping in, and we quit using the outside entrance and used the interior entrance door due to the trail of sawdust being brought in. The carpet in our suite is in dire need of a cleaning. . . thank goodness for slippers! It surprises me they can keep the linens so brightly white! Pet friendly is so appreciated and very affordable. It was $15/night for my well trained quiet small dog. Walking spaces nearby 👍 We enjoyed the Steam Sauna, Indoor Pool, and Hot Tub! Free breakfast was available, with eggs, sausage and hash browns for hot eats along with muffins, bagels etc. One day a staff scolded my hubby for bringing breakfast to the room instead of eating in the Continental Room - thought that was inappropriate considering he's 60 not 6. . . some people have control issues. We didn't have a vehicle so cant speak about parking. I enjoyed the jetted tub, but our assistance bar was missing, I didn't let that stop me! Great shower pressure! Microwave was older but worked well. Fridge is tiny! 1 cup coffee maker, yet Suite has 2 Q beds + p/o couch - appliances should match. 🙂 Will stay again.
7 nachten verbleven in oktober 2023
Reactie van Julie op 16 nov 2023
Thank you for your feedback. I would like to apologize for the inconveniences you had during your stay.We will address your concerns and issues with our team. We look forward to your next visit.

10/10 – Uitstekend

Jeremy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Ramada by Wyndham op 11 nov 2023
Dear Guest, Thanks for taking time to rate us on our service. we hope to see you and serve you again in future.

4/10 – Matig

Kyra

2 nachten verbleven in november 2023
Reactie van Ramada by Wyndham op 11 nov 2023
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future. Thank you

2/10 – Ontzettend slecht

Deepika

Not good
1 nacht verbleven in oktober 2023
Reactie van Deeksha op 30 okt 2023
Thank you for your feedback. I would like to apologize for the inconvenience you had during your stay. We will address your concerns and issues with our team. I hope you will give us an another opportunity to serve you in the future.Thank you